Resources · Claude connector

Claude 8am MyCase connectorWhat Claude can do in your 8am MyCase account.

The Claude 8am MyCase connector lists 73 tools. 72 read your practice data, 1 writes (a bug report to the MyCase team), and 0 are undocumented. Here: what Claude can look up across matters, billing and trust, what stays off limits, and who decides.

Verified Trustpilot reviews · AI, automation & growth agency

Overview

What changes for attorneys and legal staff

Instead of clicking through MyCase tabs to answer a partner's question, you ask Claude in plain English. With this connector it reads your firm's practice data under your own MyCase permissions: matters, contacts, tasks, calendar, documents, time entries, invoices, trust accounts and client portal messages. 8am publishes a full catalog describing every tool.

Know what a matter really owes. get_case_billing_summary returns a case's fee structure, totals billed, collected, outstanding and overdue, aging and unbilled work. 8am warns that the balance shown on a client's case list is not money owed; this summary is.

See what is due this week. list_tasks, filtered on open tasks due before a date, answers the Monday question without exporting the whole task history.

Reconcile trust without mixing it with revenue. list_trust_ledger_entries reads deposits into and payments out of trust (IOLTA), and list_trust_bank_accounts shows client funds held in each account.

What the directory sheet does not tell you. Write tools exist, but they are a separate beta: off by default, granted per firm on enrollment, and absent from the sheet. No delete tool is exposed at all. 8am also asks firms to weigh confidentiality before connecting, since privileged communications may reach Claude. And nothing runs on its own: Claude reads MyCase while it answers you, so no reminder goes out when a deadline nears. That background work is the job of an automation tool, a different trade covered on the Integrations hub.

Vocabulary

Five words before you connect

The vocabulary you will meet while plugging MyCase into Claude.

Connector
The link you set up once between Claude and an account you already have, so Claude can work in it while it answers you.
Tool
One named thing a connector lets Claude do. Claude picks the ones it needs mid-answer, and the directory lists them by name.
Authorization
The service's own sign-in screen, where you hand Claude the access it will use. Granted once per person, revocable later.
Approval
The confirmation Claude waits for before it goes through with something that changes your account, shown right in the chat.
MCP
The shared standard connectors are built on: the piece that lets an assistant like Claude talk to an outside service.
Connect

Connect MyCase to Claude in three steps

  1. 01

    Find 8am MyCase in Claude

    In Claude's settings, open Customize, then Connectors, and look for 8am MyCase in the list. On a Team or Enterprise workspace, an Owner or Primary Owner has to enable it first, before any member can sign in.

  2. 02

    Start the connection

    Click Connect on its row, then sign in as your own MyCase user in the window MyCase opens. Every call runs as that individual user. If the link ever breaks, use Disconnect and connect again.

  3. 03

    Read the authorization screen

    Read the authorization screen and 8am's terms before you accept. They belong to the service, not to Claude, and they set what the access covers. Disconnecting stops future access later on.

Tools

The 73 tools, sorted by what they do

8am MyCase gives Claude 73 tools: 72 that read your account, 1 that change something in it.

Two groups: what Claude reads, and the one tool that writes. Tool names stay exactly as Claude shows them. The beta write tools 8am documents are not on the directory sheet, so they are not listed here.

  • 72 read
  • 1 write

What Claude reads (72)

72 tools

Seventy-two tools that 8am annotates as read-only: they look up firm data and change nothing.

download_document

Hands Claude a short-lived link to the raw file of a document, returned exactly as stored. For the extracted text instead of the file, 8am points to the text tool.

When it helps
a paralegal needs the signed engagement letter itself, not a summary of it.

Sourcemcp.mycase.com · October 1, 2026 ↗

download_document_version

Fetches the raw file of one specific version of a document through a short-lived link, rather than the current file. Useful whenever the history of a draft matters.

When it helps
comparing the version sent to opposing counsel with the one finally filed.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_call

Opens one call log entry from its ID. Call log entries also turn up in the call list and in the firm-wide search, which is where their IDs come from.

When it helps
checking exactly what was logged after a client's phone call yesterday afternoon.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_case

Returns one case with its full staff roster, lead and originating lawyer, rate details and the newest free-text status note firm staff keep on the matter.

When it helps
a partner asks who is staffed on a matter and where it stands, five minutes before a client call.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_case_billing_summary

Gives the billing picture of a case: fee structure, amounts billed, collected, outstanding and overdue, trust or credit held, aging, unbilled work and the latest bill and payment.

When it helps
deciding whether to keep working before a retainer is replenished.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_case_folder

Finds the root document folder of a case, the top of that matter's document tree, which the folder tools then open subfolder by subfolder.

When it helps
you want Claude to walk through a matter's folder structure instead of searching documents across the whole firm.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_case_invoice_line_items

Breaks one invoice into its lines, grouped as time entries, expenses, flat fees and discounts, plus balances carried over from earlier unpaid invoices and the invoice header.

When it helps
a client disputes a bill and you need to see exactly what was charged.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_case_stage

Reads a single case stage from its ID, the label your firm uses to mark where a matter sits in its life cycle.

When it helps
a stage ID shows up on a case record and you want its actual name before reporting on it.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_client

Pulls up one client record by its ID. 8am's catalog describes it in a single line, so the record's content is whatever MyCase stores for that client.

When it helps
confirming a client's details before a staff member drafts a letter.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_company

Retrieves a single company contact from its ID, the organization-side counterpart of the client record, once Claude has located it in a list or a search.

When it helps
a corporate client is involved in several matters and you want its record in front of you before a conflict check conversation.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_custom_field

Shows how one custom field is defined, from its ID. Firms add these fields to track what MyCase does not cover by default, so the definition tells Claude how to read the values.

When it helps
understanding what an unfamiliar field on a matter actually stands for.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_document

Returns the metadata of a document, and only that. For the file, 8am points to the download tool; for its words, to the text tool.

When it helps
checking a document's details before deciding whether it is worth opening at all.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_document_text

Provides the plain text MyCase extracted from a document, through a link that expires in about five minutes, with its length, page count and parse date.

When it helps
asking Claude to summarize a long deposition transcript without downloading it yourself.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_event

Opens one calendar event. 8am adds a precise caveat: when starting from a search result, Claude must pass the appointment rule ID, since a search hit points to a single occurrence.

When it helps
pulling the details of a hearing found through the firm-wide search.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_expense

Reads one expense entry from its ID, once Claude has spotted it in a case or firm-wide expense list, so you see its details without opening MyCase.

When it helps
an associate wants the details of a filing fee before it goes on the next bill.
Watch out
this one only reads; the beta tools for expenses are a different set.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_firm

Gives information about the current firm, the account the connection is tied to. 8am's catalog says no more about it than that.

When it helps
a consultant working with several firms checks which one Claude is connected to right now.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_invoice

Retrieves a specific invoice by ID, including invoices with online payments disabled, since it uses the same wide scope as the firm-wide invoice list.

When it helps
answering a client who quotes an invoice number over the phone.
Watch out
8am states that invoices stay read-only, beta or not.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_lead

Opens one lead and its reference to the potential case MyCase paired with it. 8am warns that this potential case is not a regular case: the case tools never return it.

When it helps
reviewing a prospective client before an intake meeting.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_location

Reads one of the firm's locations from its ID, usually after Claude has seen that ID on another record or in the list of locations.

When it helps
a firm with several offices wants to know which one a matter or event is attached to.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_me

Tells Claude who the signed-in MyCase user is. Since every call runs as that person, it is the quickest way to check whose permissions apply.

When it helps
results look thin and you want to confirm you are not connected under a colleague's account.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_message_thread

Shows the metadata of a client portal or staff message thread: subject, sender, participants, related case and the opening message. The full exchange comes from the thread messages tool.

When it helps
seeing who is involved in a conversation before reading it all.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_note

Pulls one note from its ID, whether it sits on a case, a client or a company; the case, client and company note lists are where such IDs appear.

When it helps
rereading the exact wording of a note an associate left after a strategy meeting.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_people_group

Opens one people group from its ID. These are the contact groups a firm uses to organize its contacts, and the record tells Claude what a group covers.

When it helps
you want to know what a group label on a contact actually covers before relying on it in a mailing list discussion.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_practice_area

Returns one practice area by ID, the category a firm assigns to its matters, so Claude can put a name on a code it met elsewhere.

When it helps
a report shows a practice area ID and you want its name before sharing the figures with the partners at the monthly meeting.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_referral_source

Looks up one referral source from its ID, the channel through which a matter or a client came to the firm, as recorded in MyCase.

When it helps
marketing wants to know which referral source brought in a specific new client, to thank the right partner firm or directory.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_staff

Opens the record of one staff member from its ID, once Claude has found it on a case roster or in the staff list.

When it helps
confirming who an unfamiliar name on a matter is before you email them.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_task

Fetches one task in full from its ID, after Claude has spotted it in the task list or in a search hit, with everything recorded on it.

When it helps
checking the exact description of a task a supervising attorney assigned to you this morning, before you start on it.

Sourcemcp.mycase.com · October 1, 2026 ↗

get_time_entry

Returns one time entry with its server-computed total, always present. Billing status and linked invoices appear only if your role has billing access, and are withheld otherwise.

When it helps
verifying whether a specific entry was already invoiced before a client queries it.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_all_expenses

Lists every expense across the firm, with an optional filter on one case. Claude can then total them, group them by matter or sort them as you ask.

When it helps
the managing partner wants a quick view of costs incurred firm-wide this quarter, without an export.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_all_invoices

Lists invoices across the firm, or for one case with a filter, including bills whose unpaid balance was carried over into a later invoice.

When it helps
spotting which invoices are still open across all matters before a collections meeting with the office manager.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_all_payments

Lists payment transactions of every kind: bill, retainer, subscription and quick-bill payments, including pending and failed ones, which a status filter can narrow down.

When it helps
finding out whether a client's card payment actually failed last week, before you chase them about it.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_all_time_entries

Lists time entries across the firm, optionally for one case, each with a computed total that 8am recommends over multiplying hours by rate yourself.

When it helps
reviewing how much time the whole team logged during a busy month, and on which matters it went.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_callers

Lists everyone who can appear in call logs, meaning clients and leads, so Claude can match a call to the right person.

When it helps
a receptionist wants to know whether a caller is an existing client or a lead.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_calls

Gives Claude the call log, most recent entry first, which is the running thread of the firm's phone contacts with clients and leads.

When it helps
at the end of the day, a quick recap of the calls that came in while you were in court, so nothing waits until tomorrow.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_case_billing_expenses

Lists a case's expenses with a computed total. 8am flags a trap: an expense marked as not billed is not necessarily billable, so the billable field must be checked too.

When it helps
preparing the expense section of a matter's next invoice.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_case_billing_flat_fees

Lists the flat-fee lines of a case: fixed amounts with no activity, rate or duration, the third kind of line next to time and expenses.

When it helps
checking which fixed-fee items have been charged on a real estate closing.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_case_billing_payments

Lists successful payments applied to a case's bills. Retainer, subscription and quick-bill receipts are excluded, as are pending or failed transactions.

When it helps
confirming what a client has paid on a matter's invoices.
Watch out
8am says never to infer an absence of failed charges from this feed.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_case_billing_time_entries

Collects a matter's time entries with a computed total that prices flat-rate entries correctly, which 8am prefers over adding the rows up by hand.

When it helps
estimating the next bill on an hourly matter before the billing run, so the client is not surprised.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_case_documents

Shows the documents attached to one case, the narrow view Claude uses when it does not need to search across the whole firm's files.

When it helps
asking which pleadings and exhibits are on file for a litigation matter the day before a hearing.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_case_invoices

Lists one case's invoices, scoped to that case on the server side, so nothing from another matter slips into the answer Claude gives you.

When it helps
a client asks for the full history of bills on their divorce matter and you want it in one list.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_case_notes

Lists the notes of a case. 8am stresses that these are distinct from the running status notes, with their own subject, date and archived state.

When it helps
catching up on internal notes before taking over a matter from a colleague.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_case_roles

Lists the case roles defined in the firm, the vocabulary used to say who plays which part on a matter, so Claude reads rosters correctly.

When it helps
a new hire wants to understand the roles that appear on case rosters before joining a trial team.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_case_stages

Returns every case stage the firm has defined, so Claude can group matters by where they stand in their life cycle and count them.

When it helps
counting how many matters sit in discovery versus settlement this month, for a capacity discussion with partners.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_cases

Lists all cases, filterable by status, recent activity and text. Each row carries a staff summary; the full roster comes from the matter details tool.

When it helps
listing the open matters touched since last Friday.
Watch out
potential cases paired with leads never appear here.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_client_cases

Lists the cases of one client. 8am warns that the outstanding balance field here is not money owed but each case's flat-fee amount.

When it helps
seeing every matter a long-standing client has had with the firm.
Watch out
for real amounts due, use the billing snapshot.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_client_message_threads

Narrows the portal view to the message threads with one specific client, rather than every thread you are allowed to see across the firm.

When it helps
reviewing all portal conversations with one client before a difficult call, so you know what was promised.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_client_notes

Brings back the notes filed on a client rather than on a case, which often hold relationship details that never made it into a matter.

When it helps
remembering what a client said about their preferences or availability at the last meeting.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_clients

Lists all clients, with filters on name, email, phone and free text. It is the place to find the right person before opening any other record.

When it helps
two clients share a surname and you only know the phone number one of them called from.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_companies

Returns all company contacts, filterable by status, name, email, phone and text: the company-side directory of the firm, distinct from individual clients.

When it helps
finding every corporate contact in one sector before a partner drafts a client alert about a new regulation that affects them.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_company_notes

Gathers the notes attached to a company record, which MyCase keeps separate from case notes and client notes.

When it helps
before renewing an engagement, checking what colleagues noted over the years about a corporate client's billing preferences and key contacts.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_contacts

Lists every contact across the firm, clients, companies and leads together, when Claude does not yet know which kind of contact it is looking for.

When it helps
a name comes up in an email and you want to know whether the firm has it on file.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_custom_field_options

Gives the allowed options of a list-type custom field, so Claude knows the possible values before it interprets one found on a record.

When it helps
a dropdown field on matters shows cryptic codes and you want the full list of choices explained.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_custom_fields

Lists all custom field definitions the firm has added on top of MyCase's standard fields, which is the map Claude needs to read them.

When it helps
auditing which custom fields exist before building a report around them.
Watch out
definitions only; the values sit on each record.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_document_versions

Lists every version of one document, so Claude can tell you how many drafts exist and pick the one to fetch next.

When it helps
tracing how a settlement agreement evolved from round to round of negotiation, version by version.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_document_versions_all

Covers document versions across the whole firm, not just for one file, which suits broad reviews of recent document activity on every matter.

When it helps
an office manager checking which documents gained new versions this week, ahead of the weekly backup check.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_documents

Returns every document in the firm as metadata only. Text and files come from the dedicated text and download tools, as 8am points out in its catalog.

When it helps
finding all engagement letters across matters by name before a compliance review.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_events

Lists calendar events. 8am advises filtering by dates: without a range, the tool returns the firm's whole history, oldest first, which buries what is coming up.

When it helps
asking for every hearing and deposition scheduled over the next two weeks.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_folder_documents

Shows what sits inside one folder, the next step once Claude has the case folder or a subfolder in hand.

When it helps
seeing what is in a matter's correspondence folder without searching the entire firm, then asking Claude to open one file.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_folder_subfolders

Lists the subfolders of a folder, so Claude can walk down a matter's document tree level by level and describe how it is organized.

When it helps
mapping how a complex litigation file is structured before handing it over to another associate.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_leads

Lists all leads, filterable by status, name, email, phone and text. Each one carries a reference to its potential case, which the regular case tools never return.

When it helps
reviewing this week's new inquiries before the intake meeting, with their contact details at hand.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_locations

Lists all the firm's locations, the reference Claude uses to turn a location ID found on another record into an office name.

When it helps
a multi-office firm wants the full list of sites set up in MyCase before reviewing matter distribution.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_message_threads

Surfaces every message thread you can view, most recently active first, staff-only threads included, each with its opening message.

When it helps
catching up on everything that happened in the portal while you were away.
Watch out
8am notes this may include privileged communications.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_people_groups

Returns the firm's people groups, its contact groups, so Claude can see how contacts are organized before it looks inside one of them.

When it helps
checking which contact groups exist before asking Claude which clients belong to the estate planning group.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_practice_areas

Lists every practice area defined in the firm, which lets Claude group matters or figures by area of law in its answers.

When it helps
a partner wants open matters split between family law and estate planning for a staffing review.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_referral_sources

Lists all referral sources recorded in MyCase, the channels through which clients reach the firm, as the firm itself has named them.

When it helps
marketing reviews which sources the firm actually tracks before a quarterly review of where new business comes from.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_staff

Provides the roster of all staff members, useful any time a question in the conversation involves who works on what or who to ask.

When it helps
finding which paralegals are on the team before assigning a document review that needs two people.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_tasks

Lists tasks. 8am's advice: filter on open tasks due before a date to answer what is due, otherwise you get the firm's entire task history. Open tasks include those awaiting review.

When it helps
a Monday list of overdue tasks across your matters.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_thread_messages

Reads every message in a thread, the opening one and all replies in chronological order, with each sender and timestamp.

When it helps
asking Claude to summarize a long portal exchange with a client before you reply, so you answer the right question.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_trust_account_balances

Shows current trust (IOLTA) holdings per client, the rows behind MyCase's Trust Account Summary report, either allocated to a case or held client-wide.

When it helps
checking how much a client still holds in trust before a disbursement is approved.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_trust_bank_accounts

Totals the client funds held in each of the firm's trust bank accounts. 8am insists this balance is client money, never firm revenue.

When it helps
a month-end overview of trust accounts for the bookkeeper.
Watch out
keep these balances apart from billing totals.

Sourcemcp.mycase.com · October 1, 2026 ↗

list_trust_ledger_entries

Reads trust (IOLTA) ledger activity, the rows of MyCase's Trust Account Activity report: deposits into trust and payments or withdrawals out, including incoming deposits that invoice-payment feeds never show.

When it helps
a three-way trust reconciliation at month end with the bookkeeper.

Sourcemcp.mycase.com · October 1, 2026 ↗

What Claude writes (1)

1 tool

One tool with an effect outside MyCase. No source gives it a confirmation of its own: the general rule further down applies.

report_feedback

Approval: see the rule

Files a bug report or a feature request about the MyCase connector itself with the MyCase team. 8am badges it as a write because it has an effect outside MyCase, while it reads and changes no firm data.

What Claude asks for
no source describes a confirmation for it; the general approval rule applies.
When it helps
a tool returns something odd and you want 8am to know.

Sourcemcp.mycase.com · October 1, 2026 ↗

Approvals

What Claude asks before acting

By default, Claude stops and asks for your go-ahead before every action it takes on an account on your behalf. The request shows up in the conversation, at the moment it matters.

On Team and Enterprise, workspace owners decide whether a member can let some actions through without being asked, and they can cap what a connector may do for the whole organization. 8am adds that access is user-scoped: every call runs as one MyCase user and sees only what that user can. For its beta write tools, 8am says Claude asks before each write, but that the prompt comes from Claude, and automations, scheduled tasks or an "always allow" setting can skip it.

Plans

Which plans it works on

Out of 819 sheets in the official directory, not one shows availability by plan. That answer, connector by connector, is published nowhere: it is a real gap in the catalog.

The general rule is public: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile. On Team and Enterprise, an Owner or Primary Owner enables the connector for the organization before each member can connect. 8am's own terms set a stricter condition, set out in the limits section. For this connector's current state, check its sheet in the official directory.

Limits

Where this connector stops

A connector is not an automation. Claude calls these tools while it answers you: nothing fires when a deadline approaches or a payment lands in trust.

A tool list that only shows reads is an observed floor, not a promise: 8am documents write tools that sit outside the sheet, and an admin can open actions no public page lists. The partner badge is not a security audit either, and Anthropic says so on every sheet. This connector is documented only by its publisher; Claude's help center has no page for it. 8am's own page also still says MyCase is missing from Claude's directory and must be added as a custom connector, while the directory has listed it since August 2026. For a connector with fewer tools, compare with the Claude affinity connector.

Two official sources disagree

Which Claude plans can use the 8am MyCase connector?

What this page followsThey answer different questions. Anthropic says where connectors can run; 8am sets a contractual condition tied to client confidentiality and privilege. Neither settles your case alone: check the connector's sheet in the directory, and read 8am's terms before connecting.

Need help

Need help connecting 8am MyCase to Claude?

A person reads every message.

FAQ

Claude 8am MyCase connector: common questions

01What can Claude do with the 8am MyCase connector?
Claude can read your firm's MyCase data from the conversation. The 72 read tools on the directory sheet cover cases, stages and roles, clients, companies, leads and contacts, tasks and calendar events, notes, documents and their versions and text, time entries, expenses, invoices and payments, trust (IOLTA) accounts, ledger and balances, call logs and client portal messages, plus a firm-wide text search. One more tool sends a bug report or feature request to the MyCase team.
02Can Claude change or delete records in MyCase?
Not with the tools on the directory sheet: 72 of them only read, and the last one files feedback with the MyCase team without touching firm data. 8am does document write tools, but they form a separate beta that is off by default and only appears for firms enrolled in it. No delete tool is exposed at all, so deletions happen in the MyCase app. 8am also states that invoices, payments and trust accounts remain read-only.
03Does Claude ask before it acts in MyCase?
By default, yes: Claude asks for confirmation before every action it carries out on an account on your behalf. No source describes a confirmation specific to the tools on the sheet. For its beta write tools, 8am says Claude asks before each write, but warns that automations, scheduled tasks and the "Always allow" setting can skip that prompt, so nothing that needs an attorney's judgment should rely on being asked.
04Which Claude plans is it available on?
No official source publishes plan availability connector by connector, and none of the 819 directory sheets displays it. The general rule says remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile, with an Owner or Primary Owner enabling them first on Team and Enterprise. 8am's own terms add a stricter, contractual condition, quoted in the limits section. Check the directory sheet and 8am's terms before connecting.
05Does Claude see every matter and message in our firm?
No. 8am says access is user-scoped: each call authenticates as one MyCase user and can only see what that user can see in MyCase; billing details on a time entry, for instance, are withheld without billing access. Within those rights, though, the reach is wide, including client portal messages, call logs and notes, which may hold privileged material. Your firm decides who may connect, and on Team and Enterprise an owner can restrict the connector further.
06Why does a client's case list show a balance that is not what they owe?
Because of how MyCase names that field. 8am explains that the outstanding balance on a client's case list carries each case's flat-fee amount, not money owed. For the real figures, Claude should use the billing snapshot of the case, which gives totals billed, collected, outstanding and overdue, plus aging, trust or credit funds held and the latest bill and payment. 8am also asks to keep trust balances, which are client money, apart from billing totals.
07Claude or an automation tool for MyCase?
They do different jobs. Claude answers when you ask: prepare for a client call, review what a matter owes, summarize a portal thread. An automation tool runs in the background on a schedule or an event, which this connector does not do on its own, since nothing fires when a deadline nears. If you need recurring reminders or reports, an automation platform fits; for case questions in conversation, the connector is the right shape.