Ivanti Alternatives

NinjaOne is a cloud platform for endpoint management, remote monitoring (RMM) and patching, with remote access, backup, mobile device management and vulnerability management sold as products on the same console. Ivanti alternatives guides list it often, and for a good reason: it does the job that pushes most teams onto Ivanti Endpoint Manager in the first place (deploying software, pushing Windows and third-party patches, seeing every device) without a server to run.

The pricing logic is per device, not per technician. NinjaOne starts as low as $1.50 per endpoint a month at 10,000 endpoints, rising to $3.75 at 50 endpoints or fewer, and the price varies by region and products bought. That range is for the commercial cloud, not the FedRAMP instance. So a 50-device shop pays around $187.50 a month before extras, while a large estate pays less than half that per device. There is no full price list: you get the rest from sales, and month-to-month billing is offered only case by case. Two things to know before you sign: discounts may come in exchange for a multi-month commitment, and without one you can cancel with 60 days of notice. Onboarding, training and support are included at no extra cost.

What you gain against Ivanti is speed. Moving from on-premises Ivanti EPM means installing the NinjaOne agent on each machine and rebuilding your patch policies, with no core server left to maintain. What you lose is the comfort of a full price list: beyond the per-device range, the final quote depends on the products you add.

ManageEngine is the closest like-for-like replacement for the Ivanti portfolio, because it sells the same two halves. Endpoint Central covers what Ivanti Endpoint Manager does: patching (third-party apps included), software deployment and packaging, remote control, asset inventory, and, on the UEM edition, remote lock or wipe for laptops. OS imaging is the OS Deployment add-on, in no base edition. ServiceDesk Plus covers the ITSM half that Ivanti Neurons for ITSM (formerly Cherwell and Heat) handles: incidents, assets, changes and projects.

Both have public prices, which is rare in this category. Endpoint Central Professional starts at $795 a year for 50 endpoints, about $1.32 per endpoint a month, and the UEM edition starts at $1,095 a year for 50 endpoints. ServiceDesk Plus is free for up to five technicians on its Standard edition, and its Professional edition (service desk plus assets) starts at $495 or $645 a year for two technicians and 250 IT assets, depending on the deployment you pick. The more endpoints you buy, the lower the unit price. Two details the headline hides: the minimum paid tier is 50 endpoints (a free edition covers up to 25), and these are annual prices, since annual billing saves 16% over monthly.

The catch is the same as Ivanti's: you can run it on-premises, which means a server, a database and upgrades to manage. The interface is dense and the admin learning curve is real. Two more traps on the service desk side. The free ServiceDesk Plus edition has no support included, and support costs an annual maintenance fee of $35 per technician. And change and release management is a paid add-on on Standard and Professional ($2,395 a year on-premises): only Enterprise, from $1,195 a year for two technicians on-premises, includes it.

Microsoft Intune is the cloud endpoint management service inside Microsoft 365. Intune Plan 1 is the base: cross-platform device management, built-in security, mobile application management and endpoint analytics. It is included in Microsoft 365 E3 and E5 and in EMS E3 and E5, and it can be bought standalone at $8.00 per user a month.

That is the whole point for an Ivanti customer. If your company already pays for Microsoft 365 E3 ($39 per user a month, paid yearly), you may be paying Ivanti for device management that your Microsoft license covers. Before renewing an Ivanti UEM or Endpoint Manager contract, check what your E3 or E5 seats include, because Microsoft is folding advanced Intune features into them in 2026: E3 gets Remote Help, Advanced Analytics and the Plan 2 capabilities, and E5 adds Endpoint Privilege Management, Cloud PKI and Enterprise App Management. Without E3 or E5, they are add-ons on top of Plan 1: Plan 2 at $4.00, Remote Help at $3.50 and Endpoint Privilege Management at $3.00 per user a month, paid yearly, or the full Intune Suite at $10.00 per user a month.

The weak spot is patching beyond Microsoft. Intune updates Windows well, but third-party application updates come from Enterprise App Management, part of E5 with the 2026 change and $2.00 per user a month otherwise, or from a companion tool such as Action1. Intune is also licensed per user, which suits knowledge workers with several devices each. Kiosks and shared devices take a device-only license, which loses app protection policies and Conditional Access.

Freshservice is Freshworks' IT service management tool, and a frequent pick in Ivanti alternatives guides for teams leaving Ivanti Neurons for ITSM. Many of those teams inherited Cherwell or Heat, two products Ivanti bought, and they want out of heavy configuration. Freshservice gives them incident, problem, change and release management in a clean interface, plus IT asset management and a self-service portal.

Prices are public and per agent, the people who work tickets: you are billed only for full-time agent seats, and occasional helpers use Day Passes from $3, with three free at sign-up. Starter costs $19 per agent a month billed annually ($29 billed monthly) and covers incidents, knowledge, tasks and the support portal. Growth is $49 ($59 monthly) and adds the service catalog, SLA management, on-call and cloud management. Pro is $99 ($119 monthly) and adds problem, change, major incident and release management, which a team coming from Ivanti will expect. Enterprise is on quote and adds a sandbox and audit logs.

Watch the extras. Freddy AI Copilot costs $29 per agent a month on top, billed annually ($35 monthly), and assets are licensed in Asset Units sold in packs of 500. For a 10-agent team on Pro, the base is $11,880 a year before AI or assets. That is still usually simpler to budget than a Neurons quote, and the 14-day trial gives unrestricted access to every feature. One contract detail: downgrades and cancellations only take effect at the end of your term, so keep the first term short. If the per-agent bill becomes the problem later, our Freshservice alternatives cover the next move.

Jira Service Management is Atlassian's service desk, now sold within its Service Collection. For a team leaving Ivanti Neurons for ITSM, the strongest argument is the link with engineering: an incident or a change request in the service desk connects directly to the Jira issue that fixes it, without an integration to maintain.

The pricing is public and per agent, and customers who raise requests are unlimited and free. The Free plan covers up to three agents with 2 GB of storage and 100 email notifications a day. Standard costs $26.90 per agent a month on monthly billing for 10 agents ($21.50 at 75) and already includes asset and configuration management, the CMDB an Ivanti customer looks for, with 5,000 Assets objects. Premium, at $61.60 per agent for 10 agents ($55.28 at 75), adds change management with CAB approvals, advanced incident and problem management and 50,000 objects. Enterprise is billed annually only.

The limits are configuration and scope. Jira Service Management does not patch or deploy software to endpoints, so you still need an endpoint tool from this list. Its flexibility is also its cost: schemes, workflows and automation rules need an admin who knows Jira. Automation is metered, too: 1,250 automation steps per month on the Free plan, 3,000 per user on Standard. So are assets: above the included allowance, objects start at $0.02 each a month, so importing 20,000 objects from an Ivanti CMDB onto Standard adds $300 a month at that rate, before volume discounts.

Action1 is a cloud patch management platform for Windows, macOS, Linux and Windows Server, with automated patching of hundreds of third-party applications, vulnerability remediation, software deployment, browser-based remote access and asset inventory. If what you mostly used in Ivanti was Patch for Endpoint Manager or Neurons for Patch Management, this is the most direct and the cheapest swap.

Its pricing is unusual: Action1 is free for your first 200 endpoints, with no feature limits, and the free edition never expires. Past 200 endpoints you fill in a form and get a quote. That makes it easy to run alongside Ivanti for a month on a pilot group before deciding. Note that free users get community support through Discord rather than a support contract.

The limits show in larger or regulated environments. Action1 is a patch and endpoint tool, not a full suite: no service desk and no OS imaging. It pairs well with Intune, a combination Action1 itself promotes for third-party patching.

Automox is a cloud-native patching and endpoint automation platform for Windows, macOS and Linux, computers and servers alike. It replaces the patch job of Ivanti Endpoint Manager or Ivanti Neurons for Patch Management with an agent and a web console, and, on Automate Enterprise, its Worklets (scripts you schedule across devices) cover the custom fixes Ivanti admins used to package by hand.

The entry plan, Patch OS, costs $1 per endpoint a month with an annual commitment, or you can pay monthly for what you use with no commitment (the annual plan saves 25%). For 500 endpoints that is $500 a month, or $6,000 a year. Read the plan line carefully, though: Patch OS covers operating system patching. Third-party application patching (633+ titles), software deployment and API access sit in Automate Essentials, which has custom pricing. Most Ivanti customers patch Chrome, Adobe and Java too, so the $1 headline is rarely the real price. Two billing rules matter too: annual plans are charged upfront for the endpoints you subscribe, and each device you add above that is billed at the same rate, annualized and prorated for the rest of the term. Volume discounts start at 200 device licenses or with a multi-year contract.

Automox is narrower than Ivanti: no service desk, no imaging, no MDM for phones. It suits teams that want patching solved and run everything else elsewhere. Note that Standard support allows up to five tickets a month; unlimited tickets come with the Preferred support level. If remote support is the gap, our remote desktop software ranking covers dedicated tools.