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Orderspace Zapier integrationAutomate Orderspace with Zapier.

The Orderspace Zapier integration gives you 9 triggers and 4 actions, with no search step. All nine triggers are instant, so a fresh order, payment or stock change starts your Zap right away, even on the free plan. Below: what each operation does, what it costs, and where it breaks.

See the 13 operations

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Overview

What the Orderspace Zapier integration actually does

Orderspace is a wholesale ordering site: your trade buyers log in and place orders online. The Zapier integration links it to the rest of your tools. Something happens in Orderspace (an order, a payment, a stock change) and Zapier carries out the next step for you, or another tool pushes customers, orders and stock figures into Orderspace.

Three results come up again and again. An order that leaves on time: New Order or Updated Order starts the Zap, and Create Dispatch records what ships. Accounts that stay in step: New Invoice and New Payment hand each document to your finance tool the moment it exists. Stock you can trust: Update Inventory Level writes the figure your warehouse system holds, keyed on the SKU.

Now the limits, because they shape what you can build. Orderspace has no search step on Zapier, so a Zap cannot look up an existing customer or order in Orderspace before acting. It can only use what the trigger brought in. There is no action to edit a customer or an order, and none to delete anything: the four actions create customers, orders and dispatches, and update stock. If your process needs more than that, it stays a manual step.

The good news is speed. Every Orderspace trigger is instant, so the polling interval of your plan never slows these Zaps down. For a wider view of the tool itself, see the Zapier review, or weigh it against Make vs Zapier.

Vocabulary

Zapier vocabulary in one minute

Eight words carry the whole page. Each one is explained here once, then used as is.

Zap
The automation you build in Zapier: one trigger, then one or more actions that run every time that trigger event happens.
Trigger
The event in an app that starts the Zap. Once the Zap is switched on, Zapier waits for that event and reacts to nothing else.
Action
What the Zap does after it starts: the step that writes, sends or moves something for you, in Orderspace or in another tool.
Task
The unit Zapier bills. One task is one action your Zap completes successfully, and your plan's allowance counts only those.
Polling vs instant
A polling trigger is checked by Zapier on a timer. An instant trigger is reported by the app itself. All 9 Orderspace triggers are instant.
Filter
A step that lets the Zap carry on only when the incoming data meets the condition you set, and stops it otherwise.
Search step
A step that looks up something already stored in an app so later steps can use it. Orderspace offers none on Zapier.
Connection
Your Orderspace account, linked to Zapier once, then reused by every step of every Zap that touches Orderspace.
Cost

What an Orderspace Zap really costs

Zapier bills tasks, not Zaps. The Orderspace trigger itself never costs a task, and neither does Zapier listening for new events.

  • Trigger0 tasks
  • Each successful action1 task
  • Free plan100 tasks a month, 2 steps per Zap
  • Orderspace on the free planYes, not reserved to paid plans

Each action that succeeds counts as one task, so a Zap with three actions uses three times more than a Zap with one. An action that fails is not counted. Orderspace is not reserved to paid plans: it works on the free plan, which gives you 100 tasks a month and unlimited Zaps, but only two steps per Zap. Add a filter or a second action and the Zap becomes multi-step, which needs a paid plan. The interval grid below applies to polling triggers only, so it never touches Orderspace.

Connect

Connect Orderspace to Zapier in three steps

  1. 01

    Open the Apps page

    In your Zapier account, go to Apps and click + Add connection. You need an Orderspace account first, plus read or write access on anything you do not own yourself and want the Zap to touch.

  2. 02

    Pick Orderspace

    Type Orderspace in the search box of the dialog, select it from the results, then click Add connection. A new browser tab opens on the Orderspace side of the link, ready for your login.

  3. 03

    Sign in and grant access

    Log in to Orderspace in that tab and allow Zapier to reach the account. The connection is then saved once and offered to every Orderspace step you add later, in any Zap.

First Zap

Your first Orderspace Zap

GoalRecord a dispatch in Orderspace when an order changes and meets your shipping condition.

  1. 01

    Build: pick the trigger

    Create a Zap, choose Orderspace as the app that starts it and Updated Order as the event. Select the connection you added earlier.

  2. 02

    Test the trigger

    Run the test. Zapier brings back the three most recent orders of the account, so you pick a real one and map the next steps on actual data rather than guesses.

  3. 03

    Add the filter

    Click the plus icon, add Filter, then set the field to look at, the rule and the value. Use a text rule on text and a number rule on numbers, or the filter never passes.

  4. 04

    Add Create Dispatch

    Add the Orderspace action Create Dispatch. Map the Order ID from the trigger, then fill Quantity with the number of items leaving. Both fields are mandatory.

  5. 05

    Test, then publish

    Test each step once and read what came back. When it looks right, click Publish. With a filter, this Zap has three steps, so it needs a paid plan.

Triggers

The 9 Orderspace triggers

9 events start a Zap when something happens in Orderspace, and 9 of them are instant: the app calls Zapier straight away, whatever your plan.

1

New Customer

Instant trigger

In Zapier“Triggers when a new customer is created.”

Starts a Zap each time a customer account appears in Orderspace, whether your team adds it or another Zap creates it. Your other tools learn about the new trade account without anyone retyping it.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
you want every new stockist added to your CRM or your mailing list the day it opens an account.
Watch out
a Zap that also runs Create Customer will set itself off again, and burn tasks fast.
2

New Dispatch

Instant trigger

In Zapier“Triggers when a new dispatch is created.”

Fires whenever a dispatch is recorded against an order, which makes it the natural signal that goods are on their way. It suits anything that should happen after shipping, not after ordering.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
your customer service tool or a shared channel should know that a parcel has left, without someone checking Orderspace.
Watch out
never pair it with Create Dispatch in the same Zap, or each dispatch creates the next one.
3

New Invoice

Instant trigger

In Zapier“Triggers when a new invoice is created.”

Reacts to every invoice Orderspace produces. It marks the hand-off between selling and getting paid, which is exactly where your accounts team takes over.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
you want each invoice copied into your bookkeeping tool or logged in a spreadsheet the finance team already reads.
Watch out
the Zap only sees invoices created after you publish it. Older ones need a separate one-off transfer.
4

New Order

Instant trigger

In Zapier“Triggers when a new order is created.”

The workhorse of the integration: a buyer submits an order on your ordering site, or your team keys one in, and the Zap starts. Pick it for anything that should follow a fresh order, and Updated Order for what follows a change.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
your warehouse, your production planning sheet or your sales team needs to hear about each order without waiting for an export.
Watch out
an import of many orders at once can be held back by Zapier's flood protection.
5

New Payment

Instant trigger

In Zapier“Triggers when a new payment is created.”

Each payment that lands in Orderspace sets this Zap off. It closes the loop opened by New Invoice, and gives you a clean moment to release goods or thank a buyer for settling.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
credit control should stop chasing an account the moment the money arrives, and your accounting tool should mark it paid.
Watch out
with no search step on Orderspace, the Zap cannot fetch extra order details; it works with what the payment carries.
6

New Product

Instant trigger

In Zapier“Triggers when a new product is created.”

Fires when a product is added to your Orderspace catalogue. Useful when the wholesale catalogue is the master list and other channels follow it.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
your marketing team keeps a product sheet or a shop listing that must gain a line every time a new reference goes live for trade buyers.
Watch out
loading a whole new range in one go sends a large batch, which Zapier's flood protection may pause.
7

Updated Customer

Instant trigger

In Zapier“Triggers when a customer is updated.”

Reacts to changes on an existing customer rather than to new ones. A changed address or contact in Orderspace can then reach every tool that keeps its own copy of that account.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
your CRM and your delivery partner each keep a copy of the trade account, and a stale address there sends the parcel to the wrong place.
Watch out
brand new accounts go through New Customer, so a sync that must cover both needs two Zaps.
8

Updated Inventory Level

Instant trigger

In Zapier“Triggers when inventory levels are updated.”

Watches stock figures: each time an inventory level changes in Orderspace, the Zap runs. It turns Orderspace into the source other systems copy their stock from.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a retail shop or a reorder sheet should show the same quantities your trade buyers see.
Watch out
a Zap that also runs Update Inventory Level writes where it listens, and loops on itself until you switch it off.
9

Updated Order

Instant trigger

In Zapier“Triggers when an order is updated.”

Picks up changes to orders that already exist: anything Orderspace treats as an update to an order. It catches the life of an order after the first submission.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a change on an order should set off the next job downstream, with a filter keeping only the changes you care about.
Watch out
without a filter, every small edit starts the Zap and each successful action costs a task.
Actions

The 4 Orderspace actions

Orderspace gives you 4 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Create Customer

Action

In Zapier“Creates a Customer”

Opens a trade account in Orderspace from data held elsewhere, such as an approved application form. It also creates a buyer who can log in to your ordering site.

When to use it
a new stockist signs up in another tool and should be able to order without manual setup.
Watch out
the Login Email must be unique across all customers and buyers, and Country takes a two-letter ISO 3166-1 code.
2

Create Dispatch

Action

In Zapier“Creates a dispatch”

Records that goods have left for a given order. Your warehouse tool keeps doing the picking, and Orderspace still shows the buyer what shipped.

When to use it
a shipping or fulfilment tool confirms a parcel and the order in Orderspace should reflect it.
Watch out
Order ID and Quantity are both mandatory, so the step before must carry the Orderspace order reference.
3

Create Order

Action

In Zapier“Creates an Order”

Places an order in Orderspace for an existing customer, so orders taken by phone, at a trade show or in another system land in one place.

When to use it
a sales rep logs an order in a form or a CRM and Orderspace must carry it.
Watch out
it needs the Customer ID plus shipping and billing address line and country. Without a search step, the Customer ID must come from an earlier step.
4

Update Inventory Level

Action

In Zapier“Updates Inventory Levels”

Sets the stock figure of a product variant in Orderspace, so buyers order against real quantities rather than yesterday's count.

When to use it
your stock system or warehouse sheet holds the truth and Orderspace should follow it.
Watch out
the variant is found by its SKU, not by an ID, so the SKU must match exactly in both tools.
When it breaks

When an Orderspace Zap breaks

Zapier lists no help article and no rate limit specific to Orderspace. What goes wrong comes from the way Zaps work in general.

Four cases cover most of the trouble. Read them before you publish, and keep the Zapier troubleshooting page close by.

  • No catch-up on old records

    A Zap only reacts to what happens after it is switched on. Orders, invoices or customers created before that are never picked up; moving that backlog is a separate job.

  • A Zap that triggers itself

    Updated Inventory Level with Update Inventory Level, or New Order with Create Order: the Zap writes where its trigger looks, starts again, and eats your task count.

  • Bulk imports held back

    Import a whole catalogue or a season of orders at once and the trigger returns a huge batch. Zapier's flood protection can hold it back instead of running every item.

  • Mandatory fields left empty

    Each action has required fields: Company Name, Address Line 1, Country, Contact Name and Login Email on Create Customer, the SKU on Update Inventory Level. Map them all before testing.
Need help

Need help automating Orderspace with Zapier?

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FAQ

Orderspace Zapier integration: frequent questions

01Is the Orderspace Zapier integration free?
Yes, on a simple Zap. Orderspace is not reserved to paid plans, so it runs on the free Zapier plan. That plan gives 100 tasks a month and unlimited Zaps, but each Zap is limited to two steps: one trigger and one action. Add a filter, a second action or any extra step and the Zap becomes multi-step and needs a paid plan. A typical first Zap, such as New Order followed by one action in another tool, stays free.
02How many tasks does an Orderspace Zap use?
One task per action that succeeds, and nothing for the trigger. If New Payment starts a Zap with a single action, each payment costs one task. A Zap with three actions costs three tasks per run. Failed actions are not counted, and neither is Zapier waiting for new events. A few apps and actions take more than one task when they complete, so keep an eye on your task count after the first runs.
03Does Orderspace trigger Zaps in real time?
Yes. All 9 Orderspace triggers are instant: Orderspace tells Zapier when the event happens, and the Zap starts right away. The polling interval of your plan, 15 minutes on the free plan, does not apply to them. In the editor you can spot an instant trigger by the lightning bolt shown on the Zap. This is the single best reason to start Orderspace Zaps on the free plan without worrying about delays.
04What does it take to connect Orderspace to Zapier?
An Orderspace account, plus read or write access on any record you do not own and want the Zap to touch. In Zapier, open Apps, click + Add connection, pick Orderspace, then click Add connection. Sign in to Orderspace in the tab that opens and grant Zapier access. The connection is stored once and reused by every Orderspace step, so you never repeat these steps for each new Zap. If you share Orderspace with colleagues, make sure the account you sign in with can see the records your Zap reads.
05Why does Update Inventory Level not change the right product?
Because Orderspace finds the product variant by its SKU, not by an ID. The SKU field is mandatory on Update Inventory Level, and it must match the SKU stored in Orderspace exactly. If your warehouse tool uses a slightly different code, the step cannot point at the right variant. Align SKUs in both tools first. Also avoid running this action from the Updated Inventory Level trigger, or the Zap restarts itself on every change.
06What if the Orderspace operation you need does not exist?
The 13 operations listed on this page are everything Zapier offers for Orderspace: 9 triggers and 4 actions. There is no search step, no action to edit a customer or an order, and no delete action. When a process needs one of those, it stays manual in Orderspace, or it is handled by another tool that receives the data from an Orderspace trigger. Building around that gap is often simpler than forcing it.
07Zapier, Make or n8n for Orderspace?
Decide on criteria, not on a ranking. With Zapier, every Orderspace trigger is instant, and a two-step Zap runs on the free plan within 100 tasks a month. So the questions are: will your Zaps stay at one trigger and one action, how many actions will run each month, and do you need to look up existing records, which Orderspace cannot do on Zapier. Compare those needs with what the other tools offer for Orderspace before choosing.
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