Chatwork Zapier integrationAutomate Chatwork with Zapier.
The Chatwork Zapier integration gives you 0 triggers, 3 actions and 0 searches. So Chatwork never starts the automation: another app does, and Chatwork receives the result as a new room, a message or a task in a group chat.
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What the Chatwork Zapier integration actually does
It lets Zapier write into Chatwork for you. Something happens in another tool, and a Zap (the automation you build on Zapier: one starting event, then one or more steps that run each time) opens a room, posts a message or adds a task in Chatwork. Nothing flows the other way.
Three outcomes cover most of what people build here.
A team that hears about things without being told. With Send Message, a new order, a signed form or a closed ticket in another app lands as a post in the right group chat. Nobody copies and pastes it.
A room ready before the project starts. Create Room opens a fresh chat room the moment a project, a client or an event appears elsewhere, named after it.
Work handed out where the team already talks. Create Task drops a task into a group chat, with its description filled from the event that started the Zap.
Now the honest part. Zapier offers no trigger at all for Chatwork, so a new message, a new room or a finished task in Chatwork cannot start anything. There is no search step either: a Zap cannot look up an existing room by its name. Every action that needs a room expects you to point at one directly. If the plan was to react to what people write in Chatwork, Zapier will not do it with this integration.
Weighing other tools for the same job? The Chatwork Make integration page covers the Make side, and Make vs Zapier compares the two platforms more broadly.
Zapier vocabulary in one minute
Eight Zapier words show up below. Each gets one line here, with what it means for a Chatwork Zap.
- Zap
- Zapier's name for an automation. With Chatwork, it always starts in some other app and ends with a post, a room or a task.
- Trigger
- The event that wakes a Zap up, like a new sheet row. Chatwork offers none, so this part always comes from another tool.
- Action
- The step that does the work once the Zap runs. Chatwork has three: Create Room, Send Message and Create Task.
- Task
- What Zapier counts and bills: one action that went through. A message posted to a room is one task; a failed post is zero.
- Polling vs instant
- Polling means Zapier asks the trigger app for news on a timer. Instant means that app calls Zapier itself as soon as something happens.
- Filter
- A checkpoint between steps. If the incoming row or entry fails your rule, the Zap stops there and Chatwork hears nothing.
- Connection
- Your Chatwork login, saved in Zapier once. Every Chatwork step in every Zap picks it from a list instead of asking again.
- Multi-step Zap
- Anything longer than one trigger plus one action, such as a filter before Send Message. Those need a paid Zapier plan.
What a Chatwork Zap really costs
Chatwork is not a premium app, so it works on the free plan. What you pay for is tasks.
- Premium appNo, available on the free plan
- Free plan100 tasks per month, two-step Zaps only
- BilledEach successful action, never the trigger
- Filter or second actionMulti-step Zap, paid plan
The trigger in the other app costs nothing, however often Zapier checks it. Each Chatwork action that goes through counts as one task; one that fails is not counted. A Zap that opens a room and then posts in it spends two tasks per run. The free plan gives you 100 tasks a month and Zaps of two steps only: one trigger, one action. Add a filter or a second Chatwork action and the Zap becomes multi-step, which needs a paid plan. A few apps and actions use more than one task per run.
Connect Chatwork to Zapier in three steps
- 01
Open the connections page
In Zapier, go to Apps and click + Add connection. A connection is your Chatwork account linked once, then offered to every Zap you build from then on.
- 02
Pick Chatwork
Type Chatwork in the search box of the dialog, select it, then click Add connection. Have your Chatwork login at hand: you need an existing account, Zapier does not create one.
- 03
Sign in and allow access
Log in to Chatwork in the tab that opens and grant Zapier access to the account. From then on, Chatwork appears as a ready connection whenever you add a Chatwork step.
Your first Zap: a filtered alert in a Chatwork room
GoalEach new row in a shared sheet posts a message in a Chatwork group chat, but only when one column holds the value you care about.
- 01
Create the Zap and pick its trigger
Start a new Zap. Since Chatwork has no trigger, the first step belongs to another app: here a spreadsheet watching for new rows.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent rows of the connected sheet. Pick one and note the column value that should decide whether the team hears about it.
- 03
Add the filter
Click the plus icon and add Filter. Choose that column, a text rule, and the value you spotted in the test. Rows that miss it stop here and cost nothing.
- 04
Add Send Message
Add a Chatwork step, choose Send Message, select your connection, then the Room. In Text, mix your own words with values from the row.
- 05
Test, then publish
Test the Chatwork step and check the post in the room. Then click Publish. With the filter, this is a multi-step Zap, so it needs a paid plan.
The 3 Chatwork actions on Zapier
Chatwork gives you 3 actions. For each one: what it does for you, when to reach for it, and what to watch out for.
Create Room
ActionIn Zapier“Create a new chat room in ChatWork.”
Opens a brand new chat room in Chatwork, named from whatever the trigger brought in, a project title or a client name for example. Name is the only required field, so this is the easiest of the three to set up.
Send Message
ActionIn Zapier“Post a new message to a specific group chat in ChatWork.”
Posts a message into a group chat you pick. Room and Text are both required, and the text can blend fixed wording with values from earlier steps, such as an amount or a customer email.
Create Task
ActionIn Zapier“Adds a new task in a specific group chat.”
Adds a task inside a specific group chat, with a description you build from the trigger data. It needs two things: the Room and the Task Description. The editor shows it as Create Task.
When a Chatwork Zap breaks
Most failures come from the trigger app or from room access, not from Chatwork itself.
Zapier links one help article for this app, How to get started with Chatwork on Zapier. Beyond that, the general limits below apply to every Chatwork Zap. For a stubborn case, start with the Zapier troubleshooting page.
Nothing from before the Zap was switched on
A Zap only reacts to events that happen after you publish it. Rows, orders or tickets that already existed never reach Chatwork; moving that backlog is a separate job.A sudden burst gets held back
If the trigger app returns a huge batch at once, after an import or a migration, Zapier's flood protection can hold those items back instead of posting them all to Chatwork.The same item does not post twice
On a polling trigger, Zapier remembers what it has already seen. Editing an old row does not send its message again, which surprises people who expect an update to re-post.Posting to a room the account cannot reach
Send Message and Create Task need a Room. If the connected account was removed from that group chat, or never joined it, the action fails and the task is not counted.
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