MediaBrains Zapier integrationAutomate MediaBrains with Zapier.
The MediaBrains Zapier integration gives you 2 triggers, both instant, 1 action and 0 searches. Approved leads and new reviews can start an automation, and customers can be added from another app so MediaBrains asks them for a review.
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What MediaBrains and Zapier do together
MediaBrains brings your reputation, your leads and your directory listings together in one marketing tool. The integration links it to Zapier, so reviews and leads reach your other tools, and customers from those tools get a review request. The automation is called a Zap: one trigger (the event that starts it), then one or more actions (what it does next).
Three results cover the integration. Every review seen by the team: New Review starts the Zap when a customer finishes leaving a review, and the next step posts it in your team chat. Approved leads where you work: New Lead fires once a lead is approved, and the next step adds it as a row in your spreadsheet. Review requests without manual entry: when a customer appears in another app, Add Customer puts them in BusinessChatter, the MediaBrains review tool, so a review is requested from them.
Both triggers are instant: MediaBrains reports the event to Zapier itself, so neither waits for your plan's check interval, even on the free plan.
What Zapier does not do here: there is no search step, so a Zap cannot look up an existing customer or review. There is a single action, so nothing about directory listings or lead details can be changed from a Zap.
Weighing other tools for this job? See our n8n vs Zapier comparison and our Zapier review.
Zapier words you will meet on this page
Seven terms are enough to read the rest of the page and the Zapier editor.
- Zap
- The automation itself: one trigger, then one or more actions that run every time the trigger event happens.
- Trigger
- The event that starts the Zap. Once the Zap is on, Zapier waits for it, here an approved lead or a new review.
- Action
- The step that runs once the Zap has started: it writes, sends or moves something for you, such as a new customer.
- Task
- The unit Zapier bills: one action your Zap completes successfully. Your plan's allowance counts those, nothing else.
- Instant trigger
- A trigger the app reports itself, the moment the event happens. A polling trigger, its opposite, is checked by Zapier on a timer.
- Filter
- A step that lets the Zap go on only when what arrived meets your condition, and stops it there otherwise.
- Multi-step Zap
- Any Zap beyond one trigger and one action. A filter or a second action makes one, and it then needs a paid plan.
What a MediaBrains Zap really costs
The trigger never costs a task. Waiting for leads and reviews costs nothing either: only an action that completes is billed.
- Free plan100 tasks a month, Zaps of two steps
- Premium appNo, works from the free plan
- Triggers2, both instant
- BilledEach successful action
Each action that succeeds counts as one task, so a Zap with three actions uses three times more than a Zap with one. An action that fails is not counted, and a few actions take more than one task. MediaBrains is not a premium app, so it works on the free plan: 100 tasks a month, unlimited Zaps of two steps each. A filter or a second action makes the Zap multi-step, which needs a paid plan. The grid below is how often Zapier checks a polling trigger; it does not apply to the two MediaBrains triggers, which are instant.
Connect your MediaBrains account
- 01
Open the Apps page
In your Zapier account, go to Apps and click + Add connection. You need a MediaBrains account, plus access to anything you do not own and want the Zap to touch.
- 02
Find MediaBrains
Type MediaBrains in the search box of the dialog, pick it in the results, then click Add connection. A new tab opens so you can sign in on the MediaBrains side.
- 03
Sign in and grant access
Sign in to MediaBrains in that tab and grant Zapier access to the account. The connection is saved once, then reused by every Zap you build on this app.
Your first Zap: approved leads in a spreadsheet
GoalEach time a lead is approved in MediaBrains and meets the condition you set, add it as a new row in your spreadsheet.
- 01
Build the trigger
Create a Zap, pick MediaBrains as the app that starts it and New Lead as the event. Select your connection, then fill Name your zap with a name you will recognize.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent items, so approve a test lead first if nothing comes back, then pick it.
- 03
Add the filter
From the plus icon, add Filter and set the field to look at, the rule and the value. Use a text rule on a text field. The Zap is now multi-step and needs a paid plan.
- 04
Add the spreadsheet row
Add your spreadsheet app with its new-row action, pick the sheet, then map the lead's details from the trigger into the columns.
- 05
Test, then publish
Test the row once and check the sheet. Then click Publish to switch the Zap on. Leads approved before that moment are not picked up.
MediaBrains triggers in Zapier
2 events start a Zap when something happens in MediaBrains, and 2 of them are instant: the app calls Zapier straight away, whatever your plan.
New Lead
Instant triggerIn Zapier“Triggers when a new lead is approved.”
Starts your Zap when a lead is approved in MediaBrains. It is the approval that counts, so leads still waiting for it do not reach your other tools.
New Review
Instant triggerIn Zapier“Triggers when a customer finishes leaving a review.”
Fires when a customer finishes leaving a review, and hands that review to the next step of the Zap.
MediaBrains actions in Zapier
MediaBrains gives you 1 action. For each one: what it does for you, when to reach for it, and what to watch out for.
Add Customer
ActionIn Zapier“Add a customer to BusinessChatter to request a review from them.”
Adds a customer to BusinessChatter, the MediaBrains review tool, so a review is requested from them.
When a MediaBrains Zap breaks
Zapier links no help article to MediaBrains and lists no limit of its own, so the cases below are general Zapier limits applied to leads and reviews.
Read each case as a general Zapier limit seen through MediaBrains. If a Zap stops behaving, see our Zapier troubleshooting guide.
No past leads or reviews
A Zap only reacts to leads approved and reviews left after you publish it. Older ones are not picked up; moving them is a separate job.A Zap that sets itself off
As a general precaution: a Zap that writes where its own trigger watches can restart itself and use up tasks. Check the chain if you combine Add Customer with New Review.A flood of customers
If a bulk import adds many customers at once in the app that starts the Zap, Zapier's flood protection can hold the batch back.A required field missing
Add Customer needs first name, last name, email and company name. If the source app does not hold one of them, fix the source before you publish.
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