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WhatsAble Message Make integrationAutomate WhatsAble Message with Make.

Could your WhatsApp follow-ups send themselves while you work on something else? The WhatsAble Message Make integration gives you 14 modules: 4 instant triggers, 9 actions and 1 search. This guide shows how to link your account and build a first working scenario.

Try the WhatsAble Message integration on MakeSee the 14 modules

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What you can automate

What can the WhatsAble Message Make integration do for you?

The WhatsAble Message Make integration links your WhatsAble account to Make, a no-code tool where you build a scenario: an automation made of modules, each one a single brick such as a trigger, an action or a search. In practice, other apps can send WhatsApp messages through WhatsAble, and WhatsApp messages can start work in other apps.

Leads that hear back right away. A form or a CRM adds a new contact, and Send a WhatsApp Message writes to that number. If the lead stays silent, Schedule a follow-up Message queues a second message that only goes out when there was no reply.

A shared inbox that stays tidy. A support team working in WhatsAble's chat interface can use Update a Contact to assign a conversation to a colleague, add a note or change labels, based on data coming from a ticketing tool or a spreadsheet.

Replies that feed your other tools. With Incoming message from Team Bot, each message sent to the WhatsAble bot can start a scenario, for example to log the request in a table or alert a manager. Get delivery status of a message then tells you whether a message landed, so a fallback email can go out when it did not.

The official documentation lists no specific limits for this app, and two modules come without any description, so test them with Run once before relying on them. When a listed module does not cover your need, Make an API Call reaches the rest of the WhatsAble API. Still choosing a tool? Read our n8n vs Make comparison, check the Make pricing page, or see how a neighbouring messaging app works in the 2Chat Make integration.

Connect

How do you connect WhatsAble Message to Make?

  1. 01

    Get your API key

    You need an active WhatsAble account with either a WhatsApp Business API number or the bot number WhatsAble provides. Open the WhatsAble dashboard and copy the API key shown on screen. That key is what Make will use to act on your account.

  2. 02

    Add a module and open the connection

    In Make, add any WhatsAble Message module to your scenario and click Create a connection. A connection is your WhatsAble account linked to Make once, then reused by every WhatsAble module. You can type a label in Connection name, which is optional.

  3. 03

    Paste the key and save

    Paste the API key you copied, or follow the instructions Make shows on screen, then save. The module can now read and send through your account. Every other WhatsAble module in your scenarios will offer this same connection in its list.

First scenario

Your first scenario: greet every new lead on WhatsApp

GoalWhen a new lead arrives in another app, Make sends a WhatsApp message through WhatsAble Message and checks that it was delivered.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario and click the big +. Pick the app where your leads come in, such as your form tool or CRM, and choose its trigger for new records.

  2. 02

    Add Send a WhatsApp Message

    Click the + on the right of the first module, search for WhatsAble Message and pick Send a WhatsApp Message. Select your connection, or create it with your API key if this is your first module.

  3. 03

    Map the phone number and text

    Fill the fields by mapping data from the first module: the lead's phone number goes in the number field, and the name can slot into your message. Each item passed between modules is a bundle, here one lead.

  4. 04

    Check the delivery

    Add Get delivery status of a message after the send module and map the message it just sent. This search tells you whether the message reached the phone, which helps when a number might be wrong.

  5. 05

    Test with Run once

    Click Run once and create a test lead with your own number. Open the bubbles above each module to read the bundles they received, and confirm the message landed on your phone.

  6. 06

    Set the schedule and switch it on

    If your first module is a scheduled trigger, click its clock: a new scenario checks every 15 minutes by default. Then switch the scenario on. Each module run counts as one operation on your Make plan.

Triggers

Triggers: what can start a WhatsAble scenario?

4 modules start a scenario when something happens in WhatsAble Message. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by WhatsAble Message as soon as it happens.

WhatsAble Message1Incoming Message from Notifyer by WhatsAble

Incoming Message from Notifyer by WhatsAble

Instant trigger

In Make“Incoming message for notifier”

This trigger hands your scenario each message that arrives through Notifyer by WhatsAble, so a conversation there can set work in motion elsewhere without anyone copying it by hand.

How it fires
instant, the app calls Make through a webhook as soon as it happens, so there is no schedule to set on this module.
When to use it
your team runs its WhatsApp conversations in Notifyer and wants each new incoming message logged in a CRM or passed to a colleague.
Watch out
the official description is one short line, so run the scenario once with a real message and read the bundle before mapping any field downstream.
WhatsAble Message2Incoming message from Team Bot

Incoming message from Team Bot

Instant trigger

In Make“Triggers when you send a new WhatsApp messages to the WhatsAble bot.”

You get a scenario that starts whenever you write to the WhatsAble bot on WhatsApp, which turns a simple chat message into a task, a record or an alert in your other tools.

How it fires
instant, the app calls Make through a webhook as soon as it happens.
When to use it
you want to text the bot a quick note from your phone, such as a new supplier contact, and see it land in a spreadsheet or a project tool.
Watch out
this trigger listens to the WhatsAble bot, not to your own business number, so pick one of the Notifyer triggers if your customers write to a number of yours.
WhatsAble Message3Incoming Messages from console (Notifyer System)

Incoming Messages from console (Notifyer System)

Instant trigger

In Make“Incoming Messages from console (Notifyer System)”

With this trigger, every incoming message received in the Notifyer System console reaches Make, ready to be sorted, stored or answered by the next modules.

How it fires
instant, the app calls Make through a webhook as soon as it happens, so replies can be handled without waiting for a polling interval.
When to use it
customers write to your business number, and you want inbound requests copied to a helpdesk or a sales pipeline as they come in.
Watch out
it only covers incoming messages; when you also need what your team sends, the next trigger on this list gathers both directions.
WhatsAble Message4Incoming & Outgoing Messages from console (Notifyer System)

Incoming & Outgoing Messages from console (Notifyer System)

Instant trigger

In Make“Get your sent and incoming messages data through a single webhook.”

This trigger gives you one feed of the whole conversation: messages you send and messages you receive in the Notifyer console arrive in Make through a single webhook.

How it fires
instant, the app calls Make through a webhook as soon as it happens.
When to use it
you want a complete history of each WhatsApp thread in a database or CRM, for reporting or for a manager who reviews exchanges.
Watch out
because outgoing messages come in too, add a filter after the trigger if a later step should react to customer messages only, or your scenario may answer itself.
Modules

Actions and searches: what WhatsAble Message can do in Make

WhatsAble Message gives you 10 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

WhatsAble Message1

Legacy version - Send a WhatsApp Message

Action

In Make“Sends a WhatsApp message to the specified phone number.”

This older send module still delivers a WhatsApp message to the phone number you give it, which keeps existing scenarios running as they were built.

When to use it
you open a scenario someone built earlier and find this module already in place and working.
Watch out
its name marks it as the legacy version, so for a new scenario start from Send a WhatsApp Message instead and test before swapping it in an old one.
WhatsAble Message2

Make an API Call

Action

In Make“Performs an arbitrary API call”

When none of the listed modules does what you need, this one lets you call any endpoint of the WhatsAble API, reusing the connection you already created.

When to use it
the WhatsAble API documentation describes an operation you want, and no ready-made module covers it.
Watch out
you write the request yourself, so keep the WhatsAble API documentation open and check the response with Run once before activating.
WhatsAble Message3

Schedule a follow-up Message

Action

In Make“Schedule a follow-up to get sent later and add conditions so it only gets sent if the lead did not reply to you.”

Plan a second message that goes out later, with a condition that cancels it when the lead has already replied. Silent leads get nudged, and engaged ones are left alone.

When to use it
right after a first contact message, so a lead who has not answered gets a gentle reminder.
Watch out
the follow-up depends on the reply check, so run a test where you answer and one where you stay silent.
WhatsAble Message4

Send a WhatsApp Message

Action

In Make“Send a WhatsApp message to any number you want to notify.”

The quickest way to notify someone: give it a number and a text, and WhatsAble sends the message on WhatsApp from your scenario.

When to use it
a booking is confirmed or an order ships, and the customer should know without anyone typing a message.
Watch out
a wrong number fails quietly for the person expecting the message, so pair it with Get delivery status of a message when the number comes from a form.
WhatsAble Message5

Send a WhatsApp message to a group (beta)

Action

In Make“Send a group message in your existing group”

Post a message into a WhatsApp group you already have, so a whole team or community sees the same update at once.

When to use it
an urgent ticket is opened or a big deal closes, and the people concerned all sit in one group.
Watch out
the module is marked beta and works only with an existing group, so create the group first and test on a small one before relying on it.
WhatsAble Message6

Send WhatsApp Message

Action

In Make“Send WhatsApp Messages using the official WhatsApp API. You can add labels to a WhatsApp conversation and also write notes about the lead that will appear in WhatsAble's chat interface.”

Beyond sending the message through the official WhatsApp API, this module can label the conversation and attach a note about the lead, both visible in WhatsAble's chat interface.

When to use it
sales reps answer in WhatsAble and need context, such as the product a lead asked about, the moment they open the chat.
Watch out
its name is close to Send a WhatsApp Message, so check the module you picked when you need labels and notes.
WhatsAble Message7

Update a Contact

Action

In Make“Assign conversation to someone in your team, Add information in the notes, add/remove labels. Simply put the phone number and what information you want to change. This appears in the chat interface of our system.”

Change a contact in WhatsAble without opening the app: assign the conversation to a teammate, add notes, or add and remove labels, all from the phone number.

When to use it
a lead moves to a new stage in your CRM, and the WhatsApp conversation should switch owner and label to match.
Watch out
the contact is found by phone number, so run it once on a contact you know and check the change in WhatsAble before switching the scenario on.
WhatsAble Message8

Get delivery status of a message

Search

In Make“Check if the message was delivered or not. Use this if you're not sure the number is correct and want to check if it was delivered and want to send a fallback email.”

Find out whether a message actually reached the phone. As a search, it returns what it finds for the message you point it to, and your scenario can branch on that answer.

When to use it
numbers come from a web form and may contain typos, so an undelivered message should trigger a fallback email.
Watch out
place it after the send module and map that message, otherwise there is nothing to check.
WhatsAble Message9

Incoming Message from WhatsAble

ActionIn the docs only

This module appears in the WhatsAble list as an action, and its name points to incoming messages, but the official listing gives no description of what it returns or changes.

When to use it
only after you have opened it in the editor, read its fields and seen its output with Run once.
Watch out
for starting a scenario on a new message, the four triggers above are documented and clearly typed as instant.
WhatsAble Message10

WhatsAble All App

ActionIn the docs only

Listed as an action in the WhatsAble Message app, this module ships without any official description, so the listing does not say what it does for you.

When to use it
when the WhatsAble team points you to it, or when its fields in the editor clearly match the job you need done.
Watch out
test it with Run once on a copy of your scenario, and prefer a documented module whenever one covers the same need.
Need help

Need help automating WhatsAble Message with Make?

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FAQ

Common questions about WhatsAble Message and Make

01Is the WhatsAble Message Make integration free?
Yes, on the Make side. WhatsAble Message is a standard app, so its modules work on the Free plan. That plan allows 2 active scenarios, at least 15 minutes between two scheduled runs, up to 5 minutes per run, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams and Enterprise) bring the interval down to 1 minute and remove the cap on active scenarios. Separately, you need an active WhatsAble account, whose subscription is described on the WhatsAble pricing page.
02What do you need to connect WhatsAble Message to Make?
An active WhatsAble account, plus either a WhatsApp Business API number or the bot number WhatsAble provides, depending on the product you use. From the WhatsAble dashboard, copy your API key. In Make, add a WhatsAble module, click Create a connection, give it a name if you like, and paste the key. For the instant triggers, click Create a webhook first. The connection is then reused by every WhatsAble module.
03Do WhatsAble Message triggers react instantly?
Yes. All four WhatsAble Message triggers are instant: WhatsAble calls Make through a webhook as soon as a message arrives, instead of Make checking on a schedule. That covers messages to the Team Bot, messages from Notifyer, incoming console messages, and the combined feed of incoming and outgoing console messages. Each trigger shows a lightning badge in the editor. Remember to click Create a webhook when you add one, and to switch the scenario on, or nothing will be received.
04What if a WhatsAble Message module is missing in Make?
Use Make an API Call. It sends a request to any endpoint of the WhatsAble API with your existing connection, so you can reach an operation the 14 listed modules do not cover. You build the request from the WhatsAble API documentation and check the answer with Run once. The official Make documentation for this app lists no specific limits, and two modules have no description yet, so testing before activation matters more than usual here.
05Should you use Make or n8n for WhatsAble Message?
It depends on what your team already runs. On Make, WhatsAble Message offers 14 ready modules, including four instant triggers, a follow-up scheduler and a delivery check, and it works on the Free plan. Before comparing, check whether n8n offers a node for WhatsAble and which operations it includes. If your other automations already live in one of the two tools, keeping WhatsApp flows there is usually simpler to maintain.
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