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Logistia Route Planner Zapier integrationAutomate Logistia Route Planner with Zapier.

The Logistia Route Planner Zapier integration gives you 7 triggers, 1 action and 0 searches. Every one of the triggers is instant, so orders, routes and delivery proofs reach your other tools as they happen, even on the free plan.

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Overview

What the Logistia Route Planner Zapier integration actually does

Logistia Route Planner is a last mile tool: you load orders, it builds optimized routes for your drivers. The Zapier integration links it to the rest of your tools, in both directions. Logistia can start an automation when an order or a route changes, and another app can push an order into Logistia without anyone retyping it.

Three results come up again and again. First, an order log that keeps itself up to date: New Order, Edit Order and Delete Order each feed a row somewhere else, so the office sees the same list as the planner. Second, a heads-up the moment a route exists: Route Generated tells the person waiting on the plan that it is ready. Third, orders that arrive from outside: an order form or a shop sends its details to Create or Update Order, which adds the order or updates it when the Id or the Order Number already exists.

The delivery side follows the same idea. ETA Order Update, Order Delivered and Delivery Proof Added let another tool react when the plan moves or the drop is done.

What Zapier does not do here: there is no search step for Logistia, so a Zap cannot look up an existing order before acting, and there is only one action. Nothing deletes an order, nothing generates a route on request. If that matters, compare the options in n8n vs Zapier and Make vs Zapier before you build.

Vocabulary

Zapier words, in plain English

Seven words cover everything on this page. Read them once, the rest follows.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
Trigger
The event in an app that starts the Zap. Once the Zap is on, Zapier waits for that event and nothing else.
Action
What the Zap does after it starts: the step that writes, sends or moves something for you in another app.
Task
The unit Zapier bills. One task is one action your Zap completes successfully; your plan counts those.
Instant vs polling
An instant trigger is reported by the app the moment the event happens. A polling trigger is checked by Zapier on a timer.
Filter
A step that lets the Zap continue only when what arrived meets a condition you set, and stops it otherwise.
Connection
Your Logistia account linked to Zapier once, then reused by every step that talks to Logistia.
Cost

What a Logistia Zap really costs

Logistia Route Planner is not a premium app, so it works on the free plan. The trigger never costs a task: only an action that succeeds is counted.

  • Premium appNo, free plan works
  • Free plan100 tasks a month, two-step Zaps
  • Trigger cost0 tasks
  • Instant triggers7 out of 7

The free plan gives 100 tasks a month and Zaps of two steps only: one trigger, one action. Add a filter or a second action and the Zap becomes a multi-step Zap, which needs a paid plan. An action that fails is not counted, and waiting for Logistia events costs nothing. The interval grid below applies to polling triggers only; all seven Logistia triggers are instant, so it never slows any of them down.

Connect

Connect your Logistia account in three steps

  1. 01

    Open your connections

    In Zapier, open the Apps page of your account and click + Add connection. You need a Logistia account first, plus access to any orders you do not own and want the Zap to touch.

  2. 02

    Find Logistia Route Planner

    Type the app name in the dialog, pick Logistia Route Planner from the results, then click Add connection. A new browser tab opens on the Logistia side for the sign-in.

  3. 03

    Sign in and grant access

    Sign in to Logistia in that tab and allow Zapier to use the account. The connection then shows on the Apps page, ready for every Zap you build with Logistia.

First Zap

Your first Zap: a live order log

GoalEvery new Logistia order lands as a row in your spreadsheet, but only the ones that pass the condition you set.

  1. 01

    Create the Zap

    Start a new Zap in Zapier. Pick Logistia Route Planner as the trigger app, then New Order as the event that starts the Zap.

  2. 02

    Pick your connection

    Choose the Logistia connection you added earlier. Since the trigger is instant, Logistia will warn Zapier itself each time an order is created.

  3. 03

    Test the trigger

    Run the test. Zapier brings back the three most recent orders of the account, so you map the next steps on a real one rather than an empty shape.

  4. 04

    Add the filter

    Click the plus icon, add Filter, then set the field to look at, the rule and the value. A filter makes this a multi-step Zap, so it needs a paid plan.

  5. 05

    Add the row and publish

    Add your spreadsheet step, map the order fields into the columns, test it, then click Publish. Only orders created from now on will show up.

Triggers

Logistia Route Planner triggers

7 events start a Zap when something happens in Logistia Route Planner, and 7 of them are instant: the app calls Zapier straight away, whatever your plan.

1

New Order

Instant trigger

In Zapier“Triggers when a new order is created.”

Starts the Zap as soon as an order is created in Logistia, whether someone typed it or another tool sent it. The order details then travel to the next step, ready to copy into a log, a message or a billing tool.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
keep a shared order list outside Logistia that the office can read without a Logistia login.
Watch out
if the same Zap also sends orders into Logistia, every new order will start it again.
2

Delete Order

Instant trigger

In Zapier“Triggers when a order is deleted.”

Fires when an order disappears from Logistia. It is the only way for another tool to learn that a stop was dropped, since nothing else in this integration reports removals.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
mark the matching row as cancelled in your order log so nobody chases a delivery that no longer exists.
Watch out
Zapier has no Logistia action that deletes, so the cleanup happens in the other app only.
3

Delivery Proof Added

Instant trigger

In Zapier“Triggers when a new delivery proof is added.”

Reacts when a driver attaches a delivery proof to an order. This is the closest thing to a signed receipt the integration offers, and it arrives as its own event rather than as a status change.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
file the proof next to the order in your records, or alert whoever handles disputes that it exists.
Watch out
an order delivered without proof never sets this one off, so do not rely on it alone to close orders.
4

Edit Order

Instant trigger

In Zapier“Triggers when a order is edited.”

Fires whenever an existing order is changed in Logistia. Use it when a copy of the order lives somewhere else and must not drift from the original after an address fix or a new date.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
update the matching row in your log instead of adding a new one each time.
Watch out
pairing it with Create or Update Order on the same order creates a loop, since each update counts as an edit.
5

ETA Order Update

Instant trigger

In Zapier“Triggers when a order eta is modified.”

Starts when the estimated arrival time of an order moves. A late van or a reshuffled route changes the ETA, and this trigger hands the new time to whatever step comes next.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
send the updated arrival time to the person expecting the delivery, through your messaging tool.
Watch out
one order can move several times, and each message sent costs a task.
6

Order Delivered

Instant trigger

In Zapier“Triggers when a order delivery status is changed”

Fires when the delivery status of an order changes. In practice it is the signal that a stop has been handled, and the cue for anything that should happen once the parcel is out of the van.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
start an invoice, a thank-you email or a review request in another tool.
Watch out
it reacts to a status change, so add a filter on the status if only successful drops matter.
7

Route Generated

Instant trigger

In Zapier“Triggers when a new route is generated.”

Fires when Logistia finishes building a new route. This is the moment the plan of the day exists, and the event carries it to the next step so the drivers and the office are not waiting on a screen refresh.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
post a short notice in your team chat that the route is ready to load.
Watch out
every regenerated route counts as new, so a planner who reruns the optimization sends several notices.
Actions

Logistia Route Planner action

Logistia Route Planner gives you 1 action. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Create or Update Order

Action

In Zapier“Place a new order to Logistia or update one using Id or Order Number”

Places a new order in Logistia, or updates one when you give it an existing Id or Order Number. One action covers both cases, so the Zap does not need to know in advance whether the order exists.

When to use it
feed Logistia from an order form or a shop so orders never get typed twice.
Watch out
Delivery date, Street with number, City and Country are required; No contact delivery and Priority are optional.
When it breaks

When a Logistia Zap breaks

Zapier publishes no help article for this app, and no app-specific limit is on record. The traps below come from how every Zap behaves.

Most failures are not bugs: the Zap does exactly what it was told, at a moment nobody expected. For other cases, see our Zapier troubleshooting guide.

  • Old orders never show up

    A Zap only reacts to what happens after you switch it on. Orders already in Logistia stay where they are; moving them is a separate job.

  • The Zap keeps firing itself

    Edit Order plus Create or Update Order on the same order is a loop: the update is an edit, which starts the Zap again and burns tasks.

  • A bulk import goes quiet

    When a huge batch of orders arrives at once after an import, Zapier's flood protection can hold the batch back instead of running each one.

  • An order is rejected

    Create or Update Order stops when a required field is empty. The failed attempt costs no task, but the order is still missing in Logistia.
Need help

Need help automating Logistia Route Planner with Zapier?

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FAQ

Logistia Route Planner Zapier integration: FAQ

01Is the Logistia Route Planner Zapier integration free?
Yes, as long as your Zaps stay simple. Logistia Route Planner is not a premium app, so it works on the free Zapier plan. That plan gives 100 tasks a month and only two-step Zaps: one trigger and one action. A filter, a second action or a search step turns the Zap into a multi-step one, and that needs a paid plan. Logistia itself still needs its own account, which is separate from Zapier.
02How many Zapier tasks does a Logistia Zap use?
One per action that succeeds, and nothing for the trigger. A Zap that copies each new order into a spreadsheet costs one task per order. If the same Zap also sends a message, that is two tasks per order. Waiting for Logistia events costs nothing, however many arrive with no action behind them. An action that fails is not counted. Keep an eye on ETA Order Update: it fires each time an order's ETA is modified, so a busy order can cost more than one task.
03Does Logistia trigger Zaps in real time?
Yes. All seven Logistia triggers are instant: the app tells Zapier the moment an order is created, edited, deleted, delivered, gets a new ETA or a proof, or when a route is generated. The Zap starts right away on every plan, including the free one. The interval grid of Zapier plans only applies to polling triggers, which this app does not have. In the editor, an instant trigger shows a lightning bolt.
04What does it take to connect Logistia to Zapier?
A Logistia account and a Zapier account. From the Apps page in Zapier, click + Add connection, search for Logistia Route Planner, click Add connection, then sign in to Logistia in the tab that opens and allow access. If the Zap will touch orders you do not own yourself, your Logistia user needs read or write access to them. The connection is then reused by every Zap that works with Logistia.
05Why does Create or Update Order fail on some orders?
Because four fields are required: Delivery date, Street with number, City and Country. If the app sending the order leaves one of them empty, the step stops and the order is not created. The failed attempt is not billed as a task, but nothing reaches Logistia either. Map all four before publishing, and test with a real order that has a full address. To update rather than create, give the step an existing Id or Order Number.
06What if the Logistia operation you want is not in Zapier?
Then it is not available through this integration. Zapier only offers what Logistia has published: seven triggers and one action, with no search and no delete. Before giving up, check whether a nearby operation does the job: Create or Update Order, for instance, also covers edits when you pass an existing Id or Order Number. The trigger side is rich, so many workflows can start from Logistia even if they cannot write much back. If the missing piece is central, another automation tool may cover it differently.
07Zapier, Make or n8n for Logistia Route Planner?
It depends on the criterion that matters most to you. On setup, Zapier is quick: the connection takes three steps and all seven Logistia triggers arrive instantly, even on the free plan. On coverage, Zapier only offers what Logistia published there, one action and no search, so check what Make or n8n expose for Logistia before deciding. On cost, remember that any Zapier Zap with a filter or a second action needs a paid plan. Compare the tools on these points rather than on a ranking.
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