What's the best online ordering system for your restaurant in 2026?
The real question isn't which tool. It's flat monthly fee or a percentage of every order. We ran the numbers for you.
Your regulars love your food, and they still order it through DoorDash or Uber Eats, because that's where the button is. Every one of those orders hands 20 to 30 percent of the ticket to the app. An online ordering system puts the button on your own website: guests pick their dishes, pay online, and pick up or get it delivered.
The short answer: if you do real volume and want marketing done for you, pick Owner, at $499 a month flat. If you want to start at $0, Square Online has a free plan. ChowNow suits the restaurant that wants a branded app and phone support, Menufy is the cheapest flat fee at $149 a month on a yearly plan, and Uber Eats Webshop is the quickest way to a direct channel if you already sell on Uber Eats.
Every price on this page comes from the vendor's own pricing page. We turned them into a monthly cost at 300 and 1,000 orders, which is where flat fees and percentages stop looking alike.
The ranking is editorial: a sponsored spot is always labeled on its card, and no affiliate link changes a score.
The best online ordering system for your situation
The 5 best online ordering systems compared
Click a column to sort. Prices cover online ordering, without hardware or delivery drivers.
| Best for | Pricing model | Free plan | Team size | Visit | ||||
|---|---|---|---|---|---|---|---|---|
| 1 | Owner | Best all-in-one for busy restaurants | Flat fee, or lower fee plus 5% | 4.1/5 | $249/mo + 5%, or $499/mo flat | — | $5k+ online sales a month | Visit → |
| 2 | Square Online | Best free way to start | Free plan, card fees only | 4.0/5 | $0/mo + card processing | ✓ | Low volume, testing demand | Visit → |
| 3 | ChowNow | Best for a branded app | Monthly plan + card processing | 3.9/5 | From $229/mo + 2.95% + $0.29 | — | Established local favorite | Visit → |
| 4 | Menufy | Lowest flat fee | Flat fee, no commission | 3.8/5 | $149/mo yearly, $179 monthly | — | Pizzeria, takeout spot | Visit → |
| 5 | Uber Eats Webshop | Quickest if you're on Uber Eats | 2.5% + $0.29 per order | 3.4/5 | 2.5% + $0.29 per order | — | Already selling on Uber Eats | Visit → |
Prices from the official pricing pages in 2026. Card processing is extra unless stated.
Is your tool missing from this page? Email us: hello@hackceleration.com
How we compared and scored
Almost every page ranking for this question is written by an ordering vendor, and each one puts itself first. Few of them turn a price into what you'll actually pay in a month.
We read each vendor's official pricing page, then restaurant owners' posts in vendor communities and review sites, starting with the complaints: payment disputes, slow menu edits, guests stuck at checkout. Our reader runs an independent restaurant in the US, does takeout or delivery, and pays marketplace commission today.
Toast is out: we couldn't read an official price for its online ordering module. BentoBox now sells only to Clover POS customers. GloriaFood, long the free default, is closed to new restaurants and its shutdown is announced for 2027.
- Real cost and commissionMonthly fee, per-order cut and card fees, worked out at 300 and 1,000 orders.30%
- POS and kitchen linkDo orders reach your POS and kitchen on their own, without re-keying?25%
- Ordering featuresPickup, delivery, scheduling, QR ordering, modifiers and upsells.20%
- Getting liveTime and fees to get a site taking orders.15%
- Customers and loyaltyGuest data, loyalty, email and text marketing.10%
No affiliate link changes a score or a rank.
Owner
Owner sells more than an ordering page. Every plan includes a website built for search, online ordering, a branded app, loyalty, automated email and text marketing, catering orders and setup with a specialist. There's no long contract and no cancellation fee.
Pick the plan by volume. At 300 orders of $25, Flex costs about $624 a month and Flat costs $499. At 1,000 orders, Flex climbs to about $1,499 while Flat stays at $499. One thing to tell your guests: they pay a 5% order support fee on both plans.
Our tip: start on Flex if you're under 200 orders a month, then switch to Flat the month you pass it. There's no contract, so the switch costs nothing. Tell guests up front about the 5% order support fee and compare it with the markup they pay on the apps.
- Website, app, loyalty and marketing in one plan
- Chargeback protection included
- 24/7 support and a setup specialist
- ✓Flat Rate stays at $499 however much you sell
- ✓No contract, switch plans anytime
- ✓The most marketing included of any tool here
- ✗Guests pay a 5% fee on every order
- ✗Expensive below 200 orders a month
- ✗Flex adds 5% per order on top of the fee
The best pick once your online sales pass $5,000 a month. Below that, Square Online's free plan or Menufy's flat fee cost far less.
Square Online
Square Online is the only tool here that really starts at $0. The free plan gives you an ordering site for pickup, local delivery and shipping, with a website builder. You pay card processing on each sale. If you run Square for Restaurants, online orders land in the same dashboard as your dining room.
Restaurant owners in Square's own community flag the rough edges: menu changes that take too long, guests who couldn't check out, and rising payment disputes on online orders.
Our tip: if your ticket is small (coffee, pastries), set a minimum order online. Fixed per-transaction fees hurt most on a $5 order. And keep online orders on pickup at first: local delivery means drivers, and drivers mean another cost to plan.
- Free plan with no time limit
- Online and in-house sales in one dashboard
- QR ordering on the Plus plan
- ✓No monthly fee to start
- ✓Live in an evening if your menu is ready
- ✓No contract
- ✗Card fees add up as volume grows
- ✗Owners report payment disputes on online orders
- ✗Loyalty and marketing cost extra
The safest way to test online ordering. Once orders pile up, a flat fee like Menufy's usually costs less.
ChowNow
ChowNow has done commission-free ordering for restaurants for years, and its higher plans add a branded mobile app. Orders through your own channels carry no commission. You pay the plan, a one-time setup fee, and 2.95% + $0.29 per card payment.
At 300 orders of $25, Launch comes to about $537 a month with card fees. At 1,000 orders, about $1,256. Budget a $99 yearly Apple developer fee if you take the app.
Our tip: compare the two prices shown for each plan before signing, and ask which one applies to a yearly commitment. Skip the branded app on day one: start with Launch, see if guests order direct, then move up to a plan with the app once regulars ask for it.
- Branded iOS and Android app
- Commission-free orders on your own channels
- Flex Delivery at $7.98 per order
- ✓Mature product for independents
- ✓Branded app on higher plans
- ✓Delivery available per order
- ✗Setup fee up to $499
- ✗Card processing at 2.95% + $0.29 on top
- ✗Printer $250 to $420 if you need one
The pick if a branded app matters to your regulars. If you just need an ordering page, Menufy does it for less.
Uber Eats Webshop
Uber Eats Webshop is the direct ordering page Uber gives its restaurants: your menu, your link, 2.5% + $0.29 per order instead of the marketplace's 20 to 30 percent. You can send delivery through Uber Direct from $7.99 a run.
The catch: the guest relationship stays inside Uber's world, and loyalty tools are thin. At 300 orders of $25 you pay about $275 a month, at 1,000 about $915.
Our tip: use Webshop as a bridge, not a destination. Put the Webshop link on your Google profile and bag inserts, and track how many orders come through it. If it passes about 163 orders a month, a flat-fee system like Menufy starts costing less.
- Same menu as your marketplace listing
- Delivery through Uber Direct
- No monthly fee
- ✓Live in minutes if you're on Uber Eats
- ✓Far cheaper than marketplace commission
- ✓Couriers available on demand
- ✗The percentage costs more than a flat fee at volume
- ✗Little control over guest data
- ✗Few loyalty tools
A cheap first step away from marketplace commission. For a channel you fully own, Menufy or Owner go further.
What online ordering really costs you, by volume
Two models fight it out: a flat monthly fee or a cut of every order. One number decides it, your orders per month. Our math uses a $25 average ticket.
300 orders a month ($7,500 in sales)
Menufy: $149 on a yearly plan. Uber Eats Webshop: about $275. Owner Flat: $499 (Flex about $624). ChowNow Launch: about $537 with card fees. Square Online free plan: card processing only.
1,000 orders a month ($25,000 in sales)
Menufy still $149. Owner Flat still $499. Uber Eats Webshop about $915. ChowNow Launch about $1,256 with card fees. Owner Flex about $1,499. At this volume, every percentage-based option loses to a flat fee.
Your real competitor is the marketplace
The goal isn't to quit Uber Eats or DoorDash. They bring new guests. The goal is getting your regulars to order direct. Move one regular in three and the difference pays for the tool several times.
- Ask in writing who pays card processing and any guest fee
- Check that orders reach your POS and kitchen without re-keying
- Ask who owns the guest list: you or the vendor
- Price delivery drivers separately, they're never included
- Export your menu and guest list before you sign
Six steps to get regulars ordering direct
An ordering site nobody knows about sells nothing. These six steps take two or three weeks and have one goal: moving your regulars from the apps to your site.
The steps
Build a short takeout menu
BeforeDon't copy your dine-in menu. Keep 20 to 30 dishes that travel well, with photos. Make every option (doneness, sauce, add-on) a checkbox, not a free-text field. That's what keeps the kitchen from guessing.
- Sweet spot
- 20 to 30 dishes
Set your direct prices
BeforeMany restaurants price higher on the apps to cover commission. On your site, show your real price. Cheaper than the app is your first reason for a guest to switch.
- Pitch
- Cheaper than the app
Cap orders per time slot
SetupLimit orders per 15 minutes so Friday at 7 pm doesn't bring fifteen tickets at once. Start cautious, around five per slot, and adjust after two weeks.
- Starting cap
- 5 per 15 min
Connect ordering to your POS
SetupRun one full test before launch: an online order, its kitchen ticket, its payment in your POS. If orders don't flow on their own, someone re-keys them during the rush, and mistakes follow.
- Test
- Site, kitchen, POS
Put your link in every bag
LaunchThe app brings a guest once. Your bag insert brings them back. Add a card with a QR code to your site and a reason to use it: a lower price, a free dessert on the first order, or loyalty points. To follow up later, see the best SMS tools for restaurants.
- Cost
- Cents per bag
Guard against payment disputes
AfterOwners on Square's community report rising disputes from guests who say they don't recognize the charge. Check the name at pickup, keep order times, and call to confirm unusually large prepaid orders.
- Habit
- Check the name at pickup
Ordering system picked, what comes next
Online ordering touches your POS, your website and your guests. These pages cover the rest.
Pick one that connects to your ordering site.
You don't have a restaurant website yetThe best website builders for restaurantsSomewhere to put your order button.
You want guests to come backThe best email marketing for restaurantsBring back people who ordered once.
Restaurant online ordering · FAQ
Is there a free online ordering system for restaurants?
Yes. Square Online's free plan has no monthly fee, you only pay card processing on each order. GloriaFood, the old free favorite, no longer takes new restaurants and its shutdown is announced for 2027, so don't build on it.How do I take online orders without paying commission?
Pick a flat-fee system. Menufy ($149 a month on a yearly plan) and Owner's Flat Rate ($499) take no cut of your orders. Card processing still applies, just like on your in-store terminal.When does a flat fee beat a percentage?
With a $25 ticket, Uber Eats Webshop's 2.5% + $0.29 passes Menufy's $149 at around 163 orders a month. Owner's Flex plan passes its own Flat plan at 200 orders. Run the math with your own ticket size.Do I need my own restaurant app?
Not to start. Every system here works in the phone's browser with nothing to install. A branded app pays off with a big base of regulars; ChowNow includes one on higher plans, plus a $99 yearly Apple developer fee.Who pays the fees, me or the guest?
It depends on the vendor. Owner charges guests a 5% order support fee on both plans. Menufy doesn't say on its pricing page. Ask before you sign, because a guest fee can push regulars back to the apps.Can I keep Uber Eats and have my own ordering site?
Yes, and most restaurants do. The marketplace finds new guests, your site keeps regulars commission-free. Put your link in every bag that leaves through the app.Who delivers when guests order on my site?
Your own drivers, or an on-demand courier service. Uber Direct starts at $7.99 a delivery, ChowNow's Flex Delivery is $7.98 an order. Build that into the delivery fee guests see.How long does it take to go live?
An evening for Square Online or Uber Eats Webshop if your menu is ready. Owner and ChowNow include setup with their team, which takes longer. Most of the time goes into the menu, its options and photos.I'm on GloriaFood. What should I move to?
Move before the shutdown announced for 2027, not after: plan for no data export once it closes. Export your menu and guest list now. If you liked paying nothing, Square Online's free plan is the closest match. If you want a flat fee with no per-order cut, Menufy at $149 a month on a yearly plan is the cheapest in this ranking, and Owner's Flat Rate adds the website and marketing.Does Toast have online ordering?
Yes, Toast sells online ordering as part of its restaurant platform, tied to the Toast POS. We left it out of this ranking because we couldn't read an official price for the module. If you already run Toast, ask your rep for the ordering price in writing and compare it with the flat fees above.