Resources · Zapier integration

Lecom Zapier integrationAutomate Lecom with Zapier.

The Lecom Zapier integration gives you 3 actions, 0 triggers and 0 searches. Everything runs one way: another app starts the Zap, and Zapier opens a process in Lecom, fills in its activity data, or approves or rejects an activity.

Verified Trustpilot reviews · AI, automation & growth agency

Overview

What the Lecom Zapier integration actually does

Lecom is a process platform: work moves through processes, each made of activities with forms to fill and statuses to set. Zapier connects it to your other apps. When something happens elsewhere, Zapier pushes the matching move into Lecom, so a process starts or advances without anyone retyping it.

Three outcomes, each tied to a real operation. A process that starts on its own: Open Process launches a new process instance in Lecom each time your form receives an answer. Forms that fill themselves: Update Activity Data adds or changes values in the form fields of an activity in a running instance, with data the other app already holds. A decision recorded without a login: Approve or Reject Activity sets the status of an activity, so a yes or no given in another tool lands in the process.

What Zapier does not do here matters just as much. There is no Lecom trigger: nothing that happens inside Lecom, a finished activity or a new instance, can start a Zap. There is no search either, so a Zap cannot look up an instance by its content. You need the instance ID or a selection from the list, and the steps before must carry it. Everything flows into Lecom, never out of it.

To weigh Zapier against other platforms on criteria rather than hype, the Make vs Zapier comparison is a good start.

Vocabulary

Zapier vocabulary in one minute

Seven words come back on every Zapier screen. Here they are once, in plain English.

Zap
The automation you build: one trigger, then one or more actions that run every time the trigger event happens.
Trigger
The event in an app that starts the Zap. With Lecom it always comes from another app, since Lecom offers none.
Action
What the Zap does once started: the step that writes or sends something for you, like Open Process.
Task
The unit Zapier bills: one action that completed successfully. The count on your plan is a count of those.
Polling vs instant
A polling trigger is checked by Zapier on a timer. An instant trigger calls Zapier itself as soon as the event happens.
Filter
A step that lets the Zap go on only when the incoming data meets a condition you set, and stops it otherwise.
Connection
Your Lecom account linked to Zapier once, then reused by every step that talks to Lecom in any of your Zaps.
Cost

What it really costs to run

Lecom is not a premium app, so it works on the free plan. You pay in tasks, and only the Lecom actions produce them.

  • Premium appNo, works on the free plan
  • Free plan100 tasks a month, two-step Zaps only
  • CountedEach successful Lecom action
  • Not countedThe trigger, failed actions

The trigger in the other app never costs a task, and Zapier checking for new data is free however often it looks. Each Lecom action that goes through counts as one task; a failed one is not counted. A Zap that opens a process and then updates its data spends two tasks per run. The free plan gives 100 tasks a month, unlimited Zaps and a 15-minute polling interval, but only two-step Zaps. A second action or a filter makes it a multi-step Zap, which needs a paid plan.

Connect

Connect your Lecom account in three steps

  1. 01

    Open the connection dialog

    Go to the Apps page of your Zapier account and click + Add connection. You need a Lecom account, plus access to any process you want the Zap to touch that you do not own.

  2. 02

    Find Lecom

    Search for Lecom by name in the dialog, select it, then click Add connection. Zapier then opens a new browser tab on the Lecom side to finish the job.

  3. 03

    Sign in and grant access

    Log in to Lecom in that tab and allow Zapier to use the account. The connection then appears on your Apps page, ready for every Lecom step you add to a Zap.

First Zap

Your first Zap: a form answer opens a Lecom process

GoalEach complete form answer launches a new process instance in Lecom, and incomplete ones are stopped before they reach it.

  1. 01

    Set the trigger

    Create a Zap and pick your form tool with its new submission event. Lecom has no trigger, so the Zap always starts in another app.

  2. 02

    Test on a real answer

    Run the trigger test. Zapier brings back the three most recent submissions of the connected account, so the mapping uses genuine data.

  3. 03

    Add a filter

    From the plus icon, add a Filter and set its three boxes: the field to check, the rule, and the value. This makes the Zap multi-step, so it needs a paid plan.

  4. 04

    Add Open Process

    Choose Lecom as the action app, then Open Process. Two fields are required here: the Process to launch, picked from the list or given by ID, and the Language.

  5. 05

    Test, then publish

    Test the action and check that a new instance shows up in Lecom. Once it does, click Publish to switch the Zap on for real.

Actions

The 3 Lecom actions

Lecom gives you 3 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Approve or Reject Activity

Action

In Zapier“Sends a request to include or change values from a form field or to include, update or remove a line of values from the GRID inside the activity in a process instance.”

Sets the status of an activity inside a running process instance, so a decision taken elsewhere is written into Lecom.

When to use it
when the approval itself happens outside Lecom and only needs to be recorded there.
Watch out
both Instances process and Status are required; without the instance, the step has nothing to act on.
2

Open Process

Action

In Zapier“Sends a request for approval, rejection or completion of the activity within a given instantiated process.”

Starts a new instance of one of your Lecom processes, so the workflow begins without someone launching it by hand.

When to use it
when an event in another app marks the start of the work, such as a request arriving through a form.
Watch out
Process and Language are both required; pick them from the lists or pass a process ID.
3

Update Activity Data

Action

In Zapier“Adds or modifies the values of the form fields.”

Writes values into the form fields of an activity, adding new ones or changing what is already there, inside an existing process instance.

When to use it
when the information an activity waits for already lives in another app and should not be typed twice.
Watch out
the Instances process field is required, so the Zap must know which instance to touch.
When it breaks

When the Lecom Zap breaks

Zapier attaches no help article and no documented limit to Lecom. The failures you will meet come from how Zapier works in general, and they hit this integration in four ways.

None of these is specific to Lecom. For a step-by-step method when a run fails, see the Zapier troubleshooting guide.

  • Older requests never arrive

    A Zap only reacts to what happens after you publish it. Form answers received before that never open a process in Lecom; moving that backlog is a separate job.
  • Two instances for one request

    With no Lecom search, the Zap cannot check whether a process is already open for this request. A trigger that fires twice opens two instances.
  • A bulk import held back

    If the trigger app suddenly returns a huge batch, after an import or a migration, Zapier's flood protection can hold those runs back.
  • A loop that drains tasks

    A Zap that writes into the very place its own trigger watches sets itself off again and again, and burns through the monthly task count.
Need help

Need help automating Lecom with Zapier?

A person reads every message.

FAQ

Lecom Zapier integration: common questions

01Is the Lecom Zapier integration free?
Yes. Lecom is not a premium app, so it runs on the free Zapier plan. That plan includes 100 tasks a month and unlimited Zaps, but each Zap is capped at two steps: one trigger and one action. A form answer that opens a process fits. Add a filter, or chain Open Process with Update Activity Data, and the Zap turns multi-step, which needs a paid plan. Nothing changes on the Lecom side between Zapier plans; only what you can build around it does.
02How many tasks does a Lecom Zap use?
One task for each Lecom action that completes successfully. The trigger in your other app is free, and so are Zapier's checks for new data, however frequent. A Zap that only opens a process costs one task per run. One that opens a process and then approves an activity costs two. A failed action is not counted, so a run blocked by a missing required field does not eat into your plan. On the free plan's 100 tasks, plan the number of actions per run carefully.
03Is it real time?
That depends on the app that starts the Zap, because Lecom has no trigger. If that app offers an instant trigger, it tells Zapier the moment the event happens, and the Lecom action follows straight away on any plan. If it relies on a polling trigger, Zapier checks on a timer: every 15 minutes on Free, every 2 minutes on Professional, every minute on Team and Enterprise. A lightning bolt in the editor marks an instant trigger.
04What does it take to connect Lecom to Zapier?
A Lecom account you can sign in to, plus access to any process you want the Zap to touch that you do not own. The steps: open the Apps page of your Zapier account, click + Add connection, search for Lecom, confirm with Add connection, then log in to Lecom in the tab that opens and grant access. The connection is saved once and reused by every Zap that has a Lecom step.
05Why does Approve or Reject Activity need an instance?
Because it acts on one specific activity inside one specific process instance, and Lecom has to know which. The Instances process field is required, along with Status. Since the integration has no search, a Zap cannot find an instance by its content: it needs the ID from an earlier step, or a choice from the list in the editor. If the app that starts the Zap does not carry that ID, this action has nothing to work on and the step fails.
06What if the Lecom operation you want is missing?
Then Zapier does not offer it for Lecom today. The integration is limited to three actions: Open Process, Update Activity Data and Approve or Reject Activity. There is no trigger, so a change inside Lecom cannot start a Zap, and no search, so an instance cannot be looked up by content. Anything outside those three moves has to be handled in Lecom itself or through a route other than this Zapier integration.
07Zapier, Make or n8n for Lecom?
Judge them on criteria, not on a ranking. On Zapier, the facts are known: three actions, no premium fee, a free plan that covers a two-step Zap, and one task per successful Lecom action. Ask the other platforms the same things: which Lecom operations they expose, whether they offer a trigger out of Lecom, and how they bill a multi-step run. If you only need to push work into Lecom from other apps, Zapier already covers it.