Orum alternatives: where to go and how to switch without losing anything
Eight destinations ranked by how well they fit a team leaving Orum, one per reason to leave, and a nine-step switch plan.
Short answer: CloudTalk if you want to keep parallel dialing with a public price, Allo for up to 5 parallel calls with no contract (Ultra plan), PhoneBurner if you'd rather dial one line at a time, Close if you want CRM and dialer in one tool, Skipcall if your team is under 9 reps, Aircall or Ringover for a full phone system with a power dialer, Nooks if you want another US dialer of the same kind. Before you pick, know this: Orum keeps your recordings for the life of the contract and its help center only describes one-by-one downloads. Pull them before you go. We compared these eight tools and their pricing in 2026.
The ranking is editorial: a sponsored spot is always labeled on its card, and no affiliate link changes a score.
Why teams leave Orum
Orum still gets strong reviews overall, and users often praise how many more conversations it gets them. People leave over how it's sold, plus a few complaints that keep coming back. Six reasons, from hard facts to the more debated ones.
Quote only, 9 seats minimum
Orum publishes no prices. You request a quote based on package and user count, and the pricing page sets a 9-seat minimum. For a team of four, that's five seats paid for nothing. It's a common reason small teams leave.
10 caller IDs a month, max
Dials are unlimited on paid plans, into the US, Canada and 160+ countries. But caller IDs (the number your prospect sees) are capped at 10 per month. Teams calling several regions hit that wall.
Numbers flagged as spam
Orum advertises numbers with daily spam monitoring. Still, according to user reviews, the number sometimes shows up as spam on the prospect's phone. When that happens, connect rates drop and the whole point of the tool goes with them.
A lag on pickup
The parallel dialer runs up to 5 lines and hands the rep whoever answers. Users report a slight audio delay at that moment, one to two seconds according to some accounts. The prospect says hello to silence, and sometimes hangs up.
Voicemail detection that disappoints
Orum says it detects voicemail in 20+ languages. Some users still call it frustrating, and others say the AI features need work. Timeouts and dropped calls are also mentioned, rarely according to the reviewers.
What stays behind when you leave
Recordings are kept for the life of the contract, then nothing is promised. They download one at a time, from one link per recording. Orum-provided numbers stay with Orum. Your call history lives in your CRM, if the integration ran properly.
You're leaving because… go to…
The right Orum alternative depends on what's pushing you out. Usually one line applies, and each card jumps to the full write-up.
Parallel add-on at €39 per user, on top of the plan.
You're done with contractsAlloUp to 5 parallel calls on Ultra, no contract.
Pickup lag makes prospects hang upPhoneBurnerOne line at a time, the rep is there when they answer.
Your CRM is mostly a dialing toolCloseCRM and power dialer in one product, from Growth.
Your team has fewer than 9 repsSkipcallFrom one license, 4-line parallel from Starter at €60.
You want one phone system for everythingRingoverPower dialer included on Business at $49.
Orum alternatives, tool by tool
Cards are ranked by fit for a team leaving Orum: first the tools that keep parallel dialing at a public price, then the ones that change how you dial at a public price, then full phone systems, and last the quote-only rival. Among the parallel tools, rank doesn't follow price: CloudTalk leads because its add-on dials up to 10 lines on a full phone system, and Allo keeps 5 calls with no contract. Skipcall is the cheapest parallel dialer, but its licenses cap monthly conversations, so it sits further down. The score out of 5 judges the tool overall; the rank judges it as a way out of Orum. For each one: why switch, who it's for, the catch, how to move from Orum, and its 2026 price in the currency the vendor shows. Koncert (1 to 5 parallel lines) is quote-only, ConnectAndSell (connects reps to the first live voice, sold per seat) goes through its sales team, and Kixie (up to 4 lines) doesn't show a readable price, so they don't get a card. If you're on Kixie, see our switch from Kixie page.
CloudTalk: parallel dialing with a price you can read
Most relevantWhy switch to CloudTalk. It's the shortest path for a team that likes Orum's parallel dialer but not the sales call to get a number. CloudTalk sells parallel dialing as a public add-on: €39 per user per month on annual billing, on top of your plan. The add-on dials up to 10 lines at once, twice Orum's five. You know the bill before you talk to anyone.
Who it's for. Outbound teams of any size, from one rep, who want several lines at once plus a full business phone system. Also teams that want to start month to month: CloudTalk offers monthly billing with no commitment, while annual locks you in for 12 months.
Who it's not for. Teams that only dial by hand and just need a phone: you'd pay for a full phone system you barely use. A one- or two-person team can take Starter or Essential (1 license minimum) plus the parallel add-on; only Expert, which includes the power dialer, needs 3 users.
The catch. Add-ons stack up. For ten reps, the cheapest setup with parallel dialing is Starter plus the add-on: €25 plus €39, so €64 per rep per month on annual billing, or €640 a month for the team (€680 on Essential). Want the power dialer included? Expert plus the add-on comes to €88 per rep, €880 a month. CloudTalk shows these prices in euros. Our score is 3.3 out of 5: complete product, but read the price grid twice.
How to move from Orum. Your call lists live in your CRM, not in Orum, so plug CloudTalk into the same CRM and your views come back. Pull the Orum recordings you need first (step 2 below). Plan new caller IDs too: Orum's numbers stay with Orum.
Pricing. Starter €25, Essential €29, Expert €49 per user per month billed annually (€34, €39 and €69 monthly). Power dialer add-on €15, included in Expert; parallel add-on €39. Full breakdown on our CloudTalk pricing page, and the weak spots in our CloudTalk review.
- Score
- 3.3 / 5
- Paid
- Expert €49 / user / month (annual)
- Parallel
- €39 / user add-on, up to 10 lines
- Minimum
- 1 license (3 on Expert)
Allo: up to 5 parallel calls, no contract
No contractWhy switch to Allo. Allo, a French vendor, runs a parallel dialer on its Ultra plan that places up to 5 calls at once, the same line count as Orum. Its pricing page says there are no setup fees and no contract. If an annual commitment is what bugs you about Orum, that's the pitch.
Who it's for. Sales teams that want parallel dialing without signing for a year.
Who it's not for. A large team that needs a negotiated master agreement with written service commitments. Ask Allo what it offers at that level before you move. Also not for a small team on a tight budget: parallel dialing only comes with Ultra, the top plan.
The catch. Parallel dialing is on Ultra only, $100 per seat per month billed annually ($120 monthly), a plan you get through Allo's sales team. Business, at $32, has no parallel dialer; the power dialer there is a $50-a-month add-on for the whole team, not per seat.
How to move from Orum. Same logic as everywhere: contacts stay in your CRM. Check that Allo logs calls in your CRM the way Orum did, and run two reps on it for a week before you switch everyone.
Pricing. Solo $10, Business $32, Ultra $100 per seat per month billed annually ($15, $45 and $120 monthly). Parallel on Ultra only; power dialer add-on $50 a month per team. Ten reps on Ultra: $1,000 a month on annual billing. No setup fees. Compare it with the rest in our best power dialers ranking.
- Parallel
- up to 5 calls, on Ultra
- Contract
- none, no setup fees
- Paid
- Ultra $100 / seat / month (annual)
- Catch
- parallel on Ultra only
PhoneBurner: one line at a time, public prices
Single lineWhy switch to PhoneBurner. Some reps hate the second or two of dead air that parallel dialing can create when a prospect picks up. PhoneBurner dials one line at a time, so the rep is already there when someone answers. Per-seat prices are public, but the page quotes no seat minimum, so ask before you sign.
Who it's for. Teams calling warm or qualified contacts, where each conversation matters more than raw volume.
Who it's not for. Teams hammering cold lists with low connect rates. One line instead of five means fewer conversations per hour.
The catch. It's pricey per seat for a single-line dialer: $140 per user per month on annual billing for the entry plan.
How to move from Orum. Connect it to your CRM, then reset targets: fewer dials, more time per call. A two-week pilot with two reps tells you whether the meeting rate makes up for it.
Pricing. Standard $140, Professional $165, Premium $183 per user per month billed annually ($165, $195 and $215 monthly). Ten reps on Standard: $1,400 a month. Call recordings are kept 30 days on Standard, 90 days on Professional and with no limit on Premium.
- Paid
- Standard $140 / user / month (annual)
- Lines
- one at a time
- Minimum
- not quoted
- Catch
- fewer dials per hour
Close: a CRM that dials, no seat minimum
CRM plus callingWhy switch to Close. With Orum you pay for a dialer on top of a CRM you also pay for. Close puts both in one product: a sales CRM with a power dialer from the Growth plan and, on Scale ($139), a predictive dialer that dials several numbers at once and connects the rep as soon as someone picks up. No seat minimum is listed.
Who it's for. Small and midsize companies without a heavy CRM, or whose CRM is mostly used to make calls.
Who it's not for. A team settled on Salesforce. Switching CRMs to switch dialers is a much bigger project.
The catch. The first plan with a power dialer is Growth at $99 per seat per month on annual billing. Essentials at $35 doesn't include it. Our score is 3.8 out of 5.
How to move from Orum. Here you migrate the CRM too: export contacts and history from your current CRM, import into Close, then rebuild call lists. Budget weeks, not days.
Pricing. Solo $9, Essentials $35, Growth $99, Scale $139 per seat per month billed annually ($19, $49, $109 and $149 monthly). Ten reps on Growth: $990 a month, plus calls billed by usage (around $0.02 a minute for most outbound calls). See our Close review.
- Score
- 3.8 / 5
- Paid
- Growth $99 / seat / month (annual)
- Minimum
- none listed
- Catch
- you switch CRMs too
Skipcall: parallel dialing from a single license
Small teamsWhy switch to Skipcall. Orum's 9-seat minimum locks out teams of 2 to 8 reps. Skipcall, a French vendor, sells from a single license and runs a 4-line parallel dialer. Worth a look if you call into Europe.
Who it's for. A founder doing their own outbound, a team of 3 or 4 reps, or a lead generation agency that wants to try before committing.
Who it's not for. Teams that want Orum's five lines: Skipcall dials four at a time, which you'll feel on lists with low pickup. Also not for a rep who goes past 400 conversations a month and won't pay for the Expert tier.
The catch. 4-line parallel dialing is included from Starter, €60 per license per month billed annually, excluding VAT; the €22 VoIP plan doesn't have it. The trap is elsewhere: each license caps conversations, and any call over 10 seconds counts. That's 400 a month on Starter, 1,000 on Intermédiaire, and unlimited only on Expert at €210. Next to Orum's unlimited dials, count your conversations before you pick a tier. The Entreprise plan is quote-only and aimed at teams of 6 licenses or more.
How to move from Orum. Connect it to your CRM, rebuild your call views, then compare connect rates for two weeks on the same lists. Skipcall says there's no commitment beyond the period you pick, so pick a short one first.
Pricing. VoIP €22, Starter €60, Intermédiaire €120, Expert €210 per license per month, billed annually, excluding VAT. One license minimum; Entreprise is quote-only from 6 licenses. Ten reps on Starter: €600 a month excluding VAT.
- Paid
- Starter €60 / license / month (annual, excl. VAT)
- Parallel
- 4 lines, from Starter
- Minimum
- 1 license
- Catch
- 400 conversations / license on Starter
Aircall: the team phone system, power dialer on Professional
Team phoneWhy switch to Aircall. Aircall is a cloud phone system built for teams. If your support team already runs on it, putting sales on it too keeps admin and billing in one place.
Who it's for. Companies that want one phone system for sales and support.
Who it's not for. High-volume outbound teams chasing parallel dialing: Aircall's dialer is a power dialer, one line at a time, and only on Professional.
The catch. Essentials at $30 has no power dialer. You need Professional at $50 per license on annual billing, with 3 licenses minimum. Our score is 3.2 out of 5: a good phone system, an average prospecting tool.
How to move from Orum. Turn on Aircall's CRM integration, check that calls land on the right contact record, and test the dialer on a real list before you cut Orum.
Pricing. Essentials $30, Professional $50 per license per month billed annually. Ten reps on Professional: $500 a month. Enterprise needs 25 licenses. Details on our Aircall pricing page and in our Aircall review.
- Score
- 3.2 / 5
- Paid
- Professional $50 / license / month (annual)
- Minimum
- 3 licenses
- Catch
- dialer on Professional only
Ringover: full phone system, power dialer included
All in oneWhy switch to Ringover. Orum only does outbound. Ringover is a complete phone system: inbound, outbound, and a power dialer included in the Business plan. If you pay for a separate phone tool next to Orum today, you can drop one.
Who it's for. Teams that want a single tool for prospecting and the rest of their calls.
Who it's not for. Pure outbound teams living on parallel dialing should know the power dialer included in Business calls one number after another; Ringover sells a parallel dialer only as a paid add-on, so ask for its price before you compare.
The catch. Three users minimum and a 12-month commitment. You leave one contract to sign another, so read the term. Our score is 3.9 out of 5.
How to move from Orum. Connect Ringover to your CRM, set up your numbers, and retrain the team on the switch from parallel to power dialing: calls per hour change, so warn them.
Pricing. Talk $19, Business $49 per user per month billed annually ($29 and $69 monthly). Ten reps on Business: $490 a month. See also our best VoIP business phone ranking.
- Score
- 3.9 / 5
- Paid
- Business $49 / user / month (annual)
- Minimum
- 3 users, 12 months
- Catch
- 12-month commitment
Nooks: the direct US rival, also quote-only
Same modelWhy switch to Nooks. A direct US rival to Orum: parallel and multi-line dialing, with a connection the vendor bills as "Zero Latency", its answer to the pickup lag users blame on Orum. If your team wants to stay on a US outbound dialer, it's the name to put next to Orum at renewal.
Who it's for. Outbound teams focused on North America that want leverage in their Orum renewal.
Who it's not for. Teams leaving Orum because of the quote: Nooks doesn't publish prices either, it's a custom quote.
The catch. Nooks sells its own data package (Apollo, People Data Labs, Wiza and others), but numbers from ZoomInfo, Cognism or LeadIQ need your own subscription with them. Add that up before you compare.
How to move from Orum. As with Orum, your lists come from the CRM, so reconnect Nooks there. Put both quotes side by side with the same seat count and the same term.
Pricing. Custom quote. Ask whether the data package is included, or budget for your ZoomInfo, Cognism or LeadIQ subscription.
- Paid
- custom quote
- Data
- Nooks package; ZoomInfo, Cognism, LeadIQ separate
- Best for
- North America outbound
- Catch
- no public price
The 8 Orum alternatives side by side
Our default pick: CloudTalk to keep parallel dialing, Skipcall under 9 reps. To make it concrete, take 10 reps on annual billing, on the cheapest plan that includes the dialer and accepts 10 users. Orum: custom quote, 10 seats clear the 9-seat minimum. Ringover Business: $490 a month. Aircall Professional: $500 a month. For parallel dialing, Skipcall Starter: €600 a month excluding VAT, with capped conversations. CloudTalk Starter with the parallel add-on: €640 a month (€680 on Essential, €880 on Expert, power dialer included). Allo Ultra: $1,000 a month. Close Growth: $990 a month, plus usage-based calling. PhoneBurner Standard: $1,400 a month. Nooks and Koncert: custom quote.
| Published price and minimum | Dialing mode and migration | |
|---|---|---|
| OrumWhere you start | Custom quote, 9-seat minimum, unlimited dials | Parallel up to 5 lines or single line; recordings downloaded one by one |
| CloudTalkPublic parallel price | Starter €25 per user annual, 1 minimum (3 on Expert); parallel +€39 from Starter | Parallel add-on, up to 10 lines; lists come from the CRM |
| AlloNo contract | Ultra $100 per seat annual, no setup fees, no contract | Parallel up to 5 calls on Ultra; lists come from the CRM |
| PhoneBurnerSingle line | Standard $140 per user annual, seat minimum not quoted | One line at a time; reset dial targets |
| CloseCRM plus calling | Growth $99 per seat annual, no minimum listed | Power dialer on Growth, predictive on Scale; CRM moves too |
| SkipcallSmall teams | Starter €60 per license annual, excl. VAT, 1 minimum | 4-line parallel from Starter; conversations capped except on Expert |
| AircallTeam phone | Professional $50 per license annual, 3 minimum | Power dialer on Professional only |
| RingoverAll in one | Business $49 per user annual, 3 minimum, 12 months | Power dialer included; parallel dialer as a paid add-on |
| NooksSame model | Custom quote; Nooks data package, ZoomInfo, Cognism or LeadIQ separate | Parallel and multi-line; lists come from the CRM |
Prices read in 2026 on each vendor's official pricing page. "Custom quote": the vendor publishes no amount.
Leave Orum in nine steps
Order matters. The first two steps protect what Orum won't help you carry out: your contract timeline and your recordings. The rest protect your connect rate.
Read your Orum contract first
Step 1Orum's pricing page shows no commitment term, so everything lives in your contract. Find the end date, the cancellation notice period and any auto-renewal clause. Put the notice deadline in your calendar.
Every other step hangs on that date. A clean switch finishes before the contract ends, not after.
- Output
- end date and notice period
- Risk if skipped
- an auto-renewed year
Download the recordings you need to keep
Step 2Orum keeps call recordings for the full life of the contract. After that, don't count on them. They sit in Call History, in the Recording column, and you download them one at a time: copy the link, download, listen.
Orum's help center only describes one link per recording, opened one at a time. So triage: keep calls you need for coaching, disputes or legal reasons, not everything. If you turned on public recording links (Settings, then System), those links also sit in your CRM, but they point back to Orum. Download the files themselves.
- Where
- Call History, Recording column
- Method
- one by one, one link per recording
Check that call history is in your CRM
Step 3Orum pushes call activity into the connected tool: Salesforce, HubSpot, Salesloft or Outreach. That's where it stays after you leave. Open 10 contacts called last month and check each call is there, with its outcome.
On Salesforce, a Call Recording field may have been created to store the recording link. Check it's filled; if not, step 2 gets more urgent.
- Check
- 10 random records
- Tools
- Salesforce, HubSpot, Salesloft, Outreach
Rebuild call lists in your CRM
Step 4There's nothing to export from Orum here: your lists come from Salesforce reports or HubSpot lists. Inventory the ones your reps actually use, with their filters.
Clean while you're at it: contacts with no number, duplicates, people who asked not to be called. The new dialer calls exactly what you feed it.
- Output
- list of views in use
- Gain
- fewer dead numbers
Prepare new caller IDs
Step 5Orum provides its own numbers, with spam monitoring it advertises, and caps caller IDs at 10 per month. Those numbers stay with Orum. Ask your new vendor how many numbers it provides, in which countries, and how it spots a number flagged as spam.
Start with a few numbers, spread by region if you call several areas. A fresh number dialing 500 times on day one gets flagged fast.
- Question to ask
- spam monitoring on numbers
- Risk if skipped
- calls shown as spam
Connect the new dialer to your CRM and sequences
Step 6Orum integrates with HubSpot, Salesforce, Outreach, Salesloft, Apollo and Gong. List the ones you use and check, one by one, that the new tool does the same job: log the call, move the sequence forward, send the recording to your call analysis tool.
If you used Orum webhooks (automatic messages sent to another tool after each call), rebuild them on the new tool or with an automation platform.
- Output
- one test per integration
- Tools
- CRM, sequences, call analysis
Pilot with two or three reps
Step 7Give the same lists to a small group on the new tool and to the rest of the team on Orum, for two weeks. Compare conversations per hour, meetings booked and prospect complaints.
If you go from parallel to single-line dialing, expect fewer dials. The real question is meetings booked, not numbers dialed.
- Length
- 2 weeks
- Metric
- meetings per hour
Review your calling rules
Step 8A tool change is the right moment to separate business contacts from consumers in your lists, and to check the calling rules of every country you dial. If you call into France, for example, cold calling consumers requires their prior consent since 2026, while business-to-business prospecting isn't covered by that new regime.
Have counsel confirm your exact case for each market.
- Lists
- business and consumer separated
- Who checks
- your legal counsel
Cut over, then cancel
Step 9Move the whole team on a Monday, keep Orum open until the contract ends in case you need a forgotten recording, then send your cancellation before the deadline from step 1.
A week after the switch, redo the 10-record check from step 3 on the new tool. A missing call means a gap in the CRM integration.
- Final check
- 10 records after a week
- Risk if skipped
- incomplete history
Is your tool missing from this page? Email us: hello@hackceleration.com
What makes an Orum switch go wrong
Failed switches rarely come from the new tool. They come from a missed deadline, half a price comparison, or a team that kept its old habits.
Leaving without the recordings
They're available for the life of the contract and download one at a time. Starting in the last month means losing some. Start the day you decide.
Comparing prices without minimums
A per-seat price means nothing without the minimum: 9 seats at Orum, 3 at Ringover and Aircall, 1 at CloudTalk (3 on Expert) and at Skipcall. Add the add-ons and any contact data billed separately, then compare the total for your real team.
Going single-line without warning
With one line, dials per hour drop by design. Keep Orum-era targets and the team looks worse than it is. Set targets in meetings, not dials.
Forgetting the numbers
Orum's numbers don't come with you. A batch of fresh numbers dialing hard on day one gets flagged. Ramp up and watch the flags.
Breaking the sequence
If Orum moved your Outreach or Salesloft sequences forward after each call and the new tool doesn't, follow-ups stop quietly. Test each integration with a real contact.
Mixing consumers into B2B lists
Consumer calling rules are stricter in many countries, France included since 2026. A mixed list puts you at risk. Sort it before import.
- Orum contract end date and notice period noted
- Recordings you need downloaded outside Orum
- Call history checked on 10 CRM records
- Call lists rebuilt and cleaned in the CRM
- New numbers ready and monitored
- Two-week pilot measured in meetings booked
Orum alternatives: frequently asked questions
How much does Orum cost?
Orum doesn't publish prices. Its pricing page asks you to request a quote based on package type and number of users, with a 9-seat minimum. Dials aren't capped on paid plans. There's a free trial, capped at 500 dials. Tip: request the quote with your exact headcount and term, then put it next to a public price like CloudTalk or Ringover.
Can I use Orum with fewer than 9 reps?
Not without paying for 9 seats, Orum's listed minimum. A team of four pays for five empty seats. Skipcall and CloudTalk sell from one license (3 on CloudTalk Expert), Close lists no minimum, and Ringover and Aircall ask for three.
What's the difference between a parallel dialer and a power dialer?
A power dialer calls one number after another on a single line. A parallel dialer calls several at once, up to 5 on Orum, and connects the rep to whoever answers first. Parallel gets you more conversations on cold lists; in exchange, some users report a short delay on pickup that can make prospects hang up. Orum offers both modes.
How do I export my Orum call recordings?
One at a time, from Call History: copy the link, then download the file. Orum's help center only describes one link per recording, opened one at a time. Recordings are kept for the life of the contract, so triage and download what you need well before it ends.
Orum vs Nooks: which one?
Both are US parallel dialers sold on custom quotes, so the deal decides. With Nooks, check the contact data: its own package (Apollo, People Data Labs, Wiza and others) or your ZoomInfo, Cognism or LeadIQ subscription, billed separately. Ask for both quotes with the same seats and term, then compare the real total.
Which Orum alternative has a public price?
CloudTalk, Allo, Skipcall, Ringover, Aircall, Close and PhoneBurner all publish prices. For parallel dialing, CloudTalk sells it as a €39 add-on, Allo includes it on Ultra at $100 a seat, and Skipcall from Starter at €60. Our best power dialers ranking compares them all.
Can I keep my Orum phone numbers?
Don't count on it: Orum provides its own numbers, with up to 10 caller IDs per month. Set up new numbers with your next vendor before cutover, and ask how it monitors numbers flagged as spam.
Get the next migration guide in your inbox
One tool to leave, one destination, one migration plan. Nothing else.