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MotionTools Zapier integrationAutomate MotionTools with Zapier.

The MotionTools Zapier integration connects your delivery bookings to the rest of your tools. Zapier lists 5 triggers, 2 actions and 0 searches for MotionTools: every trigger is instant, and both actions create bookings.

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Overview

What the MotionTools Zapier integration does for you

MotionTools is a platform for running a workforce and its deliveries. Linked to Zapier, it can report what happens to bookings and packages to your other tools, and take new bookings from them, so nobody copies a delivery by hand from one screen to another.

Three results you can build. A status message to the right person each time a booking moves on: Booking Status Update starts the Zap and your messaging tool sends the note. A delivery log kept up to date without effort, with a spreadsheet row for every Booking Created. And orders taken elsewhere that turn into MotionTools bookings on their own, through Create 1-Stop Booking or Create 2-Stop Booking depending on how many stops the trip has.

All five triggers are instant. MotionTools tells Zapier itself when something happens, so the interval of your plan never delays these Zaps, even on Free.

What Zapier does not do here. Every trigger is only available with a MotionTools admin account, so check the level of your account before planning around them. The two actions create bookings with one or two stops; there is no action to change, cancel or look up an existing booking, and no search at all. To weigh other options, see our n8n vs Zapier comparison or our Make vs Zapier comparison.

Vocabulary

Zapier words, in plain language

Seven Zapier terms come up on this page. Each one is defined here once.

Zap
The automation you build on Zapier: one starting event, then one or more steps that run every time that event happens.
Trigger
The event in an app that starts the Zap, like a package being created in MotionTools. Once the Zap is on, Zapier waits for it.
Action
What the Zap does once started: the step that creates, writes or sends something, such as a new MotionTools booking.
Task
The unit Zapier bills: one action that completes successfully. Your plan's figure counts those and nothing else.
Polling vs instant
Polling: Zapier asks the app for new items on a timer. Instant: the app calls Zapier the moment the event happens. MotionTools is instant.
Filter
A step that lets the Zap continue only when what arrived meets a condition you set, and stops it otherwise.
Multi-step Zap
Any Zap beyond one trigger and one action. A filter or a second action makes one, and it then needs a paid plan.
Cost

What MotionTools Zaps really cost

MotionTools is not a premium app, so it works on the free plan. You pay in tasks, and only for actions that go through.

  • MotionTools statusNot premium, works on the free plan
  • Free plan100 tasks a month, unlimited Zaps, two steps each
  • MotionTools triggers5, all instant, admin account required
  • MotionTools actions2, both create bookings

The trigger never costs a task, however many bookings or packages it reports. Each successful action counts as one task: one booking created is one task, one row added after a status change is one task. An action that fails is not counted. The free plan gives 100 tasks a month and unlimited Zaps, each limited to two steps: one trigger and one action. A filter or a second action makes the Zap multi-step, which needs a paid plan. The interval grid below does not apply to the MotionTools triggers, which are all instant; it would only concern a polling trigger from another app, for instance one that feeds Create 1-Stop Booking.

Connect

Connect your MotionTools account to Zapier

  1. 01

    Open Apps and add a connection

    In Zapier, open Apps and click + Add connection. Search MotionTools by name in the dialog and pick it. You need a MotionTools account before you start, and an admin one if you want the triggers.

  2. 02

    Sign in to MotionTools

    Click Add connection and sign in to MotionTools in the tab that opens. Use an account with read or write access on anything you do not own yourself and want the Zap to touch.

  3. 03

    Grant access

    Allow Zapier to access the account. The connection is saved once and reused by every MotionTools step, whether the Zap starts on a package update or ends on a new booking.

First Zap

Your first Zap: log each new booking in a spreadsheet

GoalEach time a booking is created in MotionTools, a row with its details lands in your spreadsheet.

  1. 01

    Create the Zap

    Start a new Zap, pick MotionTools as the app and Booking Created as the event, then choose the MotionTools connection you added with an admin account.

  2. 02

    Test the trigger

    Run the test. Zapier brings back the three most recent bookings of the connected account, so you map from a real booking rather than from a guess.

  3. 03

    Add the spreadsheet row

    Add your spreadsheet app as the action with its add-row event, then map the booking values from the test into your columns.

  4. 04

    Optional message (paid plan)

    A message after the row turns the Zap into a multi-step one, which needs a paid plan, and each successful action is counted as its own task.

  5. 05

    Test and publish

    Test each action once and read what came back. Then publish the Zap to switch it on. Bookings created before publishing are not picked up.

Triggers

MotionTools triggers on Zapier

5 events start a Zap when something happens in MotionTools, and 5 of them are instant: the app calls Zapier straight away, whatever your plan.

1

Booking Created

Instant trigger

In Zapier“Triggers when a booking gets created. Only available if you have a MotionToolsadmin account”

Starts your Zap each time a new booking appears in MotionTools. It is the entry point for anything that must know about a delivery from the moment it exists.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
keeping a running list of every booking in a shared spreadsheet.
Watch out
it only works when the connected account is a MotionTools admin account.
2

Booking Status Update

Instant trigger

In Zapier“Triggers when the status of an existing booking updates. Only available if you have a MotionToolsadmin account”

Reacts whenever the status of an existing booking changes. Zapier puts this one forward on the MotionTools page, and it is the one to pick when you care about progress rather than creation.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
sending a note to your team channel each time a delivery changes state.
Watch out
every status change starts the Zap, so add a filter (paid plan) if only one status matters.
3

Booking Stop Status Update

Instant trigger

In Zapier“Triggers when the status of the stop of an existing booking updates. Only available if you have a MotionToolsadmin account”

Goes one level deeper than the booking: it fires when the status of a single stop inside an existing booking changes, which matters on trips with more than one address.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
posting a note in your team chat when one stop of a two-stop booking changes state.
Watch out
what a stop record carries shows up when you test the trigger, so map from that sample.
4

Package Created

Instant trigger

In Zapier“Triggers when a package gets created. Only available if you have a MotionToolsadmin account”

Runs when a new package is added in MotionTools. Use it when your process tracks parcels rather than whole bookings.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
adding each new package to a shared spreadsheet.
Watch out
packages created in bulk can arrive as a huge batch, which Zapier's flood protection can hold back.
5

Package Status Update

Instant trigger

In Zapier“Triggers when the status of an existing package updates. Only available if you have a MotionToolsadmin account”

Fires when the status of an existing package changes, so the life of each parcel can be followed outside MotionTools as well.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan
When to use it
updating the package line in your spreadsheet each time its status moves.
Watch out
package changes made before the Zap was published never reach it; only new updates count.
Actions

MotionTools actions on Zapier

MotionTools gives you 2 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Create 1-Stop Booking

Action

In Zapier“Creates a booking that has just 1 stop.”

Creates a MotionTools booking with a single stop from data another app sent, so an order taken elsewhere becomes a delivery without retyping.

When to use it
an order received in another app should become a one-address booking.
Watch out
Payment method is required and must be enabled for your tenant and service area; choose None if payments are off.
2

Create 2-Stop Booking

Action

In Zapier“Creates a booking that has just 2 stops.”

Builds a booking with exactly two stops, for trips that go from one address to another, using values mapped from an earlier step.

When to use it
a request form collects two addresses, and both should land in one booking.
Watch out
the same required Payment method applies here; check on a test that the method you map is accepted.
When it breaks

When a MotionTools Zap breaks

Zapier attaches no help article to MotionTools, and no limit specific to the app is documented. The cases below come from how Zaps work in general, plus the two requirements the operations themselves state.

Four situations to know before you publish. When a run does not do what you expected, see our Zapier troubleshooting guide.

  • Triggers need an admin account

    Each MotionTools trigger is only available with an admin account. Make sure the account behind your connection is an admin one before you build the Zap.

  • No backlog

    A Zap only reacts to what happens after you switch it on. Bookings and packages that already existed are not picked up; moving them is a separate job.

  • A Zap that sets itself off

    A Zap that writes into the very place its own trigger watches can start itself again and again and burn through tasks. Keep the source and the destination apart.

  • The payment method must match

    Both booking actions require a Payment method enabled for your tenant and available in the booking's service area. Check the value on a test run before publishing.
Need help

Need help automating MotionTools with Zapier?

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FAQ

MotionTools Zapier integration: frequent questions

01Is the MotionTools Zapier integration free?
Yes, MotionTools is not a premium app, so it runs on the free Zapier plan. That plan gives 100 tasks a month and unlimited Zaps, each limited to two steps: one trigger and one action. Booking Status Update followed by a message to your team fits. Booking Status Update, a filter that keeps one status, then a message does not, because the filter makes the Zap multi-step, and multi-step Zaps need a paid plan. Keep that in mind before planning a chain of steps around a booking.
02How many tasks does a MotionTools Zap use?
One per action that goes through, and nothing for the trigger. The five MotionTools triggers cost nothing however many bookings or packages they report. A Zap that adds a row for every new booking uses one task per booking. Create 1-Stop Booking fed by your order form uses one task per booking it creates. On a paid plan, a second action in the same Zap is counted on its own, so each run then uses two. An action that fails is not counted against your plan.
03Do MotionTools triggers fire in real time?
Yes. All five are instant: MotionTools calls Zapier itself when a booking or a package is created, or when the status of a booking, a stop or a package changes. The Zap starts right away on every plan, Free included, and the editor shows a lightning bolt on these Zaps. Zapier's plan intervals concern polling triggers, so they do not apply to any MotionTools trigger. They would only matter for a polling trigger from another app that starts a Zap ending on a MotionTools booking action.
04What do you need to connect MotionTools to Zapier?
A MotionTools account, plus read or write access on anything you do not own yourself and want the Zap to touch. For the triggers, that account must be a MotionTools admin account, since each trigger is only available with one. The path is the standard one: Apps in Zapier, + Add connection, search MotionTools, Add connection, sign in to MotionTools in the new tab, then grant access. Every MotionTools step then reuses that connection.
05Why does a booking action ask for a payment method?
Because Payment method is a required field on both Create 1-Stop Booking and Create 2-Stop Booking. The method you pick must be enabled for your MotionTools tenant and available for the service area the new booking will belong to. If payments are turned off on your tenant, choose None. Check the value you map on the test run before publishing; an action that does not go through is not counted as a task.
06What if the MotionTools operation you want is not available?
Then Zapier cannot do it with MotionTools for now. The MotionTools app page on Zapier shows the current list: five triggers on bookings, stops and packages, two actions that create bookings, and no search. There is no action to edit or cancel a booking, and nothing for bookings with more than two stops. Check that page before designing the Zap. If a step is missing, see whether the other app of your Zap can carry it, or keep it as a manual step in MotionTools.
07Zapier, Make or n8n for MotionTools?
Compare on criteria rather than a ranking. Coverage first: on Zapier, MotionTools gives five instant triggers and two booking actions, so check what each other tool lists for MotionTools on its own app page. Cost next: Zapier counts one task per successful action and keeps the free plan to two-step Zaps, so a flow with a filter needs a paid plan. Then access: on Zapier, the MotionTools triggers need an admin account, so check that you have one before you count on them.
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