Toky Make integrationAutomate Toky with Make.
What if every Toky call, text and voicemail could start the next task on its own? The Toky Make integration gives you 14 modules, 4 of them instant triggers. This guide is for ops and sales teams: connect your account, then build a first scenario step by step.
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What can the Toky Make integration do for your team?
The Toky Make integration links your Toky phone account to Make, a no-code tool where you build a scenario: an automation made of modules, each one a single brick such as a trigger, an action or a search. Toky can alert Make the moment a call, text or voicemail comes in, and Make can write contacts or send texts back.
Never lose a voicemail in someone's inbox. Watch New Voicemails fires as soon as a caller leaves a message, and Get a Voicemail hands you the recording link so the next module can pass it to whoever handles the callback.
Turn fresh leads into Toky contacts that get a text. When a lead arrives in another app, Create a Contact adds the person to your Toky phone directory and Create a Text Message sends a first note, without anyone copying numbers by hand.
Keep your team's call history visible elsewhere. Watch New Calls and Watch New Text Messages push each new conversation into Make, where you can log it in a spreadsheet or a CRM such as the one in the Agile CRM Make integration.
Where the listed modules stop, Make an API Call reaches the rest of the Toky API with the same connection. The Make documentation for Toky lists no extra limits, and notes that it was drafted with AI help, so check key details with Toky. The same app often exists in n8n too; the n8n vs Make page lays out how the two tools differ. To learn the editor properly, see our Make training.
How do you connect your Toky account to Make?
- 01
Grab your API key in Toky
You need an active Toky account and an API key. In Toky, open the settings panel, click the API section or the API keys tab, and copy the key shown on screen. Keep it handy for the next step.
- 02
Add a Toky module and start the connection
In your Make scenario, add any Toky module and click Create a connection. A connection is your Toky account linked to Make once, then reused by every Toky module. You can type a label in Connection name, which is optional.
- 03
Paste the key and save
Paste the API key you copied from Toky, or follow the instructions Make shows on screen, then confirm. Once saved, the connection appears in the dropdown of every Toky module you add later.
Build your first scenario with Toky
GoalWhen a new lead lands in another app, Make adds the person to Toky and sends a welcome text.
- 01
Create the scenario
On the Scenarios page, create a new scenario and click the + to add the first module. Pick the app where your leads arrive, such as a form or CRM, and its trigger.
- 02
Add Create a Contact
Click the + on the right of that first module, search Toky and choose Create a Contact. Select your Toky connection, then map the lead's name and phone number from the previous module.
- 03
Chain Create a Text Message
Add one more module with the +: Toky, Create a Text Message. Map the phone number again and write the welcome text, mixing plain words with data from the lead.
- 04
Test with Run once
Click Run once and send a test lead. Each module shows the bundles it received, a bundle being one item passed along, here one lead. Check the contact in Toky and the text on your test phone.
- 05
Schedule and switch it on
On the first module, open Scheduling; a new scenario checks every 15 minutes by default. Keep it or adjust it, then switch the scenario on so each new lead follows the same path.
Which Toky triggers can start a scenario?
4 modules start a scenario when something happens in Toky. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Toky as soon as it happens.
Watch Call Events
Instant triggerIn Make“Triggers when the event you selected happpens in Toky,”
Pick the call event you care about and this trigger starts your scenario the moment it happens in Toky. It is the flexible one of the four, since you choose what counts instead of taking a fixed event.
Watch New Calls
Instant triggerIn Make“Triggers when there is a new call in Toky.”
Each new call in Toky reaches Make as one bundle, ready to log, share or route to another tool without anyone typing a call summary. It gives you a steady record of phone activity in the apps your team already reads.
Watch New Text Messages
Instant triggerIn Make“Triggers when there is a new incoming text message in Toky.”
Incoming texts land in Make as soon as they reach Toky, so a reply from a customer can alert the right person or update a record right away. Only incoming messages start it, not the ones your team sends.
Watch New Voicemails
Instant triggerIn Make“Triggers when there is a new voicemail in Toky.”
A caller leaves a message, and your scenario starts right away with that voicemail as its bundle. No more messages sitting unheard because nobody checked the Toky inbox.
What else can Make do in Toky?
Toky gives you 10 modules. For each one: what it does for you, when to reach for it, and what to watch out for.
Create a Contact
ActionIn Make“Creates a new contact in the phone directory.”
Adds a new person to your Toky phone directory, so the number is tied to a name and a record your whole team can find. No more guessing whose number it is.
Create a Text Message
ActionIn Make“Sends a text message.”
Sends a text from Toky with words you write and data you map from earlier modules, like a first name or a booking time. It is the fastest way to reach someone on their phone without a person typing the message.
Get a Voicemail
ActionIn Make“Retrieves voicemail recording URL with ID of the voicemail.”
Gives you the recording link of one voicemail from its ID, which is what you need to let someone listen from an email, a chat message or a ticket. It is the step that turns an alert into something playable.
Get a Contact
ActionIn Make“Gets a contact.”
Fetches one Toky contact so its details are available to the modules that follow. Handy when a flow knows exactly which contact it is dealing with and needs the rest of the record.
Make an API Call
ActionIn Make“Performs an arbitrary authorized API call.”
Reaches any endpoint of the Toky API from your scenario, reusing the connection you already made. It fills the gaps when none of the ready-made modules covers what you need.
Update a Contact
ActionIn Make“Updates a contact.”
Changes an existing Toky contact so the phone directory stays in line with the tool where your data really lives. Callers keep showing up with up-to-date details.
List Agents
SearchIn Make“Retrieves all agents from a Toky Account.”
Returns every agent of your Toky account, one bundle per person, so a scenario can know who is on the team. Useful for routing work or reporting per agent.
List Contacts
SearchIn Make“Gets all contacts from the phone directory.”
Pulls the contacts from your Toky phone directory, one bundle each, so you can copy them elsewhere or check whether someone exists. It is the way to see the whole directory from Make.
List Text Messages
SearchIn Make“List text messages history, sent and received. The result is ordered by descending date.”
Brings back your text history, sent and received, newest first. You get the full thread of what your team and your customers wrote, not only fresh arrivals.
List Voicemails
SearchIn Make“List voicemail history. The result is ordered by descending created date.”
Lists your voicemail history, most recent first, each voicemail as its own bundle. That makes it easy to catch up on messages left before your scenario was running.
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