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MapFlow Zapier integrationAutomate MapFlow with Zapier.

The MapFlow Zapier integration gives you 9 triggers, 39 actions and 15 searches to move customers, delivery locations, visits, vehicles and warehouse data in and out of MapFlow without retyping it. Here is what each one does, what it costs and where it trips.

See the 63 operations

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Overview

What the MapFlow Zapier integration actually does

The MapFlow Zapier integration links your MapFlow account to Zapier, a tool that runs automations between apps. MapFlow plans and tracks delivery, intervention and sales routes; Zapier reads what changes in it, or writes into it, so the records your routes depend on stop being typed by hand.

Three results you can build with the 63 operations. First, a ready-to-route delivery location: when New Delivery Location picks up a fresh address, Create Opening Hours adds the days it can be visited, one record per day of the week. Second, a customer created in one go: Create Global Customer writes the customer, its location and its contact in a single action, which saves you chaining three steps. Third, a container that matches reality: Get Container Contents reads what a pallet or package holds, and Add Content to Container or Remove Content From Container adjusts the quantities.

What Zapier does not do for MapFlow: none of the 9 triggers is instant, so every one of them waits for Zapier's next check. There is no find-or-create shortcut either, so a missing record means a search, then a separate create. And a Zap ignores everything that existed in MapFlow before you switched it on.

If you are still weighing tools, open our Make vs Zapier comparison before you build.

Vocabulary

Zapier vocabulary in one minute

Eight words come back on every line of this page. Here they are in plain English, once.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
Trigger
The event in an app that starts the Zap. Once the Zap is on, Zapier waits for that event and nothing else.
Action
What the Zap does once started: the step that writes, sends or moves something for you, here inside MapFlow.
Task
The unit Zapier bills. One action your Zap completes successfully counts as one task, and your plan is a number of those.
Polling vs instant
A polling trigger is checked by Zapier on a timer for anything new. An instant trigger is reported by the app the moment it happens.
Filter
A step that lets the Zap continue only when what arrived meets the condition you set, and stops it otherwise.
Search step
A step that looks up something already in an app, so the steps after it can use what it found, such as a record ID.
Multi-step Zap
Any Zap beyond one trigger and one action. A second action, a filter or a search makes it one, and it then needs a paid plan.
Cost

What a MapFlow Zap really costs

MapFlow is not a premium app on Zapier, so it works on the free plan. The bill is counted in tasks, and only finished actions count.

  • Premium appNo, MapFlow runs on the free plan
  • Free plan100 tasks a month, unlimited two-step Zaps
  • Trigger checksFree, never counted as tasks
  • Failed actionNot counted

The trigger never costs a task, and neither does Zapier checking MapFlow for new items, however often it looks. Each action that succeeds is one task, so a Zap with three actions uses three times what a one-action Zap uses. An action that fails is not counted. The free plan gives you 100 tasks a month and unlimited Zaps, but each Zap stops at two steps: one trigger, one action. Add a filter, a search or a second action and the Zap becomes multi-step, which needs a paid plan. The interval grid below applies to all 9 MapFlow triggers, since they all poll.

Connect

Connect your MapFlow account to Zapier

  1. 01

    Open your connections

    In Zapier, go to the Apps page of your account and click + Add connection. A connection is your MapFlow account linked once, then reused by every step that touches MapFlow.

  2. 02

    Pick MapFlow

    Type MapFlow in the search box of the dialog that opens, select it in the results, then click Add connection. A new browser tab opens on the MapFlow side for the next step.

  3. 03

    Sign in and grant access

    Sign in to MapFlow in that tab and allow Zapier to reach the account. You need a MapFlow account of your own, plus read or write access to any data you do not own and want the Zap to touch.

First Zap

Your first MapFlow Zap, step by step

GoalGive every new delivery location its opening hours, but only for the locations you pick with a filter.

  1. 01

    Build: start with the trigger

    Create a Zap, choose MapFlow as the app that starts it and New Delivery Location as the event, then select your MapFlow connection.

  2. 02

    Test the trigger

    Run the test. Zapier brings back the three most recent delivery locations of your account, so you map the next steps on a real one.

  3. 03

    Add the filter

    From the plus icon, add Filter. Set the field to look at, the rule and the value. Pick a text rule for text and a number rule for numbers, or the filter never passes.

  4. 04

    Add the MapFlow action

    Add Create Opening Hours. Map the location's ID from the trigger into Location if the test shows one, and set Day of Week, where 0 is Monday and 6 is Sunday.

  5. 05

    Test, then publish

    Test the action and check the new record in MapFlow. Then publish the Zap to switch it on. A filter makes this Zap multi-step, so it needs a paid plan.

Triggers

MapFlow triggers on Zapier

9 events start a Zap when something happens in MapFlow. Zapier checks for them at the interval your plan allows.

1

New Customer

Polling trigger

In Zapier“Triggers when a new customer is created.”

Starts the Zap each time a customer record appears in your MapFlow account, so whatever follows works from that customer.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
you want a fresh customer copied to a sheet or to another tool your team keeps, without exporting the list by hand.
Watch out
customers created before the Zap went live never come through, so move older ones some other way.
2

New Delivery Item

Polling trigger

In Zapier“Triggers when a new delivery item is created.”

Watches the catalog of things you deliver and starts the Zap whenever a new delivery item shows up in MapFlow.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
your item list lives in MapFlow and another tool needs a copy of each new product, service, package or pallet.
Watch out
if the Zap itself creates delivery items, it can set itself off again, so test the loop before publishing.
3

New Delivery Location

Polling trigger

In Zapier“Triggers when a new delivery location is created.”

Fires on each address added to MapFlow as a delivery location, the place a driver will actually stop at.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
a new location should get its opening hours or a first visit without anyone opening MapFlow to add them.
Watch out
on the free plan a single action follows it, so adding hours for several days needs a paid plan or one Zap per day.
4

New Driver/Picker

Polling trigger

In Zapier“Triggers when a new driver or picker is created.”

Reacts when someone is added to MapFlow as a driver or a picker, the people who run or prepare the rounds.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
a new team member should land in your staff sheet or onboarding checklist once their MapFlow profile exists, at Zapier's next check.
Watch out
what the trigger returns about the person is only known after a test, so map from a real record.
5

New Tag

Polling trigger

In Zapier“Triggers when a new tag is created.”

Picks up every tag created in MapFlow and hands it to the next step of your Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
you keep the same labels in another tool and want new MapFlow tags mirrored there instead of retyped.
Watch out
a Zap that writes tags back into MapFlow with Create Tag can feed this trigger, so check you are not building a loop.
6

New Vehicle

Polling trigger

In Zapier“Triggers when a new vehicle is created.”

Starts your Zap when a vehicle is registered in the MapFlow fleet.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
your fleet list sits in a spreadsheet too, and each new van or truck should be added there without a second entry.
Watch out
vehicles registered before publishing are skipped, so list the existing fleet separately.
7

New Visit

Polling trigger

In Zapier“Triggers when a new visit is created.”

Every visit created in MapFlow starts this one, whether it is a delivery, a pickup or a service stop.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
a new visit should notify someone or be logged in a tool outside MapFlow, so the planner does not copy it by hand.
Watch out
a bulk import of visits can return a huge batch at once, and Zapier's flood protection may hold it back.
8

New Visit Product

Polling trigger

In Zapier“Triggers when a product is added to a visit.”

Triggers when a product is attached to a visit in MapFlow, so the Zap knows what is going out on that stop.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
stock or preparation has to know which products each visit carries, line by line, in another tool.
Watch out
one visit with several products starts the Zap once per product, and each run that completes an action costs a task.
9

New Warehouse

Polling trigger

In Zapier“Triggers when a new warehouse is created.”

Catches every warehouse added to MapFlow, the sites routes can start from or end at.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
a new depot should appear in your site list or alert the people who manage it, without waiting for someone to mention it.
Watch out
the trigger test brings back the three most recent warehouses of your account, so pick the right record before mapping.
Actions

MapFlow actions on Zapier

MapFlow gives you 39 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Add Content to Container

Action

In Zapier“Add or update an item with quantity in a container. If item already exists, quantity is updated.”

Puts an item with a quantity into a container, a pallet or a package.

When to use it
packing is recorded somewhere else and MapFlow should know what each container holds.
Watch out
if the item is already inside, its quantity is updated rather than added twice; quantity must be at least 1.
2

Create Contact

Action

In Zapier“Create a new location contact in MapFlow.”

Attaches a person to one or more delivery locations, with a first name and a last name.

When to use it
a site gets a new on-site contact and drivers should see who to ask for.
Watch out
Location IDs takes a comma-separated list of location IDs, so a search step usually has to find them first.
3

Create Customer

Action

In Zapier“Create a new customer in MapFlow.”

Adds a customer to MapFlow, typed as Individual or Company, which is the only field it insists on.

When to use it
a signup or an order elsewhere should turn into a MapFlow customer you can route to later.
Watch out
this creates the customer alone; a location and a contact are separate actions unless you use Create Global Customer.
4

Create Delivery Item

Action

In Zapier“Create a new delivery item in MapFlow.”

Adds something to the MapFlow item catalog: a product, a service, a package or a pallet.

When to use it
your product list is maintained elsewhere and MapFlow should follow it.
Watch out
pick the item type with care, since packages and pallets are the ones the container actions work with.
5

Create Delivery Location

Action

In Zapier“Create a new delivery location in MapFlow.”

Registers a new address as a place MapFlow can route to, tied to an existing customer.

When to use it
a customer gives you a second site and it should be ready for planning without manual entry.
Watch out
the Customer field wants the customer's ID, not a name; pair it with Find Customer if the trigger does not carry one.
6

Create Driver/Picker

Action

In Zapier“Create a new driver or picker in MapFlow.”

Opens a MapFlow account for a driver or a picker, with an email, a first name and a last name.

When to use it
a hire recorded in another tool should get MapFlow access without a manager setting it up.
Watch out
the email is the login, so use the address the person will actually sign in with.
7

Create Global Customer

Action

In Zapier“Create a new global customer (Customer + Location + Contact) atomically.”

Writes a customer, its delivery location and its contact in a single action, all or nothing.

When to use it
on a free plan, where a Zap has one action, this is the way to get a routable customer out of one step.
Watch out
the location name, street address, zip code and city are all required, so the source must carry a full address.
8

Create Opening Hours

Action

In Zapier“Create new location opening hours in MapFlow.”

Records when a delivery location can be visited, one day of the week per record.

When to use it
new locations should not sit in MapFlow without hours, which is what the first Zap above sets up.
Watch out
Day of Week is a number, 0 for Monday through 6 for Sunday, and each day is a separate action and a separate task.
9

Create Tag

Action

In Zapier“Create a new tag in MapFlow.”

Makes a new MapFlow tag with a name and a color.

When to use it
labels defined in another tool should exist in MapFlow with the same name.
Watch out
Color is a hex code such as #FF0000, not a color name; a plain word will not do.
10

Create Vehicle

Action

In Zapier“Create a new vehicle in MapFlow.”

Adds a vehicle to the MapFlow fleet with a name, a license plate and a vehicle type.

When to use it
the fleet is tracked in a sheet and new rows should appear in MapFlow too.
Watch out
all three fields are required, so a row missing its plate will make the action fail.
11

Create Visit

Action

In Zapier“Create a new visit in MapFlow.”

Puts a visit on a delivery location for a given date, as a delivery, a pickup, a service or another type.

When to use it
an order or a booking made elsewhere should become a stop the planner can schedule.
Watch out
Visit Date expects YYYY-MM-DD; reformat the date in Zapier if your source writes it another way.
12

Add Product to Visit

Action

In Zapier“Add a product to a visit in MapFlow.”

Puts a product on an existing visit with a quantity, so the driver knows what to bring.

When to use it
visits are created first and order lines arrive after, one product at a time.
Watch out
both the visit and the product are asked for by ID, so this action usually follows a search or a Create Visit step.
13

Create Warehouse

Action

In Zapier“Create a new warehouse in MapFlow.”

Creates a warehouse with its address, plus options such as loading dock, forklift, cold storage or start and end point.

When to use it
a new depot opens and routes should be able to leave from it.
Watch out
Is Default and the start or end point settings change how routes use the site, so set them on purpose.
14

Delete Contact

Action

In Zapier“Delete a contact from MapFlow.”

Erases one location contact by its ID.

When to use it
a person leaves a customer site and should disappear from what drivers see.
Watch out
the contact is targeted by its ID, mapped from Find Contact, so put a filter in front if only some contacts should go.
15

Delete Customer

Action

In Zapier“Delete a customer from MapFlow.”

Removes a customer from MapFlow.

When to use it
a customer is erased from your records and must not stay routable.
Watch out
MapFlow warns that this also deletes all the customer's locations and contacts, so put a filter in front to target only the right customers.
16

Delete Delivery Item

Action

In Zapier“Delete a delivery item from MapFlow.”

Removes an item from the MapFlow catalog of products, services, packages and pallets.

When to use it
a product is discontinued in your own list.
Watch out
run Get Container Contents first if the item might still sit in a pallet or package.
17

Delete Delivery Location

Action

In Zapier“Delete a delivery location from MapFlow.”

Removes a delivery location from MapFlow, the address a driver would have stopped at.

When to use it
a site closes for good and should leave the planning.
Watch out
check at test what happens to visits planned on that location before running it on real data.
18

Delete Driver/Picker

Action

In Zapier“Delete a driver or picker from MapFlow.”

Deletes a driver or picker profile.

When to use it
offboarding recorded in your staff tool should remove the person from MapFlow too, without a manager doing it by hand.
Watch out
Update Driver/Picker can set the profile inactive instead, if you would rather keep the profile.
19

Delete Global Customer

Action

In Zapier“Delete a global customer from MapFlow.”

Deletes a global customer, the customer and location pair created as one.

When to use it
you clean up customers that were created with Create Global Customer.
Watch out
the ID it asks for is the delivery location's ID; map it from Find Global Customer and check at test which ID the result carries.
20

Delete Opening Hours

Action

In Zapier“Delete opening hours from MapFlow.”

Drops an opening hours record from a location, one day of the week at a time.

When to use it
a day no longer applies and you prefer removing it to marking it closed.
Watch out
it needs the record's own ID, which Find Opening Hours returns.
21

Delete Tag

Action

In Zapier“Delete a tag from MapFlow.”

Deletes a MapFlow tag, chosen by its ID.

When to use it
a label is retired in your other tool.
Watch out
a Zap that deletes on a broad condition can wipe more tags than intended, so add a filter first.
22

Delete Vehicle

Action

In Zapier“Delete a vehicle from MapFlow.”

Removes a vehicle from the MapFlow fleet, picked by its ID.

When to use it
a vehicle is sold or retired in your fleet records.
Watch out
the vehicle is targeted by ID, so map it from Find Vehicle rather than typing it.
23

Delete Visit

Action

In Zapier“Delete a visit from MapFlow.”

Cancels a visit by deleting it from MapFlow, whatever its type or date.

When to use it
an order is cancelled in your shop or booking tool.
Watch out
if you only want the visit closed, Update Visit with Is Completed keeps the record.
24

Remove Product From Visit

Action

In Zapier“Remove a product from a visit in MapFlow.”

Takes a product off a visit, so the driver no longer brings it on that stop.

When to use it
an order line is removed after the visit was built.
Watch out
it asks for the visit product's ID, the link between the two, which Find Visit Product returns.
25

Delete Warehouse

Action

In Zapier“Delete a warehouse from MapFlow.”

Removes a warehouse from MapFlow, with its address and equipment settings.

When to use it
a depot closes for good and routes should stop leaving from it.
Watch out
if it was the default site or a start point, set another warehouse first with Update Warehouse.
26

Remove Content From Container

Action

In Zapier“Remove an item from a container with granular quantity control. Can remove specific quantity or remove all.”

Takes an item out of a container, either a part of the quantity or all of it.

When to use it
some units are pulled from a pallet before it leaves.
Watch out
the item itself stays in MapFlow, only its quantity in that container changes; set Remove All to remove it completely.
27

Set Container Contents

Action

In Zapier“Set the complete contents of a container with quantities. WARNING: This REPLACES all existing contents.”

Writes the full contents of a container with quantities in one go.

When to use it
another tool holds the reference list of what a pallet contains.
Watch out
MapFlow warns that it replaces all existing contents, so anything not in your list is gone after the run.
28

Update Contact

Action

In Zapier“Update an existing contact in MapFlow.”

Corrects a location contact, and can mark them as the primary contact or as inactive.

When to use it
the on-site person changes and drivers should stop calling the old one.
Watch out
without the contact's ID the action has nothing to update; Find Contact gets it for you.
29

Update Customer

Action

In Zapier“Update an existing customer in MapFlow.”

Edits a customer that already exists in MapFlow, including whether it is active.

When to use it
a customer closes their account in your billing tool and should be switched off in MapFlow.
Watch out
it needs the customer's ID, so put Find Customer in front when you only have a name.
30

Update Delivery Item

Action

In Zapier“Update an existing delivery item in MapFlow.”

Edits an item of the MapFlow catalog, such as its fragile or dangerous goods flags.

When to use it
a product's handling rules change in your catalog and drivers should know.
Watch out
the item is picked by ID; Find Delivery Item can filter on the same flags to locate it.
31

Update Delivery Location

Action

In Zapier“Update an existing delivery location in MapFlow.”

Edits a delivery location, including truck access, loading dock, elevator access and whether it is active.

When to use it
site conditions change and the planner should see it before the next round.
Watch out
it targets one location by ID, so a customer with several sites needs the right one.
32

Update Driver/Picker

Action

In Zapier“Update an existing driver or picker in MapFlow.”

Changes a driver or picker profile, including the driving license flag and the active status.

When to use it
someone leaves and their MapFlow access should be switched off from your staff tool.
Watch out
the profile is chosen by ID; Find Driver/Picker can look it up first.
33

Update Global Customer

Action

In Zapier“Update an existing global customer in MapFlow.”

Changes a global customer, the customer and location pair MapFlow handles as one.

When to use it
you created customers with Create Global Customer and want to keep them in sync.
Watch out
the ID it asks for is the delivery location's ID, not the customer's, which is easy to mix up.
34

Update Opening Hours

Action

In Zapier“Update existing opening hours in MapFlow.”

Changes an opening hours record, for example to mark a day as closed.

When to use it
a site announces a closure and the visit plan should reflect it.
Watch out
MapFlow itself says to get a real record ID with the Find Opening Hours search in an earlier step.
35

Update Tag

Action

In Zapier“Update an existing tag in MapFlow.”

Renames or recolors an existing MapFlow tag.

When to use it
a label is renamed in your other tool and MapFlow should follow.
Watch out
it works on the tag's ID; Find Tag gets the ID from what you know about the tag.
36

Update Vehicle

Action

In Zapier“Update an existing vehicle in MapFlow.”

Edits a vehicle already in the MapFlow fleet.

When to use it
a plate or a vehicle name changes in your fleet records.
Watch out
only the vehicle's ID is required, so test which other fields the step shows before mapping.
37

Update Visit

Action

In Zapier“Update an existing visit in MapFlow.”

Moves or completes a visit that is already planned in MapFlow.

When to use it
a customer reschedules elsewhere and the visit date should follow.
Watch out
Visit Date is required even on an update, in YYYY-MM-DD, so send the current date when it does not change.
38

Update Visit Product

Action

In Zapier“Update the quantity of a product in a visit.”

Sets a new quantity for a product already on a visit.

When to use it
an order line is changed after the visit was prepared.
Watch out
the ID it needs is the visit product's own, not the visit's or the product's; Find Visit Product returns it.
39

Update Warehouse

Action

In Zapier“Update an existing warehouse in MapFlow.”

Edits a warehouse and its equipment settings, from forklift and cold storage to default site.

When to use it
a depot gains cold storage or stops being a start point.
Watch out
changing Is Default or the start and end point options changes how routes can use the site.
Searches

MapFlow searches on Zapier

15 search steps look for data that already exists in MapFlow, so a later step can use it.

A search step finds a MapFlow record that already exists and passes it to the next steps, which is how you get the IDs most MapFlow actions ask for. In the action list, searches sit at the bottom under their own SEARCH heading. Three settings decide what happens when the result is not a clean single match.

1

Find Contact

Search

In Zapier“Find a location contact by ID or search criteria.”

Looks up a location contact by ID or by search criteria, and can narrow to primary or active contacts.

When to use it
before Update Contact or Delete Contact, to get the ID they need.
Watch out
whether the search wants an exact value or a close one is decided by MapFlow; check at test.
2

Find Customer

Search

In Zapier“Find a customer by ID or search criteria.”

Finds a customer by ID or criteria, with an option to keep only active ones.

When to use it
your source knows the customer, MapFlow wants its ID for Create Delivery Location.
Watch out
several matches mean the first one wins by default; tighten the criteria.
3

Find Delivery Item

Search

In Zapier“Find a delivery item by ID or search criteria.”

Searches the item catalog, and can filter on the fragile and dangerous goods flags.

When to use it
a step needs an item ID, for a container or an update.
Watch out
a search that finds nothing stops the Zap unless you switch on the setting above.
4

Find Delivery Location

Search

In Zapier“Find a delivery location by ID or search criteria.”

Retrieves a delivery location, with filters on active status, GPS coordinates and truck access.

When to use it
you need the location ID for Create Visit or Create Opening Hours.
Watch out
the GPS filter only tells you whether coordinates exist; it does not compute them.
5

Find Driver/Picker

Search

In Zapier“Find a driver or picker by ID or search criteria.”

Finds a driver or picker, optionally only active ones or those with a valid license.

When to use it
a staff change elsewhere has to reach the right MapFlow profile.
Watch out
map from a tested result, since the returned fields only show at test.
6

Find Global Customer

Search

In Zapier“Find a global customer (Customer + Location) by ID or search criteria.”

Retrieves a global customer, the customer and location pair, by ID or criteria.

When to use it
before Update Global Customer or Delete Global Customer.
Watch out
those actions expect the delivery location's ID; check which ID the result carries.
7

Find Opening Hours

Search

In Zapier“Find location opening hours by ID or search criteria.”

Returns opening hours records of a location, and can filter on closed days.

When to use it
MapFlow recommends it before Update Opening Hours to get a real ID.
Watch out
a location has one record per day, so expect several matches.
8

Find Root Delivery Items

Search

In Zapier“Find root delivery items (items without parents) - useful for listing top-level containers.”

Lists items that have no parent, which is a way to see top-level containers.

When to use it
you want the pallets or packages themselves, not what they hold.
Watch out
by default only the first match goes on; choose to pass all of them if you need the list.
9

Find Tag

Search

In Zapier“Find a tag by ID or search criteria.”

Finds a MapFlow tag by ID or criteria.

When to use it
before Update Tag or Delete Tag, when your source only knows the tag's name.
Watch out
a tag that does not exist yet stops the Zap, and there is no find-or-create to add it.
10

Find Vehicle

Search

In Zapier“Find a vehicle by ID or search criteria.”

Searches the MapFlow fleet for a vehicle, by ID or criteria.

When to use it
a fleet change in a sheet has to reach the matching MapFlow vehicle.
Watch out
how close the match must be is MapFlow's call, so test with a real plate or name.
11

Find Visit

Search

In Zapier“Find a visit by ID or search criteria.”

Retrieves a visit, with an option to filter on completed ones.

When to use it
a booking change has to land on the right visit before Update Visit.
Watch out
a customer with several visits can return several matches; decide which one goes on.
12

Find Visit Product

Search

In Zapier“Find a visit product by ID or search criteria.”

Finds the link between a visit and a product.

When to use it
Update Visit Product and Remove Product From Visit both need this ID.
Watch out
it is not the product's ID nor the visit's; map the right one from the result.
13

Find Warehouse

Search

In Zapier“Find a warehouse by ID or search criteria.”

Finds the warehouse you need, and can keep only active, default or start point sites.

When to use it
a step needs the default depot without you typing its ID.
Watch out
several active sites can match; set the multiple results option on purpose.
14

Get Container Contents

Search

In Zapier“Get the contents of a container (PALLET or PACKAGE) with quantities.”

Reads what a pallet or package holds, with quantities.

When to use it
before Set Container Contents, to compare what is there with what should be.
Watch out
it needs the container's ID, which Find Root Delivery Items can supply.
15

Get Item Hierarchy

Search

In Zapier“Get the complete hierarchy of a container with all contents recursively.”

Returns the whole tree of a container, everything nested inside it at every level.

When to use it
a pallet holds packages that hold items, and you need all of it.
Watch out
the result can be large, so test how the next step reads it before publishing.

The three settings every search exposes

  1. Successful if no search results are found?
    Left on its default, a search that finds nothing stops the Zap and skips the steps that depended on it. Switch it on and the Zap carries on empty-handed.
  2. Create X if it doesn't exist yet?
    This box turns a search into find-or-create on some apps. None of the 15 MapFlow searches offers it, so a missing record means a separate create action.
  3. If multiple search results are found?
    Three ways out when several records match: keep the first one, which is the default, stop the Zap, or pass all of them on.
When it breaks

When a MapFlow Zap breaks

Zapier attaches no help article to MapFlow, and no MapFlow-specific limit is documented. What breaks first are the general Zapier rules below.

All four apply to every MapFlow trigger, since they all poll. When a run fails and you cannot see why, see our Zapier troubleshooting guide.

  • Older records never come through

    A Zap only reacts to what happens after you switch it on. Customers, visits or vehicles that already existed are not picked up; moving that backlog is a separate job.

  • A Zap that sets itself off

    A Zap that writes where its own trigger looks, such as New Tag feeding Create Tag, can start again and again and burn through your tasks fast.

  • A bulk import gets held back

    When a trigger suddenly returns a huge batch, after an import of visits or locations, Zapier's flood protection can hold the run back.

  • The same record only fires once

    On a polling trigger Zapier remembers what it has already seen, so the same record does not start the Zap twice.
Need help

Need help automating MapFlow with Zapier?

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FAQ

MapFlow Zapier integration: questions people ask

01Is the MapFlow Zapier integration free?
Yes. MapFlow is not a premium app on Zapier, so it works on the free plan. That plan gives you 100 tasks a month and as many Zaps as you like, each limited to two steps: one trigger and one action. As soon as you want a filter, a search step or a second action, the Zap becomes multi-step and needs a paid plan. With MapFlow that can come quickly: updates and deletions ask for an ID, and a search step to find it makes the Zap multi-step.
02How many tasks does a MapFlow Zap use?
One task per action that completes successfully. The trigger is free, and so are Zapier's checks for new MapFlow records, however often they run. A Zap that creates a visit and then adds two products to it uses three tasks per run. An action that fails is not counted. Keep in mind that New Visit Product starts a run per product, so a visit with many lines can add up across several runs.
03Do MapFlow triggers fire in real time?
No. All 9 MapFlow triggers are polling triggers: Zapier asks MapFlow for new items on a timer and keeps what it has not seen yet. The interval depends on your plan, every 15 minutes on Free, 2 on Professional and 1 on Team and Enterprise. On paid plans you can change how often the check runs, and you can also run a check by hand from the editor while you build. The only way to react sooner is a faster plan, since the type of a trigger cannot be changed from the editor.
04What does connecting MapFlow to Zapier require?
A MapFlow account, plus read or write access to any data you do not own yourself and want the Zap to touch. In Zapier, open the Apps page, click + Add connection, pick MapFlow, sign in in the tab that opens and grant access. The connection is then reused by every MapFlow step in every Zap. Several actions, such as Create Visit, ask for the ID of a record that already exists in MapFlow.
05Why did deleting one MapFlow customer remove its locations too?
Because that is how Delete Customer works: MapFlow warns that deleting a customer also deletes all its associated locations and contacts. The warning sits on the Customer ID field itself, so one wrong ID can wipe a whole site list along with its contacts. Put a filter in front so only the records you mean go through, and use Update Customer to set the customer inactive if you would rather keep the record.
06What if the MapFlow operation you want is not listed?
First check whether a search followed by an action covers it: Find Visit then Update Visit, or Find Opening Hours then Update Opening Hours. The search hands the ID to the action after it, so the update lands on the right record. The 63 visible operations cover customers, locations, contacts, opening hours, visits, products, items, containers, drivers, vehicles, warehouses and tags. For the current list, open the MapFlow page on Zapier, which shows every trigger, action and search available today.
07Zapier, Make or n8n for MapFlow?
Decide on criteria, not on a winner. On Zapier, this page's facts are what you get: 63 visible operations, polling triggers only, and a free plan capped at two-step Zaps, which a Zap outgrows once it needs a search to find an ID. Before choosing another tool, check that it offers a MapFlow connector with the records you need, how it counts runs, and whether its triggers are instant. On Zapier, a single search step already makes the Zap multi-step.
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