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MaidCentral Zapier integrationAutomate MaidCentral with Zapier.

MaidCentral Zapier integration: 10 triggers, 2 actions, 0 searches. Every trigger is instant and covers the life of a client, from lead to quote, job and cancellation. The two actions create a lead or a note. Below: real cost, connection, a first Zap, the traps.

See the 12 operations

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Overview

What the MaidCentral Zapier integration does

MaidCentral is management software for home cleaning businesses, where leads, quotes, jobs and customers sit together. Connected to Zapier, it reports ten business events the moment they happen, and lets a Zap (the automation you build on Zapier) create a lead or attach a note in MaidCentral from another tool.

Three results come up first. A follow-up after every visit: Job Completed fires when a job is done, and the Zap sends a message from your email tool, with no list to check at the end of the day. Leads that never get lost: Create Lead writes a contact from a web form or another tool straight into MaidCentral, so the team calls back from one list. A sales pipeline you can read elsewhere: Quote Sent, Quote Booked and Lead Closed feed a spreadsheet, so you see quotes move without opening the app.

Two more deserve a mention. Do Not Market tells your marketing tools to stop writing to someone, and Cancelled Service alerts the team when a customer leaves.

What Zapier does not do for MaidCentral: there is no search, so a Zap cannot look up a customer before acting. It cannot create or move a job, send a quote, or edit a contact; the only writes are a new lead and a note. And a Zap never replays what happened before it was switched on.

This site has no MaidCentral page for Make or n8n yet. To weigh platforms anyway, start with n8n vs Zapier.

Vocabulary

Zapier vocabulary in one minute

Seven Zapier words run through this page. Here is each in one plain line, and then the page uses them as is.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run every time the trigger event happens.
Trigger
The event that starts the Zap, like a completed job in MaidCentral. Once the Zap is on, Zapier waits for it.
Action
What the Zap does after it starts: the step that writes, sends or moves something for you, like creating a lead.
Task
The unit Zapier bills: one action your Zap completes successfully. The count on your plan is a count of those.
Polling vs instant
A polling trigger is checked on a timer; an instant trigger is reported by the app the moment it happens. All ten MaidCentral triggers are instant.
Filter
A step that lets the Zap carry on only when what arrived meets the condition you set, and stops it otherwise.
Connection
Your MaidCentral account linked to Zapier once, then reused by every MaidCentral step in every Zap you build.
Cost

What a MaidCentral Zap really costs

MaidCentral is not a premium app, so all twelve operations work on the free plan. Zapier bills in tasks, and triggers never count.

  • Any of the 10 triggers0 tasks
  • Create Lead, Create Note1 task each time it succeeds
  • Free plan100 tasks a month, 2-step Zaps
  • Premium appNo

A job completed, a quote sent or a lead closed costs nothing by itself. Each action that succeeds afterwards costs one task, whether it runs in MaidCentral or in another app; a failed action is not counted. The free plan gives 100 tasks a month and unlimited Zaps, two steps each: one trigger, one action. A filter or a second action makes the Zap multi-step, which needs a paid plan. The grid below shows how often Zapier checks polling triggers on each plan. It does not apply here: the ten MaidCentral triggers are instant.

Connect

Connect MaidCentral to Zapier in three steps

  1. 01

    Open Apps

    In your Zapier account, go to Apps and click + Add connection. You need a MaidCentral account, plus access to any record you do not own yourself and want the Zap to touch.

  2. 02

    Pick MaidCentral

    Search for MaidCentral in the dialog, select it and click Add connection. A new tab opens on the MaidCentral side, where you sign in with your usual account.

  3. 03

    Sign in and grant access

    Log in to MaidCentral in that tab and allow Zapier to reach the account. The connection appears in your list, and every MaidCentral step of every Zap reuses it.

First Zap

First Zap: a follow-up email after each completed job

GoalEvery customer hears from you once the clean is done: when a job is completed in MaidCentral and passes your filter, your email tool sends the follow-up.

  1. 01

    Create the Zap with Job Completed

    Create a Zap, choose MaidCentral as the app and Job Completed as the event, which covers both recurring and one-time jobs. Select your MaidCentral connection.

  2. 02

    Test on real jobs

    Run the trigger test. Zapier brings back the three most recent completed jobs of your account, so you build the email on a real customer, not on placeholders.

  3. 03

    Add the filter

    From the plus icon, add Filter and set the field, the rule and the value. Use a text rule on text and a number rule on numbers, or the filter never passes.

  4. 04

    Add the email step

    Add your email tool as the action, map the customer's address and name, and write the message. The filter makes this a multi-step Zap, so it needs a paid plan.

  5. 05

    Test, then publish

    Run each step once and read what came back. When the email looks right, click Publish: from then on, each completed job that passes the filter gets its follow-up.

Triggers

MaidCentral triggers

10 events start a Zap when something happens in MaidCentral, and 10 of them are instant: the app calls Zapier straight away, whatever your plan.

1

Cancelled Service

Instant trigger

In Zapier“Triggers when a customer cancels service.”

Starts the Zap when a customer cancels their service in MaidCentral, and passes that customer on so the rest of your tools can react.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
a cancellation should alert the team, add a line to a sheet or reach your email tool, without waiting for someone to notice.
Watch out
it only reports the cancellation itself; no MaidCentral action can undo it or change the schedule from Zapier.
2

Contact Updated

Instant trigger

In Zapier“Triggers when a contact (lead or customer) is updated.”

Fires whenever a contact changes in MaidCentral, whether that contact is still a lead or already a customer, and sends the updated record along.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
a copy of your contacts lives in another tool, such as a mailing list or a sheet, and should follow every correction made in MaidCentral.
Watch out
leads and customers both start it, so add a filter if only one of the two should go through.
3

Do Not Market

Instant trigger

In Zapier“Triggers when a contact (lead or customer) is set to do not market.”

Goes off when a lead or a customer is flagged as do not market, so the people who must not receive promotions are known everywhere.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
your newsletters or campaigns run from another tool, which must stop writing to that person as soon as the flag is set.
Watch out
the Zap only passes the flag on; the receiving tool still needs an action that unsubscribes or tags the contact.
4

Job Completed

Instant trigger

In Zapier“Triggers when a job is completed (both Recurring and One Time).”

Reacts each time a job is finished, recurring or one-time alike, which makes it the broadest of the three job triggers.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
the same thing should happen after every clean, like a thank-you email or a line in a sheet.
Watch out
it overlaps the two narrower job triggers; if you also run a Zap on either of them, the same job starts both Zaps.
5

Job Completed - Recurring

Instant trigger

In Zapier“Triggers when a recurring job is completed.”

Only recurring jobs start this one: a regular customer's clean is marked complete, and the Zap gets that job and its customer.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
your regular customers get a different follow-up from one-off clients, and the Zap only needs to cover them.
Watch out
one-time jobs never reach it, so pair it with Job Completed - One Time if both groups need a message.
6

Job Completed - One Time

Instant trigger

In Zapier“Triggers when a one time job is completed.”

Limited to one-time jobs, this trigger fires when a single visit is completed and hands that job to the next steps.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
single visits need a step of their own, such as a line in a separate sheet, apart from your regular customers.
Watch out
do not combine it with a Zap on Job Completed for the same purpose, or the customer gets the message twice.
7

Lead Closed

Instant trigger

In Zapier“Triggers when a lead is closed.”

Signals that a lead has been closed in MaidCentral, and passes that lead to whatever should be updated next.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
a sheet or a team channel should record each closed lead so the pipeline stays readable outside the app.
Watch out
the trigger tells you the lead was closed; check in a test what the returned data contains before you build reports on it.
8

Lead Created

Instant trigger

In Zapier“Triggers when a new lead is created.”

Kicks in as soon as a new lead is created in MaidCentral, and gives that lead to the following steps.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
a new lead should ping the person who calls back, or land in a follow-up tool so nobody waits for a reply.
Watch out
Create Lead also adds leads, so a Zap on this trigger that runs Create Lead can set itself off again.
9

Quote Booked

Instant trigger

In Zapier“Triggers when a quote is booked.”

Fires when a quote is booked in MaidCentral, and hands that booking to the next steps of the Zap.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
a booking should land in a sheet or reach the team, without anyone checking the app.
Watch out
it only reports bookings made after the Zap is switched on; earlier booked quotes are not replayed.
10

Quote Sent

Instant trigger

In Zapier“Triggers when a quote is sent.”

Starts your Zap when a quote is sent from MaidCentral, so another tool can keep track of it.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
you track sent quotes in a sheet, or want another tool to hold the follow-up.
Watch out
on its own it only says a quote went out; Quote Booked is the trigger that reports a booking.
Actions

MaidCentral actions

MaidCentral gives you 2 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Create Lead

Action

In Zapier“Create a Lead in the system”

Adds a new lead to MaidCentral from any other tool, so prospects collected elsewhere land in the same list as the rest.

When to use it
a website form or another tool collects requests that the team should call back from MaidCentral.
Watch out
first name, last name, email, phone and postal code are all required, and the phone must read like 555-555-5555. Options can also send the lead email or add the lead to campaigns.
2

Create Note

Action

In Zapier“Creates a note or ticket in the system, linked to a contact (employee, lead or customer)”

Attaches a note, or a ticket, to a contact in MaidCentral, whether that contact is a lead, a customer or an employee.

When to use it
a message, a form answer or a call summary from another tool should be kept on the right record.
Watch out
Contact Type and Content are required, and the type is a number: 0 for a lead, 1 for a customer, 2 for an employee. A ticket is only created if you switch that option on.
When it breaks

When a MaidCentral Zap breaks

Zapier attaches no help article to MaidCentral, and the app page lists no limit of its own. The cases below come from how Zapier works, plus the required fields of the two actions.

  • Create Lead restarts the Zap

    Create Lead adds leads, so a Zap built on Lead Created that runs Create Lead can set itself off again and again, and burn through tasks fast.

  • Mind the phone format

    Create Lead expects a phone in the 555-555-5555 format. A number written any other way does not match what the step expects.

  • The same job sends two messages

    Job Completed covers recurring and one-time jobs. Run Zaps on it and on a narrower job trigger at once, and one job starts both.

  • The note lands on the wrong kind of record

    Create Note reads Contact Type as a number: 0 lead, 1 customer, 2 employee. Check the value you map matches the kind of contact the note is for.

  • Past jobs and quotes never show up

    A Zap only reacts to what happens after it is switched on. Jobs, quotes and leads that already existed are not replayed, and moving them is a separate job.

  • A bulk import gets held back

    After a large import or a migration, a trigger can suddenly return a huge batch, and Zapier's flood protection can hold the Zap back.
Need help

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FAQ

MaidCentral Zapier integration: frequent questions

01Is the MaidCentral Zapier integration free?
Yes. MaidCentral is not a premium app, so its ten triggers and two actions are open on the free plan. That plan gives 100 tasks a month and unlimited Zaps, with one limit that surprises people: each Zap has two steps, one trigger and one action. Job Completed sending one email fits. As soon as you add a filter or a second action, the Zap becomes multi-step and needs a paid plan. Also check the other app in the Zap, since premium apps are reserved to paid plans and the free trial.
02How many tasks does a MaidCentral Zap use?
Triggers never cost a task, so a job completed or a quote sent is free on its own. Each action that succeeds counts one task: one Create Lead per lead, one Create Note per note, one email per follow-up. An action that fails is not counted. A Zap with three actions uses three tasks each time it runs. Watching for new events costs nothing, however often they happen. A few apps and actions take more than one task, so check the other steps before you size your plan.
03Are MaidCentral triggers real time?
Yes, all ten. Every MaidCentral trigger is instant: the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan. That matters on the free plan, where polling triggers are only checked every 15 minutes; that wait does not apply to MaidCentral. In the editor, a Zap built on an instant trigger shows a lightning bolt. The type is set by MaidCentral itself, so there is nothing to change in Zapier and no faster plan to buy for it.
04What do you need to connect MaidCentral to Zapier?
A MaidCentral account, plus access to any record you do not own yourself and want the Zap to touch. In Zapier, open Apps, click + Add connection, search for MaidCentral, click Add connection, sign in in the new tab and grant access. The connection is reused by every MaidCentral step afterwards. If you plan to use Create Lead, prepare the five required fields first, especially the phone in the 555-555-5555 format, before the first test.
05Why does a MaidCentral follow-up go out twice for one job?
Because the job triggers overlap. Job Completed fires for every finished job, recurring or one-time. Job Completed - Recurring and Job Completed - One Time each fire for their half only. If one Zap runs on Job Completed and another on a narrower trigger for the same purpose, a single job starts both, and the customer gets two messages. Choose one approach: either Job Completed alone, or the two narrower triggers in two separate Zaps.
06What if the MaidCentral operation you need is not on Zapier?
Then Zapier does not offer it today. The editor lists only what the MaidCentral app page lists: ten triggers on leads, contacts, quotes, jobs and cancellations, and two actions, Create Lead and Create Note. There is no search, and nothing that creates a job, sends a quote or edits a contact. If your need sits in those twelve, you are covered. If not, compare what each automation tool publishes for MaidCentral before you plan around a step that does not exist.
07Zapier, Make or n8n for MaidCentral?
Choose by criterion, not by ranking. On Zapier, MaidCentral brings ten instant triggers and two actions, usable on the free plan as long as each Zap keeps two steps. Billing is per successful action, so count how many actions each job, quote or lead will go through. Then look at where your other apps are already connected and which editor your team can maintain. Whatever the tool, check first that it exposes the MaidCentral events your business relies on.
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