OneTouch Recruitment Zapier integrationAutomate OneTouch Recruitment with Zapier.
OneTouch Recruitment Zapier integration: 12 triggers and no action. OneTouch Recruitment starts Zaps when an applicant, a reference, a signature or a document arrives, and the rest of the work happens in your other tools.
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What the OneTouch Recruitment Zapier integration does for a recruitment team
The OneTouch Recruitment Zapier integration lets your applicant tracking tell your other tools what is happening in it. Zapier runs small automations called Zaps. Here, OneTouch Recruitment is always the starting point: it can start a Zap in twelve different situations, but no Zap can write anything back into it.
A team that hears about every applicant. New Applicant starts a Zap when a new joiner application is created, so the hiring manager's channel or a shared sheet gets it without anyone forwarding emails.
A compliance file that builds itself. New Document Upload, New Form Signature and New Questionnaire Completed each start a Zap at their own step of onboarding, so a tracker in another tool shows what is in and what is missing.
References that do not sit unread. New Reference Submitted, New Reference Reply and AI Reference Chaser Result tell the recruiter that a referee has been named, has answered, or that the AI chaser has brought something back.
What Zapier does not do here matters just as much. There is no action and no search: a Zap cannot create a candidate, move one or look one up in OneTouch Recruitment. None of the twelve triggers is instant, so every event waits for Zapier's next check. And a Zap ignores everything that happened before you switched it on.
Weighing other tools for the same job? See Make vs Zapier and n8n vs Zapier.
Zapier vocabulary in one minute
Seven words come back all over this page. Here they are in plain English, once.
- Zap
- The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
- Trigger
- The event in an app that starts the Zap. Once the Zap is on, Zapier waits for it, here a new applicant, reference, signature or upload.
- Action
- What the Zap does once started: the step that writes, sends or moves something for you. With this app, actions live in your other tools.
- Task
- The unit Zapier bills. One task is one action your Zap completes successfully, and your plan gives you a set number of them.
- Polling trigger
- A trigger Zapier checks on a timer: it asks the app for new items at a fixed interval and keeps only what it has not seen yet.
- Instant trigger
- A trigger the app reports itself, the moment the event happens, with no wait. OneTouch Recruitment has none of these.
- Filter
- A step that lets the Zap go on only when what arrived meets the condition you set, and stops it there otherwise.
What a OneTouch Recruitment Zap really costs
OneTouch Recruitment is not reserved for paid plans: it works on Zapier's free plan. What you spend is tasks, and nothing else is billed.
- Trigger checkNo task
- Successful action1 task each
- Failed actionNot counted
- Free plan100 tasks a month, two-step Zaps
- OneTouch Recruitment on the free planAvailable
Since OneTouch Recruitment only starts Zaps, it never costs a task on its own: the trigger is free, however often Zapier checks. The tasks come from the actions that follow in your other tools, one per action that goes through, none for one that fails. The free plan gives 100 tasks a month and stops at two steps, one trigger and one action. Add a filter or a second action and the Zap becomes multi-step, which needs a paid plan. How fast an event reaches you depends on the grid below.
Connect OneTouch Recruitment to Zapier in 3 steps
- 01
Open the Apps page
In your Zapier account, open Apps and click + Add connection. A connection is your OneTouch Recruitment account linked to Zapier once, then reused by every Zap that starts from it.
- 02
Pick OneTouch Recruitment
Type OneTouch Recruitment in the search box of the dialog, select it from the results, then click Add connection. A new tab opens on the OneTouch Recruitment side so you can sign in.
- 03
Sign in and grant access
Sign in to OneTouch Recruitment in that tab and grant Zapier access to the account. Anything you do not own yourself but want a Zap to watch needs read access for your account first.
Build your first OneTouch Recruitment Zap
GoalWhen a new applicant arrives in OneTouch Recruitment, post it in the hiring team's channel, but only for the applications that pass a filter.
- 01
Pick the trigger
Start a new Zap, choose OneTouch Recruitment as the app that starts it and New Applicant as the event, then select the connection you made earlier.
- 02
Test it on real data
Run the trigger test. Zapier brings back the three most recent items of your connected account, so the rest of the Zap is set up on a real application, not an empty sample.
- 03
Add the filter
Add a Filter step from the plus icon and fill its three boxes: the field to look at, the rule, the value to compare with. A text rule only works on text.
- 04
Add the message
Add the app that receives the news, here a channel message, and map what the trigger brought in from OneTouch Recruitment into the text of that message.
- 05
Test, then publish
Test the action and read what came back before going further. When it looks right, click Publish to switch the Zap on. With its filter, this Zap needs a paid plan.
OneTouch Recruitment triggers on Zapier
12 events start a Zap when something happens in OneTouch Recruitment. Zapier checks for them at the interval your plan allows.
AI Reference Chaser Result
Polling triggerIn Zapier“Triggers when the AI reference chaser has retrieved a new result.”
OneTouch Recruitment has an AI reference chaser that goes after referees for you. This trigger starts a Zap when that chaser has retrieved a new result, so the outcome reaches a person instead of waiting in the tool.
New Candidate Rejoiner
Polling triggerIn Zapier“Triggers when an archived candidate requests to rejoin.”
When an archived candidate asks to rejoin, this trigger starts your Zap. It catches people already in your records who come back on their own, so you can pick up where you left off with them.
Email Delivery Error
Polling triggerIn Zapier“Triggers when a candidate's email is unreachable.”
This one fires when a candidate's email turns out to be unreachable. It is the quiet failure of any onboarding: forms and requests sent to a dead address that nobody will ever answer.
New Applicant
Polling triggerIn Zapier“Triggers when a new joiner application is created.”
New Applicant starts the Zap when a new joiner application is created in OneTouch Recruitment. It is the entry point of most Zaps on this app, since everything else follows from an application.
New Inbox Item
Polling triggerIn Zapier“Triggers when a new Inbox item is created.”
Inside OneTouch Recruitment sits an Inbox, and this trigger runs your Zap each time a new item is created there. It suits teams that want what lands in that Inbox to reach them where they already work.
Reassigned as Primary Recruiter
Polling triggerIn Zapier“Triggers when you have been reassigned as the primary recruiter for a candidate.”
This trigger concerns you personally: it starts the Zap when you have been reassigned as the primary recruiter for a candidate. Here, "you" means the account connected to Zapier.
Sign-Off Recruiter Assignment
Polling triggerIn Zapier“Triggers when you have been assigned as the sign-off recruiter for a new candidate.”
Sign-Off Recruiter Assignment fires when you have been assigned as the sign-off recruiter for a new candidate, the person who validates the file before the start. Like the previous trigger, it is about the connected account.
New Form Signature
Polling triggerIn Zapier“Triggers when a new form signature is generated.”
A candidate signs a form and OneTouch Recruitment generates a new signature: that is the moment this trigger picks up. It turns a signed contract or declaration into a signal your other tools can use.
New Reference Submitted
Polling triggerIn Zapier“Triggers when a new reference contact is submitted.”
When a candidate submits a new reference contact, this trigger starts the Zap. It marks the start of the reference process, before any referee has answered anything.
New Questionnaire Completed
Polling triggerIn Zapier“Triggers when a new questionnaire has been completed.”
Each time a candidate completes a new questionnaire, this trigger runs your Zap. Questionnaires are a step of the onboarding file, so the Zap tells the team that one more box is ticked.
New Reference Reply
Polling triggerIn Zapier“Triggers when a new reference questionnaire has been completed.”
New Reference Reply starts the Zap when a new reference questionnaire has been completed, meaning a referee has actually answered. It closes the loop that New Reference Submitted opened.
New Document Upload
Polling triggerIn Zapier“Triggers when a new document is uploaded.”
This trigger reacts to a new document uploaded in OneTouch Recruitment, such as a file a candidate sends during onboarding.
When a OneTouch Recruitment Zap breaks
Zapier attaches no help article to OneTouch Recruitment and lists no limit of its own for it. What breaks is what breaks on any Zap. One classic case is ruled out here: since no action writes into OneTouch Recruitment, a Zap cannot set off its own trigger.
Read the four cases below before you switch the Zap on. If one catches you anyway, there is the Zapier troubleshooting page.
Nothing from before the Zap
A Zap only reacts to what happens after you switch it on. Candidates, references and documents already in OneTouch Recruitment are never picked up.A wait between event and Zap
All twelve triggers are polling triggers. On the free plan, an applicant can wait up to 15 minutes before the Zap sees it; on Team and Enterprise, 1 minute.A sudden flood of candidates
After a bulk import or a migration into OneTouch Recruitment, a trigger that suddenly returns a huge batch can be held back by Zapier's flood protection.Why nothing runs twice
On a polling trigger Zapier keeps track of what it has already seen, so an applicant, a signature or a document it has handled does not start the Zap again.
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