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Microsoft 365 People Make integrationAutomate Microsoft 365 People with Make.

Your Microsoft 365 contacts can stay in step with every other tool you use. The Microsoft 365 People Make integration gives you 12 modules: 1 trigger, 9 actions and 2 searches. This guide shows how to link your account, build a first scenario and pick the right module.

Try the Microsoft 365 People integration on MakeSee the 12 modules

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What you can automate

What can the Microsoft 365 People Make integration do for you?

The Microsoft 365 People Make integration links the contacts of your Microsoft account to Make, a no-code tool where you build a scenario: the automation itself, a chain of modules that run one after the other. Each module is one brick that watches, creates, updates, deletes or searches contacts and contact folders, so your address book follows the rest of your stack.

Every new lead lands in your address book. A form, a CRM or a spreadsheet opens the scenario, and Create a Contact writes the person into Microsoft 365 People. Sales reps find the lead in their contacts without typing a single field.

Contact changes reach the tools that need them. Watch Contacts picks up contacts that were created or updated, and the following modules pass them to a mailing list, a helpdesk or a shared sheet. The change is made once, in Microsoft 365, and travels from there.

A tidier address book, folder by folder. Search Contacts finds the people that match a piece of text, then Update a Contact corrects them or Delete a Contact removes them. Create a Contact Folder and List Contact Folders keep suppliers, clients and partners apart.

The Make documentation lists no specific limit for this app, and says its page is AI-generated from Microsoft sources, so check important details with Microsoft. When a listed module falls short, Make an API Call reaches the rest of the API with the same connection. Before you start, the Make review sums up the tool, and n8n vs Make helps if you are still choosing. For a guided path, see Make training.

Connect

How do you connect Microsoft 365 People to Make?

  1. 01

    Add a module and open the connection

    Log in to Make, add any Microsoft 365 People module to your scenario and click Create a connection. A connection is your Microsoft account linked to Make once; every module of the app reuses it afterwards.

  2. 02

    Name the connection

    The Connection name field is optional, but a clear name such as your work address helps when several accounts are linked. It is the label you will pick from the list in every other Microsoft 365 People module.

  3. 03

    Authorize with your credentials

    Follow the on-screen instructions, or enter your own OAuth credentials. For those, register an app under App registrations, give it the callback URI https://www.integromat.com/oauth/cb/microsoft-people, then copy the Client ID and a Client secret.

First scenario

Build your first scenario with Microsoft 365 People

GoalWhen a new lead arrives in another app, Make adds that person as a contact in Microsoft 365 People.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario and click the +. Pick the app where your leads arrive first, such as your form tool, and choose its module.

  2. 02

    Add Create a Contact

    Click the + on the right of that first module, search for Microsoft 365 People and pick Create a Contact. Select your connection, or click Create a connection if this is your first time.

  3. 03

    Map the lead's details

    Fill the fields Make shows for the contact by mapping the lead's details from the first module. Each lead travels as a bundle, one item passed from one module to the next.

  4. 04

    Test with Run once

    Send a test lead, then click Run once. Make runs the scenario one time and shows the bundles each module received. Open Microsoft 365 People and check that the contact is there.

  5. 05

    Schedule and switch it on

    Set the schedule on the first module, every 15 minutes by default, then switch the scenario on. Each module run on a bundle counts as one operation on your Make plan.

Triggers

What starts a Microsoft 365 People scenario

1 module starts a scenario when something happens in Microsoft 365 People. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Microsoft 365 People as soon as it happens.

Microsoft 365 People1Watch Contacts

Watch Contacts

Scheduled trigger

In Make“Triggers when a contact is created or updated.”

Watch Contacts starts your scenario each time a contact is created or updated in Microsoft 365 People, and hands that contact to the next module as a bundle. It is the only trigger of the app, so every contact change flows through it.

How it fires
scheduled. Make checks the app on the scenario's schedule, every 15 minutes by default, and at least 15 minutes apart on the Free plan.
When to use it
copying fresh or corrected contacts into a CRM, a newsletter list or a shared sheet.
Watch out
updates fire it too, so a scenario that edits the same contacts back can trigger itself again.
Modules

Every Microsoft 365 People module, and when to pick it

Microsoft 365 People gives you 11 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Microsoft 365 People1

Create a Contact

Action

In Make“Creates a new contact.”

Adds a new person to your Microsoft 365 contacts from data another module sends, so nobody retypes a lead or a new supplier by hand.

When to use it
a form is submitted, a deal is signed or a customer registers in another app, and that person should appear in your address book.
Watch out
it always creates, so run Search Contacts before it when the person may already exist.
Microsoft 365 People2

Create a Contact Folder

Action

In Make“Creates a new contact folder.”

Opens a new folder in your contacts, which gives a project, a client account or an event its own place instead of one long list.

When to use it
a new project starts in your project tool and its stakeholders need a dedicated folder before contacts are added to it.
Watch out
use List Contact Folders first if a folder with that name may already be there.
Microsoft 365 People3

Delete a Contact

Action

In Make“Deletes a contact.”

Removes one contact from Microsoft 365 People, which keeps people who left a company or asked to be forgotten out of your address book.

When to use it
a customer closes their account in your billing tool, or a supplier is marked inactive.
Watch out
the module needs the exact contact, so put Search Contacts in front and treat the deletion as final.
Microsoft 365 People4

Delete a Contact Folder

Action

In Make“Deletes a contact folder.”

Clears away a contact folder you no longer use, so the folder list stays short and readable for the whole team.

When to use it
a project or an event is closed in another tool and its dedicated folder has served its purpose.
Watch out
check with Get a Contact Folder that you point at the right folder, because a wrong mapping removes the wrong one.
Microsoft 365 People5

Get a Contact

Action

In Make“Gets the metadata of a specified contact.”

Reads the full details of one contact you already know, so the modules after it can reuse whatever the record holds.

When to use it
right after Watch Contacts or Search Contacts, when the next step needs everything Microsoft 365 People holds on that person.
Watch out
it works on a single contact that you must identify, it does not look anyone up by name.
Microsoft 365 People6

Get a Contact Folder

Action

In Make“Gets the metadata of a specified contact folder.”

Returns the details of one contact folder, handy for confirming which folder a scenario is about to fill, rename or remove.

When to use it
before Update a Contact Folder or Delete a Contact Folder, to read the current state of the folder and pass it along.
Watch out
you need the folder itself; List Contact Folders is the way to find it first.
Microsoft 365 People7

Make an API Call

Action

In Make“Performs an arbitrary authorized API call.”

Calls any endpoint of the Microsoft 365 People API with the connection you already set up, which covers what the eleven other modules leave out.

When to use it
you need an operation on your contacts that no listed module offers, and you know the request the API expects.
Watch out
this is the most technical module of the app; you write the request yourself, so test it with Run once.
Microsoft 365 People8

Update a Contact

Action

In Make“Updates an existing contact.”

Changes an existing contact, so a change made in another tool reaches Microsoft 365 without anyone editing the record by hand.

When to use it
your CRM or HR tool holds the fresher version of a person's details and Microsoft 365 should follow.
Watch out
pairing it with Watch Contacts on the same contacts can make the scenario start itself again after each edit.
Microsoft 365 People9

Update a Contact Folder

Action

In Make“Updates an existing contact folder.”

Edits a contact folder that already exists, typically to rename it when the project or account it stands for changes name.

When to use it
a client is renamed in your CRM and the matching folder in Microsoft 365 People should carry the new name.
Watch out
map the folder carefully, since List Contact Folders can return several and only one should change.
Microsoft 365 People10

List Contact Folders

Search

In Make“Retrieves a list of all contact folders.”

Brings back all your contact folders, one bundle each, so a scenario can check what exists before creating or cleaning anything.

When to use it
before Create a Contact Folder to avoid a duplicate, or to feed each folder into the modules that follow.
Watch out
as a search, it may return zero, one or many folders, and each one runs the next modules and counts operations.
Microsoft 365 People11

Search Contacts

Search

In Make“Searches for contacts that match a specified text.”

Finds the contacts that match a piece of text, which is how you locate someone before acting on them.

When to use it
in front of Update a Contact or Delete a Contact, or to check whether a new lead is already in your contacts.
Watch out
it can return nobody, one person or several, so a broad search term can touch far more contacts than planned.
Need help

Need help automating Microsoft 365 People with Make?

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FAQ

Microsoft 365 People and Make: common questions

01Is the Microsoft 365 People Make integration free?
Yes, on the Make side. Microsoft 365 People is a standard app, available from the Free plan. That plan allows 2 active scenarios, at least 15 minutes between two scheduled runs, up to 5 minutes per execution, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams and Enterprise) bring the interval down to 1 minute and remove the cap on active scenarios. Usage is counted in operations, each one a single module run on a single bundle. You still need a Microsoft account with access to Microsoft Graph.
02What do you need to connect Microsoft 365 People to Make?
An active Microsoft account with access to Microsoft Graph and the right permissions granted. In Make, add a Microsoft 365 People module, click Create a connection, optionally name it, then follow the on-screen instructions. If you prefer your own OAuth credentials, register an application under App registrations, add the Make callback URI, and copy the Client ID and a Client secret into the connection. The connection is created once and reused by all twelve modules of the app.
03Does the Microsoft 365 People trigger fire instantly?
No. Watch Contacts is a scheduled trigger: Make checks your contacts on the scenario's schedule and picks up those created or updated since the last check. A new scenario runs every 15 minutes by default. On the Free plan, 15 minutes is also the shortest interval; paid plans go down to 1 minute. The app has no instant trigger, so there is no webhook to set up. For most contact syncs, a short schedule is enough.
04What if a Microsoft 365 People module is missing in Make?
Use Make an API Call. It sends any request the Microsoft 365 People API accepts, with the connection you already use, so an operation the other modules do not cover is still within reach. You write the request yourself, which asks for a look at the API documentation. The Make documentation lists no specific limit for this app, and notes that its content is AI-generated from Microsoft sources, so double-check important details with Microsoft directly.
05Should you use Make or n8n for Microsoft 365 People?
It depends on the tool your team already runs. On Make, Microsoft 365 People comes with 12 modules, including a scheduled trigger, two searches and Make an API Call, and it works from the Free plan. n8n often offers a node for the same app, so check what it covers for your case. The comparison page on this site lays out both tools side by side; pick the one where your other automations already live.
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