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Mobiz SMS Zapier integrationAutomate Mobiz SMS with Zapier.

The Mobiz SMS Zapier integration gives you 3 triggers, 5 actions and 0 searches, all about contacts: new, changed, unsubscribed, added to a list or removed from one. The triggers check on a timer, and creating a contact can send it an SMS, depending on your account settings.

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Overview

What the Mobiz SMS Zapier integration does for you

It connects Mobiz SMS, a service for building personalised SMS campaigns with their own landing page, to Zapier, the tool that chains automations between apps. Contacts that appear, change or unsubscribe in Mobiz SMS can start steps in other tools, and those tools can create, update, sort or unsubscribe Mobiz SMS contacts.

Unsubscribes that reach every tool. Contact Unsubscribed starts the Zap when someone leaves, and an action in your CRM updates their record. The person who said no stops being treated as a yes elsewhere.

Contacts from your other tools, ready for campaigns. Someone appears in another app, and Create Contact adds them to Mobiz SMS. Add Contact to List then puts them in the right list, found by Mobiz contact ID, phone number or email.

Lists that follow what happens elsewhere. Remove Contact From List and Unsubscribe Contact take people out when an event in another tool says so, without anyone opening Mobiz SMS.

What Zapier does not do here: no trigger is instant, so every Zap waits for the next check, and there is no search step to look up a contact before acting. Zapier also does not stop Create Contact from sending an SMS when your Mobiz settings say so. Before choosing a tool, see our n8n vs Zapier comparison and our Zapier review.

Vocabulary

Zapier words in one minute

Eight words come back on every Zapier screen. Here they are in plain terms, before you plug your contact base in.

Zap
The automation you build: one trigger, then one or more actions that run each time the trigger event happens.
Trigger
The event in an app that starts the Zap. Once the Zap is on, Zapier waits for that event and nothing else.
Action
What the Zap does after it starts: the step that writes, sends or moves something in an app on your behalf.
Task
The unit Zapier bills: one action that your Zap completes successfully. The number on your plan counts these.
Polling trigger
A trigger Zapier checks on a timer, asking the app for new items at a fixed interval and keeping only unseen ones.
Instant trigger
A trigger the app reports itself: it calls Zapier the moment the event happens, so nothing waits for a check.
Filter
A step that lets the Zap continue only when what arrived meets the condition you set, and stops it otherwise.
Multi-step Zap
Any Zap beyond one trigger and one action. A second action or a filter makes one, and it needs a paid plan.
Cost

What a Mobiz SMS Zap really costs

Mobiz SMS is not a premium app on Zapier, so you can use it on the free plan. You spend tasks, and only actions spend them.

  • Premium appNo, works on the free plan
  • Tasks on the free plan100 per month
  • Steps per Zap on the free plan2 (one trigger, one action)
  • Cost of a trigger check0 tasks

The three triggers never cost a task, however often Zapier checks for new contacts. Each of the five actions counts as one task when it goes through, and a failed one is not counted. A Zap that creates a contact and then adds it to a list spends two tasks. The free plan gives 100 tasks a month and unlimited Zaps, each limited to two steps: one trigger, one action. A filter or a second action makes the Zap multi-step, which needs a paid plan. Your plan also sets how often the triggers are checked, as the grid below shows.

Connect

Connect Mobiz SMS to Zapier

  1. 01

    Open your connections

    In Zapier, open the Apps page of your account and click + Add connection. A connection is your Mobiz SMS account linked once, then reused by every Zap step that works with it.

  2. 02

    Pick Mobiz SMS

    Search Mobiz SMS by name in the dialog, select it and click Add connection. You need an account on the app, plus read or write access on anything you do not own yourself and want the Zap to touch.

  3. 03

    Sign in and grant access

    Mobiz SMS opens in a new tab. Sign in, then grant Zapier access to the account. The connection is then offered in the account menu of each step that uses Mobiz SMS, in every Zap you build.

First Zap

Your first Zap: pass some unsubscribes on to your CRM

GoalWhen a Mobiz SMS contact unsubscribes and meets a condition you set, update that person's record in your CRM.

  1. 01

    Set the trigger

    Create a Zap, pick Mobiz SMS and the Contact Unsubscribed event, then your connection. It is a polling trigger: Zapier checks for new unsubscribes at the interval of your plan.

  2. 02

    Test the trigger

    Run the test. Zapier brings back the three most recent items of the connected account, so you map the next steps on a real contact. Check at test which details come back.

  3. 03

    Add the filter

    From the plus icon, add Filter and fill its three boxes: the field to look at, the rule, the value to compare with. A filter makes the Zap multi-step, so it needs a paid plan.

  4. 04

    Add the CRM update

    Add your CRM with its update action, and map the contact's phone number or email, if the test shows them, to find the right record. Test the step and read what came back before going further.

  5. 05

    Publish

    Click Publish to switch the Zap on. Each unsubscribe that passes the filter then costs one task, and only the ones that happen after publishing are picked up.

Triggers

Mobiz SMS triggers

3 events start a Zap when something happens in Mobiz SMS. Zapier checks for them at the interval your plan allows.

1

Contact Created

Polling trigger

In Zapier“Triggers when a new contact is created.”

Starts your Zap when a new contact is added to your Mobiz SMS account, and passes that contact to the following steps.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
each new person in your SMS base should also exist in another tool, or be sorted into a list.
Watch out
contacts that were already in the account when you published the Zap are never picked up.
2

Contact Created or Updated

Polling trigger

In Zapier“Triggers when a new contact is created or updated.”

Reacts to both new contacts and changes to existing ones in Mobiz SMS, so any edit made in the app can travel to the tools that keep a copy of the same person.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a spreadsheet or another tool has to mirror your Mobiz SMS contacts, creations and corrections alike.
Watch out
a Zap that writes back into Mobiz SMS contacts can set itself off again; check at test what the trigger picks up.
3

Contact Unsubscribed

Polling trigger

In Zapier“Triggers when a contact has been unsubscribed.”

Fires when a contact has been unsubscribed in Mobiz SMS, and hands that person to the next steps so the decision is not lost in a single tool.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your CRM, your email tool or a spreadsheet should know that this person left your SMS list.
Watch out
on the free plan, up to 15 minutes can pass between the unsubscribe and the moment your Zap starts.
Actions

Mobiz SMS actions

Mobiz SMS gives you 5 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Add Contact to List

Action

In Zapier“Adds a contact to a list. You must at least provide one contact identifier (Mobiz contact id, phone number or email) for this action.”

Places a Mobiz SMS contact into one of your lists, from an event that happened in another tool.

When to use it
an event elsewhere tells you which audience the person belongs to.
Watch out
provide at least one identifier: Mobiz contact ID, phone number or email.
2

Create Contact

Action

In Zapier“Creates a contact. "** You are required to have the correct SMS contact permissions for these contacts. Depending on your account settings within the Mobiz app, an SMS may be sent to these contacts that are synced. Should you require more information, please contact the Mobiz support team **".”

Adds a new person to your Mobiz SMS account from data an earlier step brought in.

When to use it
people sign up or appear in another tool and should join your SMS base.
Watch out
you need the right SMS permissions for these contacts, and depending on your Mobiz account settings, the synced contacts may receive an SMS.
3

Remove Contact From List

Action

In Zapier“Removes a contact from a list. You must at least provide one contact identifier (Mobiz contact id, phone number or email) for this action.”

Takes a contact out of a given list, on a signal from another tool.

When to use it
someone no longer belongs to an audience, after a change in another tool.
Watch out
like the list action above, it needs at least one identifier: Mobiz contact ID, phone number or email.
4

Unsubscribe Contact

Action

In Zapier“Unsubscribes a contact. You must at least provide one contact identifier (Mobiz contact id, phone number or email) for this action.”

Marks a contact as unsubscribed in Mobiz SMS from a signal received in another tool.

When to use it
a person opts out somewhere else, and your SMS base has to respect it too.
Watch out
the contact must be identified by Mobiz contact ID, phone number or email; at least one of the three is required.
5

Update Contact

Action

In Zapier“Updates a contact”

Changes the details of a contact that already exists in Mobiz SMS, using values mapped from earlier steps.

When to use it
a correction made in another tool has to reach your SMS base too.
Watch out
check at test that the step finds the contact you meant before you publish.
When it breaks

When a Mobiz SMS Zap breaks

Zapier attaches no help article to Mobiz SMS, and no rate limit is published for it. What breaks is what breaks on any polling Zap, plus two rules stated by the actions themselves.

Six cases cover most of the surprises on this app. If a Zap still misbehaves after them, see our Zapier troubleshooting guide.

  • Existing contacts are never picked up

    A Zap only reacts to what happens after it is switched on. Your current base stays where it is; moving that backlog is a separate job.

  • The same contact never runs twice

    Zapier keeps track of what it has already seen on a polling trigger, so the same item does not start the Zap twice.

  • A new contact gets an SMS

    Depending on your Mobiz account settings, contacts synced by Create Contact may be sent an SMS. Check those settings before the first live run.

  • No identifier on a list action

    Add Contact to List, Remove Contact From List and Unsubscribe Contact need at least a Mobiz contact ID, a phone number or an email.

  • The Zap keeps restarting itself

    A Zap that writes into the very place its own trigger watches can set itself off again and again, and burns through the task count fast.

  • A big import gets held back

    When a trigger suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold those runs back.
Need help

Need help automating Mobiz SMS with Zapier?

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FAQ

Mobiz SMS Zapier integration: FAQ

01Is the Mobiz SMS Zapier integration free?
Yes, it works on the free plan, since Zapier does not class Mobiz SMS as a premium app. That plan gives 100 tasks a month and unlimited Zaps, each capped at two steps: one trigger and one action. Contact Created followed by Add Contact to List fits. Create Contact followed by Add Contact to List is two actions, so with its trigger it becomes a multi-step Zap, and that needs a paid plan, as does any filter.
02How many tasks does a Mobiz SMS Zap use?
One per action that succeeds, and none for the trigger, however often Zapier checks for new contacts. A Zap that adds each new contact to a list costs one task per contact. If it also updates a record in your CRM, that is two. An action that fails is not counted. With a large contact base, do the sum before you publish: contacts per month times actions per run, against the 100 tasks a month of the free plan.
03Does Mobiz SMS trigger Zaps in real time?
No. All three triggers are polling triggers: Zapier asks Mobiz SMS for new or changed contacts at a fixed interval, and that interval depends on your plan. Every 15 minutes on Free, every 2 minutes on Professional, every minute on Team and Enterprise. On the paid plans you can also change how often it checks, or run a check by hand from the editor while you build and test. Checking costs no task.
04What do you need to connect a Mobiz SMS account?
An account on the app, plus read or write access on anything you do not own yourself and want the Zap to touch. You connect once, from the Apps page of your Zapier account with + Add connection: search Mobiz SMS, sign in in the tab that opens, then grant Zapier access. Every later step that uses the app picks that same connection from its account menu, so you do not repeat the process.
05Can Create Contact send an SMS to the new contact?
It can, depending on your account settings within Mobiz SMS: contacts synced through Create Contact may be sent an SMS. Zapier does not decide that, your Mobiz settings do. So before you publish a Zap that creates contacts in bulk, check those settings in the app, and make sure you hold the SMS permissions these contacts require. If anything is unclear, the Mobiz support team is the one to ask, since the setting lives on their side.
06What if the Mobiz SMS operation you want is not there?
Check the Mobiz SMS page on Zapier: it shows the current list of triggers and actions, and the editor offers nothing beyond it. Today that means three contact triggers and five contact actions, with no search step and no action that sends an SMS directly. If the operation you have in mind is not on that page, no Zap setting will add it; build around the existing ones or look at another automation tool.
07Zapier, Make or n8n for Mobiz SMS?
Decide on criteria, not on a ranking. First, check that the other tool connects to Mobiz SMS at all, since that settles it if it does not. On Zapier, every trigger is a polling one, so your plan sets how fast a change in your contacts starts the Zap: up to 15 minutes on Free, much shorter on paid plans. Then look at how many steps each run needs and how many contacts move each month.
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