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Passmint Zapier integrationAutomate Passmint with Zapier.

The Passmint Zapier integration gives you 5 triggers, 3 actions and 1 search to issue, update and void mobile wallet passes from your other tools, and to hear back when holders download, install or delete them. What each one does, what it costs, where it breaks.

Beta app Zapier still marks this integration as beta.

See the 9 operations

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Overview

What the Passmint Zapier integration actually does

It connects Passmint, the platform where you design mobile wallet passes, send them out and keep them current, to the rest of your stack through Zapier. A sale, a booking or a sign-up somewhere else can issue a pass; a holder installing or deleting that pass can update a CRM, a sheet or a support queue.

Three outcomes cover most builds. Passes issued without a dashboard: Create Pass turns a new customer in another tool into a pass, and hands back a link to share with them. Passes that stay true: Update Pass changes field values and pushes the change to every wallet where the pass is installed, so a new date or balance reaches the phone. A wallet you can see into: Pass Downloaded, New Pass Installed and Pass Removed From Wallet show where each holder stands, from the landing page to the phone and sometimes out again. Each of the three rests on one operation, so each fits in a two-step Zap.

What Zapier does not do here: nothing that happened before you publish a Zap is replayed, and a voided pass cannot be brought back or edited. Zapier also lists Passmint as a beta app, and the editor offers exactly these 9 operations (read on 2026-10-14, version App240578CLIAPI@1.0.0). If you are weighing tools, see n8n vs Zapier and Make vs Zapier.

Vocabulary

Zapier vocabulary in one minute

Eight words come back all through this page. Here they are in plain English, once.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run every time that trigger event happens.
Trigger
The event in an app that starts the Zap. Once the Zap is on, Zapier waits for it, here a pass being downloaded, installed or changed.
Action
What the Zap does after it starts: the step that writes, sends or changes something for you, such as issuing a pass.
Task
What Zapier bills: one action your Zap completes successfully. The allowance on your plan counts those, nothing else.
Instant trigger
A trigger the app reports itself: Passmint calls Zapier the moment the event happens, so nothing waits for a scheduled check.
Polling trigger
A trigger Zapier checks on a timer, asking the app for new items at a fixed interval. No Passmint trigger works that way.
Search step
A step that looks up something that already exists in an app, so the steps after it can use what it found.
Multi-step Zap
Any Zap beyond one trigger and one action. A second action, a filter or a search makes it one, and it then needs a paid plan.
Cost

What it really costs in tasks

The trigger costs nothing. Each action that goes through costs one task, and one that fails is not counted. A three-action Zap eats three times what a one-action Zap eats.

  • Trigger0 tasks, whatever the volume
  • Each successful action1 task
  • Free plan100 tasks a month, two-step Zaps
  • Premium appNo, works on the free plan

Passmint is not a premium app, so it runs on the free plan: 100 tasks a month, unlimited Zaps, but two steps per Zap, one trigger and one action. Add Find Pass, a filter (a step that lets the Zap go on only when your condition is met) or a second action and the Zap needs a paid plan. The grid below is how often Zapier checks polling triggers; all five Passmint triggers are instant, so it never slows them down, whatever your plan. One action after each Passmint event is all the free plan allows.

Connect

Connect your Passmint account in 3 steps

  1. 01

    Open the Apps page

    In your Zapier account, go to Apps and click + Add connection. A connection is your Passmint account linked to Zapier once, then reused by every step that uses the app.

  2. 02

    Pick Passmint

    Type Passmint in the search box of the dialog, select it and click Add connection. You need a Passmint account, plus access to any pass or template you do not own yourself.

  3. 03

    Sign in and grant access

    A new tab opens on Passmint. Sign in with the account that holds your templates and grant Zapier access. The connection then shows up in your list, ready for any Zap.

First Zap

Your first Zap: greet every holder who installs the pass

GoalWhen a holder adds the pass to their wallet, look it up and write the holder's name into one of the pass fields.

  1. 01

    Build the trigger

    Pick Passmint as the app and New Pass Installed as the event, then choose your connection. No setting stands between you and the test.

  2. 02

    Test it on a real install

    Run the test. Zapier brings back the three most recent items of the connected account; pick one, so every later step is mapped on a real pass instead of blanks.

  3. 03

    Add Find Pass

    Add the search Find Pass and map the pass ID from the trigger. It returns the holder's name and email, the status and the wallet links.

  4. 04

    Add Update Pass

    Add Update Pass, map the same pass ID and put the holder's name in a field of your template. A search plus an action makes a multi-step Zap, so this one needs a paid plan.

  5. 05

    Test, then publish

    Test each step and read what came back. Then click Publish to switch the Zap on. The Zapier training covers longer builds step by step.

Triggers

Passmint triggers

5 events start a Zap when something happens in Passmint, and 5 of them are instant: the app calls Zapier straight away, whatever your plan.

1

Pass Downloaded

Instant trigger

In Zapier“Triggers when a pass file is downloaded from the public landing page. Usually means the user is about to add it to their wallet.”

Starts the Zap when someone downloads the pass file from its public landing page. That download usually means the person is about to add the pass to their wallet, so it is the earliest sign of interest you can catch.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
log every download of an event ticket in a sheet, to compare it later with the installs.
Watch out
a download is not an install; the holder can still stop before the pass reaches the wallet.
2

New Pass Installed

Instant trigger

In Zapier“Triggers when a wallet pass is installed to a user's wallet”

Runs once a wallet pass actually lands in a holder's wallet. Where the download only shows intent, this is the confirmation that the card sits on the phone and will receive your updates.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
mark a customer as reachable in your CRM, or start the greeting Zap shown above.
Watch out
only installs that happen after you publish the Zap reach it; earlier ones are never replayed.
3

Pass Removed From Wallet

Instant trigger

In Zapier“Triggers when a holder removes the pass from their wallet. Useful for churn signals and re-engagement.”

Fires when a holder deletes the pass from their wallet. Passmint itself presents it as a churn signal, and it is the moment to try to win the person back, before they forget you entirely.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
open a follow-up for the account manager when a member card disappears from a client's phone.
Watch out
the trigger tells you the pass left; pair it with Find Pass to get the holder's name and email.
4

Pass Updated

Instant trigger

In Zapier“Triggers when a pass's field values are updated and push notifications are sent to installed wallets.”

Catches every change of field values on a pass, at the point where Passmint sends the push notification to the wallets where it is installed. Use it to keep a record of what changed and when holders were told.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
copy each change of a loyalty balance into the sheet your finance lead reads.
Watch out
a Zap on this trigger that runs Update Pass on the same pass sets itself off again and burns tasks.
5

Pass Voided

Instant trigger

In Zapier“Triggers when a pass is voided - either via the API, the dashboard, or a delete action. Voided passes are marked invalid in installed wallets.”

Reports that a pass has been voided, whether from the Passmint dashboard, a deletion or another route. Installed wallets then show the pass as invalid, so this is the trigger that keeps your other records in line.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
close the matching subscription or booking in your billing tool so nobody keeps a dead pass on file.
Watch out
the void is final; the Zap can record it, never undo it.
Actions

Passmint actions

Passmint gives you 3 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Create Pass

Action

In Zapier“Issues a new wallet pass from a template. Returns the pass URL your user can share with the holder.”

Issues a fresh wallet pass from one of your templates and gives back the pass link, ready to share with the holder.

When to use it
every paid order in your shop should come with its own loyalty card or ticket.
Watch out
the Template ID is required, so the template has to exist in Passmint before the Zap runs.
2

Update Pass

Action

In Zapier“Updates a pass's field values or metadata and pushes the change to installed wallets automatically.”

Changes the field values or the metadata of a pass, and Passmint pushes the change to the wallets where it is installed without any extra step.

When to use it
a rescheduled event or a new balance in another tool should show on the phone.
Watch out
the Pass ID is required and starts with pass_; map it from the trigger or from Find Pass rather than typing it.
3

Void Pass

Action

In Zapier“Voids a pass. Voided passes are marked invalid in installed wallets and can't be updated. This is irreversible.”

Cancels a pass for good. Installed wallets mark it invalid and it can no longer be updated.

When to use it
a refunded order or a cancelled membership should kill the matching pass straight from your billing tool.
Watch out
there is no undo. Test this action on a throwaway pass, and put a filter in front of it if the Zap could ever pick the wrong Pass ID.
Searches

Passmint search

1 search step looks for data that already exists in Passmint, so a later step can use it.

A search step looks something up instead of changing it. In the editor, Passmint's search sits at the bottom of the Action event list, under the SEARCH heading. Three settings decide what happens when the result is not the one you expected.

1

Find Pass

Search

In Zapier“Finds a pass by its ID and returns its current details, including holder email/name, status, and wallet links. Use it after a trigger to look up the full pass.”

Looks up a pass from its ID and hands the next steps its current details: holder name and email, status and wallet links. Most Passmint triggers tell you what happened; this tells you to whom.

When to use it
right after Pass Removed From Wallet, to send the holder a personal win-back message.
Watch out
it is a search step, so it makes the Zap multi-step and needs a paid plan.

The three settings every search exposes

  1. Successful if no search results are found?
    Left on its default, a search that finds nothing stops the Zap there and the steps that rely on it are skipped. Switched on, the Zap carries on empty-handed.
  2. Create X if it doesn't exist yet?
    This box turns a search into a find-or-create. Find Pass has no such variant, so on Passmint you will not see it.
  3. If multiple search results are found?
    Three ways out when several items match: keep the first one, which is the default, stop the Zap, or pass all of them on at once.
When it breaks

When a Passmint Zap breaks

Zapier ties no help article to Passmint, so the traps below are the general ones, seen through wallet passes.

Most broken Zaps here come from how Zapier works rather than from Passmint. If a run fails and the reason is not obvious, the Zapier troubleshooting page is the next stop.

  • Old passes are never picked up

    A Zap only reacts to what happens after you publish it. Passes issued or installed before that are invisible to it; moving them is a separate job.

  • The Zap that feeds itself

    A Zap on Pass Updated that runs Update Pass on the same pass writes where its own trigger watches, starts again and drains your task count.

  • Bulk issues get held back

    After a mass issue or a migration, a trigger that suddenly returns a huge batch can be held back by Zapier's flood protection instead of running for each pass.
Need help

Need help automating Passmint with Zapier?

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FAQ

Passmint and Zapier: frequent questions

01Is the Passmint Zapier integration free?
Yes, within the free plan's limits. Passmint is not a premium app, so Zapier does not reserve it for paid plans. The free plan gives you 100 tasks a month and unlimited Zaps, but every Zap stops at two steps: one trigger and one action. Adding Find Pass, a filter or a second action makes it a multi-step Zap that needs a paid plan. You also need your own Passmint account, which Zapier does not supply.
02How many tasks does a Passmint Zap use?
One task per action that completes, and none for the trigger. A Zap that runs Create Pass for each new order costs one task per order; with three actions it costs three. An action that fails is not counted against your plan. Watch Zaps built on Pass Updated: each change of field values starts them, so their volume follows every edit you make to your passes, not just new holders.
03Is the Passmint integration real time?
Yes, all five triggers are instant. Passmint reports each event to Zapier itself, so the Zap starts straight away and the interval of your plan does not apply, even on the free plan. In the editor, a Zap built on an instant trigger shows a lightning bolt. Keep in mind that Pass Downloaded only reports a download from the landing page; the install comes later, through New Pass Installed, if the holder goes through with it.
04What does it take to connect a Passmint account?
A Passmint account and access to the passes and templates the Zap will touch. In Zapier, open the Apps page, click + Add connection, search for Passmint, sign in to Passmint in the tab that opens and grant access. Before building, create at least one template: Create Pass requires a Template ID, and Update Pass and Void Pass both require a Pass ID. The connection is made once and reused by every step.
05Can a voided Passmint pass be restored?
No. Void Pass is irreversible: the pass is marked invalid in every wallet where it is installed, and it can no longer be updated, even by Update Pass. That is why the Void Pass action deserves care in a Zap. Test it on a pass you can afford to lose, map the Pass ID from a trigger or from Find Pass rather than typing it, and consider a filter so only the right cases reach that step.
06What if the Passmint operation for the job is missing?
The editor offers 5 triggers, 3 actions and 1 search for Passmint, and that is the full list. Many jobs fit by chaining them: a trigger, then Find Pass for the holder's details, then Update Pass or Void Pass. Such a chain is a multi-step Zap and needs a paid plan. If the operation truly is not on the list, Zapier cannot perform it on Passmint today, whatever plan you are on.
07Zapier, Make or n8n for Passmint?
Decide on criteria, not on a ranking. On Zapier, Passmint offers 5 instant triggers, 3 actions and 1 search, runs on the free plan, and needs a paid plan as soon as a Zap holds a search, a filter or a second action. So check three things: whether your scenario fits these operations, how many steps it takes, and how many actions a month your passes will generate. Then ask the same three questions of the other tool before you choose.
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