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cituro Make integrationAutomate cituro with Make.

New bookings and customer records in cituro can move to your other tools on their own. The cituro Make integration gives you 12 modules: 4 triggers, 5 actions and 3 searches. This guide shows how to link your account and build your first scenario.

Try the cituro integration on Make See the 12 modules

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What you can automate

What can the cituro Make integration do for you?

The cituro Make integration links your cituro account to Make, a no-code tool where you build a scenario (a chain of steps that runs by itself). cituro can tell Make the moment a booking or a customer appears, and Make can then create, update, find or delete customers in cituro for you.

Customers that stay in sync. When someone signs up in another app, Create a Customer adds them to cituro. If the person already exists, Find Customer By Email spots them first, and Update a Customer corrects their details instead of making a duplicate.

Bookings that reach the rest of your tools. Watch New Booking fires as soon as a booking lands in cituro. You pass it on to the next module in your scenario, for example a spreadsheet, a chat app or your CRM.

Cancellations that do not slip through. Watch Canceled Booking lets a scenario react when a slot frees up, so the right person hears about it.

Know the limits before you start. Make's own documentation for cituro is marked as limited, and Search Customer returns 10 entries at most, newest first. For anything the listed modules skip, Make an API Call reaches the cituro API with the same connection. If you are weighing tools, read n8n vs Make. To learn the editor properly, Make training walks through it.

Connect

How do you connect cituro to Make?

01
Add a cituro module
Open a scenario, click the + and type cituro in the search. Pick any cituro module, then click Create a connection. A connection is your cituro account linked to Make once, reused by every cituro module.
02
Name the connection
This step is optional but handy. Give the connection a name that tells you which cituro account it uses, such as the name of your studio or salon, so you pick the right one later.
03
Authorize and save
Make either opens a cituro page where you allow access, or asks for the key cituro gives you. Complete that step, then click Save. The connection now appears in the module.

First scenario

Build your first cituro scenario

GoalWhen a new booking arrives in cituro, Make looks up the customer by email and passes the result to the next module.

01
Create the scenario
Go to the Scenarios page, create a new scenario and click the + to add your first module.
02
Add Watch New Booking
Search for cituro, pick Watch New Booking and click Create a connection to link your account. This instant trigger waits for cituro to call Make.
03
Look up the customer
Click the + on the right of the trigger and add Find Customer By Email. Run the trigger once first to see what a booking carries; if it includes the client's email, map it into the module.
04
Send it onward
Click + again and add the module of the app that should receive the booking. Map the customer data found in the previous step into its fields.
05
Test with Run once
Click Run once, then create a test booking in cituro. Open each module to read the bundles it received (a bundle is one item passed along, here one booking).
06
Switch it on
When the test looks right, switch the scenario on. From then on, each new cituro booking runs it without you touching anything.

Triggers

What can start a cituro scenario?

4 modules start a scenario when something happens in cituro. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by cituro as soon as it happens.

cituro1Watch New Booking

Watch New Booking

Instant trigger

In Make“Watches for new booking from cituro.”

Watch New Booking starts your scenario the moment a client books with you in cituro, so the rest of your tools learn about the appointment without anyone copying it over.

How it fires

instant: cituro calls Make through a webhook as soon as the booking is made (the lightning badge on the module).

When to use it

you want each new appointment to land in a shared calendar, a team chat or a spreadsheet the minute it exists.

Watch out

each booking uses operations (the executions Make counts on your plan) in every module that follows, so keep the chain lean.

cituro2Watch New Customer

Watch New Customer

Instant trigger

In Make“Watches for new customer from cituro.”

With Watch New Customer, every person added to your cituro customer list can kick off a welcome flow or land in your mailing tool straight away.

How it fires

instant: cituro notifies Make by webhook as soon as the customer is created, with no waiting for a schedule.

When to use it

a new person joins your cituro customer list and you want them added to your newsletter or CRM.

Watch out

if another scenario of yours creates customers in cituro with Create a Customer, this trigger may fire for those too. Add a filter so two scenarios do not keep feeding each other.

cituro3Watch Updated Customer

Watch Updated Customer

Instant trigger

In Make“Watches for updated customer from cituro.”

Watch Updated Customer keeps your other tools honest: when someone's details change in cituro, the new version can travel to wherever that customer also lives.

How it fires

instant: cituro calls Make through a webhook right after the record changes.

When to use it

your CRM or invoicing tool holds the same clients and you are tired of fixing details twice.

Watch out

avoid pairing it with Update a Customer on the same record in one scenario, since the update you send back may count as a new change and start the scenario again.

cituro4Watch Canceled Booking

Watch Canceled Booking

triggerIn the docs only

Watch Canceled Booking lets you act on a freed slot: tell the staff member, offer the time to a waiting list or update your planning sheet.

How it fires

scheduled: Make checks cituro on the scenario's schedule (every 15 minutes by default, and never more often than that on the Free plan).

When to use it

you run appointments where a late cancellation leaves a gap you would rather fill.

Watch out

Make's documentation lists this module without a description, so its type comes from its name. Check the badge on the module when you add it before you rely on it.

Modules

What can Make do in cituro?

cituro gives you 8 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

cituro1

Create a Customer

Action

In Make“Creates a new customer in cituro.”

Create a Customer adds a new person to your cituro customer list from data that came from another app, so nobody has to type the same name twice.

When to use it

a contact form or an online shop captures a new client and you want them ready in cituro before their first booking.

Watch out

run Find Customer By Email first, otherwise the same person can end up in cituro twice.

cituro2

Delete a Customer

Action

In Make“Deletes a Customer.”

Delete a Customer removes a customer record from cituro, which helps when a deletion request or a cleanup has to happen in several tools at once.

When to use it

a person asks to be erased and you already remove them from your mailing tool in the same scenario.

Watch out

treat a deletion as final, so test on a dummy customer with Run once first.

cituro3

Get Customer By ID

Action

In Make“Gets the corresponding customer for the specified id.”

Get Customer By ID pulls the full record of one customer when you already hold their cituro ID, typically from a trigger earlier in the scenario.

When to use it

an earlier module hands you a customer ID and the next module needs their name or email.

Watch out

it needs the exact ID, so if all you have is an email address, reach for Find Customer By Email instead.

cituro4

Make an API Call

Action

In Make“Performs an arbitrary authorized API call.”

Make an API Call is your way around the gaps: it sends any request the cituro API accepts, reusing the connection you already created.

When to use it

you need something about bookings that none of the other 11 modules covers.

Watch out

you need to know which request to send, and the cituro documentation in Make is marked as limited. Test each call with Run once.

cituro5

Update a Customer

Action

In Make“Updates a Customer.”

Update a Customer rewrites the details of an existing cituro customer, so a change made in another tool reaches your booking system too.

When to use it

a client edits their contact details in your CRM or shop and cituro should match.

Watch out

you first need the customer, so place Find Customer By Email or Get Customer By ID before it in the chain.

cituro6

Find Customer By Email

In Make“Reports the customers list filtered by a specified mail address.”

Find Customer By Email tells you whether someone is already in cituro, using the address you have from a form, an order or a message.

When to use it

before Create a Customer, to decide between creating a new record and updating the one that exists.

Watch out

as a search, it can return no customer, one or several, and each result continues down the scenario separately.

cituro7

Find Customer By Last name

In Make“Reports the customers list filtered by a specified last name.”

Find Customer By Last name looks people up when the email is missing, for instance from a phone booking noted by hand.

When to use it

your source only gives you a surname and you still want to attach the right cituro record.

Watch out

a common surname can match several customers, so add a filter after the module before any update or deletion.

cituro8

Search Customer

In Make“Searches for customers. Without search criteria, the unfiltered customer list is the result. Limited to 10 entries (sorted in descending order by creation date).”

Search Customer returns a list of cituro customers, filtered or not, which is handy for a quick export or a check on your latest clients.

When to use it

you want the newest customers sent to a sheet or a report without picking them one by one.

Watch out

it returns 10 entries at most, newest first. Without criteria, you only get the 10 most recent customers, never the whole list.

Need help

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FAQ

Common questions about cituro and Make

01Is the cituro Make integration free?

Yes, on Make's side. cituro is a standard app, so it works on the Free plan. That plan allows 2 active scenarios, a minimum of 15 minutes between two scheduled runs, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams and Enterprise) drop the minimum interval to 1 minute, remove the cap on active scenarios and count usage in credits each month. This page does not cover what cituro itself charges.

02What do you need to connect cituro to Make?

A cituro account and a Make account. Make's documentation for cituro lists no prerequisite and no specific connection steps, so the generic flow applies: add a cituro module, click Create a connection, optionally name it, then either authorize Make on the cituro page or paste the key cituro provides, and click Save. The same connection then serves all 12 cituro modules, including Make an API Call. If something fails, look at your cituro account settings first.

03Do cituro triggers in Make react in real time?

Three of them do. Watch New Booking, Watch New Customer and Watch Updated Customer are instant triggers: cituro calls Make through a webhook as soon as the event happens. Watch Canceled Booking is a scheduled trigger, according to its name in Make's documentation: Make checks cituro on the scenario's schedule, which is every 15 minutes by default and no more often than that on the Free plan. Paid plans can go down to 1 minute.

04What if a cituro module is missing in Make?

Use Make an API Call. It sends any request the cituro API supports while reusing your existing connection, so you are not limited to the 11 other modules. Keep in mind that Make marks its cituro documentation as limited, so you will need to know the request you want to send. For large customer lists, remember that Search Customer stops at 10 entries, newest first, and plan your scenario around that limit.

05Should you use Make or n8n for cituro?

It depends on the tool your team already knows. On Make, cituro offers 12 ready modules, including 3 instant triggers, and runs on the Free plan, which is enough to test a booking flow. The same app often has an n8n node too. Compare what each tool actually lists for cituro against the steps you need, then pick the one whose editor you are comfortable maintaining over time. The n8n vs Make comparison linked above lays out the criteria.

Add a cituro module

Name the connection

Authorize and save

Create the scenario

Add Watch New Booking

Look up the customer

Send it onward

Test with Run once

Switch it on

Need help automating cituro with Make?