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FraudLabs Pro Zapier integrationAutomate FraudLabs Pro with Zapier.
FraudLabs Pro Zapier integration: 4 triggers, 1 action, 0 searches. All four triggers are instant, so a declined payment or a status change reaches your other tools at once, even on the free plan. The single action, Screen Order, sends an order in for a fraud check.
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What the FraudLabs Pro Zapier integration does for your store
The FraudLabs Pro Zapier integration links your fraud-screening account to the other apps your store runs on, with no code. FraudLabs Pro decides which payments look risky. Zapier carries that decision to the people and tools that have to act on it: a team chat, a spreadsheet, a help desk. Four events can start the automation, and one step can push an order in for screening.
Three typical results. An alert as soon as a risky payment is refused: High Risk Decline posts the case in a channel, so the order team hears about it before packing anything. A trail of every status move: Status Changed adds one row per change to a spreadsheet, and finance gets a history without exporting a thing. A screening request straight from your order flow: Screen Order takes an order that landed in another app and submits it to FraudLabs Pro, provided that app hands over the buyer's IP address.
What Zapier does not do here. It cannot look anything up in FraudLabs Pro, because the integration has no search. It cannot approve an order or edit a transaction either (the only action is the screening one). And it never replays the past: a Zap sees only what happens after you switch it on.
Weighing other platforms too? There is a FraudLabs Pro Make integration page, and a Make vs Zapier comparison.
Zapier vocabulary in one minute
Eight words come back on every line of this page. Here they are in plain English.
- Zap
- The automation you build in Zapier: one trigger, then one or more actions that run each time the trigger event occurs.
- Trigger
- The event in an app that starts a Zap, here a FraudLabs Pro event such as a declined payment. Once the Zap is on, Zapier waits for it.
- Action
- What the Zap does after it starts: the step that writes, sends or moves something, like posting a message or screening an order.
- Task
- The unit Zapier bills. One action your Zap completes successfully is one task, and the allowance on your plan counts those.
- Polling vs instant
- Polling: Zapier checks the app on a timer. Instant: the app calls Zapier itself when the event happens. All four triggers here are instant.
- Filter
- A step that lets the Zap go on only when what arrived meets the condition you set, and stops it right there otherwise.
- Connection
- Your FraudLabs Pro account, linked to Zapier once and then reused by every step that works with FraudLabs Pro.
- Multi-step Zap
- Any Zap beyond one trigger and one action. A second action or a filter turns it into one, and it then requires a paid plan.
What a FraudLabs Pro Zap really costs
The trigger never costs a task, and neither does the waiting. Only a completed action is billed: each one that succeeds counts once, and one that fails is not counted.
- Premium appNo, works on the free plan
- Free plan100 tasks a month, two steps per Zap
- Triggers4 instant, 0 polling
FraudLabs Pro is not a premium app, so it runs on the free plan: 100 tasks a month, unlimited Zaps, two steps per Zap. Add a filter or a second action and the Zap goes multi-step, which needs a paid plan. The interval grid only concerns polling triggers. This app has none, so nothing here waits for a check. Count one task per run for a one-action Zap, two for a two-action Zap: a store with many declines should size its plan on that.
Connect FraudLabs Pro to Zapier in three steps
- 01
Open Apps and add a connection
In your Zapier account, open the Apps page and click + Add connection. You need a FraudLabs Pro account first, plus read or write access to anything in it that you do not own and want the Zap to touch.
- 02
Pick FraudLabs Pro
Type FraudLabs Pro in the search box of the dialog, select it, then click Add connection. A new tab opens on the FraudLabs Pro side, where you sign in with the account you want to automate.
- 03
Sign in and grant access
Log in to FraudLabs Pro in that tab and grant Zapier access to the account. The connection is saved once, and every later step that uses FraudLabs Pro reuses it, in this Zap and in the next ones.
Your first Zap: status changes posted to Slack
GoalWarn the order team in Slack when a FraudLabs Pro transaction changes status, but only for the status that needs a human to look.
- 01
Create the Zap, pick the trigger
Start a new Zap, choose FraudLabs Pro as the app and Status Changed as the event, then select the connection you just made. No interval to set: this trigger is instant.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent items from your FraudLabs Pro account, so you work on a real transaction. Note how the status reads in that sample.
- 03
Add the filter
Click the plus icon, add Filter, then fill the three boxes: the status field, the rule, and the value you noted. Match the rule type to that value (text or number), or the filter never passes.
- 04
Add the Slack message
Add Slack with Send Channel Message, pick the channel, and map the transaction details from the trigger into the text. Each message posted counts as one task.
- 05
Test, then publish
Test the Slack step and read what came back in the channel. Then click Publish to switch the Zap on. The filter makes it multi-step, so this Zap needs a paid plan.
FraudLabs Pro triggers
4 events start a Zap when something happens in FraudLabs Pro, and 4 of them are instant: the app calls Zapier straight away, whatever your plan.
User Status Changed
Instant triggerIn Zapier“Triggers when a FraudLabs Pro user transaction status changes.”
This one starts a Zap whenever the status of a FraudLabs Pro user transaction changes. The change reaches your other tools without anyone refreshing a dashboard to spot it.
High Risk Decline
Instant triggerIn Zapier“Triggers when a high risk payment is declined.”
A payment that FraudLabs Pro judges high risk gets declined, and that refusal kicks off the Zap. It is the shortest path from a blocked card to a message somebody actually reads.
SMS Verification
Instant triggerIn Zapier“Triggers when SMS verification is required.”
Some transactions need the buyer to confirm by text message before going further. When FraudLabs Pro decides such a check is required, the Zap gets going.
Status Changed
Instant triggerIn Zapier“Triggers when a FraudLabs Pro transaction status changes.”
Every time a FraudLabs Pro transaction moves from one status to another, this trigger hands it to Zapier. It is the broadest of the four, which makes it the natural base for a log or a dashboard.
FraudLabs Pro action
FraudLabs Pro gives you 1 action. For each one: what it does for you, when to reach for it, and what to watch out for.
Operations index
Screen Order
ActionIn Zapier“Screens an order.”
Screen Order submits an order to FraudLabs Pro for a fraud check, straight from whichever app received it, with no copying between windows.
When a FraudLabs Pro Zap breaks
Zapier attaches no help article to FraudLabs Pro, and no app-specific limit is documented. The traps below come from how Zapier itself behaves.
Four situations to know before switching the Zap on, all of them rooted in how Zapier handles triggers, required fields and filters.
Old transactions stay where they are
A Zap only reacts to what happens after you turn it on. Last week's declines and status changes are not picked up; moving that backlog is a separate job.A sudden flood gets held back
If FraudLabs Pro sends a huge batch in one go, after a bulk import for example, Zapier's flood protection can hold those runs back instead of firing them all.Screen Order with no IP address
IP Address is a required field. When the app upstream leaves it empty, the action cannot go through and the order stays unscreened, even if no task is billed.A filter that never passes
Filter rules are typed: a text rule works on text, a number rule on numbers. Pick the wrong type and every run stops at the filter, silently.
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