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MRPLN Zapier integrationAutomate MRPLN with Zapier.

The MRPLN Zapier integration gives you 1 trigger, 3 actions and 1 search. A new customer can start a Zap, other apps can create or update customers, send them a templated email, SMS or WhatsApp message, and find them first. Costs and pitfalls below.

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Overview

What the MRPLN Zapier integration actually does

MRPLN is an online marketing tool where you plan campaigns, automate them and read the results, with AI built in. Plugged into Zapier, it exchanges customer records with your other apps and can send messages: customers created elsewhere land in MRPLN, and new MRPLN customers can be passed on.

Three results you can build. A welcome message on the right channel: New Customer starts the Zap, then Send Message to Customer sends an approved email, SMS or WhatsApp template. Customers captured once: Create Customer adds the person from a form or a CRM contact, with opt-in choices for each channel. Records that stay current: Find Customer looks the person up by email, SMS number or WhatsApp number, then Update Customer changes the record by its ID.

One detail worth knowing early: in Send Message to Customer, the When to Send field defaults to an immediate send, and its help also mentions scheduling the message for a later date and time.

What Zapier does not do here. Nothing deletes a customer, and templates cannot be written from Zapier: the message action only picks an approved one. The only trigger polls, so nothing on MRPLN starts a Zap instantly. Before choosing a platform, see our Make vs Zapier comparison or our Zapier review.

Vocabulary

Zapier words in one minute

Eight words the Zapier editor uses everywhere, in plain English.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run every time the trigger event happens.
Trigger
The event that starts a Zap, such as a new customer added in MRPLN. Once the Zap is on, Zapier waits for it.
Action
What the Zap does once it has started: the step that writes, sends or moves something for you, like sending a message.
Task
The unit Zapier bills: one action your Zap completes successfully. Your plan's allowance is a count of those.
Polling vs instant
A polling trigger is checked on a timer for new items; an instant one is reported by the app itself. The MRPLN trigger polls.
Filter
A step that lets the Zap go on only when what arrived meets the condition you set, and stops it otherwise.
Search step
A step that looks up something that already exists in an app, so the steps after it can use what it found.
Multi-step Zap
Any Zap beyond one trigger and one action. A second action, a filter or a search makes one, and it then needs a paid plan.
Cost

What MRPLN on Zapier really costs

Zapier bills completed actions, not checks. The trigger never costs a task, and looking for new customers is free however often Zapier looks.

  • Free plan100 tasks a month, unlimited two-step Zaps
  • MRPLN on freeYes, not reserved for paid plans
  • Trigger checksNever billed
  • Search, filter or second actionPaid plan required

Every action that succeeds counts once; one that fails is not counted. MRPLN is not reserved for paid plans, so it runs on the free plan: 100 tasks a month and unlimited Zaps of two steps each. A filter, Find Customer or a second action turns the Zap into a multi-step one, which needs a paid plan. The grid shows how often Zapier checks the New Customer trigger on each plan. The trigger is the only polling step on this app.

Connect

Connect your MRPLN account

  1. 01

    Open Apps and add a connection

    Go to the Apps page of your Zapier account and click + Add connection. You need an MRPLN account, plus read or write access on anything you do not own yourself and want the Zap to touch.

  2. 02

    Pick MRPLN

    Type MRPLN in the search box of the dialog, select it and click Add connection. A new tab opens on the MRPLN sign-in screen, where the next step happens.

  3. 03

    Sign in and grant access

    Log in to MRPLN in that tab, then grant Zapier access to the account. Every MRPLN step in your Zaps reuses this connection afterwards, so you only do it once.

First Zap

Your first Zap: greet selected new customers with a template

GoalWhen a new customer is added in MRPLN and passes a filter, send them an approved message template on the channel you choose.

  1. 01

    Set the trigger

    Create a Zap, choose MRPLN as the trigger app and New Customer as the event, then select the MRPLN connection made earlier.

  2. 02

    Test the trigger

    Run the test. Zapier brings back the three most recent items of the connected account, so you map fields on a real customer rather than a blank one.

  3. 03

    Add the filter

    Click the plus icon, choose Filter and set the field to look at, the rule and the value. A filter makes the Zap multi-step, so this step needs a paid plan.

  4. 04

    Add Send Message to Customer

    Pick MRPLN again with Send Message to Customer. Choose the channel, then an approved template of that channel, and set When to Send. Test the step and check what was sent.

  5. 05

    Publish

    Click Publish to switch the Zap on. Only customers added after this point get the message; existing ones are left alone.

Triggers

MRPLN trigger

1 event starts a Zap when something happens in MRPLN. Zapier checks for them at the interval your plan allows.

1

New Customer

Polling trigger

In Zapier“Triggers when a new customer is added.”

Starts a Zap each time a customer is added in MRPLN and hands that record to the next step, so other tools or an MRPLN message can follow without anyone retyping the details.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a new customer should get a welcome template, or appear in a spreadsheet your team reads.
Watch out
customers added before the Zap is published are not sent; moving that backlog is a separate job.
Actions

MRPLN actions

MRPLN gives you 3 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Create Customer

Action

In Zapier“Create/Add new customer.”

Adds a new customer to MRPLN from data that reached another app, such as a form submission or a CRM contact.

When to use it
people first sign up somewhere else and should exist in MRPLN too.
Watch out
Full Name is required and must be mapped from your trigger data, not left on its default. Three optional fields set the email, SMS and WhatsApp opt-in.
2

Send Message to Customer

Action

In Zapier“Send an email, SMS, or WhatsApp message to a customer using an approved template”

Sends a customer an email, SMS or WhatsApp message built from an approved template of that channel.

When to use it
an event in another app, or a new customer, calls for a templated message.
Watch out
Channel, Template and When to Send are required, and the template must be approved or active for the same channel you picked.
3

Update Customer

Action

In Zapier“Updates an existing customer's information.”

Changes the details of a customer already in MRPLN, including the opt-in status of each channel.

When to use it
a contact changed their preferences in another tool and MRPLN has to follow.
Watch out
Customer ID is required; its field help says to take it from the output of a find step, so put Find Customer in front. Opt-in fields left empty keep their current value.
Searches

MRPLN search

1 search step looks for data that already exists in MRPLN, so a later step can use it.

A search step finds an existing record and passes it on. In the editor it sits at the bottom of the Action event list, under the SEARCH heading, and it makes the Zap multi-step. Three settings decide what happens when the result is not one clean match.

1

Find Customer

SearchFind or create

In Zapier“Finds an existing customer”

Looks a customer up in MRPLN by email address, SMS phone number or WhatsApp number, and passes the record, ID included, to the next steps.

When to use it
just before Update Customer, which needs that ID.
Watch out
the editor also lists Find or Create Customer; it is this same search with the create box ticked, not a separate operation.

The three settings every search exposes

  1. Successful if no search results are found?
    Left on its default, a search that finds nothing stops the Zap there and the steps that depended on it are skipped. Switched on, the Zap carries on empty-handed.
  2. Create X if it doesn't exist yet?
    Ticking this box turns the search into a find-or-create: the setting above disappears and the step asks for the fields needed to create the missing item.
  3. If multiple search results are found?
    Three ways out when several items match: keep the first one, which is the default, stop the Zap, or hand all of them on at once.
When it breaks

When the MRPLN Zap breaks

Zapier lists no limit and no error specific to MRPLN. What can go wrong comes from how every Zap works.

Four cases to know before you publish. If a Zap behaves oddly, our Zapier troubleshooting guide is the next stop.

  • Existing customers never show up

    A Zap only reacts to what happens after it is switched on. Customers that already existed are not picked up; moving that backlog is a separate job.

  • A Zap that keeps setting itself off

    A Zap that writes into the very place its own trigger watches can start itself again and again, and burn through your task count fast.

  • A bulk import is held back

    When a trigger suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold it back.

  • The same customer twice? No

    On a polling trigger Zapier keeps track of what it has already seen, so the same item does not start the Zap twice.
Need help

Need help automating MRPLN with Zapier?

A person reads every message.

FAQ

MRPLN Zapier integration: questions people ask

01Is the MRPLN Zapier integration free?
Yes, for two-step Zaps. MRPLN is not reserved for paid plans, so it works on the free Zapier plan, which gives 100 tasks a month and an unlimited number of Zaps, each made of one trigger and one action. Sending every new customer to a spreadsheet fits in that. Adding a filter to pick who gets a welcome template, or a Find Customer step before Update Customer, makes the Zap multi-step, and that needs a paid plan.
02How many tasks does an MRPLN Zap use?
One task per successful action, and nothing for the trigger. Zapier checking MRPLN for new customers costs nothing, however often it looks. A Zap that sends one template per new customer uses one task per message sent. When a Zap carries two actions, each successful one counts on its own. An action that fails is not counted against your plan. On the free plan, compare your expected number of new customers with the 100 tasks of the month.
03Does MRPLN trigger Zaps in real time?
No. New Customer is a polling trigger: Zapier goes and looks at regular intervals, and how often depends on your plan, every 15 minutes on the free one, 2 minutes on Professional and 1 minute on Team and Enterprise. Paid plans can also change that interval and run a check by hand from the editor. Since MRPLN has no instant trigger on Zapier, a new customer always waits for the next check before the Zap starts.
04What do you need to connect MRPLN to Zapier?
An MRPLN account, plus read or write access on anything you do not own yourself and want the Zap to touch. You connect it once from the Apps page of your Zapier account: click + Add connection, pick MRPLN, sign in in the tab that opens and grant Zapier access. Every MRPLN step in your Zaps then reuses that connection. Test each step once afterwards to see what it really reads and writes.
05Why is the template list empty in Send Message to Customer?
Because it only shows templates that are approved or active for the channel selected in the step. The list follows the Channel field and refreshes when you change it, so an email template does not appear while SMS is picked. Approve the template in MRPLN first, then come back to the step and choose the same channel. Channel, Template and When to Send are all required, so check at the test that each one is set.
06What if the MRPLN operation you want is not there?
Then Zapier does not offer it today. The MRPLN page on Zapier shows the current list of triggers, actions and searches, and that is where to look before planning a Zap. Right now the integration covers customers and templated messages: hear about new customers, create, find and update them, and send an approved template. Nothing deletes a customer or creates a template from Zapier. Build around what exists. Check the list again before each new project.
07Zapier, Make or n8n for MRPLN?
Choose on criteria, not on a ranking. Coverage first: on Zapier, MRPLN offers one trigger, three actions and one search, so check what the other tool offers for MRPLN before comparing anything else. Then timing: the only trigger polls on Zapier, so the interval of your plan sets the pace. Then the shape of your flows: updating a customer needs Find Customer first, which makes the Zap multi-step and requires a paid plan.
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