Kixie alternatives: where to go and how to leave without losing your numbers
Six destinations, one per reason for leaving, and a six-step exit plan.
The short answer: JustCall if you want the closest match to Kixie (calling, SMS, power dialer, CRM sync) with a price list you can read, PhoneBurner if your reps make hundreds of dials a day into the US and Canada, Dialpad if you want a phone system and a sales dialer on one bill with clear tiers, Close if you'd rather drop the separate dialer and get a CRM with calling built in, Aircall or CloudTalk if your team sits in Europe. One thing first: at Kixie, your numbers are released as soon as cancellation is processed. Start the port before you cancel. We compared all six and checked each price in 2026 against the vendor's page or our full review.
Some links are affiliate links. The ranking is editorial: a sponsored spot is always labeled on its card, and no affiliate link changes a score.
Why teams leave Kixie, and why leaving is tricky
Kixie gets real things right. Its HubSpot integration is one of the deepest in the category, and its multi-line dialer runs up to 4 lines at once. The fans talk about the dialer. The people who leave talk about the quote, the support queue and the exit. Six reasons keep coming up.
No published prices, and add-ons that stack
Kixie's pricing page lists three plans (Professional, Single-Line PowerDialer, Multi-Line PowerDialer) and not a single number. You book a demo to find out. Professional has no power dialer at all. AI answering machine detection, ConnectionBoost number rotation, Conversation Intelligence and DNC compliance all show up as add-ons, also unpriced. So you can't compare before the sales call, and the final quote depends on how many boxes you tick.
Unlimited means US and Canada
Every plan includes unlimited minutes to the US and Canada only. Anywhere else is billed "at current rates" with no public rate card. Kixie says it offers numbers in 65+ countries but doesn't list them, and its help center notes that some countries are blocked by default. If even a slice of your pipeline is in the UK or Australia, ask for the per-minute rates in writing.
Support that keeps people waiting
On Trustpilot, Kixie sits at 2.9 out of 5 across roughly a hundred reviews, and the split is stark: about half five-star, 40% one-star, almost nothing in between. The 2025 and 2026 complaints sound alike: replies that take days or weeks, and an AI chatbot standing between you and a human. On software review sites the score stays above 4.5. People rating the dialer are happy. People with a billing or account problem are not.
Numbers still flagged as spam
Several users say their calls show up as "Spam Likely" even with rotation turned on. Kixie advertises a pool of 50,000+ numbers and free replacement of flagged ones, but that's the paid ConnectionBoost add-on. To be fair, no vendor can fully prevent this: hammering a single number with dials gets it flagged anywhere. Before blaming the tool, look at dials per number per day.
An exit that bites if you get it wrong
On annual billing, you can only reduce or remove licenses in the last 30 days of the term, and nothing is refunded or credited mid-cycle. Once cancellation is processed, your numbers are released. One reviewer in late 2025 lost a business line that "could not be recovered". Another says Kixie refused to let them out of a six-month contract. None of this is technical. It's all about the order you do things in.
Capped at 4 lines
The Multi-Line PowerDialer dials up to 4 lines at a time. That's plenty for most SMB teams. But an SDR floor that wants 5, 8 or 10 parallel lines has to look at quote-only tools like Orum or Nooks, or at JustCall's SalesPro plan (predictive dialing up to 10 lines). Kixie is also voice and SMS only.
You're leaving because… go to…
The right Kixie alternative depends on what's pushing you out. Usually one card is yours. Each one jumps to the full write-up below.
Calling, SMS and a power dialer from Pro at $49 per user.
Your reps grind volume into the USPhoneBurnerUnlimited power dialing on every plan, one-click voicemail drop.
You want phone system and dialer on one billDialpadSell plans from $39, local presence on Advanced.
You're tired of paying for a CRM and a dialerCloseCRM with built-in calling, Power Dialer from Growth.
Your team sells from EuropeAircallTeam phone system billed in euros, Power Dialer on Professional.
You run a call center and want the dialer à la carteCloudTalkPower Dialer on Expert or as a per-user add-on.
Kixie alternatives, tool by tool
For each tool: why switch to it, who it's for, its catch, how to move over from Kixie, and what it really costs for a team. Prices are what each vendor shows in 2026. For Aircall, CloudTalk and Close, they match our full reviews.
JustCall: the closest thing to Kixie, with public pricing
Closest matchWhy switch to JustCall. If Kixie works for you on substance (calling, SMS, dialer, CRM sync) but not on transparency, JustCall does the same job with a published price list. Pro, at $49 per user per month billed annually, includes the power dialer. SalesPro, quote-only, goes up to predictive dialing on 10 lines, well past Kixie's 4. JustCall says it covers 70+ countries, and you get two numbers included.
Who it's for. Sales teams calling the US and beyond who want SMS and a dialer in the same tool.
Who it's not for. A solo rep: there's a 2-user minimum.
The catch. Team at $29 has no dialer. Pro is $49, Pro Plus $89. Two users on Pro means at least $98 a month before overage minutes. Business and SalesPro go through sales, and Business needs 10 users.
How to move over. Export your call lists and SMS templates from Kixie and import them into JustCall. The slow part is dispositions (call outcomes like "No answer" or "Call back"). Recreate the exact same labels, or your CRM reports will mix two naming schemes for months.
- Price
- Pro $49/user/mo, billed annually
- Minimum
- 2 users
- Dialer
- power on Pro, predictive on SalesPro
- Catch
- Business needs 10 users
PhoneBurner: a pure power dialer for North American volume
High volumeWhy switch to PhoneBurner. If your reps live on the phone calling US and Canadian prospects, PhoneBurner does one thing without fuss: unlimited power dialing on every plan, with one-click voicemail drop. The prices are public and admin seats are free.
Who it's for. Teams making hundreds of dials a day into North America: real estate, insurance, recruiting.
Who it's not for. A team that uses Kixie as its whole phone system, with IVR, queues and team SMS. PhoneBurner's pricing page sells a dialer, not a business phone system, and doesn't say which countries it covers.
The catch. Standard is $140 per user per month billed annually ($165 monthly), Professional $165 ($195), Premium $183 ($215). That's a lot for a single-purpose tool. But it's on the page, so you can do the math before the demo.
How to move over. Export your Kixie lists as CSV and import them. US and Canadian numbers port with a signed Letter of Authorization (LOA). Keep Kixie live until the port completes.
- Price
- Standard $140/user/mo, billed annually
- Dialer
- unlimited power dialing
- Best for
- North American volume
- Catch
- dialer only, no full phone system
Dialpad: phone system and sales dialer on one clear price list
AI phone systemWhy switch to Dialpad. Dialpad builds its phone system around AI, and its Sell line is made for sales teams, with published tiers: $39 per user for Essentials, $59 for Advanced (which adds local presence), $79 for Premium. Kixie sells local presence and Conversation Intelligence as unpriced add-ons. Here you know what each tier costs before the first call with sales.
Who it's for. Teams that want the company phone system and outbound sales in one vendor, with a price they can budget.
Who it's not for. A team that wants 4 lines dialing at once: Sell is a power dialer, not a parallel dialer.
The catch. Contact Center plans ($89 to $149) are a separate, pricier line. Make sure your reps land on Sell, not Contact Center, unless you really run a queue.
How to move over. Port your numbers to Dialpad while Kixie is still active. Budget tip: put people who don't prospect on Connect (Standard $15, Pro $25), and keep Sell for reps who actually run dialer sessions.
- Price
- Sell Essentials $39/user/mo
- Local presence
- Advanced, $59
- Best for
- phone system plus sales
- Catch
- no parallel dialing
Close: the CRM that brings its own dialer
CRM plus dialerWhy switch to Close. Plenty of teams pay for Kixie on top of their CRM. Close cuts a line off the bill: it's a sales CRM with calling built in. Calls, emails and texts land on the lead record without a sync to babysit.
Who it's for. Small B2B sales teams without a settled CRM, or teams ready to leave HubSpot and Kixie in one move.
Who it's not for. A team staying on HubSpot. Our Close review scores it 3.8 out of 5.
The catch. Essentials is $35 per rep per month billed annually ($49 monthly), but the Power Dialer only arrives on Growth at $99. Usage fees for minutes sit on top.
How to move over. If your Kixie call history already synced into HubSpot or Pipedrive, import it into Close from that CRM. It's more complete than anything you'll get out of Kixie directly.
- Price
- Growth $99/rep/mo for the dialer
- Entry
- Essentials $35, billed annually
- Labs score
- 3.8/5
- Catch
- usage fees on top
Aircall: the team phone system for reps based in Europe
EuropeWhy switch to Aircall. Aircall is a cloud phone system of French origin, built for teams. Its Power Dialer runs one line at a time, a step down from Kixie's 4. In exchange, you get a vendor rooted in Europe and a full phone system in the same subscription.
Who it's for. Teams of 3+ reps, often in Europe, who want inbound and outbound in one place.
Who it's not for. A tight budget or a two-person team. Our Aircall review scores it 3.2 out of 5, mostly on real cost.
The catch. $30 per license per month billed annually, with a 3-license minimum, so $90 a month to start, on an annual contract. Analytics+ adds $15 per license, AI Assist Pro $49. The Power Dialer needs Professional, at $50 per license, so $150 a month for three.
How to move over. Open the Aircall account, request the port, and forward calls to a temporary Aircall number while you wait. Keep Kixie live until the port is confirmed.
- Price
- $30/license/mo, billed annually
- Minimum
- 3 licenses, $90/mo
- Labs score
- 3.2/5
- Catch
- dialer on Professional only
CloudTalk: an outbound call center with the dialer à la carte
Call centerWhy switch to CloudTalk. CloudTalk bills in euros and gives you the power dialer two ways: on the Expert plan, or as an add-on to a cheaper plan. If you only need the dialer and not the whole top tier, that flexibility matters.
Who it's for. Outbound teams and call centers, especially in Europe, that want to choose their dialer without changing plans.
Who it's not for. A team that wants everything included without doing math: the heavy outbound features sit on Expert or behind add-ons. Our CloudTalk review scores it 3.3 out of 5.
The catch. Lite is €19, Starter €25, Essential €29 per user per month billed annually. The Power Dialer comes with Expert at €49 (3 seats minimum) or as a €15 per-user add-on. Three reps on Essential plus the add-on come to €132 a month.
How to move over. Port through CloudTalk with Kixie still live, reimport your call lists, and rebuild scripts and dispositions before the first session. Start low: the dialer add-on bolts on without a plan change.
- Price
- Essential €29/user/mo, billed annually
- Dialer
- Expert €49 or €15 add-on
- Labs score
- 3.3/5
- Catch
- outbound features cost extra
The 6 alternatives side by side
A per-seat price means nothing without the seat minimum. For a team of three reps who need a power dialer, budget at least $147 a month on JustCall Pro, $297 on Close Growth, $420 on PhoneBurner Standard, €132 on CloudTalk (Essential plus add-on), and $150 on Aircall Professional, the plan that carries the dialer. Kixie gives you its number in a demo. The table has one row per tool: the dialer on the left, entry price and commitment on the right.
| Dialer | Entry price and commitment | |
|---|---|---|
| KixieWhere you're starting | Single-line or multi-line (up to 4) power dialer, not on Professional | Quote only; 7-day free trial, no card |
| JustCallClosest match | Power dialer from Pro, predictive up to 10 lines on SalesPro | Pro $49 per user billed annually, 2-user minimum |
| PhoneBurnerHigh volume | Unlimited power dialing on every plan | Standard $140 per user billed annually ($165 monthly) |
| DialpadAI phone system | Power dialer on Sell, local presence from Advanced | Sell Essentials $39 per user |
| CloseCRM plus dialer | Power Dialer from Growth | Essentials $35 billed annually; Growth $99 per rep |
| AircallEurope | Single-line Power Dialer on Professional | $30 per license billed annually, 3-license minimum, annual contract |
| CloudTalkCall center | Power Dialer on Expert or €15 add-on | Lite €19, Essential €29 per user billed annually |
Entry prices before tax and usage, subject to change. Always price it on your real team size.
Leaving Kixie in six steps
The order matters more than the tool you pick. Each step protects something: your budget, your numbers, your call history, and Monday's pipeline.
Find your term end date, and don't cancel yet
FirstLook up when your annual term ends. Kixie only lets you reduce or remove licenses in the last 30 days of the term, with no refunds or credits mid-cycle. Put that window in your calendar with a reminder two weeks ahead.
Don't cancel now. Cancelling releases your numbers. Everything below happens with the account still active.
- Window
- last 30 days of the term
- If you skip it
- another year to pay
List every number and get the release policy in writing
CriticalList each Kixie number: US and Canadian lines, international numbers, local presence numbers. Note what each one does (a rep's line, a campaign number, the number on your website).
Then ask Kixie support, in writing, how long a number stays reserved after cancellation. User reports say: not at all. Keep the answer in case of a dispute.
- Output
- a sheet: number, use, country
- If you skip it
- a lost number
Open the new account and start the port from the new carrier
Kixie still liveA port-out is requested by the new provider, which then claims the number from Kixie. For US and Canadian numbers, that means a signed Letter of Authorization (LOA).
While you wait, forward calls to temporary numbers on the new platform. Prospects keep dialing the same number, and your reps already pick up in the new tool.
- Paperwork
- signed LOA
- Tip
- temporary forwarding during the port
Export whatever isn't already in your CRM
If your HubSpot, Pipedrive or Salesforce sync was healthy, most of it is already there: calls, durations, recording links, notes. Spot-check ten records. Then export what only lives in Kixie: power dialer lists, SMS templates, dispositions, prerecorded voicemail drops, any recordings you must retain.
Store it all outside Kixie. Once the account closes, it's gone.
- Check
- ten random CRM records
- If you skip it
- lost recordings
Rebuild lists, scripts and CRM mapping in the new tool
LongestRecreate call lists and campaigns, then scripts. CRM mapping is what breaks most often: call outcome, recording link, duration, owner, follow-up task. Keep the same disposition labels you used in Kixie.
If HubSpot workflows triggered Kixie actions (a text after a missed call, say), they'll quietly stop. List them and rebuild them one by one.
- Key fields
- outcome, duration, owner, recording
- If you skip it
- broken reports
Test inbound, outbound and CRM logging, then cancel
Last dayOnce the port is confirmed, place an inbound call to every number, an outbound call from every seat, and a five-number dialer session. Check that each call lands on the right CRM record with the right outcome.
Only then send your cancellation, inside the 30-day window if you're on annual. Ask for written confirmation.
- Test
- inbound, outbound, dialer session
- Cancel
- in writing, after the port
Is your tool missing from this page? Email us: hello@hackceleration.com
What makes a Kixie exit go wrong
The same mistakes show up again and again in reviews from people who left Kixie. None of them is technical. They're about sequence and dates, and each one costs more than the time it would have taken to avoid it.
Cancelling before the port
The most expensive mistake. Numbers are released as soon as cancellation is processed, and a number returned to the carrier rarely comes back. If that number is on your business cards, your quotes and your Google listing, it's a straight loss.
Missing the 30-day window
On annual billing, you can only cut licenses in the last 30 days of the term. Miss it and you're paying the same seat count for another year. Set the reminder the day you decide to leave, not the day you finish shopping.
Comparing per-seat prices without the minimum
Aircall shows $30 but needs 3 licenses, JustCall shows $49 but needs 2 users. Multiply by your real team and by the minimum. Our Aircall pricing and CloudTalk pricing pages break the tiers down, and Aircall vs CloudTalk settles that one.
Forgetting workflows that triggered Kixie
Kixie's HubSpot integration lets a workflow fire a text or a call. Those workflows don't break loudly: they just stop doing anything. List them before you switch and rebuild them in the new tool.
Assuming the new tool fixes spam labels
Fresh numbers that fire off hundreds of dials on day one get flagged fast, with any vendor. Ramp up over one to two weeks and spread volume across several numbers. Ask your new provider, before you sign, what it does when one of your numbers gets flagged.
Shopping on features you won't use
Parallel dialing on 10 lines sounds great until your list runs dry by lunch. Count how many fresh numbers your team really works per day before paying for lines. Our best power dialers ranking and our guide to phone systems for sales teams help size it.
- Term end date noted, reminder set 30 days out
- Every number listed with its use and country
- Number release policy requested from Kixie in writing
- New account open, port started, forwarding live
- Lists, SMS templates, dispositions and recordings exported
- Call history spot-checked in the CRM on ten records
- CRM mapping rebuilt with the same labels
- HubSpot workflows tied to Kixie listed and rebuilt
- Inbound, outbound and dialer session tests passed
- Cancellation sent in writing after the port is confirmed
Kixie alternatives: frequently asked questions
How much does Kixie cost?
Kixie doesn't publish prices. All three plans (Professional, Single-Line PowerDialer, Multi-Line PowerDialer) are quoted after a demo. Professional has no power dialer, and answering machine detection, ConnectionBoost and Conversation Intelligence are add-ons on top. Ask for a written quote that itemizes every add-on, then hold it up against a public price list like JustCall's.
Is there a free alternative to Kixie?
Not a free power dialer worth running a sales team on. The closest thing to free is a trial: Kixie offers 7 days without a card, so ask any alternative for the same before you sign. If budget is the issue, the cheapest path to a real power dialer here is JustCall Pro at $49 per user, or CloudTalk's €15 dialer add-on on a lower plan.
Kixie vs Aircall: which is cheaper?
You can only price one of them without a demo. Aircall starts at $30 per license billed annually with a 3-license minimum, but its Power Dialer needs Professional at $50 a license: $150 a month for three reps. Kixie quotes every deal. Aircall's dialer runs one line, Kixie's multi-line plan runs up to 4. Our Aircall review covers the full cost.
What's the best Kixie alternative for HubSpot users?
That's where leaving costs the most. Kixie's two-way HubSpot sync, with workflows that can trigger Kixie actions, is its real strength. Before you pick, ask each vendor to demo its HubSpot integration on your exact case (missed call, auto text, follow-up task). If you'd rather have the dialer inside the CRM, Close sidesteps the question. Our HubSpot review covers what the CRM does on its own.
Which Kixie alternative has a parallel dialer?
JustCall SalesPro, quote-only, runs predictive dialing on up to 10 lines. Orum and Nooks are US parallel dialers, also quote-only. Before paying for 10 lines, make sure your list can feed them: the more lines, the faster a short list runs dry.
What's the best Kixie alternative for Salesforce users?
Look at JustCall, Dialpad or Aircall first, and run a Salesforce demo on your own records before you sign. Aircall puts its Salesforce integration on the Professional plan, the same plan that carries its Power Dialer. Check the same things you relied on in Kixie: call logging on the right record, recording links, call outcomes and follow-up tasks. If Salesforce is negotiable and your team is small, Close replaces both CRM and dialer.
Why does Kixie score high on G2 but low on Trustpilot?
Different people are rating it. Software review sites draw users rating the dialer and CRM sync, mostly well. Trustpilot draws customers with a billing, support or cancellation problem. Both scores are real. Read the recent negative reviews: they tell you what happens if something goes wrong.
How do I keep my numbers when leaving Kixie?
Request the port from your new provider while the Kixie account is still active, then cancel only after the port is confirmed. For US and Canadian numbers, have a signed LOA ready. Use temporary forwarding so no call gets lost while the port completes.
Can I cancel Kixie mid-contract?
On an annual plan, not without paying: licenses can only be reduced or removed in the last 30 days of the term, and there are no refunds or credits mid-cycle. Read your contract before you start: the term end date drives the whole exit calendar. If you're weighing RingCentral as the next stop, read our guide to switching from RingCentral first: it has its own annual-contract trap.
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