Resources · Make integration

GPT Maker Make integrationAutomate GPT Maker with Make.

Can Make run your GPT Maker agents while you focus on the customers? The GPT Maker Make integration gives you 24 modules: 1 instant trigger, 16 actions and 7 searches. This guide is for support and ops teams, and it walks you from the API key to a first working scenario.

Try the GPT Maker integration on MakeSee the 24 modules

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What you can automate

What can the GPT Maker Make integration do for you?

It links your GPT Maker account to Make, so your AI agents can act on other tools and other tools can drive your agents. You build a scenario (the automation itself, a chain of modules), and each module is one brick: a trigger, an action or a search. Your account is plugged in once through a connection, then every GPT Maker module reuses it.

Hand a conversation to a person at the right moment. The Intenção trigger fires as soon as GPT Maker calls Make, and Atualizar Atendimento then gives the chat to a human agent. Enviar Mensagem can post a short note in that chat so the customer knows what happens next.

Keep an eye on the budget. Saldo de Crédito reads what is left in the workspace, and Consumo de Créditos por Agente shows which agent spent what over a period. Pair them with an alert in the tool your finance lead already reads.

Feed and tidy the knowledge base. Criar Treinamento ao Agente adds new training content, Atualizar Treinamento ao Agente fixes a text entry, and Remove Treinamento de um Agente deletes one that no longer applies.

What Make does not give you: a second trigger. Intenção is the only one, so anything else starts from another app or from a schedule. The GPT Maker doc in Make also warns that it was generated by AI and may contain mistakes, so check key details with GPT Maker. New to the editor? The Make training covers the basics, Make pricing explains how operations are counted, and n8n vs Make sets the two tools side by side.

Connect

How do you connect GPT Maker to Make?

  1. 01

    Copy your API token in GPT Maker

    Log in to GPT Maker and open the API Reference or Documentation section. Find the area about authentication or API access, where your API token is shown, and copy it. You need an active GPT Maker account for this.

  2. 02

    Add a GPT Maker module in Make

    In your Make account, open a scenario, add any GPT Maker module and click Create a connection. The Connection name field is optional: a clear label helps when several teammates share the same organization.

  3. 03

    Paste the credentials and save

    Paste the token you copied from GPT Maker, or follow the on-screen instructions, then save. From now on every GPT Maker module in your scenarios picks this connection from a list, so you only do this once.

First scenario

Your first scenario: pass a chat to a human

GoalWhen an intention fires in GPT Maker, Make hands the chat to a human and posts a message in it.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario and click the big + to add the first module. Search for GPT Maker and pick Intenção.

  2. 02

    Set up the webhook and connection

    Click Create a webhook, then Create a connection and paste your API token. The trigger is instant: GPT Maker will call Make through this webhook as soon as the event happens.

  3. 03

    Add Atualizar Atendimento

    Click the + on the right of the trigger, choose Atualizar Atendimento and pick the chat from the trigger's bundle. The doc does not list what that bundle holds, so check it in your first test.

  4. 04

    Post a message with Enviar Mensagem

    Add Enviar Mensagem as the third module and write the text the customer should read, such as a line saying a colleague is taking over.

  5. 05

    Test with Run once

    Click Run once, then trigger an intention in GPT Maker. Each module shows the bundles it received (one bundle is one item passing between modules), so you can check the right chat moved.

  6. 06

    Switch the scenario on

    When the test looks right, switch the scenario on. Because the first module is instant, it waits for GPT Maker's call instead of running every 15 minutes like a scheduled one.

Triggers

What starts a GPT Maker scenario?

1 module starts a scenario when something happens in GPT Maker. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by GPT Maker as soon as it happens.

GPT Maker1Intenção

Intenção

Instant trigger

In Make“Intenção”

This is the one door into Make from GPT Maker: your scenario starts when GPT Maker sends Make an intention event. The doc gives nothing beyond the name, which points to the intentions you set on an agent, the same ones Criar, Atualizar ou Remover Intenção do Agente manages.

How it fires
instant, the app calls Make through a webhook as soon as it happens.
When to use it
any flow that must react to what a customer asks the agent, like escalating to sales or support.
Watch out
the doc does not say what data GPT Maker sends, so click Run once and read the bundle before you link its values to the next modules.
Modules

What can GPT Maker do inside a scenario?

GPT Maker gives you 23 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

GPT Maker1

Ativar ou Desativar Agente

Action

In Make“Ativar ou desativar um agente existente.”

Turns an existing agent on or off from a scenario, so it stops or resumes answering without a trip to the GPT Maker dashboard.

When to use it
your status page reports an incident and you would rather pause the bot than let it give wrong answers.
Watch out
it flips the state of the agent you select, so double check which agent it is before the first Run once.
GPT Maker2

Atualizar Agente

Action

In Make“Atualiza os detalhes de um agente existente.”

Edits the details of an agent that already exists in your workspace, which keeps its profile in step with information held somewhere else.

When to use it
a product line gets renamed in your catalog and the agent that sells it should reflect the change.
Watch out
this touches the agent itself; behavior settings live in a separate module, Atualizar Configuração do Agente.
GPT Maker3

Atualizar Atendimento

Action

In Make“Atualiza o chat, para um humano ou IA assumir o atendimento.”

Decides who handles a chat: a person or the AI. It is the switch you need when a conversation should leave the bot, or come back to it after a human is done.

When to use it
right after the Intenção trigger, when a customer asks for a refund and a person must answer.
Watch out
map the chat from the previous module rather than typing it, or every run will move the same conversation.
GPT Maker4

Atualizar Configuração do Agente

Action

In Make“Atualiza as configurações de um agente existente.”

Changes the settings of an existing agent, as opposed to its descriptive details. Useful when an outside event should change how the agent behaves.

When to use it
a seasonal campaign starts in your CRM and the agent's configuration should follow it.
Watch out
read the current values first with Obter Configurações do Agente, so you know what you are overwriting.
GPT Maker5

Atualizar Treinamento ao Agente

Action

In Make“Atualiza um treinamento do tipo TEXTO ao agente.”

Rewrites one training entry of the agent, as long as that entry is of the TEXT type. Your agent then answers from the corrected content.

When to use it
a policy page changes in your help center and the matching training text must be updated.
Watch out
only text training is covered; find the entry first with Listar Treinamentos so you edit the right one.
GPT Maker6

Consumo de Créditos por Agente

Action

In Make“Retorna o consumo de créditos por agente dentro de um período.”

Returns how many GPT Maker credits one agent consumed over a period you choose. It turns a vague feeling about cost into a figure per agent.

When to use it
finance closes the books and wants usage split by agent in a spreadsheet.
Watch out
these are GPT Maker credits, not Make operations; the two are counted separately on two different plans.
GPT Maker7

Conversar com um Agente

Action

In Make“Permite conversar com o agente enviando texto, imagem ou áudio.”

Sends text, an image or audio to an agent and gets its reply back into the scenario. Any tool connected to Make can then talk to your agent.

When to use it
a form submission arrives and you want the agent to draft an answer before a person reviews it.
Watch out
each call is a real conversation that the agent processes, so test with a sample input, not a live customer.
GPT Maker8

Criar Agente

Action

In Make“Cria um novo agente no workspace.”

Creates a brand new agent inside a workspace. Handy when agents are part of a repeatable setup rather than a one-off.

When to use it
an agency signs a new client in its CRM and each client gets its own agent.
Watch out
a run that fires twice creates two agents, so add a check with Listar Agentes before this module if duplicates are possible.
GPT Maker9

Criar, Atualizar ou Remover Intenção do Agente

Action

In Make“Adiciona, atualiza ou remove uma intenção do agente.”

Manages the intentions of an agent in one place: add a new one, change it, or remove it. Intentions are what the agent recognizes in a conversation.

When to use it
your team keeps its list of customer requests in a shared table and wants the agent to match it.
Watch out
the same module can delete, so read the chosen operation twice before you activate the scenario.
GPT Maker10

Criar Canal ao Agente

Action

In Make“Cria um nova canal para o agente.”

Opens a new channel for an agent, the route through which customers reach it. It saves you from setting channels up by hand for each agent.

When to use it
just after Criar Agente, when every new agent needs its channel before going live.
Watch out
check the existing ones with Listar Canais do Agente first, so a rerun does not add a second channel.
GPT Maker11

Criar Treinamento ao Agente

Action

In Make“Adiciona um novo treinamento ao agente.”

Adds a new piece of training to an agent, so it can answer questions it could not handle before.

When to use it
a writer publishes a new FAQ entry in your knowledge base and the agent should learn it without a copy and paste.
Watch out
this always adds; to correct an existing text entry, use Atualizar Treinamento ao Agente instead.
GPT Maker12

Enviar Mensagem

Action

In Make“Envia uma nova mensagem para o chat.”

Posts a new message into a chat, so the customer sees something written by your scenario rather than by the agent.

When to use it
an order ships in your store and you want the tracking update to land in the conversation the customer already has open.
Watch out
the message goes to a real person; keep a test chat for Run once.
GPT Maker13

Fazer uma chamada API

Action

In Make“Fazer uma chamada arbitrária autorizada de API.”

Sends an authorized request of your choice to the GPT Maker API, using the connection you already set up. It covers what the other modules do not.

When to use it
you need something from GPT Maker that none of the other GPT Maker modules offers.
Watch out
you write the request yourself, so keep the GPT Maker API reference open while you build it.
GPT Maker14

Obter Configurações do Agente

Action

In Make“Obtém as configurações de um agente existente.”

Reads the current settings of an agent and passes them to the next module. Nothing changes on the agent.

When to use it
you want to archive a snapshot of the configuration in a document before someone edits it.
Watch out
Make lists it as an action even though it only reads, so it still counts as one operation per run.
GPT Maker15

Remove Treinamento de um Agente

Action

In Make“Apaga um treinamento existente de um agente.”

Deletes one training entry from an agent, so the agent stops relying on outdated content.

When to use it
an offer is withdrawn in your catalog and the text that describes it must disappear from the agent's knowledge.
Watch out
a delete cannot be undone from Make; add a filter so only the intended entry reaches this module.
GPT Maker16

Saldo de Crédito

Action

In Make“Lista a quantidade de crédito disponível no workspace de uma conta.”

Tells you how much GPT Maker credit remains in a workspace. A simple number that is easy to act on.

When to use it
as the first step of an alert that pings your ops channel when the balance gets low.
Watch out
the module only reports; deciding what counts as low is up to the filter you place after it.
GPT Maker17

Listar Agentes

Search

In Make“Lista os agentes disponíveis no respectivo workspace.”

Returns the agents available in a workspace, one bundle per agent, so the next modules can loop over them.

When to use it
before a bulk change, like switching every agent off during a migration.
Watch out
a search can return zero, one or many items, and each item runs the modules that follow, which adds operations.
GPT Maker18

Listar Canais do Agente

Search

In Make“Lista os canais de um agente.”

Lists the channels attached to one agent. It shows where the agent is reachable today.

When to use it
an audit of your customer touchpoints, written to a sheet for review.
Watch out
an agent with no channel returns nothing, and the modules after it simply do not run; plan for that case.
GPT Maker19

Listar Chats

Search

In Make“Lista os chats do agente de um workspace.”

Pulls the chats an agent holds in a workspace, each as its own bundle. It is the starting point for reporting on conversations.

When to use it
a support manager wants a review list of the agent's conversations, started from another tool such as a button in the helpdesk.
Watch out
many chats mean many bundles and many operations downstream.
GPT Maker20

Listar Intenções

Search

In Make“Listar as intenções do agente.”

Returns the intentions configured on an agent. Good for checking what the agent recognizes before changing it.

When to use it
before Criar, Atualizar ou Remover Intenção do Agente, to avoid adding an intention that is already there.
Watch out
the result reflects the agent at run time; a change made after the search will not appear in it.
GPT Maker21

Listar Mensagens de um Chat

Search

In Make“Lista as mensagens de um chat.”

Retrieves the messages of one chat so you can read the conversation outside GPT Maker.

When to use it
a human takes over a chat and needs the history copied into the helpdesk ticket.
Watch out
every message becomes a bundle; add an aggregator if the next module expects the whole thread as one text.
GPT Maker22

Listar Treinamentos

Search

In Make“Lista os treinamentos do agente.”

Shows the training entries of an agent. It is how a scenario finds the entry it must update or remove.

When to use it
ahead of Atualizar Treinamento ao Agente or Remove Treinamento de um Agente.
Watch out
without a filter, the module after it acts on every entry returned, which is rarely what you want.
GPT Maker23

Listar Workspaces

Search

In Make“Lista os workspaces da conta.”

Returns the workspaces of your GPT Maker account. Most other modules work inside a workspace, so this is where a multi-workspace setup starts.

When to use it
an agency running one workspace per client wants a credit report across all of them.
Watch out
chain it with Saldo de Crédito and each workspace adds its own operations to the run.
Need help

Need help automating GPT Maker with Make?

A person reads every message.

FAQ

GPT Maker and Make: common questions

01Is the GPT Maker Make integration free?
Yes, on the Make side. GPT Maker is a standard app, so it works from the Free plan. That plan allows 2 active scenarios, a minimum of 15 minutes between scheduled runs, 5 minutes per execution, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams, Enterprise) drop the interval to 1 minute. Make counts operations, one per module per bundle. Your GPT Maker account is separate: it needs an active subscription of its own.
02What do you need to connect GPT Maker to Make?
An active GPT Maker account and its API token. After logging in to GPT Maker, open the API Reference or Documentation section, find the authentication or API access area and copy the token. In Make, add a GPT Maker module, click Create a connection, give it a name if you like, and paste the token you copied. For the instant trigger Intenção, click Create a webhook first, then Create a connection.
03Does the GPT Maker trigger in Make work in real time?
Yes. Intenção, the only GPT Maker trigger, is instant: GPT Maker calls Make through a webhook as soon as the event happens, so the scenario does not wait for a schedule. Scheduled triggers, by contrast, are polled by Make at an interval, every 15 minutes by default on a new scenario. If you want to start from something other than an intention, begin the scenario with another app or with a schedule and then call GPT Maker modules.
04What if a GPT Maker module is missing in Make?
Start with Fazer uma chamada API, the app's own module for an authorized request of your choice to the GPT Maker API, which reuses your connection. There is no generic Make an API Call module listed for this app. Keep in mind that the GPT Maker doc in Make says it was generated by AI and may contain mistakes, so confirm important details with GPT Maker. If you still hit a wall, the Hack'celeration team can help you design the workaround.
05Should you use Make or n8n for GPT Maker?
It depends on what you need. On Make, GPT Maker has a native app with 24 modules, including 1 instant trigger, 16 actions and 7 searches, so most agent, chat, training and credit tasks need no code. Before looking at n8n, check whether it offers a GPT Maker node and what that node covers. Then compare the two on the modules you actually need, not on reputation. The comparison page linked earlier on this page lists the criteria.
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