Missive Zapier integrationAutomate Missive with Zapier.
The Missive Zapier integration gives you 5 triggers (2 instant, 3 polling), 6 actions and 1 search. Below: what each one does for a team inbox, what it costs on the free plan, how to connect the account and the traps to know before you publish.
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What the Missive Zapier integration actually does
The integration links your Missive account to another app through Zapier, so an event on one side does something on the other without anyone copying it by hand. A new message or a new comment in Missive can start the automation, and events elsewhere can create contacts, drafts, posts or tasks inside Missive.
Follow-ups that cannot be forgotten. New Message (Email, SMS, Etc.) starts a Zap when a message is received, and Create Task turns it into a Missive task the team can pick up. The message and comment triggers are both instant; the three contact triggers wait for Zapier's next check.
One address book instead of three. When another tool collects a new person, Create Contact files them in a Missive contact book, and Update Contact keeps that record current when the details change later.
News the team reads where it already works. Create Post writes a post in Missive when something happens in another app, and Create Draft prepares a reply that a teammate can check before it goes out.
What Zapier does not do for Missive: there is no step that deletes a contact, a task or a message, no trigger on a new task or a new post, and nothing that existed before the Zap was switched on comes through. Missive also has its own page on the Make side: see our Missive Make integration.
Zapier words in one minute
Eight words, and the rest of the page reads easily. For a guided start, see our Zapier training.
- Zap
- The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
- Trigger
- The event in an app that starts the Zap. Once the Zap is switched on, Zapier waits for that event and nothing else.
- Action
- What the Zap does after it starts: the step that writes, sends or moves something in an app on your behalf.
- Task
- The unit Zapier bills: one action your Zap completes successfully. The number on your plan counts those, nothing else.
- Polling vs instant
- A polling trigger is checked on a timer by Zapier. An instant trigger is reported by the app itself the moment the event happens.
- Filter
- A step that lets the Zap carry on only when what arrived meets the condition you set, and stops it quietly otherwise.
- Search step
- A step that looks up something already in an app, so the steps after it can use what it found instead of guessing.
- Multi-step Zap
- Any Zap beyond one trigger and one action. A second action, a filter or a search makes it one, and it then needs a paid plan.
What a Missive Zap really costs
Zapier bills by task, and only for what works. The trigger itself never costs a task, and neither do Zapier's checks for new items.
- Free plan100 tasks a month, unlimited Zaps
- Steps per Zap on free2: one trigger, one action
- Premium appNo, Missive works on the free plan
- Instant triggersNew Comment, New Message (Email, SMS, Etc.)
Each action that succeeds counts once, so a Zap with three actions eats three times what a one-action Zap does. A failed action is not counted. Missive is not a premium app, so it runs on the free plan, which allows two steps per Zap. Add a filter, a search or a second action and the Zap becomes multi-step, which needs a paid plan. The grid below covers the three contact triggers only, never the two instant ones.
Connect Missive to Zapier in three steps
- 01
Open Apps and add a connection
In your Zapier account, open the Apps page and click + Add connection. A dialog opens: type Missive in its search box, then pick the app from the results.
- 02
Sign in to Missive and grant access
Click Add connection. Missive opens in a new tab: sign in with the account the Zaps will act for, then grant Zapier access. You need an account on the app, plus read or write access on anything you do not own yourself and want the Zap to touch.
- 03
Reuse the connection everywhere
The connection is your Missive account linked to Zapier once. Every step that uses Missive reuses it afterwards, in this Zap and in the next ones. On the first test, run the step once and read what comes back before going further.
Your first Zap: messages that need a follow-up become tasks
GoalEvery received message that matches your rule becomes a Missive task, so nothing sits in the inbox without someone in charge of it.
- 01
Pick the trigger
Start a new Zap, choose Missive as the app and New Message (Email, SMS, Etc.) as the event. Select the connection made earlier, then fill the Type field, which this trigger requires.
- 02
Test it on a real message
Run the test. Zapier brings back the three most recent items of the connected account, so you map the next steps on a real message rather than on a guess.
- 03
Add the filter
Add a Filter step from the plus icon and set the field to look at, the rule and the value. A filter makes the Zap multi-step, so this step needs a paid plan.
- 04
Add Create Task
Add Missive again with Create Task and map what you want from the message into the task. Test the step and read what came back before going any further.
- 05
Publish
Click Publish to switch the Zap on. Only messages received after that moment go through it; the ones already in Missive stay where they are.
Missive triggers on Zapier
5 events start a Zap when something happens in Missive, and 2 of them are instant: the app calls Zapier straight away, whatever your plan.
New Comment
Instant triggerIn Zapier“Triggers when a new comment is added.”
Starts a Zap whenever someone adds a comment in Missive, so a remark made inside the team can travel to another tool without anyone retyping it.
New Contact Book
Polling triggerIn Zapier“Triggers when a contact book is created.”
Fires when a whole new contact book appears in Missive, not a single person, which makes it the trigger for a change of scale rather than a new name.
New Contact Group
Polling triggerIn Zapier“Triggers when a contact group is created.”
Reacts to a group being created inside one of your Missive contact books, which lets the way you sort people follow you into another tool.
New Contact
Polling triggerIn Zapier“Triggers when a contact is created.”
Picks up each person added to a Missive contact book and passes that record to the steps that follow in the Zap.
New Message (Email, SMS, Etc.)
Instant triggerIn Zapier“Triggers when a new message is received.”
The trigger Zapier puts forward for Missive: it starts a Zap when a new message is received, which makes the inbox itself the starting point of the automation.
Missive actions on Zapier
Missive gives you 6 actions. For each one: what it does for you, when to reach for it, and what to watch out for.
Create Contact
ActionIn Zapier“Creates a new contact.”
Adds a person to a Missive contact book from data an earlier step collected, so nobody types the same name twice.
Create Draft
ActionIn Zapier“Creates a new draft, and optionally sends it.”
Prepares a new draft in Missive and, if you choose, sends it as well, so the same step covers both the preparation and the sending.
Create Post
ActionIn Zapier“Creates a new post.”
Writes a new post in Missive. Zapier highlights it as one of the main actions of the app.
Create Task
ActionIn Zapier“Creates a new task.”
Opens a new task in Missive, so a request coming from elsewhere turns into work someone can pick up.
Update Contact
ActionIn Zapier“Updates a contact.”
Changes a contact that already exists instead of adding a second copy of the same person.
Update Task
ActionIn Zapier“Updates a task.”
Edits a Missive task that already exists, one of the three actions Zapier puts forward for this app.
The Missive search on Zapier
1 search step looks for data that already exists in Missive, so a later step can use it.
A search step reads, it does not write. Missive has one, listed at the bottom of the Action event list under SEARCH. Adding it makes the Zap multi-step, so it needs a paid plan. Three settings decide what happens when the search comes back empty or crowded.
Find a Contact
SearchFind or createIn Zapier“Search a contact.”
Looks up a contact that already sits in Missive and hands it to the steps after it, so an update lands on the right person.
The three settings every search exposes
- Successful if no search results are found?Left on its default, a search that finds nothing stops the Zap there and the steps that depended on it are skipped. Switched on, the Zap carries on empty-handed.
- Create X if it doesn't exist yet?Ticking it turns the search into a find-or-create: the setting above disappears and the step asks for the fields needed to create the missing contact.
- If multiple search results are found?Three ways out when several items match: keep the first one, which is the default, stop the Zap, or hand all of them on at once.
When a Missive Zap breaks
Zapier attaches no help article to Missive, and no limit specific to the app is documented. The failures worth knowing are the general ones, and they hit Missive Zaps like any other.
When a Zap stops behaving, see our Zapier troubleshooting guide.
The past is not replayed
A Zap reacts only to what happens after it is switched on. Messages, comments and contacts that existed before stay out, and moving that backlog is a separate job.A Zap that sets itself off
As a general precaution, a Zap that writes into the very place its own trigger watches can start itself again and again. Check where each step writes.A sudden flood gets held
When a trigger suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold it back instead of running every item.The same item counts once
On the three polling contact triggers, Zapier keeps track of what it has already seen, so the same contact, group or book does not start the Zap twice.
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