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Pipedrive CRM Make integrationAutomate Pipedrive CRM with Make.
Can your pipeline update itself while your reps keep selling? The Pipedrive CRM Make integration gives you 108 modules, 15 of them triggers, to move deals, leads and contacts without code. This guide connects your account and walks you through a first working scenario.
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What does the Pipedrive CRM Make integration let you automate?
The Pipedrive CRM Make integration links your CRM to the other tools you use, inside a scenario: the automation you build in Make, a chain of modules where each module is one brick (a trigger, an action or a search). Pipedrive can start the scenario, and Make can then read, create or change deals, leads, persons and organizations for you.
Every signup lands as a clean record. A web form sends a contact, Search Persons checks whether it already exists, then Create a Person and Create a Deal open a clean file with nothing typed by hand.
No new deal goes without a next step. New Deal Event reacts as soon as a deal appears and Create an Activity puts a call on the owner's calendar, so nothing sits untouched in the first stage.
Your reporting sheet fills itself. List Deals in a Pipeline or Get Deals Summary feed a spreadsheet, so the sales review starts with the data already in rows.
Know the limits before you start. The Pipedrive API v1 modules are deprecated: if an older scenario still uses one, move that step to the v2 modules. Turning on Extend output makes extra API calls, which costs more operations (one module run on one item, what Make counts on your plan) and eats into your Pipedrive daily API limit. Dates go in as UTC and come back in the user's time zone.
Pipedrive also has a node in n8n: the Pipedrive CRM n8n integration page covers it, and n8n vs Make helps you pick. If you would rather learn the editor properly first, the Make training starts from zero.
How do you connect your Pipedrive CRM account to Make?
- 01
Add a Pipedrive module
In your scenario, add any Pipedrive CRM module and click Create a connection. A connection is your Pipedrive account linked to Make once, then reused by every Pipedrive module you add later.
- 02
Name it clearly
Naming the connection is optional, but worth it. If you manage more than one Pipedrive company, a name like the company or the team saves you from writing into the wrong CRM later.
- 03
Authorize and save
Grant Make access on the Pipedrive page that opens, or paste the key Pipedrive gives you if Make asks for one, then click Save. The module can now list your pipelines, stages and records.
Your first scenario: a follow-up call for every new deal
GoalWhen a deal is added in Pipedrive CRM, Make creates a follow-up activity on it.
- 01
Create the scenario
Open the Scenarios page, create a new scenario and click the big +. Search for Pipedrive CRM and pick Watch New Events as the first module.
- 02
Connect and choose the event
Click Create a connection and authorize your account. Then select deals as the object and the add event, so the scenario only wakes up for brand new deals.
- 03
Add the follow-up
Click the + on the right of the trigger and add Create an Activity. Map the deal coming from the first module so the call is attached to the right deal.
- 04
Test it with Run once
Click Run once, then add a test deal in Pipedrive. Open the bubbles to read the bundle each module received: one bundle is one item, here one deal, passing from module to module.
- 05
Switch it on
Delete the test deal and the test activity, then switch the scenario on. With an instant trigger, Pipedrive calls Make as each deal is added, so there is no interval to tune.
Which Pipedrive CRM triggers can start a scenario?
15 modules start a scenario when something happens in Pipedrive CRM. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Pipedrive CRM as soon as it happens.
Watch New Events
Instant triggerIn Make“Triggers when selected event of the selected object occurs.”
One trigger for many cases: you pick an object in Pipedrive and the event you care about, and the scenario starts right when that event happens. It spares you from choosing among the object-specific event triggers when you just need one precise signal.
Watch Deals
Scheduled triggerIn Make“Triggers when a new deal is added or updated.”
A steady feed of deals that were created or edited since the last check, each arriving as its own bundle. Good for syncing the pipeline to another tool when a short delay is fine.
Watch Leads
Scheduled triggerIn Make“Triggers when a new lead is added or updated.”
Brings every lead that was added or changed into your scenario, so the people who handle qualification hear about it without opening Pipedrive. Each lead arrives as a separate bundle.
Watch Organizations
Scheduled triggerIn Make“Triggers when a new organization is added or updated.”
Keeps an outside system in step with your company records: each organization added or edited in Pipedrive reaches the scenario as its own bundle on the next check.
Watch Persons
Scheduled triggerIn Make“Triggers when a new person is added or updated.”
Hands your scenario each contact person that was created or modified, ready to push into an email tool or a newsletter list. Persons here are the customers you do deals with, not the users of your Pipedrive account.
Watch Products
Scheduled triggerIn Make“Triggers when a new product is added or updated.”
Lets your catalog changes travel: when a product is added to Pipedrive or edited, the scenario receives it and can copy it to a store, a quote tool or a price sheet.
Watch Notes
Scheduled triggerIn Make“Triggers when a new note is added or updated.”
Catches the notes your team writes on deals, persons or organizations, whether new or edited, so what a rep learns on a call can reach a manager or another system.
Watch Activities
Scheduled triggerIn Make“Triggers when a new activity is added or updated.”
Feeds your scenario with calls, meetings and tasks as they are planned or changed in Pipedrive, which is handy for mirroring the sales agenda somewhere else.
Watch Emails
Scheduled triggerIn Make“Triggers when a new email is added to Inbox.”
Spots each new email that lands in your Pipedrive inbox, so a client reply can set off a follow-up, a task or an alert without anyone refreshing the mailbox.
New Activity Event
Instant triggerIn Make“Triggers when a new activity is added, updated or deleted.”
Reacts right away when an activity is created, changed or removed, which lets you keep a calendar or a to-do tool exactly in line with Pipedrive, deletions included.
New Deal Event
Instant triggerIn Make“Triggers when a new deal is added, updated or deleted.”
Your fastest way to act on the pipeline: the scenario runs the moment a deal is created, edited or deleted, with no polling in between.
New Note Event
Instant triggerIn Make“Triggers when a new note is added, updated or deleted.”
Pushes a note to your scenario the second it is added, edited or deleted in Pipedrive, so feedback from the field reaches the right people while it is still fresh.
New Organization Event
Instant triggerIn Make“Triggers when a new organization is added, updated or deleted.”
Gets you a live signal each time a company record is added, changed or removed, which keeps a billing or support tool from drifting away from the CRM.
New Person Event
Instant triggerIn Make“Triggers when a new person is added, updated or deleted.”
Moves contact changes out of Pipedrive the instant they happen, adds, edits and deletions alike, which matters when another tool must honor an unsubscribe or a correction quickly.
New Product Event
Instant triggerIn Make“Triggers when a new product is added, updated or deleted.”
Tells your scenario straight away about any product created, updated or deleted in Pipedrive, so a catalog elsewhere never offers something the sales team removed.
What can Make do in Pipedrive CRM?
Pipedrive CRM gives you 93 modules in 18 groups. For each one: what it does for you, when to reach for it, and what to watch out for.
Modules index
- Add an Installment Subscription
- Add a Recurring Subscription
- Cancel a Recurring Subscription
- Delete a Subscription
- Get a Subscription
- Update an Installment Subscription
- Update a Recurring Subscription
- Find Subscription By Deal
- List Activities in a Deal
- List Deals for a Person
- List Deals in an Organization
- List Deals in a Pipeline
- List Deals in a Stage
- List Payments of a Subscription
- List Persons in a Deal
Deals
13 modulesSearch Deals
SearchIn Make“Retrieves your deals filtered by criteria.”
Checks your pipeline for the deals that fit what you are looking for, instead of pulling everything. As a search module, it can hand back zero, one or several bundles, one per deal found.
List Deals
SearchIn Make“Searches for deals.”
Pulls your deals out of Pipedrive in bulk, each one arriving as its own bundle, which is the raw material for a report or a copy in another tool.
List Deals for a Product
SearchIn Make“Returns data about deals that have a product attached to them.”
Shows you which deals carry a given product, so you can reach every open opportunity touched by a change in that product.
List Deal Fields
SearchIn Make“Lists all fields in Deals.”
Gives you the full inventory of fields on your deals, the standard ones and the ones your team added, so you know exactly what a scenario can read and write.
Get a Deal
ActionIn Make“Returns details of a specific deal.”
Fetches everything Pipedrive holds on one deal you already know, which fills the gaps when a previous module only passed along a reference.
Get a Deal Field
ActionIn Make“Gets a Deal field.”
Reads how a single deal field is set up in your account, useful when a scenario must write into it correctly instead of guessing.
Get Deals Summary
ActionIn Make“Gets deals summary.”
Hands you a summary of your deals in one module run, instead of pulling every deal and adding them up yourself further down the scenario.
Create a Deal Field
ActionIn Make“Creates a new deal field.”
Adds a brand new field to every deal in your Pipedrive account, straight from a scenario, which helps when a setup must be repeated across several accounts.
Create a Deal
ActionIn Make“Creates a deal.”
Opens a new deal in your pipeline from whatever happened elsewhere, a form, a booked call or a signed quote, so no opportunity depends on someone remembering to type it in.
Update a Deal
ActionIn Make“Updates a deal.”
Changes an existing deal when the news comes from another tool, so the pipeline reflects reality without a rep editing it by hand.
Update a Deal Field
ActionIn Make“Updates Deal field by its ID.”
Changes how a deal field is set up, found by its ID. The value stored in each deal stays as it is: that is the job of Update a Deal.
Delete a Deal Field
ActionIn Make“Deletes a deal field by its ID.”
Clears out a field nobody fills in anymore, found by its ID, without a trip to the settings screen.
Delete a Deal
ActionIn Make“Deletes a deal.”
Keeps the pipeline free of test entries and duplicates that would skew your figures: the deal is erased for good.
Leads
6 modulesSearch Leads
SearchIn Make“Retrieves your leads filtered by criteria.”
Tracks down the leads that match your criteria, so a scenario can decide whether it is looking at someone new or someone already in your leads inbox.
List Leads
SearchIn Make“Retrieves all your leads.”
Retrieves all your leads, one bundle each, which is what you need to export them, score them in another tool or review them in a sheet.
Get a Lead
ActionIn Make“Gets a lead.”
Loads one lead with its details, which is the step to add when a trigger or a search only told you which lead is concerned.
Create a Lead
ActionIn Make“Creates a lead.”
Drops a fresh lead into Pipedrive from any source Make can read, so prospects who are not ready for a deal still get recorded.
Update a Lead
ActionIn Make“Updates a lead.”
Brings a lead up to date with what another tool learned, a newly opened email, a filled survey, a changed company, without anyone retyping it.
Delete a Lead
ActionIn Make“Deletes a lead.”
Honors an erasure request or clears the junk left by spam forms: the lead is gone for good.
Lead Labels
4 modulesList Lead Labels
SearchIn Make“Lists Lead labels.”
Shows the labels available for your leads, the tags your team uses to sort them, so a scenario can pick an existing one rather than inventing a new one.
Create a Lead Label
ActionIn Make“Creates a new lead label.”
Gives a campaign or an event its own tag on leads, without a detour through the Pipedrive settings.
Update a Lead Label
ActionIn Make“Updates lead label by its ID.”
Keeps your lead tags in line with the words the team uses today: the label is renamed or adjusted in place, found by its ID.
Delete a Lead Label
ActionIn Make“Deletes lead label by its ID.”
Tidies up the tag list once a campaign or a source no longer matters to the team: the label goes, found by its ID.
Products in a Deal
4 modulesAdd a Product to a Deal
ActionIn Make“Adds a product to the deal.”
Attaches a product from your Pipedrive catalog to a deal, so the deal shows what the client is actually buying instead of a lone amount.
Update Product Attachment Details
ActionIn Make“Updates product attachment details of the deal-product (a product already attached to a deal).”
Adjusts a product that is already sitting on a deal, the deal-product link, without detaching and re-adding it.
Delete an Attached Product
ActionIn Make“Deletes a product attachment from a deal.”
Takes a product off a deal while leaving the product itself in your catalog, which keeps deals honest when an item drops out of the order.
List Products in a Deal
SearchIn Make“Lists products attached to a deal.”
Returns every product attached to a deal, one bundle per line, which is exactly what an invoice or a delivery order needs.
Participants in a Deal
2 modulesList Participants of a Deal
SearchIn Make“Lists the participants associated with a deal.”
Tells you who else is involved in a deal beyond the main contact, so your messages reach the full buying group.
Add a Participant to a Deal
ActionIn Make“Adds a participant to a deal.”
Links an extra person to a deal, which keeps the whole buying committee visible on the deal rather than scattered in notes.
Files in a Deal
1 moduleList Files in a Deal
SearchIn Make“Lists files associated with a deal.”
Retrieves the files stored on a deal, each as a bundle, so contracts and quotes can be copied or archived somewhere else.
Organizations
7 modulesSearch Organizations
SearchIn Make“Retrieves your organizations filtered by criteria.”
Finds the companies in your CRM that match your criteria, so a scenario links new data to the right client rather than creating a twin.
List Organizations
SearchIn Make“Searches for organizations.”
Brings every organization out of Pipedrive as separate bundles, a straightforward way to build an account list elsewhere.
Get an Organization
ActionIn Make“Returns details of an organization.”
Loads all the details of a single company you have already identified, handy when a deal or a person only points to it.
Create an Organization
ActionIn Make“Creates an organization.”
Registers a new company in Pipedrive from outside data, giving every future deal and contact a proper home.
Update an Organization
ActionIn Make“Updates an organization.”
Refreshes a company record with what another system knows, so the CRM keeps up after a move, a rename or a change of owner.
Update an Organization Field Value
ActionIn Make“Updates an organization field value.”
Writes a new value into one field of an organization, a targeted edit when you only have that one piece of information to change.
Delete an Organization
ActionIn Make“Deletes an organization.”
Clears the duplicates left by a merge of two lists or a spam wave on your forms, by taking the company out of the CRM.
Persons
6 modulesPersons are the customers you are doing deals with — not users.
Search Persons
SearchIn Make“Retrieves your persons filtered by criteria.”
Looks up contacts by your criteria, so a scenario can match an incoming email or phone call to someone already in Pipedrive. Persons are the customers you do deals with, not your account's users.
List Persons
SearchIn Make“Searches for persons.”
Exports your contact persons one bundle at a time, the base for syncing a whole address book into a newsletter or a support tool.
Get a Person
ActionIn Make“Returns details of a person.”
Returns the full record of one contact, which gives the next module the phone, email and company it needs to act.
Create a Person
ActionIn Make“Creates a person.”
Every new contact lands in Pipedrive as a proper person record, ready to be linked to a deal. In Pipedrive, a person is a customer you sell to, not a teammate who logs in.
Update a Person
ActionIn Make“Updates a person.”
Keeps a contact record current without anyone retyping it: a new phone number or a new job title flows straight into the existing person.
Delete a Person
ActionIn Make“Deletes a person.”
Handles the moment a contact record should no longer exist, for example after someone asks to be erased from your files.
Products
6 modulesSearch Products
SearchIn Make“Retrieves your products filtered by criteria.”
Finds the products in your Pipedrive catalog that match what you type, so a scenario can pick the right item before building a quote.
List Products
SearchIn Make“Searches for products.”
Pulls your product catalog out of Pipedrive in one go, one bundle per product, so another tool can receive the whole list.
Get a Product
ActionIn Make“Returns data about a specific product.”
Hands you the full record of one product you already know, with everything Pipedrive stores about it ready to map into the next module.
Create a Product
ActionIn Make“Creates a product.”
Adds a new item to the Pipedrive catalog from outside the CRM, so sales can attach it to deals right away.
Update a Product
ActionIn Make“Updates a product.”
Aligns a catalog entry with the source you trust, changing the existing product instead of creating a second one next to it.
Delete a Product
ActionIn Make“Deletes a product.”
Takes a discontinued item out of the Pipedrive catalog so nobody adds it to a new deal by mistake.
Notes
5 modulesList Notes
SearchIn Make“Searches for notes.”
Brings back the notes stored in Pipedrive, each one as its own bundle, ready to be copied, summarized or archived elsewhere.
Get a Note
ActionIn Make“Returns details about a specific note.”
Gives you the full content of one note when an earlier step only handed you its ID.
Create a Note
ActionIn Make“Creates a note.”
Writes context into Pipedrive automatically, so the story of a customer stays in the CRM instead of being scattered across inboxes.
Update a Note
ActionIn Make“Updates a note.”
Corrects or completes a note that already exists, so the CRM keeps one clean record instead of a pile of versions.
Delete a Note
ActionIn Make“Deletes a note.”
Clears out a note that should not stay in Pipedrive, such as a duplicate left behind by an earlier test.
Activities
5 modulesList Activities
SearchIn Make“Searches for activities.”
Collects the activities your team logs in Pipedrive, one bundle each, so you can report on them outside the CRM.
Get an Activity
ActionIn Make“Returns details of a specific activity.”
Fetches the whole record of one activity you already point to, so the next module can use anything Pipedrive stores about it.
Create an Activity
ActionIn Make“Creates an activity.”
Puts the next step on a rep's Pipedrive agenda without them typing it, so no follow-up depends on memory.
Update an Activity
ActionIn Make“Updates an activity.”
Moves or completes an activity from another tool, so the Pipedrive agenda matches what really happened.
Delete an Activity
ActionIn Make“Deletes an activity.”
Wipes an activity that no longer has a reason to exist, keeping the agenda free of ghost tasks.
List Mail Threads
SearchIn Make“Returns mail threads in specified folder ordered by most recent message within.”
Shows you the email conversations of one Pipedrive mailbox folder, the most recent message first, each thread as a bundle.
List Messages in a Thread
SearchIn Make“Get mail messages inside specified mail thread.”
Opens a conversation and returns each email inside it as its own bundle, so you can follow the exchange message by message.
Get a Mail Thread
ActionIn Make“Returns specific mail thread.”
Returns one email conversation as a single record, handy when the scenario already knows which thread matters.
Get a Message
ActionIn Make“Returns data about specific mail message.”
Retrieves one specific email from Pipedrive, so a later module can read it, summarize it or save it elsewhere.
Update a Mail Thread Details
ActionIn Make“Updates the properties of a mail thread.”
Changes the properties of an email conversation from a scenario, so inbox housekeeping happens without opening Pipedrive.
Delete a Mail Thread
ActionIn Make“Marks mail thread as deleted.”
Clears a conversation out of sight: Pipedrive marks it as deleted instead of erasing it.
Followers
3 modulesList Followers
SearchIn Make“List followers of an object of selected type (deals, organizations, persons, products, users).”
Tells you who keeps an eye on a deal, an organization, a person, a product or a user, one bundle per follower.
Add a Follower
ActionIn Make“Add follower to an object of selected type (deals, organizations, persons).”
Subscribes a teammate to a deal, an organization or a person, so the updates reach them without anyone asking.
Delete a Follower
ActionIn Make“Delete a follower from a deal.”
Stops a teammate from following a deal once it no longer concerns them, which keeps their feed focused.
Users
2 modulesGet a User
ActionIn Make“Returns data about a specific user within the company.”
Identifies one user of your Pipedrive company, meaning a teammate with an account, and gives the scenario their details.
Search Users
SearchIn Make“Returns data about all users or searches by name or email.”
Looks up a teammate in Pipedrive by name or email, or lists every user, so the scenario can reach the right colleague.
Files
2 modulesUpload a File
ActionIn Make“Lets you upload a file, and associate it with a Deal, a Person, an Organization, an Activity or a Product.”
Attaches a document to the right Pipedrive record, whether a deal, a person, an organization, an activity or a product, straight from another app.
Download a File
ActionIn Make“Downloads a file.”
Turns a file stored in Pipedrive into data inside the scenario, so the next module can save it, send it or read it.
Filter
2 modulesList Filters
SearchIn Make“Lists all filters.”
Reveals every saved filter of your Pipedrive account, which is where you find the ID another module asks for.
Get a Filter
ActionIn Make“Gets filter by its ID.”
Explains what one saved Pipedrive filter selects, handy to document a view or check why a report looks off.
Other
4 modulesMake an API Call
ActionIn Make“Performs an arbitrary authorized API call.”
Covers whatever the ready-made modules leave out: it calls any endpoint of the Pipedrive API with the connection you already have.
Search for Items
SearchIn Make“Performs a search from multiple item types.”
Runs one search across several kinds of Pipedrive records at once, so you find a match without guessing whether it is a deal, a person or an organization.
List Pipelines
SearchIn Make“Returns data about all pipelines.”
Maps out the sales pipelines of your account and gives you the IDs other modules expect.
List Stages
SearchIn Make“Returns data about all stages.”
Translates stage IDs into names people understand by returning all the stages of your account.
Other modules
15 modulesAdd an Installment Subscription
ActionIn Make“Adds a new installment subscription.”
Sets up a payment plan in Pipedrive, so revenue split into several payments is tracked where sales work.
Add a Recurring Subscription
ActionIn Make“Adds a new recurring subscription to a deal.”
Records repeating revenue on a deal, so the CRM reflects a customer who pays again and again rather than once.
Cancel a Recurring Subscription
ActionIn Make“Cancels a recurring subscription.”
When a customer leaves, Pipedrive stops expecting their next charges: the repeating plan on the deal comes to an end.
Delete a Subscription
ActionIn Make“Marks an installment or a recurring subscription as deleted.”
Cleans up a plan created by mistake or duplicated by an earlier scenario run: the subscription, installment or recurring, is flagged as deleted in Pipedrive.
Get a Subscription
ActionIn Make“Returns details of an installment or a recurring subscription.”
Puts the whole picture of one subscription, installment or recurring, in your scenario, so the next modules reuse it without a second lookup.
Update an Installment Subscription
ActionIn Make“Updates an installment subscription.”
Keeps the CRM matching what the customer actually agreed to pay: the split-payment plan on the deal changes without being rebuilt.
Update a Recurring Subscription
ActionIn Make“Updates a recurring subscription.”
After an upgrade or a price change, the running plan follows, which keeps the deal's revenue in Pipedrive in line with reality.
Find Subscription By Deal
SearchIn Make“Returns details of an installment or a recurring subscription by the deal ID.”
Answers a common question in one step: does this deal carry a subscription, and what does it look like? You give it the deal ID, it returns the installment or recurring plan linked to it.
List Activities in a Deal
SearchIn Make“Lists activities associated with a deal.”
Brings back the calls, meetings and tasks logged on a single deal, each one as its own bundle (a single item passed to the next module).
List Deals for a Person
SearchIn Make“Lists deals associated with a person.”
Shows every deal a given contact is involved in, so you see the full relationship with one person instead of one deal at a time.
List Deals in an Organization
SearchIn Make“Lists deals associated with an organization.”
Gathers all deals tied to one company, which gives an account-level view: how many opportunities are open with that customer and where they stand.
List Deals in a Pipeline
SearchIn Make“Lists deals in a specific pipeline across all its stages.”
Isolates one sales process: every deal in that pipeline comes out, whatever its stage. Handy when your team runs several pipelines and only one matters.
List Deals in a Stage
SearchIn Make“Lists deals in a specific stage.”
Targets a single column of your board: only the deals sitting in that stage come out, ready for a follow-up action.
List Payments of a Subscription
SearchIn Make“Returns all payments of an installment or recurring subscription.”
Lays out the payment schedule of a subscription, installment or recurring, one bundle per payment, so you can compare what was planned with what reached your bank.
List Persons in a Deal
SearchIn Make“Lists all persons associated with a deal, regardless of whether the person is the primary contact of the deal, or added as a participant.”
Fetches everyone attached to a deal, the main contact and the participants alike, so no stakeholder slips through when you notify or tag people.
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