innoChat Zapier integrationAutomate innoChat with Zapier.
The innoChat Zapier integration gives you 1 trigger, 1 action and 0 searches. Small catalog, but the trigger is instant, so a visitor who fills a form inside your chatbot reaches your other tools at once, even on the free plan.
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What the innoChat Zapier integration actually does for you
innoChat lets you build an AI chatbot trained on your own content and drop it on a website or inside an app. The Zapier side does two jobs. It tells your other tools when someone fills a form in that chat, and it lets any automation put a question to one of your bots and get the answer back.
Three results you can expect, each tied to a real operation:
Leads that file themselves. New Form Submission starts a workflow the second a visitor completes a form in the chat. Point it at your CRM, a spreadsheet or a team channel and nobody exports anything by hand.
Answers written by your own bot. Send Message hands a question to a chatbot you pick and brings its reply into the next step. A support inbox, a ticket or a shared sheet can feed it, and the reply goes wherever you route it.
A chat that talks to the rest of the business. Chain both and the form a prospect fills can trigger a follow-up that is drafted by the same knowledge base the chatbot uses.
Now the honest part. Zapier offers nothing else for innoChat: no way to list past conversations, no search for an older submission, no step that edits or trains a bot. Anything collected before your automation goes live stays where it is. If you want to weigh the other platforms, there is also an innoChat Make integration, and the n8n vs Zapier comparison sets out how the two tools differ in general.
Zapier in one minute
Seven words come back on this page. Here they are in plain terms, so the rest reads easily.
- Zap
- Your automation on Zapier. Something happens in one app, and a chain of steps you defined follows, run after run, with nobody clicking.
- Trigger
- The event in an app that starts the Zap. Here it is a form filled inside one of your innoChat chatbots.
- Action
- What the Zap does once it has started: the step that writes, sends or creates something in an app on your behalf.
- Task
- The unit Zapier bills you for. One task is one action that your Zap completed successfully, nothing more and nothing less.
- Polling vs instant
- Polling means Zapier goes and asks the app at set intervals. Instant means the app calls Zapier itself. innoChat's form trigger is the instant kind.
- Filter
- A gate inside the Zap. If the form answers match your condition, the next steps run; if not, that run ends there and nothing is sent.
- Connection
- The saved link between Zapier and your innoChat login. You set it up one time, and both innoChat steps pick it from a menu afterwards.
What it really costs
innoChat is not on Zapier's list of premium apps, so a free account can use it. What you pay for is what the Zap does next, not how many visitors chat with your bot.
- Premium appNo, works on the free plan
- Free plan100 tasks a month, two-step Zaps
- TriggerInstant, no interval applies
- BilledEach successful action
A form landing in your chatbot is free: triggers never consume tasks. Every action that completes costs one, and a failed one costs nothing, so a run with three actions bills three. On the free plan you get 100 tasks a month and as many Zaps as you want, yet each Zap is capped at a trigger plus one action. Asking the bot with Send Message and then pushing its answer somewhere is already two actions, so that Zap, like any Zap with a filter, is multi-step and needs a paid plan. The interval grid below only concerns polling triggers; innoChat's trigger is instant, so it skips it.
Connect your innoChat account in three steps
- 01
Open the Apps page
Log in to Zapier and open the Apps page from the left menu. The button you want sits at the top: + Add connection. Do this once and every innoChat Zap you build later can reuse it.
- 02
Pick innoChat
A dialog opens with a search field. Start typing innoChat, pick it in the results and confirm with Add connection. No innoChat account yet? Create one first, Zapier cannot do it for you.
- 03
Sign in and grant access
Log in to innoChat in the tab Zapier opens, then allow Zapier to reach the account. If the bots belong to someone else, make sure your login has access to them first.
Your first Zap: from chatbot form to sales follow-up
GoalEvery form filled in your website chatbot becomes a HubSpot contact, but only for the requests your team wants to follow up.
- 01
Create the Zap
Start a new Zap, choose innoChat as the app and New Form Submission as the event, then select the connection you set up earlier.
- 02
Set the trigger
Paste the Chatbot UUID of the bot that sits on your site. Then fill the form in that chat once yourself, so there is a real submission to work with.
- 03
Test the trigger
Run the test. Zapier brings back the three most recent submissions of the connected account. Pick yours and note the answer you want to filter on.
- 04
Add the filter
Click the plus icon, choose Filter, then set the field, the rule and the value in Configure & test. This step makes the Zap multi-step, so it needs a paid plan.
- 05
Add the action and publish
Add HubSpot with Create Contact, map the form answers into its fields, test it once, then click Publish to switch the Zap on.
The innoChat trigger
1 event starts a Zap when something happens in innoChat, and one of them is instant: the app calls Zapier straight away, whatever your plan.
New Form Submission
Instant triggerIn Zapier“Triggers when a new user submits a form within their chat.”
Starts your Zap each time a visitor completes a form inside one of your innoChat chatbots, and hands the answers to the steps that follow. It is the only way to get data out of innoChat through Zapier, so most Zaps you build here will begin with it.
The innoChat action
innoChat gives you 1 action. For each one: what it does for you, when to reach for it, and what to watch out for.
Send Message
ActionIn Zapier“Send a message to a chatbot and receive an answer.”
Puts a question to the chatbot you choose and passes its answer on to the next step of your Zap. The bot replies from the content you trained it on, so the wording matches what visitors already get on your site.
When it breaks
Zapier lists no help article for innoChat and no limit of its own. What follows are the general rules that catch people out on any Zap, applied to this one.
Most surprises here come from timing and plan limits, not from innoChat itself. If a Zap still misbehaves after these checks, the Zapier troubleshooting page is the next stop.
Old submissions never show up
Forms that visitors completed before you hit Publish are never picked up. They stay in innoChat, and bringing that backlog over is a separate project.The trigger test finds nothing
The test pulls the three most recent submissions of the account. On a brand new chatbot, fill the form once yourself before you click test.A sudden wave gets held back
When a trigger suddenly sends a huge batch, after an import or a migration for example, Zapier's flood protection can hold those runs back.The filter step is greyed out
The free plan stops at two steps. A filter, or a second action after Send Message, turns the Zap multi-step, and that needs a paid plan.
Need help automating innoChat with Zapier?
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