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Manychat Make integrationAutomate Manychat with Make.

Your chatbot collects subscribers; the Manychat Make integration lets the rest of your tools act on them. Make offers 12 Manychat modules: one instant trigger, ten actions and one search. This guide walks you through the connection and a first working scenario.

Try the Manychat integration on MakeSee the 12 modules

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What you can automate

What can the Manychat Make integration do for you?

The Manychat Make integration links your Manychat account to Make, a no-code tool where you chain steps into a scenario (the automation you build). Manychat can call Make the moment new data arrives, and Make can tag subscribers, update their custom fields or send them messages and flows, without a line of code.

Keep your contact list in sync. When a lead shows up in another tool, Create Subscriber adds that person to Manychat and Set a Custom Field stores the detail your bot needs later, such as an order reference.

Follow up at the right moment. A sales team can look a buyer up with Find Subscribers by a Custom Field and push a ready-made conversation with Send a Flow, instead of writing each message by hand.

Route what the bot hears. Watch Incoming Data hands Make whatever Manychat sends, so a support lead can feed a spreadsheet, alert the team or add a tag with Manage Tags.

Two limits to know before you start: connecting Make requires a Manychat PRO account, because the API token comes from there, and the custom field modules only work with Text and Number fields. If you are still deciding whether Make suits you, read the Make review and the Make pricing guide. Manychat may also be reachable from n8n; the n8n vs Make comparison sets out how the two tools differ.

Connect

How do you connect Manychat to Make?

  1. 01

    Add a Manychat module

    Open a scenario, click the + and search for Manychat. Pick any module, then click Create a connection. A connection is your Manychat account linked to Make once, then reused by every Manychat module you add later.

  2. 02

    Name it and paste your API token

    Give the connection a name if you like, which helps once you manage several bots. Then paste the API token from your Manychat account. That token only exists on a Manychat PRO account, so check your plan first.

  3. 03

    Save and check the fields

    Click Save. Make now reads your Manychat account and can list what it finds there when you fill in the module. If the lists stay empty, check the token first and paste it again.

First scenario

Build your first scenario with Manychat

GoalWhen a new order lands in another app, Make finds the matching Manychat subscriber and sends them a follow-up flow.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario and click the +. Start with the trigger of the app where orders appear, such as your shop or a spreadsheet.

  2. 02

    Add the subscriber search

    Click the + on the right, search Manychat and pick Find Subscribers by a Custom Field. Create the connection, choose the Text custom field where you keep the order reference, and map that reference from the first module.

  3. 03

    Send the flow

    Add Send a Flow after the search. Map the subscriber that the search returned, then choose the flow your bot should play for that customer, for example a delivery update.

  4. 04

    Test with Run once

    Click Run once and create a test order. Open each module to read the bundles it received: a bundle is one item passing through, here one order, then one subscriber.

  5. 05

    Schedule and switch it on

    Set the schedule on the first module (every 15 minutes by default) and turn the scenario on. From then on, each new order gets its flow without anyone opening Manychat.

Triggers

What starts a Manychat scenario?

1 module starts a scenario when something happens in Manychat. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Manychat as soon as it happens.

Manychat1Watch Incoming Data

Watch Incoming Data

Instant trigger

In Make“Triggers when new data is coming from Manychat.”

Watch Incoming Data gives you a scenario that starts the moment Manychat sends something to Make, so a reply, a new lead or a filled question can reach your other tools straight away. It is the only Manychat trigger, and it is an instant one.

How it fires
instant, meaning Manychat calls Make through a webhook as soon as the data exists; there is no polling interval to set.
When to use it
a bot asks visitors for their email and you want each answer copied to your CRM or a sheet.
Watch out
the scenario only receives what Manychat sends, so run it once with real data before mapping anything downstream.
Modules

What can Make do in Manychat?

Manychat gives you 11 modules in 2 groups. For each one: what it does for you, when to reach for it, and what to watch out for.

Actions

10 modules

The module works with the Text and Number custom field types only.

Manychat1

Get Subscriber's Info

Action

In Make“Gets subscriber's info.”

With Get Subscriber's Info, you get the profile of one subscriber back in Make, ready to use in the next steps of your scenario.

When to use it
you already hold a subscriber's ID, returned by Find Subscribers by a Custom Field for instance, and need their details before writing to your CRM.
Watch out
it reads one person; to look someone up by a value you know, use the search module instead.
Manychat2

Manage Tags

Action

In Make“Adds a tag to a subscriber, or removes a tag from a subscriber.”

Manage Tags lets you label a subscriber, or take a label off, so your Manychat segments stay accurate without manual sorting.

When to use it
a payment clears in your billing tool and the buyer should move from the prospect tag to the customer one.
Watch out
the module either adds or removes a tag on one subscriber, so check which of the two you picked before running it on real contacts.
Manychat3

Perform an Action

Action

In Make“Performs one action or the batch of actions in the ManyChat.”

Perform an Action saves you from chaining several modules: it runs one Manychat action, or a whole batch of them, in a single step.

When to use it
one event should trigger several changes on the same subscriber at once, and you would rather keep the scenario short.
Watch out
every step of the batch happens together, so test it with Run once on a test subscriber before going live.
Manychat4

Send a Flow

Action

In Make“Sends a flow.”

Send a Flow lets you reuse a conversation you already designed in Manychat and play it to a subscriber from Make.

When to use it
a booking is confirmed elsewhere and the client should get your reminder sequence rather than a single line of text.
Watch out
the flow must already exist in Manychat; Make picks it, it does not build it.
Manychat5

Send Messages

Action

In Make“Sends batch of messages.”

Send Messages delivers a set of messages to a subscriber in one go, which keeps a multi-part answer in a single module of your scenario.

When to use it
an order summary needs a greeting, the detail and a closing line, all sent together.
Watch out
for one plain line, Send a Text is simpler to fill in and easier to read later.
Manychat6

Send a Text

Action

In Make“Sends a text message.”

Here is the quickest way to reach a subscriber from Make: Send a Text posts one text message in their Manychat conversation.

When to use it
a ticket closes in your helpdesk and the customer should hear about it in the chat they already use.
Watch out
map the subscriber carefully, since a wrong ID sends your message to someone else.
Manychat7

Send a Text with a File

Action

In Make“Sends a text message with a file.”

Send a Text with a File puts a document in the subscriber's hands right inside the chat, with a short message to explain it.

When to use it
an invoice or a quote is generated in another app and the client asked for it in the chat.
Watch out
on the Make Free plan, files are capped at 5 MB, so large PDFs may need a paid plan.
Manychat8

Send a Text with an Image

Action

In Make“Sends a text message with an image.”

When a picture says more than words, Send a Text with an Image pairs a message with a visual in the subscriber's conversation.

When to use it
a product comes back in stock and you want to show it, not just name it.
Watch out
run the scenario once on your own subscriber first, so you see how the picture and the text look before customers do.
Manychat9

Set a Custom Field

Action

In Make“Sets a subscriber's custom field.”

Set a Custom Field writes a value on a subscriber's profile, so your bot can reuse it in later conversations.

When to use it
a lead's company size or order reference arrives from a form tool and your flows should personalize with it.
Watch out
only Text and Number custom fields work with this module, so plan your Manychat fields with that in mind.
Manychat10

Find Subscribers by a Custom Field

Search

In Make“Returns subscribers by a custom field. This API method only works with Text and Number types of Custom User Fields. Results are sorted by last Custom User Field value update for a specific user. List is limited by 100 elements.”

Find Subscribers by a Custom Field answers the question "who in Manychat has this value?" and hands you the matching subscribers.

When to use it
you know an order number or a customer code and need the subscriber before messaging them.
Watch out
it only searches Text and Number fields, returns at most 100 results, most recently updated first, and may return zero, one or several bundles.

Other modules

1 module
Manychat11

Create Subscriber

Action

In Make“Create a Unified subscriber.”

Create Subscriber adds a new person to your Manychat account from Make, as a unified subscriber, so contacts gathered elsewhere can be reached by your bot.

When to use it
a lead signs up on a landing page built with another tool and you want them in Manychat right away.
Watch out
run Find Subscribers by a Custom Field first if the person may already exist, to avoid duplicates.
Need help

Need help automating Manychat with Make?

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FAQ

Manychat and Make: common questions

01Is the Manychat Make integration free?
On the Make side, yes: Manychat is a standard app, available from the Free plan. That plan allows 2 active scenarios, a minimum of 15 minutes between scheduled runs, 5 minutes per execution, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams and Enterprise) drop the interval to 1 minute, remove the cap on active scenarios and allow 40 minutes per run; usage is counted in operations, one module running on one bundle. On the Manychat side, you need a PRO account to get the API token Make relies on.
02What do you need to connect Manychat to Make?
A Manychat PRO account, because the API token Make uses to connect is only generated on that plan, and a Make account. In the editor, add any Manychat module, click Create a connection, name it if you want, paste the token and click Save. The connection is then shared by all 12 Manychat modules, so you only do this once per Manychat account. If Make cannot list anything after saving, paste the token again before looking further.
03Does the Manychat trigger in Make react in real time?
Yes. Watch Incoming Data is an instant trigger: Manychat calls Make through a webhook as soon as new data comes in, so the scenario starts right away instead of waiting for a schedule. In the editor it carries a lightning badge rather than a clock. The other 11 modules are actions and a search; they run when the scenario reaches them, whether it was started by this trigger or by another app's trigger on a schedule.
04What if a Manychat module is missing in Make?
It depends on what you need. Manychat has no Make an API Call module in Make, so you cannot reach endpoints beyond the 12 modules listed on this page. Perform an Action covers several changes in one step, which often fills the gap. Also keep in mind that the custom field modules only accept Text and Number fields, and that the search returns 100 subscribers at most. When none of this fits, another app or the team behind this guide can help you design a workaround.
05Should you use Make or n8n for Manychat?
It depends on your criteria rather than on a winner. On Make, Manychat comes with 12 ready-made modules, including an instant trigger, and needs no code to set up, which this page walks through. Many apps also have an n8n node, so check whether one exists for Manychat and what it covers before choosing. Compare the modules you actually need, how each tool counts usage, and which editor your team finds easier to maintain. The comparison linked higher on this page lays out the differences in detail.
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