Kixie Zapier integrationAutomate Kixie with Zapier.
The Kixie Zapier integration lets another app tell your phone system what to do next. Zapier lists 9 actions for Kixie, 0 triggers and 0 searches: you text, dial, queue and enroll leads from a form, a CRM or a sheet, without copying numbers by hand.
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What Kixie on Zapier actually does for a sales team
The Kixie Zapier integration is a one-way bridge: something happens in another app, and Kixie reacts. A new lead lands, and Kixie texts it, calls it, or drops its number into the right dialing list. Kixie never starts the automation on Zapier; it only receives orders.
Three results come up again and again once a sales team plugs it in.
A lead that hears from you while still interested. A demo request arrives, and Send SMS texts the prospect from a named rep, or Make a Call rings a rep so the conversation starts without anyone copying a number by hand.
Dialing lists that maintain themselves. Add to Powerlist feeds the power dialer from your CRM, and Remove From All Powerlists pulls a number out everywhere the moment a contact asks you to stop calling.
Follow-up sequences that start and stop on the right signal. Add to Cadence enrolls a contact when a trial starts; Remove From Cadence takes them out when they book a meeting, so nobody gets chased after saying yes.
Now the honest part. On Zapier, Kixie has no trigger at all: a finished call, a missed call or an incoming text cannot start a Zap from here. It has no search either, so a Zap cannot look up a contact or a list inside Kixie. Every Zap therefore opens on another app, and every ID (Powerlist, Cadence, queue, Team SMS inbox) has to be known in advance or carried by an earlier step.
If you are weighing tools, the same walkthrough exists as a Kixie Make integration page, and the n8n vs Zapier comparison lays out the broader trade-offs.
Zapier vocabulary in one minute
Seven words cover everything on this page. Each one is defined once here and reused as is.
- Zap
- The automation you build on Zapier: one starting event, then one or more steps that run each time that event happens.
- Trigger
- The event in an app that starts the Zap. Once the Zap is switched on, Zapier sits and waits for it. Kixie offers none.
- Action
- What the Zap does once it is running: the step that sends, writes or moves something for you. All 9 Kixie operations are actions.
- Task
- The unit Zapier bills. One task is one action your Zap completes successfully; your plan counts those and nothing else.
- Polling vs instant
- A polling trigger is checked by Zapier on a timer. An instant trigger is pushed by the app the moment the event happens, with no wait.
- Filter
- A step that lets the Zap continue only when the incoming data meets your condition, and quietly stops it otherwise.
- Search step
- A step that looks up something already stored in an app so the next steps can use it. Kixie has no search on Zapier.
What a Kixie Zap really costs
Kixie is not reserved to paid plans: it works on the free plan. The bill depends on how many Kixie actions go through, not on how often Zapier looks.
- Free plan100 tasks per month, unlimited Zaps
- Free plan limitTwo steps only: one trigger, one action
- Kixie on the free planYes, not a paid-only app
- What is billedEach Kixie action that succeeds
The trigger never costs a task, and neither does checking for new data. Each Kixie action that succeeds counts as one task, so a Zap that adds a lead to a Cadence and then texts it uses two per lead. An action that fails is not counted. The catch: the free plan only builds two-step Zaps, one trigger and one action. Add a second Kixie action or a filter and the Zap becomes multi-step, which needs a paid plan. Because Kixie never starts the Zap, the polling interval below belongs to the app that does.
Connect Kixie to Zapier in three steps
- 01
Open your connections
In your Zapier account, go to the Apps page and click + Add connection. A connection is your Kixie account linked once, then reused by every Zap that touches Kixie.
- 02
Pick Kixie
Type Kixie in the search box of the dialog, select it, then click Add connection. A new tab then opens on the Kixie side, ready for you to sign in to Kixie.
- 03
Sign in and grant access
Log in to Kixie in that tab and allow Zapier to use the account. You need a Kixie account, plus rights on any list, inbox or queue you do not own and want the Zap to use.
Your first Zap: enroll inbound leads and text them from the team inbox
GoalEvery lead from your landing page form with a phone number joins a Kixie Cadence and gets a text from the shared team number.
- 01
Start with the form
Create a Zap and choose your form tool as the trigger, with its new-entry event. Kixie cannot start a Zap, so the trigger always comes from another app.
- 02
Test on a real entry
Run the trigger test. Zapier brings back the three most recent entries from the form, so pick one that actually holds a phone number to map from.
- 03
Keep only callable leads
Add a Filter step from the plus icon and set it to continue only when the phone field exists. This step makes the Zap multi-step, so it needs a paid plan.
- 04
Enroll in the Cadence
Add Kixie with Add to Cadence. Map the phone field to Target Phone Number and paste the Cadence ID you copied from Kixie earlier.
- 05
Send the team text
Add Send a Team SMS, enter the Team SMS ID, map the phone number and write the message. Test each step and read what came back.
- 06
Publish
Click Publish to switch the Zap on. From now on each new lead costs two tasks: one for the Cadence, one for the team text.
The 9 Kixie actions, grouped by what they do
Kixie gives you 9 actions. For each one: what it does for you, when to reach for it, and what to watch out for.
Add to Powerlist
ActionIn Zapier“Adds a phone number to a Kixie Powerlist.”
Drops a phone number into one of your Powerlists, the call lists your reps work through in the power dialer.
Send SMS
ActionIn Zapier“Allows Kixie users to send an auto-sms message”
Texts a contact from the number of a specific Kixie user, identified by that user's email address.
Add to Cadence
ActionIn Zapier“Inserts the contact into the selected Kixie Cadence”
Enrolls a contact, by phone number, into a Kixie Cadence so your follow-up sequence starts on its own.
Make a Call
ActionIn Zapier“Places an outbound call through Kixie PowerCall”
Places an outbound call through Kixie, either ringing a given rep first or sending the call to a queue.
Remove From Cadence
ActionIn Zapier“Allows you to remove a previosuly enrolled contact from the selected Kixie Cadence”
Pulls a contact you enrolled earlier out of a given Cadence, which stops the remaining follow-ups.
Remove From Queue
ActionIn Zapier“Removes the selected call from the desired queue”
Takes a pending call out of a call queue, matched by the contact's number and the Kixie user involved.
Remove From All Powerlists
ActionIn Zapier“Removes a phone number from every Powerlist in your Kixie account. Use this to make sure you're not Powerdialing a phone number across your entire business.”
Strips a phone number from every Powerlist in the account in one go, using nothing but the number.
Remove From Powerlist
ActionIn Zapier“Removes a phone number from a specific Powerlist.”
Takes a phone number off a single Powerlist and leaves every other list untouched.
Send a Team SMS
ActionIn Zapier“Sends auto-sms from a Team SMS Inbox phone number.”
Sends a text from a shared Team SMS inbox rather than a personal line, so replies come back to the whole team.
When a Kixie Zap breaks
Zapier attaches no help article to Kixie, and no Kixie-specific rate limit is documented on its page. The traps below are the general ones, and with a phone tool they hit real people.
Most failures come from the app that starts the Zap, not from Kixie itself. Check the trigger side first, then the IDs typed into the Kixie step. For a broader method, the Zapier troubleshooting page goes step by step.
Old leads are never texted
A Zap only reacts to what happens after you switch it on. Leads already in your form or CRM are not picked up; sending them to Kixie is a separate job.The Zap keeps firing itself
If a Kixie step causes a change in the very place the trigger watches, the Zap sets itself off again and burns through tasks, and the contact gets the same text twice.A bulk import goes quiet
After a migration or a large CSV import, the trigger can suddenly return a huge batch. Zapier's flood protection may hold it back instead of dialing everyone at once.No double call on the same item
On a polling trigger Zapier remembers what it already saw, so the same entry does not start the Zap twice. A duplicate text usually comes from two Zaps, not one.
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