Openmic Zapier integrationAutomate Openmic with Zapier.
The Openmic Zapier integration gives you 1 trigger, 1 action and 4 searches around your AI voice agents: a finished call can start a Zap with its summary, Zapier can place an outbound call, and four lookups fetch bots and calls for later steps.
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What the Openmic Zapier integration actually does
Openmic is a platform for building AI voice agents that talk to callers at scale. The Zapier side connects those agents to the rest of your tools without code: a Zap (the automation you build on Zapier) starts when a call ends, or places a call when something happens in another app.
Three results cover most of what people build. A log of every conversation: New Post-Call Summary hands over the caller, the summary and the data the agent extracted, and the next step writes it wherever your team works. Calls placed on cue: Create a Phone Call dials out from one of your numbers when another app says so, a new lead in a form for instance. Details on demand: Find Call, Find Bot, Get Calls and Get Bots pull records so a later step can use them.
What Zapier does not do here matters just as much. There is a single action, so you cannot create, edit or switch off an agent from a Zap. The two Find searches work from an identifier, not from a name. And there is no advanced request action to fall back on when the list stops short. The upside is speed: the one trigger is instant, so a call summary never sits waiting for the next check, even on the free plan.
For the bigger picture, see n8n vs Zapier and our Zapier review.
Zapier vocabulary in one minute
Eight words carry the whole page. Each is explained once here, then used as is.
- Zap
- The automation itself: one trigger, then one or more actions that run each time the trigger event happens.
- Trigger
- The event in an app that starts the Zap. Once the Zap is on, Zapier waits for that event and nothing else.
- Action
- What the Zap does after it starts: the step that creates, sends or writes something on your behalf.
- Task
- The unit Zapier bills. One task is one action your Zap completed successfully, and your plan counts those.
- Polling vs instant
- A polling trigger is checked on a timer for new items. An instant trigger is reported by the app itself, with no wait for a check.
- Filter
- A step that lets the Zap continue only when the incoming item meets your condition, and stops it there otherwise.
- Search step
- A step that looks up something that already exists in an app, so the steps after it can reuse what it found.
- Connection
- Your Openmic account linked to Zapier once, then reused by every step of every Zap that touches Openmic.
What an Openmic Zap really costs
Zapier bills tasks, not Zaps. The trigger never costs a task, so a finished call reaching Zapier is free. Only the actions that follow are counted.
- TriggerNever costs a task
- Action that succeeds1 task each
- Action that failsNot counted
- Free plan100 tasks a month, two-step Zaps only
Each action that succeeds counts once: a Zap that writes the summary to a sheet and then posts it to a channel uses two tasks per call. An action that fails is not counted. Openmic is not reserved to paid plans, so it works on the free plan, which gives 100 tasks a month and unlimited Zaps. The catch is size: the free plan only builds two-step Zaps, one trigger and one action. A second action, a filter or a search step makes it multi-step, and that needs a paid plan. The interval grid below only matters if your Zap starts on a polling trigger from another app: New Post-Call Summary is instant on every plan.
Connect Openmic to Zapier in 3 steps
- 01
Open your connections
In your Zapier account, go to the Apps page and click + Add connection. You need an Openmic account first, plus access to any agent you do not own and want a Zap to use.
- 02
Pick Openmic
Type Openmic in the search box of the dialog, select it, then click Add connection. Zapier opens a new tab so that you sign in on Openmic's own side.
- 03
Sign in and grant access
Log in to Openmic in that tab and allow Zapier to use the account. The connection is then saved once and offered again in every step that uses Openmic.
Your first Openmic Zap
GoalEvery call where the agent extracted data ends up as a row in a shared sheet.
- 01
Build: choose the trigger
Create a Zap, pick Openmic as the starting app and New Post-Call Summary as the event. Select your connection, then the bot whose calls should count.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent call summaries of that bot, so you map the next steps on a real conversation rather than a blank.
- 03
Add the filter
Click the plus icon, choose Filter, then set the field to look at, the rule and the value. Here: go on only when the extracted data holds something.
- 04
Add the destination
Add the action of the app that keeps your call log, then map the caller, the summary and the extracted data into its fields. The filter makes this a multi-step Zap.
- 05
Test and publish
Test each step once and read what came back in the sheet. When the new row looks right, click Publish to switch the Zap on.
Openmic triggers
1 event starts a Zap when something happens in Openmic, and one of them is instant: the app calls Zapier straight away, whatever your plan.
New Post-Call Summary
Instant triggerIn Zapier“Triggers when OpenMic finishes a call and posts a summary (caller, summary, extracted data).”
Starts a Zap each time one of your Openmic agents wraps up a call and posts its summary. The Zap receives who called, what was said in short, and the data the agent pulled out of the conversation, ready to map into the next step.
Openmic actions
Openmic gives you 1 action. For each one: what it does for you, when to reach for it, and what to watch out for.
Create a Phone Call
ActionIn Zapier“Creates a new outbound phone call.”
Places a new outbound call from a number you set to the number you map, so your voice agent rings a contact when another app gives the signal.
Openmic searches
4 search steps look for data that already exists in Openmic, so a later step can use it.
A search step finds something that already exists in Openmic and hands it to the next steps. In the editor, Openmic's searches sit at the bottom of the Action event list, under SEARCH. Like any extra step, a search makes the Zap multi-step. Three settings decide what happens when the result is not what you expected.
Find Bot
SearchIn Zapier“Finds a Bot for a given Id.”
Fetches one voice agent from its agent UID, the identifier Openmic gives each bot. It cannot look a bot up by its name.
Find Call
SearchIn Zapier“Finds a Call for a given Id.”
Retrieves a single call from its call UID. The next steps then work with that exact conversation instead of a guess.
Get Bots
SearchIn Zapier“Gets all bots of the user.”
Returns all the bots on your account in one go, with no field to fill in. Handy when a step needs to go through every agent you run.
Get Calls
SearchIn Zapier“Gets all calls of the user.”
Brings back all the calls of your account, again without any field to set. It gives a later step the whole list rather than a single conversation.
The three settings every search exposes
- Successful if no search results are found?Left on its default, a search that finds nothing stops the Zap and skips the steps that needed it. Turned on, the Zap carries on with an empty value.
- Create X if it doesn't exist yet?This box turns a search into a find-or-create. None of Openmic's four searches offers it, so nothing missing gets created along the way.
- If multiple search results are found?Several matches: keep the first one (the default), stop the Zap, or pass all of them to the next steps. Worth checking on Get Bots and Get Calls.
When an Openmic Zap breaks
Zapier attaches no help article to Openmic and its listing documents no limit of its own. The breakdowns below come from how Zapier works, applied to voice calls.
The surprises mostly come from Zaps that feed themselves and from badly written numbers. If yours misbehaves, our Zapier troubleshooting page is the next stop.
Past calls are never picked up
A Zap only reacts to calls that end after you publish it. Summaries of earlier conversations stay where they are: moving that history is a separate job.A Zap that keeps calling
New Post-Call Summary followed by Create a Phone Call in the same Zap: each call ends, posts a summary, starts the Zap and places the next call, burning tasks.A surge of calls held back
When a big batch of events lands at once, after a campaign or a migration, Zapier's flood protection can hold it back instead of running everything.Numbers in the wrong format
Create a Phone Call wants both numbers in E.164 format. A number mapped from a form with spaces or no country code does not match what the field expects.
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