European CRM: 10 vendors we checked, from company to data host

Sellsy is a French company registered in La Rochelle, with an office in Barcelona. It documents its hosting better than any other vendor on this page: its own servers, installed in Scaleway's infrastructure (a French cloud provider) in the Paris region. Databases are backed up every night and kept for 30 days. Sellsy holds ISO 27001 (the reference security standard) and says it does not use your data to train its AI models.

In our comparison, it is the broadest suite: CRM, quotes, invoices, payment reminders, cash flow. A deal turns into a quote and then an invoice without retyping anything. That is where Sellsy saves real hours, especially if you bill French clients, since it also declares itself an approved platform for France's e-invoicing reform.

The traps. The terms require at least two paying users, even for a solo founder, and a 12 or 24 month commitment. The Elite plan requires 5 licences plus 5 paid onboarding hours. On review sites, the complaint that comes back most is price increases (one user went from €48 to €72) and a product drifting toward larger SMBs. Promotional prices only last the first year, so budget on the list price.

Tip: if you only need pipeline tracking, take the Sales plan alone (€29 per user per month, billed yearly) and keep your current invoicing tool.

Who it's for. A European SMB that wants deal, quote and invoice in one tool, with data at a named European host. Not for a solo user, who would pay for two seats, or a team that only sells in English-speaking markets (the interface and support lean French).

Go further: our full Sellsy review and its alternatives.

Teamleader was founded in Ghent, Belgium, in 2012 and sells in several European countries. Teamleader Focus combines CRM, quotes, invoicing, projects and time tracking. For an agency that sells days of work, that is the full loop: the deal, the signed quote, the hours logged, the invoice.

The pricing logic. Teamleader prices by package plus paid add-ons it calls Boosters (project management, lead capture, work orders, advanced insights, a shared inbox). Its pricing page shows a 50% discount per user from the sixth user onward, and all prices exclude VAT. Teamleader does not show a price we could read, and third-party trackers disagree: between about €25 and €60 per month for the entry package (Smart), depending on billing cycle. Ask for a written quote. The catch is the Boosters: project management alone adds €35 to €45 per month, so a fully kitted agency pays well above the headline price.

Hosting. Teamleader states EU data hosting but, in what we read, does not name its cloud provider. Ask for the sub-processor list before you sign, as you would with any vendor.

Who it's for. A Belgian, Dutch or French agency of 3 to 30 people that bills time and projects. Not for a pure sales team with a long pipeline and heavy reporting needs: its CRM sits below a sales-first tool like Pipedrive.

Tip: the 14-day trial needs no card. Add only the Boosters you will use in the first month; you can stack the rest later.

SuperOffice was founded in Oslo in 1990. It covers sales, marketing and customer service in one product, and it is one of the few CRMs that still offers an on-premise version next to its European cloud. For a public body or a company that cannot put customer data in a US-owned SaaS, that option alone can settle the choice.

Its edge for this page is the dedicated GDPR tooling: consent tracking, privacy requests, and erasure handled inside the CRM rather than by hand. If your team answers several data-subject requests a month, that saves real work.

The limits. SuperOffice does not publish a clear price list we could read, and review sites list conflicting tiers (from about €45 to €99 per user per month). It is billed yearly, per user, and there is no free trial. The interface feels built for desktop and Outlook users more than for mobile-first sales reps.

Who it's for. A Nordic or European mid-sized company, or a public organisation, that needs sales plus service and a strong consent trail. Not for a five-person startup that wants to self-serve in an afternoon.

Tip: ask for the on-premise and EU-cloud prices side by side. The gap tells you how much hosting control actually costs you.

Odoo is a Belgian publisher based in Ramillies. Its core is open source (LGPLv3), so you can run it on your own servers, at a European host you choose, or on Odoo Online. That is the strongest sovereignty card on this page after Dolibarr: nobody can lock your data in.

The pricing trick. The One App Free plan gives you one app, CRM for example, with unlimited users, forever. The moment you install a second app (invoicing, sales), you move to Standard: $24.90 per user per month billed yearly, as an introductory price for the first year, with all apps included. Custom (multi-company, Studio, external API) starts at $49. Light users cost $8.90.

The limits. Odoo is a full ERP. Its CRM is good, but the value comes from connecting it to sales orders, stock and accounting, which means a real setup project. Odoo.sh hosting is billed on top of the plan.

Who it's for. An SMB that wants CRM, quotes, invoicing and stock in one database it can take home. Not for a small sales team that only wants a pipeline: the free single-app plan is fine, but you will feel the ERP around it.

Tip: watch the second app. Installing invoicing “just to try” switches the whole database to a paid plan.

Pipedrive was founded in Tallinn, Estonia, in 2010 and runs EU data centres for European accounts. It is the CRM most people mean when they ask for “a European CRM”, and it is the best pure pipeline tool on this page: visual stages, activity reminders, email sync and more than 400 integrations.

The nuance nobody writes. Since 2020, Pipedrive's majority owner is Vista Equity Partners, a US investment firm. A European data centre does not change who controls the company. If your buyer or your tender demands a vendor outside the reach of the US CLOUD Act (the law that lets US courts demand data from a US-controlled company wherever its servers are), Pipedrive is a debate, not a clean yes.

The price. Third-party trackers list Lite at about $14 per seat per month billed yearly, Growth around $39, Ultimate $79 with a 3-seat minimum. Add-ons (Campaigns, Projects, LeadBooster, Smart Docs) are billed on top, and that is where budgets slip.

Who it's for. A sales team that lives in its pipeline and wants hundreds of ready integrations. Not for a buyer who needs a European-owned vendor on paper, or a team that wants invoicing inside the CRM.

Compare it: our Pipedrive review and Pipedrive vs Sellsy.

Brevo (formerly Sendinblue) is a Paris company best known for email marketing. Its sales CRM is included in every plan. The free version is enough to start: unlimited contacts, 50 open deals, one pipeline, tasks and meeting booking. Past 50 deals you keep what you have, but you cannot create new ones.

Hosting deserves a closer look. Brevo says it uses OVH in France and Germany as its main host, and Google Cloud in Belgium for part of its databases and for encrypted backups. Your data stays in the EU, but a US provider touches it.

Paid seats lift the deal and pipeline limits. The Sales CRM Pro bundle starts at €399 per month with 5 Advanced seats.

Who it's for. A small team that already sends its newsletters with Brevo and wants its deals in the same place. Not for a team juggling more than 50 open deals that does not want to pay. Our full Brevo review covers the rest of the platform.

noCRM.io (formerly “You Don't Need a CRM”) is published by Positive Group Sales Solutions, a French company based in Hem, near Lille. Its data processing agreement follows Article 28 of the GDPR. But its host is Amazon Web Services, in Paris and Ireland, and error tracking goes through Sentry in the US. European vendor, US host: exactly the case most “European CRM” lists never flag.

In use, it is the fastest CRM to adopt in our comparison. Everything revolves around the lead: next action, amount, stage. Reps who hate data entry get going quickly, because there are few fields to fill.

The limits. Starter caps you at 500 leads, one pipeline and 4 custom fields, and only new customers can take it. Every user on an account must be on the same plan, so if one rep needs the calling features of Dream, the whole team moves up. Users also miss deeper reporting and a real contact directory outside leads.

Who it's for. A field sales team that tracks deals, not a marketing database. Not for a company that requires a European-owned host.

Tip: the trial lasts 15 days without a card, 30 with one. Yearly billing saves up to 40%.

Efficy is a Belgian vendor founded in Brussels in 2005, active in Belgium, France, the Nordics and Spain. Its pitch is a configurable data model: you shape objects and fields to your business instead of bending the business to a fixed pipeline. Insurers, associations and public bodies use it for that reason.

Hosting. Efficy hosts in EU data centres and still offers on-premise deployment for organisations that cannot use SaaS at all. That is a real differentiator against US suites.

The limits. We could not read a public price list (its pricing page blocks automated reading, and third-party figures disagree). Expect a project: discovery, configuration, training. A small team will pay for flexibility it never uses.

Who it's for. A mid-sized or large European organisation with specific processes, multi-country operations and compliance needs. Not for a startup that wants to be live tomorrow.

Tip: ask Efficy which of your required fields work out of the box. Each custom object adds days to the setup quote.

Dolibarr is a free, open-source business suite (CRM, quotes, invoices, stock) born in France. You can install it on your own server, at any European host, or rent it from DoliCloud, its official hosted service, whose data centre is in France.

DoliCloud has no commitment and no setup or exit fees. Its Premium plan costs €30 per month plus €15 per user, with 20 GB of storage and a daily backup kept for 30 days.

Why it is here. It is the only option where you pick the host yourself and take the whole database with you. For a municipality, a non-profit or a company that wants total sovereignty, nobody else offers that so cheaply.

The limit. The interface looks dated, and setup takes time: you activate and configure modules one by one. Count one or two days of configuration, or an integrator.

folk ranks itself first in its own guide to GDPR-compliant CRMs hosted in Europe, and calls itself “built in France”. The team is indeed largely in Paris. Yet its privacy policy names Folk Inc., a Delaware corporation, as the controller. Data sits on AWS in Ireland, and the sub-processor list includes many US services (OpenAI, Stripe, SendGrid, Google Workspace).

That is not a flaw in the product, it is a legal fact. A US company remains subject to the CLOUD Act even with servers in Europe. If your client or tender requires a European vendor, folk does not tick the box.

As a product, it is one of the most pleasant CRMs we compared for managing a network: import from LinkedIn and Gmail, email enrichment, AI-filled fields. The entry plan starts around $24 per member per month. Sequences and API access require Premium, which roughly doubles the bill.

Who it's for. A small team that lives on its network and has no vendor-nationality requirement. Not for a buyer who needs a European legal entity.

See our folk review and folk vs Sellsy.