Resources · Claude connector

Claude Quo connectorWhat Claude can do in your Quo account.

The Claude Quo connector exposes 9 tools. 5 read your calls, texts and contacts, 3 change something in Quo, 2 of them after your approval, and 1 is documented nowhere. Below: what Claude reads, what it sends, and what it costs.

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Overview

What changes once Claude can reach your Quo account

Quo is a business phone system, and the connector hands Claude your calls, texts and contacts. Instead of replaying voicemails or scrolling through threads, you ask a question and Claude pulls the history itself, then summarizes it. It can also send a text or save a contact, and Quo says it asks you first for both.

Know what customers said without replaying every call. With fetch-call-transcripts and fetch-messages, Claude reads calls, voicemails and texts from the inbox you name and sums up recurring questions or complaints.

Reply from the right number. list-inboxes shows which lines exist, and send-message texts one person or several teammates from your Quo number once you approve.

Keep the contact list tidy. get-contact and list-contacts look people up; create-contact and update-contact save or correct their details.

What Claude will not do: it does not place calls, it cannot read transcripts on numbers where Quo has them switched off, and every text it sends uses prepaid credits. Nothing happens on its own either: no tool reacts when a call is missed. And Claude does not delete contacts or conversations. That kind of automatic follow-up belongs to an automation tool, a different job, covered on our Quo Make integration page.

Vocabulary

Five words before you connect

The vocabulary Claude uses around this connector, in one minute.

Connector
A link you set up once between Claude and an account you already have, so Claude can work in it while it answers you.
Tool
One named thing the connector lets Claude do. Claude chooses the tools it needs by itself, and the directory lists them by name.
Authorization
The Quo sign-in screen where you hand Claude the access it will use. Given once per person, and it can be taken back.
Approval
The confirmation Claude waits for before it does something that changes your account, shown in the chat at the right moment.
MCP
The shared standard connectors are built on: it is what lets an assistant like Claude talk to an outside service such as Quo.
Connect

Connect Quo to Claude in three steps

  1. 01

    Find Quo in Claude

    Open Claude's settings, go to Customize then Connectors, and look for Quo in the list. On a Team or Enterprise workspace, an Owner or Primary Owner enables the connector first; each member then signs in on their own.

  2. 02

    Start the connection

    Click Connect on the Quo row, then sign in to Quo in the window the service opens itself, not inside Claude. If the link breaks later, use Disconnect and connect again.

  3. 03

    Read the authorization screen

    Check what the screen lists before you accept. It belongs to Quo, not to Claude, and it sets what the access covers. You can also withdraw that access later from your Quo account.

Tools

The 9 tools, split by what they do

Quo gives Claude 9 tools: 5 that read your account, 3 that change something in it, and 1 no official source describes.

Three groups: what Claude reads, what it changes, and what no official source describes. Tool names stay as Claude shows them.

  • 5 read
  • 3 write
  • 1 not documented

What Claude can read in Quo

5 tools

Five tools that read calls, texts, inboxes and contacts. Quo says reading uses no credits.

fetch-call-transcripts

Retrieves call history and voicemail transcripts from your Quo numbers, using filters to keep what matters. Claude can then summarize what callers raised.

When it helps
Monday morning, you want the gist of last week's missed calls on the support line before calling people back.
Watch out
transcripts only exist on numbers where Quo's call transcripts are switched on.

Sourcesupport.quo.com · September 30, 2026 ↗

fetch-messages

Pulls text message history from any of your Quo inboxes, filtered by contact, date or topic, so Claude can read back a thread or sum it up.

When it helps
a client says they sent the address last week, and you want the exact message without scrolling.
Watch out
each request brings back up to 100 messages; on a busy inbox, filters narrow what comes back.

Sourcesupport.quo.com · September 30, 2026 ↗

list-inboxes

Lists the inboxes in your Quo workspace, which tells Claude which phone numbers are available.

When it helps
you have several lines (sales, support, a regional number) and want Claude to pick the right one before pulling history.
Watch out
Quo says the integration only reaches what your own Quo account can already see, so a line you cannot open stays out of the list.

Sourcesupport.quo.com · September 30, 2026 ↗

list-contacts

Goes through your Quo contact list so Claude can find people and see who is already saved.

When it helps
before adding a new client, you ask Claude whether someone from that company is already in your contacts.
Watch out
browsing contacts is a read, and Quo states that reads cost no credits.

Sourcesupport.quo.com · September 30, 2026 ↗

get-contact

Opens one contact's details in Quo so Claude can use them in its answer.

When it helps
you are about to call a supplier back and want their saved details in front of you.
Watch out
when a phone number is part of the request, Quo asks for it in full with the country code.

Sourcesupport.quo.com · September 30, 2026 ↗

What Claude can change in Quo

3 tools

Three tools that change Quo. Two of them wait for your approval, per Quo.

send-message

Asks you first

Sends a text from your Quo number to one person, or the same text to several teammates, without opening the Quo app.

What Claude asks for
Quo says Claude asks for your approval before sending any text.
When it helps
you are running late and want the site crew told from the number they recognize.
Watch out
each text needs prepaid credits and counts as an API message.

Sourcesupport.quo.com · September 30, 2026 ↗

create-contact

Asks you first

Adds a new contact to Quo with the details you give Claude.

What Claude asks for
Quo states that Claude asks for your approval before creating a contact.
When it helps
after a first call with a new technician, you save them in Quo without leaving the conversation.

Sourcesupport.quo.com · September 30, 2026 ↗

update-contact

Approval: see the rule

Changes the details of an existing Quo contact, for example a new email or a different company.

What Claude asks for
Quo's approval sentence names texts and new contacts only; for updates, the general rule below applies.
When it helps
a client emails from a new address and you want Quo to reflect it before the next call.

Sourcesupport.quo.com · September 30, 2026 ↗

Not documented

1 tool

The directory lists this name and nothing more. No official text says what it does.

list-users

This name appears in the directory's tool list and nowhere else. Neither Quo's documentation nor any Claude page describes it, so this page says nothing more about it. Treat any answer that leans on it with care until a source documents it.

Watch out
whatever it turns out to be, the general approval rule below still covers it.
Approvals

What Claude checks with you first

By default, Claude stops and asks before each action it takes on an account for someone. Quo confirms it for texts and new contacts.

On Team and Enterprise workspaces, owners decide whether a member may let some actions through without being asked each time. They can also limit what a connector may do for the whole organization, for example leaving reads open and closing writes. Nobody overrides that from a personal account. Claude also works with the rights of the person who connected, nothing more: Quo says the integration only reaches what your Quo account can already see.

Plans

Which plans include it

None of the 819 sheets in the official directory shows plan availability. The answer per connector is published nowhere.

The published rule is general: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile. On Team and Enterprise, an Owner or Primary Owner opens a connector for the organization before members can each connect. For the live state of this one, check the Quo sheet in the official directory. Quo's own help page says something on the subject; the limits section below sets both texts side by side.

Limits

Where this connector stops

A connector is not an automation. Claude calls these tools while it answers you, so nothing starts when a call is missed or a text arrives.

Everything here comes from Quo's help center and the directory sheet: no Claude help page covers this connector. The badge in the directory is not a security audit, and Anthropic says on each sheet that it neither picks a publisher's tools nor guarantees their behavior. Connect Quo because you already trust it with your customer conversations, and remember that every text Claude sends is billed like one you type. Other apps are in our Integrations hub.

Two official sources disagree

Which Claude users can use the Quo connector?

What this page followsThe two texts point the same way, but Quo leaves out the Owner step that Anthropic requires on Team and Enterprise. Neither is outdated; Anthropic's rule is the one that covers organizations. Check the directory sheet on your own account for the live state.

Need help

Need help connecting Quo to Claude?

A person reads every message.

FAQ

Questions about the Claude Quo connector

01What can Claude do with the Quo connector?
Claude can read your Quo calls, voicemail transcripts, texts and contacts, and act on some of them from a conversation. Five documented tools read call transcripts, message history, inboxes, the contact list and single contacts. Three change Quo: sending a text, creating a contact and updating one. A ninth tool is listed by name only. Typical uses are summarizing a week of support calls, finding a message, or texting a client from your business number.
02Can Claude send texts or change contacts in Quo?
Yes. It can send a text from your Quo number to one person or several teammates, add a new contact and update an existing one. Texts are not free: each one uses prepaid credits and counts as an API message on Quo's side, while reading messages, transcripts and contacts costs nothing. Claude cannot place a phone call, and nothing in the documented tools deletes a contact or a conversation, even on request.
03Does Claude ask before it sends a text?
Yes. Quo's help center states that Claude asks for your approval before sending any text or creating a contact. For contact updates, Quo says nothing specific, so Claude's default rule applies: it asks before an action it takes on an account for someone. On Team and Enterprise workspaces, owners decide whether members may let certain actions through without a prompt, and they can also block writing for the whole organization.
04Which plans is it available on?
No official source publishes plan availability connector by connector, and none of the 819 directory sheets shows it. The general rule is that remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile, with an Owner or Primary Owner enabling them first on Team and Enterprise. Quo's help page says something close, quoted in the limits section. The directory sheet shows the live state for your account.
05Does Claude see every conversation in our Quo workspace?
No. Quo says the integration only accesses what your own Quo account can already see, so an inbox you cannot open stays closed to Claude too. Claude works with the rights of the person who connected, nothing more. To cut access, you disconnect the connector under Customize then Connectors in Claude. On shared workspaces, an owner can also restrict or remove the connector for everyone at once, without touching anyone's Quo account.
06Why does Claude find no call transcripts?
Most often because transcripts are not switched on for that number. Quo only produces call transcripts on numbers where the feature is enabled, and it reserves it for its Business and Scale subscriptions. If the feature is on and results still look thin, add a date range or name the inbox: each request returns up to 100 items, and filters help Claude reach the right calls. Reading transcripts costs no credits, so a narrower second try is free.
07Claude or an automation tool for Quo?
They do different jobs, so it depends on the use. Claude is for questions you ask as they come up: what did customers complain about this week, find the text with the new address, send a quick update after you approve it. It never starts by itself. If you want a text sent every time a call is missed, with nobody asking, that is a scheduled flow, which an automation platform is built to run.