Resources · Zapier integration

MyGadgetRepairs Zapier integrationAutomate MyGadgetRepairs with Zapier.

MyGadgetRepairs Zapier integration: 61 triggers, 66 actions, 45 searches. Tickets, customers, stock, till sales and projects can all start a Zap (an automation on Zapier) or be written by one. Every trigger is checked on a timer, never instantly.

See the 172 operations

Verified Trustpilot reviews · AI, automation & growth agency

Overview

What the MyGadgetRepairs Zapier integration actually does

It links MyGadgetRepairs, software for repair shops that covers job tracking, inventory, invoicing and point of sale, to the other apps you use. On Zapier it brings 172 operations, split between events that start a Zap, steps that write into the shop, and searches that find existing records.

Three things people build with it. A ticket that tells the team: New Ticket starts the Zap, and a message lands in your chat, so a new job is seen without anyone refreshing the shop screen. Online sales that end up at the till: an order placed in your web shop becomes a sale through Create POS Order, next to what is sold at the counter. Payments that reach the books: New Payment or New POS Order sends each sale into your accounting tool, and nobody exports a file at the end of the period.

Now what Zapier does not do here. None of the 61 triggers is instant: Zapier checks MyGadgetRepairs at the interval of your plan, every 15 minutes on the free one, so nothing arrives the second it happens. Almost every update and delete action asks for the identifier of the record, which usually means a search step first, and that makes the Zap multi-step. And Zapier links no help article to this app, so troubleshooting relies on the test results.

If you are still weighing tools for a catalogue this size, see our n8n vs Zapier comparison.

Vocabulary

The Zapier words you need, in one minute

Eight terms come back on every Zapier screen. Here they are in plain English, so the long lists below read without a dictionary.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
Trigger
The event in an app that starts the Zap. Once the Zap is on, Zapier waits for it. MyGadgetRepairs offers 61 of them.
Action
What the Zap does once started: the step that writes, sends or moves something for you, such as Create Ticket.
Task
The unit Zapier bills: one action your Zap completes successfully. The number on your plan is a count of those.
Polling vs instant
A polling trigger is checked on a timer for new items. An instant one is reported by the app the moment it happens. All of these poll.
Filter
A step that lets the Zap go on only when what arrived meets the condition you set, and stops it otherwise.
Search step
A step that looks up something already in an app, so the steps after it can use what it found, such as a customer's identifier.
Multi-step Zap
Any Zap beyond one trigger and one action. A second action, a filter or a search makes it one, and it then needs a paid plan.
Cost

What a MyGadgetRepairs Zap really costs

MyGadgetRepairs is not a premium app, so it works from the free plan. The real limit is the shape of the Zap, because so many actions here need a search first.

  • Premium appNo, works on the free plan
  • Tasks on the free plan100 per month
  • Steps per Zap on the free plan2 (one trigger, one action)
  • Instant triggers0 of 61

Triggers never cost a task, and neither do Zapier's checks. Each action that succeeds counts as one task; one that fails is not counted. The free plan gives 100 tasks a month and unlimited Zaps of two steps: one trigger, one action. A filter, a second action or a search makes the Zap multi-step, which needs a paid plan, so every update or delete Zap built on a search is paid. The interval below applies to all 61 triggers.

Connect

Connect MyGadgetRepairs to Zapier in three steps

  1. 01

    Open the Apps page

    In your Zapier account, go to Apps and click + Add connection. A connection is made once, then every Zap that uses MyGadgetRepairs reuses it, whatever the operation.

  2. 02

    Find MyGadgetRepairs and add it

    Type MyGadgetRepairs in the search box of the dialog, pick it from the results, then click Add connection. A new tab opens so you can sign in to the shop account.

  3. 03

    Sign in and grant access

    Sign in to MyGadgetRepairs in that tab and grant Zapier access to the account. You need an account on the app, plus read or write access on anything you do not own yourself and want the Zap to touch.

First Zap

Your first Zap: an approved estimate becomes a card on your board

GoalEach MyGadgetRepairs estimate that is updated and meets your condition creates a card in your planning tool, so confirmed work is visible to everyone.

  1. 01

    Pick the trigger

    Create a Zap, choose MyGadgetRepairs as the app that starts it and New Updated Estimate as the event. Select your MyGadgetRepairs connection, or add it now.

  2. 02

    Test the trigger

    Run the test. Zapier brings back the three most recent items of the connected account, so the rest is built on a real estimate rather than a blank.

  3. 03

    Add the filter

    Add a Filter step from the plus icon and fill its three boxes: the field to look at, the rule, the value. A filter makes the Zap multi-step, so it needs a paid plan.

  4. 04

    Add the card

    Choose your planning tool and its card creation action, then map the estimate details you need. Check at the test which fields the estimate really carries.

  5. 05

    Test, then publish

    Test the action once and open your board to check the new card. If the card looks right, click Publish to switch the Zap on.

Triggers

The 61 MyGadgetRepairs triggers

61 events start a Zap when something happens in MyGadgetRepairs. Zapier checks for them at the interval your plan allows.

1

New Asset Type

Polling trigger

In Zapier“Triggers when a new asset type is created.”

Catches each asset type added to your MyGadgetRepairs settings, so the list of item kinds you track for customers can be mirrored in another tool without anyone retyping it.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your asset types are also kept in a shared reference sheet, and both lists should stay identical as new kinds get added over time.
Watch out
only types created after the Zap is published come through; the ones already in your account stay out.
2

New Issue Type

Polling trigger

In Zapier“Triggers when a new issue type is created.”

Reacts when someone defines a new issue type in MyGadgetRepairs, so the list of issue types can follow elsewhere as it grows.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
you keep the list of issue types in a document or a form outside MyGadgetRepairs, and each new label should be added there too.
Watch out
a large batch of types created in one go, after an import, can be held back by Zapier's flood protection.
3

New User

Polling trigger

In Zapier“Triggers when a new user is created.”

Starts a Zap whenever a new user account appears in MyGadgetRepairs, which is the moment a colleague gets access to the shop's system.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
each access opened in MyGadgetRepairs should also add a line to your staff sheet or post a short welcome in your team chat.
Watch out
users created before the Zap went live are never sent; switch it on before the next person joins.
4

New Appointment

Polling trigger

In Zapier“Triggers when a new appointment is created.”

Picks up every appointment created in MyGadgetRepairs and hands it to the following steps of the Zap, ready to be copied or announced elsewhere.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a new booking should also show up in the shared calendar your team reads, or set off a confirmation from your email tool.
Watch out
a change to an appointment that already exists is a separate event, covered by New Updated Appointment.
5

New Asset

Polling trigger

In Zapier“Triggers when a new asset is created.”

Fires when a customer asset is recorded in MyGadgetRepairs, the item you attach to a customer's file so the shop knows what it is working on.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
every asset registered should also be logged in a spreadsheet you use for reporting, without a second round of typing.
Watch out
assets entered in bulk through an import can arrive as a huge batch, which Zapier's flood protection may hold back.
6

New Brand

Polling trigger

In Zapier“Triggers when a new brand is created.”

Watches your MyGadgetRepairs catalogue for brands and starts the Zap each time a new one is added to the list.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
the same brand list feeds another system, a website catalogue or a stock sheet, and it should grow at the same pace in both places.
Watch out
brands that existed before you published the Zap are not picked up, so copy that starting list by other means.
7

New Category

Polling trigger

In Zapier“Triggers when a new category is created.”

Sends each new MyGadgetRepairs category into your Zap once Zapier's next check finds it, so the way you sort products travels with it.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your product categories are mirrored in another catalogue or reporting sheet that has to keep the same structure.
Watch out
Zapier keeps track of what it has already seen, so a category does not start the Zap twice, even if it stays on top of the list.
8

New Customer

Polling trigger

In Zapier“Triggers when a new customer is created.”

Brings each customer created in MyGadgetRepairs into a Zap, the natural starting point when the shop's client list has to reach your other tools.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a new customer should also land in your mailing tool or your accounting software, without someone exporting and importing a file.
Watch out
edits to an existing customer do not belong here; New Updated Customer is the trigger for those.
9

New Customer Group

Polling trigger

In Zapier“Triggers when a new customer group is created.”

Notices when a new customer group is set up in MyGadgetRepairs and passes it to the following steps of the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your groups are reproduced as lists or segments in another tool, and a new group should create its counterpart there.
Watch out
only groups created after the Zap is on are seen; existing groups need a one-off copy of their own.
10

New Customer Purchase

Polling trigger

In Zapier“Triggers when a new customer purchase is created.”

Triggers on each customer purchase created in MyGadgetRepairs, so a sale recorded in the shop can travel straight into the next tool of your process.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
purchases should be added to a sales log, or a thank-you message should go out from the email tool you already use.
Watch out
after a bulk import of past purchases, the sudden batch can be held back by Zapier's flood protection.
11

New Custom Field

Polling trigger

In Zapier“Triggers when a new custom field is created.”

Starts when a custom field is added in MyGadgetRepairs, the extra box you create when the standard forms do not ask for something you need.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
you document your account setup in a shared file, and each new field should be listed there with the date it appeared.
Watch out
fields created before the Zap was published are not reported, so the documentation needs a first manual pass.
12

New Custom Fields Category

Polling trigger

In Zapier“Triggers when a new custom field category is created”

Follows the groups you use to arrange custom fields in MyGadgetRepairs, and fires when a new group of that kind is created.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
the same layout of field groups is mirrored in a setup document that several people read, and nobody wants to update it by hand.
Watch out
this is a settings-level trigger: test it and check in the result which details actually come through before mapping them.
13

New Deleted Shipment

Polling trigger

In Zapier“Triggers when a shipment is deleted.”

Unlike most triggers here, this one reacts to a removal: it fires when a shipment is deleted in MyGadgetRepairs.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a shipment tracked in a sheet or announced in your team chat should be flagged there as gone once it disappears from MyGadgetRepairs.
Watch out
a Zap only sees deletions made after it is switched on; earlier removals leave no trace for it to pick up.
14

New Estimate

Polling trigger

In Zapier“Triggers when a new pos estimate is created.”

Fires on each new estimate created in MyGadgetRepairs, the quote you prepare before a job or a sale is confirmed.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
every estimate should be copied into a follow-up sheet, or a reminder should be set in your task tool to chase the customer later.
Watch out
the trigger offers options such as Include Lines and Include Custom Fields; switch them on if the next steps need those details.
15

New Expense

Polling trigger

In Zapier“Triggers when a new expense is created.”

Listens for expenses recorded in MyGadgetRepairs and passes each new one to the steps that follow in your Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
the shop's expenses should also reach your accounting tool or a monthly tracking sheet without being typed in twice.
Watch out
expenses entered before the Zap went live never come through; the backlog has to be moved separately.
16

New Expense Category

Polling trigger

In Zapier“Triggers when a new expense category is created.”

Reacts to a new expense category in MyGadgetRepairs, the heading under which you file what the shop spends.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your accounting tool or budget sheet uses the same headings, and a new one should be created there too.
Watch out
categories already in place are not sent, so start by copying the existing list once by hand.
17

New Lead

Polling trigger

In Zapier“Triggers when a new lead is created.”

Captures each lead created in MyGadgetRepairs, the prospect who is not a customer yet.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a new lead should be announced in your team chat or added to the mailing tool where you follow up with prospects.
Watch out
turn on Include Custom Fields if your leads carry extra fields; it adds them when the lead has data in at least one of them.
18

New Milestone

Polling trigger

In Zapier“Triggers when a new milestone is created.”

Each milestone created in MyGadgetRepairs starts this Zap, one run per new milestone.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
each milestone should be logged in a planning sheet that people outside MyGadgetRepairs read.
Watch out
milestones created before publication are skipped; a Zap only reacts to what happens after it is switched on.
19

New Model

Polling trigger

In Zapier“Triggers when a new model is created.”

Fires each time a model is added to your MyGadgetRepairs catalogue, the precise version that sits under a brand.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your model list is also used in a quote template or a website form, and a new model should become selectable there as well.
Watch out
if you import a whole range of models at once, Zapier's flood protection may hold the batch back.
20

New Model Group

Polling trigger

In Zapier“Triggers when a new model group is created.”

Model groups, the families that bundle several models in MyGadgetRepairs, are what this trigger watches: each new one starts the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
the same grouping is used in a reporting sheet, and each new family needs its own line there.
Watch out
existing groups are not picked up by the Zap, so the reporting sheet needs a first copy before you rely on it.
21

New Notification

Polling trigger

In Zapier“Triggers when a new system notification is generated.”

Relays each new system notification generated by MyGadgetRepairs, so messages that would stay inside the app can reach people elsewhere.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
notifications should be pushed to your team chat, where people read messages faster than inside the shop software.
Watch out
every notification starts a run, so a busy account can use many tasks; add a filter to keep only the ones you need, on a paid plan.
22

New Payment

Polling trigger

In Zapier“Triggers when a new payment is created.”

Sends every payment created in MyGadgetRepairs into your Zap and hands it to the following steps.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
payments should also be logged in your accounting tool or a cash sheet, so the figures match without a manual export.
Watch out
payments recorded before the Zap goes live are not sent; use a separate import for the history.
23

New Payment Method

Polling trigger

In Zapier“Triggers when a new payment method is created.”

Payment methods defined in your MyGadgetRepairs settings are the subject here: adding one more way of paying starts the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
the same list of payment methods must exist in another tool, such as your accounting software, so payments map cleanly across.
Watch out
this trigger looks at settings, not at payments themselves; for each money movement, New Payment is the right event.
24

New Preset

Polling trigger

In Zapier“Triggers when a new preset is created.”

Picks up each preset created in MyGadgetRepairs and passes it to the next steps of the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your presets are documented in a team guide, and every new one should be listed there with its name.
Watch out
presets created before you publish are left out; copy the current list once to start from a complete guide.
25

New Product

Polling trigger

In Zapier“Triggers when a new product is created.”

Triggers when a product or a service is added to MyGadgetRepairs, so your catalogue can be copied to the places that sell or report on it.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a new item should also be created in your online catalogue sheet or announced to the team that orders stock.
Watch out
changes to an existing product are handled by New Updated Product, not by this trigger.
26

New Project

Polling trigger

In Zapier“Triggers when a new project is created.”

Every project opened in MyGadgetRepairs, which can then receive tasks and messages, starts a run of this Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a new project should get its own folder or channel in another tool, so files and conversations have a home from day one.
Watch out
a Zap that also creates projects in MyGadgetRepairs can set itself off again; keep the place it writes and the place it watches apart.
27

New Project Category

Polling trigger

In Zapier“Triggers when a new project category is created.”

Watches the categories you use to sort projects in MyGadgetRepairs and fires when one more is added.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your reporting sheet or planning tool sorts projects the same way and needs the new category before projects arrive in it.
Watch out
categories already defined are not sent, so create the matching ones in the other tool once by hand.
28

New Project Message

Polling trigger

In Zapier“Triggers when a new project message is created.”

Messages posted in a MyGadgetRepairs project, the written exchange that keeps everyone aligned on the work, each start the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
project messages should be echoed in your team chat, so people follow the conversation without opening MyGadgetRepairs.
Watch out
a Zap that posts messages back into the same project can trigger itself; never point the action at what this trigger watches.
29

New Project Status

Polling trigger

In Zapier“Triggers when a new project status is created.”

Reacts when a new project status is created in MyGadgetRepairs, one more step in the list you use to say where a project stands.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your planning board in another tool uses the same columns, and a new status should add its matching column there.
Watch out
it reports a new status being defined, not a project changing status; check at the test what you actually receive.
30

New Project Task

Polling trigger

In Zapier“Triggers when a new project task is created.”

Kicks off a Zap each time a task is added to a MyGadgetRepairs project, the single piece of work someone has to tick off.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
each task should also appear in the to-do tool your team prefers, or be posted to the person's chat channel.
Watch out
a burst of tasks created together, from a template or an import, can be held back by Zapier's flood protection.
31

New Register

Polling trigger

In Zapier“Triggers when a new PO register created”

PO registers are the subject of this one: according to its official description, it fires when a new PO register is created.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
register entries should be archived in a shared sheet, where they can be reviewed later without logging in.
Watch out
the official description is short, so run the test and read what comes back before you map any field.
32

New Reminder

Polling trigger

In Zapier“Triggers when a new reminder is created.”

Turns each new reminder created in MyGadgetRepairs into the start of a Zap, so a note meant for later can reach another tool too.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a reminder should also appear in a calendar people check on their phone, outside the shop software.
Watch out
reminders created before the Zap was published are not sent; only new ones count.
33

New Shipment

Polling trigger

In Zapier“Triggers when a new shipment is created.”

Shipments created in MyGadgetRepairs, the parcels you track for a job or an order, each start a run of the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
each shipment should be logged in a tracking sheet or announced to the customer through your email tool.
Watch out
a Zap that also writes shipments into MyGadgetRepairs could restart itself; keep its source and destination separate.
34

New Status

Polling trigger

In Zapier“Triggers when a new status is created.”

Status labels defined in MyGadgetRepairs, the list that tells where an item stands, start this Zap whenever one more is created.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your other tools mirror those statuses and need the new label before records using it start to arrive.
Watch out
this is about defining a status, not about a ticket moving to one; check the result of the test before building on it.
35

New Stock

Polling trigger

In Zapier“Triggers when new stock is created.”

Reports each new stock entry created in MyGadgetRepairs, the record of items you hold for sale or for repairs.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
incoming stock should be added to a purchasing sheet or announced to whoever follows inventory levels.
Watch out
a large stock import can arrive as a huge batch, which Zapier's flood protection may hold back.
36

New Stock Adjustment

Polling trigger

In Zapier“Triggers when new stock adjustment is created.”

Stock adjustments, the corrections you make when the shelf and the system disagree, start the Zap each time one is recorded.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
each correction should leave a line in an audit sheet, so you can explain later why the numbers moved.
Watch out
adjustments entered before the Zap went live are not sent; a Zap never reaches back into history.
37

New Stock Count

Polling trigger

In Zapier“Triggers when new stock count is created.”

Stock counts created in MyGadgetRepairs, the inventory checks you run on your items, each kick off the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
the result of each count should be stored in a shared sheet or posted to the team that orders replacements.
Watch out
Zapier remembers which counts it has already seen, so the same count does not start the Zap twice.
38

New Stock Serials

Polling trigger

In Zapier“Triggers when a new stock serial is created.”

Serial numbers recorded as stock serials, the identifiers of individual units, are what this trigger reports, one new entry at a time.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
serial numbers should be copied into a warranty or traceability sheet kept outside the shop software.
Watch out
serials added in bulk can form a huge batch at the next check, which Zapier's flood protection may hold back.
39

New Supplier

Polling trigger

In Zapier“Triggers when a new supplier is created.”

Suppliers added to MyGadgetRepairs, the companies you buy parts or products from, each start the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a new supplier should be created in your accounting tool as well, so purchase invoices find their counterpart there.
Watch out
existing suppliers are not sent, so copy the current list once before relying on the Zap.
40

New Project Tag

Polling trigger

In Zapier“Triggers when a new project tag is created.”

Project tags, the short labels you put on projects to find them quickly, start this Zap when a new one is created.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
tags are shared with another planning tool, and each new one should exist there before projects carrying it arrive.
Watch out
the editor shows this event as New Project Tag, so look for that name, not a generic tag trigger.
41

New Ticket

Polling trigger

In Zapier“Triggers when a new ticket is created.”

Tickets are the job records at the heart of a repair shop's day, and every new one opened in MyGadgetRepairs starts this Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a new ticket should notify the team in chat, open a matching card in your planning tool or send the customer an acknowledgement.
Watch out
options such as Include Item Lines, Include Payments and Include Custom Fields add details; Include Payments only does so when the ticket has an invoice paid fully or partially.
42

New Ticket Comments

Polling trigger

In Zapier“Triggers when a new ticket comments is created.”

Comments added to a MyGadgetRepairs ticket, the written trail of what was done or said about a job, each start the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
comments should be forwarded to your team chat, so the person following a job sees updates without opening the ticket.
Watch out
a Zap that posts comments back into tickets can set itself off again; keep its action away from what it watches.
43

New Preset Categories

Polling trigger

In Zapier“Triggers when a new support ticket preset is created.”

Despite its name in the editor, this event fires when a new support ticket preset is created in MyGadgetRepairs.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your team guide lists the ready-made ticket presets, and each new one should be added to it automatically.
Watch out
the editor label is New Preset Categories; search for that name when you pick the event.
44

New Ticket Time Log

Polling trigger

In Zapier“Triggers when a new ticket time log is created.”

Reports each time log added to a MyGadgetRepairs ticket, the record of time spent working on a job.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
time spent should also reach a timesheet or a payroll sheet, so hours are counted once, in one place.
Watch out
logs recorded before the Zap went live stay out; only new entries start it.
45

New Time Clock

Polling trigger

In Zapier“Triggers when a new time clock entry is created.”

Clock-in records, the time clock entries created when someone starts a shift in MyGadgetRepairs, are what this trigger watches.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
shift starts should be copied into an attendance sheet, or announced in a team channel.
Watch out
Zapier keeps track of entries it has already seen, so one clock-in does not start the Zap twice.
46

New Updated Appointment

Polling trigger

In Zapier“Triggers when an existing appointment is updated.”

Catches changes rather than creations: it fires when an existing appointment in MyGadgetRepairs is updated.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a rescheduled booking should also be moved in the calendar your team or your customers rely on.
Watch out
this trigger reacts to updates only; pair it with New Appointment if new bookings matter too, in a separate Zap.
47

New Updated Customer

Polling trigger

In Zapier“Triggers when an existing customer has been updated.”

Reacts when an existing customer record is updated in MyGadgetRepairs, so a correction made in the shop can reach your other tools.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a change to a customer's details should be carried into your mailing tool or accounting software.
Watch out
to update the right record elsewhere, the Zap needs a search step that finds it first, which makes the Zap multi-step.
48

New Updated Estimate

Polling trigger

In Zapier“Triggers when an existing estimate has been updated/approved.”

Fires when an existing estimate is updated or approved in MyGadgetRepairs, the point where a quote can turn into confirmed work.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
an approved quote should notify the team, or move a card forward in your planning tool.
Watch out
Include Created By Info and Include Updated By Info add the user who created or last updated the estimate; switch them on if you need names.
49

New Updated Product

Polling trigger

In Zapier“Triggers when an existing product has been updated.”

Product edits in MyGadgetRepairs, rather than new products, start this Zap, so price or naming changes do not stay inside the shop software.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your online catalogue sheet should reflect a change made to a product, without someone checking both places.
Watch out
the step that writes the change elsewhere has to identify the same product there, for instance through a search step placed first.
50

New Updated Ticket

Polling trigger

In Zapier“Triggers when an existing ticket has been updated.”

Ticket updates are the event here: an existing ticket in MyGadgetRepairs changing is what starts the Zap, as the job moves forward.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a customer should hear about progress, or a planning card should move, each time the ticket changes.
Watch out
a Zap that also updates tickets in MyGadgetRepairs can retrigger itself; keep the update and the watched tickets apart.
51

New Warranty

Polling trigger

In Zapier“Triggers when a new warrantyis created.”

Warranties recorded in MyGadgetRepairs each start a run of the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
every warranty should be filed in a sheet with its customer, so after-sales questions find an answer quickly.
Watch out
warranties created before the Zap went live are not sent; the existing ones need a separate copy.
52

New POS on Hold

Polling trigger

In Zapier“Triggers when a new pos hold is created.”

Held sales, the point-of-sale orders started at the till but put on hold, start this Zap each time one is created.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
held sales should be listed in a follow-up sheet or posted to the team so nobody forgets to finish them.
Watch out
switch on Include Lines Items if the next steps need the content of the held order.
53

New POS Order

Polling trigger

In Zapier“Triggers when a new pos invoice is created.”

Till sales rung up as point-of-sale orders in MyGadgetRepairs each start the Zap; the editor names this event New POS Order.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
till sales should flow into your accounting tool or a daily sales sheet without a manual export.
Watch out
Include Item Lines, Include Payments, Include Sync Info and Include Created By Info add details; switch on only what the next steps use.
54

New PO Return Item

Polling trigger

In Zapier“Triggers when a new PO line item has been returned”

Returned purchase order lines, items you send back to a supplier, are what this trigger reports to Zapier.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
returns should be tracked in a sheet so you can check later that the supplier credited them.
Watch out
returns recorded before publication never come through; track those by hand.
55

New Purchase Order

Polling trigger

In Zapier“Triggers when a new purchase order (PO) is created.”

Reports each purchase order created in MyGadgetRepairs, the order you place with a supplier for parts or products.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
a new purchase order should be copied into your accounting tool, or sent to a shared inbox for approval.
Watch out
switch on Include Item Lines if you need the content of the order, not just its header.
56

New Daily Purchases

Polling trigger

In Zapier“Triggers when a new daily purchases report is created.”

Daily purchases reports, the summary of what the shop bought over a day, start this Zap each time MyGadgetRepairs creates one.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
the daily figures should be archived in a sheet that builds a history you can chart later.
Watch out
the trigger depends on the report being created in MyGadgetRepairs; check at the test what a report contains before mapping it.
57

New Daily Sales

Polling trigger

In Zapier“Triggers when a new daily sales report is created.”

Daily sales reports created in MyGadgetRepairs, the day's selling summary, each start a run of the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
the team or a manager wants the day's figures in their chat or inbox without logging in.
Watch out
reports created before the Zap went live are not sent, so the history in your sheet starts the day you publish.
58

New Monthly Purchases

Polling trigger

In Zapier“Triggers when a new monthly purchases report is created.”

Monthly purchases reports, the month's buying summary in MyGadgetRepairs, start this Zap when a new one is created.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
monthly purchase totals should be copied into a budget sheet that compares months side by side.
Watch out
Zapier keeps track of reports it has seen, so one monthly report does not start the Zap twice.
59

New Monthly Sales

Polling trigger

In Zapier“Triggers when a new monthly sales report is created.”

Monthly sales reports, the summary you read when a month closes, start this Zap each time MyGadgetRepairs creates one.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
the monthly figures should be stored in a reporting sheet or sent to whoever reviews performance.
Watch out
only reports created after the Zap is published are sent; earlier months need a one-off copy.
60

New Tax Rate

Polling trigger

In Zapier“Triggers when a new tax rate is created.”

Tax rates defined in MyGadgetRepairs, the percentages applied to what you sell, start the Zap when a new one is added.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
your accounting tool needs the same tax rates, and a new one should be added there before sales using it arrive.
Watch out
existing rates are not sent; set the starting list up by hand in the other tool.
61

New Ticket Invoice

Polling trigger

In Zapier“Triggers when a new ticket invoices is created.”

Ticket invoices, the invoices raised on tickets in MyGadgetRepairs, start this Zap each time a new one is created.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
each ticket invoice should reach your accounting tool, or be logged in a sheet of what is due.
Watch out
Include Item Lines, Include Payments, Include Sync Info and Include Created By Info add details on demand; switch on what the next steps use.
Actions

The 66 MyGadgetRepairs actions

MyGadgetRepairs gives you 66 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Add Tag to Project

Action

In Zapier“Add tag to an existing Project”

Puts a tag on an existing project in MyGadgetRepairs, so the project can be found and sorted by that label.

When to use it
a project should be labelled once something happens elsewhere, a payment received or an approval given.
Watch out
Project ID and a valid Tag id are required; Find Projects and Find Project Tags can supply both.
2

Add Tag to Project Task

Action

In Zapier“Add tag to an existing Project Task”

Labels an existing project task with a tag, a lighter way to mark progress than changing the task itself.

When to use it
tasks should be flagged when their status changes in another planning tool.
Watch out
Task UUID and a valid Tag id are required, so a Find Project Tasks step can come first.
3

Attach Video

Action

In Zapier“Attach a video link to the ticket”

Attaches a video link to a MyGadgetRepairs ticket, so the footage of a fault or of the finished repair sits with the job.

When to use it
videos uploaded to a hosting service should be linked to the matching ticket automatically.
Watch out
Video File Code is only the code of the video, not the whole link, and Video Source is picked from a list including YouTube, Vimeo, Dropbox and a direct URL.
4

Create Appointment

Action

In Zapier“Creates an Appointment”

Books an appointment in MyGadgetRepairs from another tool, with a subject, a start date and time, and a duration.

When to use it
slots taken in an online scheduler should also appear in the shop's own appointment list.
Watch out
the start expects dd-mmm-yyyy HH:mm, the duration is counted in minutes, and the subject stops at 100 characters; the optional Create Ticket box can open a ticket at the same time.
5

Create Asset

Action

In Zapier“Creates a new Asset.”

Registers a new asset on a customer's file in MyGadgetRepairs, with a name, an identifier and a status, so the item is on record before work starts.

When to use it
items described in an intake form should be filed against the right customer straight away.
Watch out
the asset name stops at 50 characters and the identifier at 100, and Status only accepts Active or Inactive.
6

Create Asset Type

Action

In Zapier“Creates a New Asset Type”

Asset types, the categories of items you track, get a new entry in MyGadgetRepairs with this action, and a name is all it needs.

When to use it
your list of item kinds is maintained in a shared sheet and should be pushed into the shop software as it grows.
Watch out
Name is the only required field; a Find Asset Types step placed first shows whether the type already exists.
7

Create Brand

Action

In Zapier“Creates a New Brand”

Creates a brand in the MyGadgetRepairs catalogue from a name sent by another app, ready for models to be filed under it.

When to use it
new brands are first entered in a purchasing sheet and should appear in the catalogue without a second entry.
Watch out
the brand name is limited to 100 characters, so long names coming from the source may need shortening first.
8

Create Category

Action

In Zapier“Creates a new Category”

Creates a new category in MyGadgetRepairs, the heading under which products and services are sorted in the catalogue.

When to use it
your product structure is planned in a spreadsheet and the shop should follow it without manual setup.
Watch out
the category name is limited to 100 characters, and Name is the only required field.
9

Create Customer

Action

In Zapier“Creates a Customer.”

Adds a new customer to MyGadgetRepairs from details collected in another app, so the shop's client list grows without anybody copying names and numbers by hand.

When to use it
a web form or an online booking tool gathers people who should exist as customers before their first job.
Watch out
Name and Mobile are both required, so the source has to collect a phone number every time.
10

Create Inbound Call Notification

Action

In Zapier“Created a notification in MGR and assign the inbound call to the ticket, lead or the customer.”

Creates a notification in MyGadgetRepairs for an incoming call and assigns that call to the matching ticket, lead or customer.

When to use it
a phone tool that can start a Zap on each incoming call should make the call visible in the shop software.
Watch out
Inbound Number is required and must be in the international phone number format.
11

Create Lead

Action

In Zapier“Creates a Lead.”

Records a prospect in MyGadgetRepairs as a lead, the stage before any ticket or sale exists for that person.

When to use it
enquiries arrive through a contact form or an ad campaign and should be followed up from inside the shop software.
Watch out
Subject, Customer's Name, Customer's Mobile and Status are required, and the mobile needs the country code in front, like +44 followed by the number.
12

Create Model

Action

In Zapier“Creates a New Model”

Adds a model under an existing brand in MyGadgetRepairs, with its name and status, extending the catalogue one version at a time.

When to use it
a supplier's list of new models should feed the shop's catalogue before those devices come in for repair.
Watch out
Brand ID must be a valid brand id, which Find Brand can provide, and the model name stops at 100 characters.
13

Create Payment

Action

In Zapier“Creates a Payment, please note that you can send multiple payments for one invoice or invoices.”

Records a payment against one invoice or several in MyGadgetRepairs, with the amount and the payment method used.

When to use it
money received through an online payment tool should be marked against the right ticket invoice.
Watch out
Invoice ID accepts a single ticket invoice or a list of them, and several payments can be sent for the same invoice.
14

Create POS Hold Order

Action

In Zapier“Creates a new POS Hold order.”

Starts a point-of-sale order and leaves it on hold in MyGadgetRepairs, to be completed later at the till.

When to use it
a reservation made online should wait at the till until the customer comes in to pay.
Watch out
Customer UUID or Customer Name, User ID, Product Code and Quantity are required, but no amount or payment method yet.
15

Create POS Order

Action

In Zapier“Creates a new POS order.”

Rings up a point-of-sale order in MyGadgetRepairs from a sale completed somewhere else, with products, quantity, amount and payment method.

When to use it
orders taken in an online shop should be recorded as sales next to what is sold at the till.
Watch out
Customer UUID or Customer Name, User ID, Product Code, Quantity, Amount and Payment Method are all required, which makes this the most demanding sales action.
16

Create Product

Action

In Zapier“Creates a product.”

Adds a product or a service to MyGadgetRepairs, with its type, name, condition, code, status, cost and price.

When to use it
new items are prepared in a purchasing sheet before going on sale, and the catalogue should pick them up from there.
Watch out
Type accepts product or service, the code stops at 25 characters and the name at 100, and both Cost and Price are required.
17

Create Project

Action

In Zapier“Creates a new project.”

Projects for a customer are opened in MyGadgetRepairs by this action, with a name and a status, ready to receive tasks and messages.

When to use it
a signed quote or a request sent through a form should start a project without manual setup.
Watch out
Status must be a valid status id, so have it at hand before building the Zap.
18

Create Project Tag

Action

In Zapier“Creates a new Project Tag”

Project tags are what this action creates in MyGadgetRepairs, despite its internal key; the editor lists it as Create Project Tag.

When to use it
your tagging scheme is planned in a shared document and new tags should become available on projects.
Watch out
only a name is required; a Find Project Tags step placed first shows whether the tag already exists.
19

Create Project Message

Action

In Zapier“Creates a new message related to a project or a task.”

Posts a message on a project or one of its tasks in MyGadgetRepairs, so the written exchange stays with the work.

When to use it
an email or a chat message about a project should be kept in the project's own history.
Watch out
Project UUID and Message are both required; Find Projects can supply the project.
20

Create Project Task

Action

In Zapier“Delete a Project Task.”

Adds a task with the name you give it to an existing project, inside one of its task lists.

When to use it
action items decided in a meeting and noted in another tool should become tasks in the right project.
Watch out
List ID accepts a list id or a list name, and if the name you send does not exist, MyGadgetRepairs creates that list. Its official description on Zapier reads "Delete a Project Task", which contradicts its name: test it on a spare project first.
21

Create Reminder

Action

In Zapier“Creates a new Reminder.”

Sets a reminder in MyGadgetRepairs for a member of staff, with a date and time and the notes that go with it.

When to use it
a follow-up agreed in another tool should appear in the shop software for the right person.
Watch out
the date follows dd-mmm-yyyy HH:mm, Staff must be a valid user, and Notes is required.
22

Create RMM Alert

Action

In Zapier“Creates an RMM alert in MGR and then triggers an Automation if configured.”

Creates an RMM alert in MyGadgetRepairs, which can then run an Automation inside the app if one is configured.

When to use it
a device monitoring tool raises alerts that should reach the shop software without being copied by hand.
Watch out
RMM Asset ID must be the one stored in the RMM Integration tab, Alert Date follows dd-mmm-yyyy, and text and severity are required.
23

Create Stock

Action

In Zapier“Creates a Stock entry”

Creates a stock entry in MyGadgetRepairs for a product that already exists in the catalogue.

When to use it
a delivery checked in through another tool should add the matching stock in the shop software.
Watch out
Product must be a valid product id, which a Find Product step placed before this one can supply.
24

Create Stock Adjustment

Action

In Zapier“Creates a Stock Adjustment entry”

Records a stock correction in MyGadgetRepairs for a product, with an adjustment date and a quantity.

When to use it
a shelf count made on a mobile form should correct the figures held in the shop software.
Watch out
the date follows dd-mmm-yyyy hh:mm, and Product UUID, Adjustment Date and Quantity are all required.
25

Create Ticket Comment

Action

In Zapier“Creates a Ticket Comment”

Posts a comment on an existing MyGadgetRepairs ticket, marked either Private or Public, so the job's history holds what was said elsewhere.

When to use it
a customer's reply arriving in your inbox or chat should be kept on the ticket it concerns.
Watch out
Status must be a valid status of type repair notes; when you send its label rather than its id, the label has to match exactly or MyGadgetRepairs returns an error.
26

Create Ticket Timer

Action

In Zapier“Creates a ticket timer entry”

Logs a timer entry on a ticket, with a start, an end and the user who did the work, so time spent is attached to the job.

When to use it
hours tracked in a separate time app should be written back to the repair they belong to.
Watch out
the ticket, both dates and the user are required, and the dates follow dd-mmm-yyyy hh:mm:ss.
27

Create Ticket

Action

In Zapier“Creates a Ticket.”

Opens a new ticket in MyGadgetRepairs for a customer, the job record the shop then works from until the repair is done.

When to use it
a repair request sent through a form should become a ticket without anyone retyping the customer's words.
Watch out
Customer UUID or Customer Name and Short Info are required; sending Create Invoice as true also creates an invoice, and Print Invoice sends it to a configured cloud printer.
28

Create Time Clock Entry

Action

In Zapier“Create a Time Clock Entry for your staff”

Clocks a member of staff in, by creating a time clock entry with a shift start time and its notes.

When to use it
attendance recorded in a separate app should also be reflected in MyGadgetRepairs.
Watch out
Staff UUID, Shift Start Time and Shift Start Notes are required, and the time follows dd-mmm-yyyy hh:mm:ss.
29

Delete Asset

Action

In Zapier“Deletes an existing Asset.”

Assets on a customer's file in MyGadgetRepairs are removed by this action, so the item no longer appears on that record.

When to use it
an item is taken off the customer's record in another system and both sides should agree.
Watch out
Asset UUID is required; Find Assets can provide it before this step runs.
30

Delete Brand

Action

In Zapier“Delete an existing brand.”

Brands are taken out of the MyGadgetRepairs catalogue by this action.

When to use it
a brand is dropped from your purchasing sheet and should leave the shop's catalogue on the same occasion.
Watch out
Brand ID is required; Find Brand can supply it from a keyword.
31

Delete Category

Action

In Zapier“Delete an existing Category.”

Category headings disappear from MyGadgetRepairs with this action.

When to use it
your product structure is simplified in a planning sheet and one heading disappears from it.
Watch out
Category ID is required; Find Category can supply it. A search step placed first makes the Zap multi-step, so it needs a paid plan.
32

Delete Customer

Action

In Zapier“Delete a Customer.”

Removes a customer record from MyGadgetRepairs for good.

When to use it
a contact deleted at the person's request in your CRM should disappear from the shop's client list too.
Watch out
Customer UUID is required; Find Customer can supply it, and the test should run on a customer you really mean to remove.
33

Delete Lead

Action

In Zapier“Deletes an existing lead.”

Removes an existing lead from MyGadgetRepairs, taking the prospect out of the shop's follow-up list.

When to use it
a prospect asks to be forgotten in your mailing tool, and the shop's own record should go at the same moment.
Watch out
Lead UUID is required; Find Leads can provide it in an earlier step of the same Zap.
34

Delete Model

Action

In Zapier“Delete an existing Model.”

Models leave the MyGadgetRepairs catalogue through this action, under whichever brand they were filed.

When to use it
a model is discontinued in your supplier's list and should leave the shop's catalogue too.
Watch out
Model ID is required; Find Model can supply it from a keyword search.
35

Delete POS on Hold Order

Action

In Zapier“Delete an existing pos on hold order.”

Removes a point-of-sale order that was waiting on hold, so the till no longer shows it.

When to use it
an online reservation is cancelled and the held sale should go with it.
Watch out
check at the test which field identifies the held order, and run it on one you really mean to remove.
36

Delete Product

Action

In Zapier“Delete an existing product.”

Products and services are withdrawn from the MyGadgetRepairs catalogue by this action.

When to use it
an item is withdrawn from sale in your online catalogue sheet and the shop should stop offering it too.
Watch out
Product UUID is required; Find Product can supply it before the deletion runs.
37

Delete Project

Action

In Zapier“Delete an existing project.”

Whole projects are removed from MyGadgetRepairs by this action.

When to use it
a project is cancelled in your planning tool and should not linger in the shop software.
Watch out
Project ID is required; Find Projects can return it, and the test should run on a project you really mean to remove.
38

Delete Project Message

Action

In Zapier“Delete an existing project message.”

Project messages are cleared from the written history of a MyGadgetRepairs project by this action.

When to use it
a message withdrawn in another tool should be cleared from the project's thread too.
Watch out
Message UUID is required; Find Project Messages can return it in an earlier step.
39

Delete Project Task

Action

In Zapier“Delete an existing project task.”

Single tasks are taken off a MyGadgetRepairs project by this action.

When to use it
a task deleted in a separate to-do tool should vanish from the project as well.
Watch out
Task UUID is required; Find Project Tasks can return it before this step.
40

Delete Reminder

Action

In Zapier“Delete an existing reminder.”

Reminders vanish from MyGadgetRepairs through this action.

When to use it
a follow-up is cancelled in another calendar and the shop reminder should disappear with it.
Watch out
Reminder UUID is required; Find Reminders can return it before the deletion.
41

Delete Stock

Action

In Zapier“Delete an existing Stock entry.”

Stock entries are cancelled in MyGadgetRepairs by this action, removing that record of items held.

When to use it
a stock line was entered by mistake during a delivery and the correction is made from a review sheet.
Watch out
Stock UUID is required; Find Stock can return it in an earlier step.
42

Delete Stock Adjustment

Action

In Zapier“Delete an existing Stock Adjustment entry.”

Stock corrections recorded as adjustments are cancelled by this action in MyGadgetRepairs.

When to use it
a correction is rejected after review in a separate sheet and should not count anymore.
Watch out
Adjustment UUID is required; Find Stock Adjustment can return it before this step.
43

Delete Stock Serials

Action

In Zapier“Delete an existing Stock Serials entry.”

Serial records identifying one particular unit are cleared from MyGadgetRepairs by this action.

When to use it
a serial number was recorded twice and the duplicate should be cleared from a traceability sheet.
Watch out
serial UUID is required; Find Stock Serials can return it in an earlier step.
44

Delete Ticket

Action

In Zapier“Delete an existing ticket.”

Deletes an existing ticket in MyGadgetRepairs, the whole job record.

When to use it
a job cancelled in another system should be cleared from the shop's list of repairs.
Watch out
Ticket UUID is required; find the ticket first with Find Ticket.
45

Delete Ticket Timer

Action

In Zapier“Deletes Ticket Timer”

Removes a timer entry from a ticket, taking the logged time off the job.

When to use it
a time entry deleted in a tracking app should be removed from MyGadgetRepairs as well.
Watch out
Timer ID is required; Find Ticket Timer can return it.
46

Delete Time Clock

Action

In Zapier“Deletes an exiting time clock entry”

Time clock entries recorded by mistake, or no longer wanted, are removed from MyGadgetRepairs by this action.

When to use it
a clock-in recorded by mistake should be cleared from the attendance record.
Watch out
Time Clock ID is required; Find Time Clock can return it.
47

Update Appointment

Action

In Zapier“Update existing appointment”

Edits an appointment that already exists in MyGadgetRepairs, so a moved booking does not stay at its old time.

When to use it
a slot rescheduled in an online calendar should be rescheduled in the shop as well.
Watch out
Appointment UUID is required, so the Zap has to identify the appointment first, for example with Find Appointment.
48

Update Asset

Action

In Zapier“Update an existing asset.”

Edits an asset already recorded on a customer's file in MyGadgetRepairs.

When to use it
the description of an item changes during a job and the record should follow it.
Watch out
Asset UUID is required; Find Assets can return it in an earlier step of the same Zap.
49

Update Brand

Action

In Zapier“Updates an existing Brand”

Renames or edits an existing brand in the MyGadgetRepairs catalogue.

When to use it
a brand is renamed in your purchasing sheet and the catalogue should carry the same name.
Watch out
Brand ID and Name are both required, and the name is limited to 100 characters.
50

Update Category

Action

In Zapier“Update an existing Category”

Category headings, the ones products are sorted under in MyGadgetRepairs, are edited by this action.

When to use it
your product structure is reorganised in a planning sheet and the shop should follow.
Watch out
Category ID is required; Find Category can supply it from a keyword.
51

Update Customer

Action

In Zapier“Update an existing customer.”

Changes an existing customer record in MyGadgetRepairs with the new details sent by another app.

When to use it
a correction made in your mailing tool or accounting software should be carried back into the shop.
Watch out
Customer UUID is required, so place a Find Customer step first to identify the right record.
52

Update Lead

Action

In Zapier“Updates an existing Lead”

Lead records change here: the action edits an existing lead in MyGadgetRepairs, including the status that says how far the prospect has gone.

When to use it
a prospect who answered a campaign in your mailing tool should move forward in the shop's pipeline.
Watch out
Lead UUID and Status are both required; Find Leads can return the lead before this step.
53

Update Model

Action

In Zapier“Updates an existing Model”

Model entries in the MyGadgetRepairs catalogue are edited by this action, while they stay under the same brand.

When to use it
the naming of a model changes in a supplier's list and the shop should match it.
Watch out
Model ID is required; Find Model can supply it from a keyword.
54

Update Product

Action

In Zapier“Update an existing product.”

Product records, including options such as One Time Use, Inventory Control or Discountable, are edited in MyGadgetRepairs by this action.

When to use it
price or option changes prepared in a sheet should be applied to the shop catalogue.
Watch out
Product UUID is required, so run Find Product before this step.
55

Update Project

Action

In Zapier“Update an existing project.”

Project details in MyGadgetRepairs are edited by this action with what changed in another tool.

When to use it
a project's name or status changes in your planning tool and the shop should match.
Watch out
Project ID is required; Find Projects can return it.
56

Update Project Message

Action

In Zapier“Update an existing message associated with a project or a task.”

Edits a message already posted on a project or on one of its tasks.

When to use it
a note corrected in another tool should replace the original text in the project's history.
Watch out
Message UUID is required; Find Project Messages can provide it.
57

Update Project Task

Action

In Zapier“Update an existing project task.”

Tasks inside a MyGadgetRepairs project are edited by this action, whatever list they sit in.

When to use it
a task is changed in a to-do tool that mirrors the shop's projects.
Watch out
Task UUID is required, so find the task first with Find Project Tasks.
58

Update Register

Action

In Zapier“Finds existing Register”

Writes to an existing register in MyGadgetRepairs, picked by its Register ID. Its official description on Zapier reads "Finds existing Register", which does not match the name, so check at the test what the step really changes.

When to use it
you already hold the Register ID, for example from Find Registers, along with values for the two other required fields.
Watch out
Register ID, People Entered and Staff Included are all required; read the test result to see how MyGadgetRepairs uses the last two.
59

Update Reminder

Action

In Zapier“Update an existing reminder.”

Reminder dates or notes in MyGadgetRepairs are changed by this action.

When to use it
a follow-up date moves in another calendar and the shop reminder should move with it.
Watch out
Reminder ID is required; Find Reminders can supply it.
60

Update Stock

Action

In Zapier“Update an existing Stock”

Stock entries already in MyGadgetRepairs are edited by this action, one record at a time.

When to use it
a stock record needs correcting after a delivery has been checked in another tool.
Watch out
Stock UUID is required; Find Stock can return it in an earlier step of the Zap.
61

Update Stock Adjustment

Action

In Zapier“Update an existing Stock Adjustment”

Edits a stock adjustment that was already recorded in MyGadgetRepairs.

When to use it
a correction entered with a mistake should be fixed from a review sheet without going back into the shop software.
Watch out
Adjustment UUID is required; Find Stock Adjustment can provide it.
62

Update Stock Serials

Action

In Zapier“Update an existing Stock Serials”

Serial records of individual units, stored as stock serials in MyGadgetRepairs, are edited by this action.

When to use it
a unit's serial details are corrected in a traceability sheet kept outside the shop.
Watch out
serial UUID is required; Find Stock Serials can provide it.
63

Update Ticket

Action

In Zapier“Update an existing ticket.”

Edits an existing ticket in MyGadgetRepairs, the job record, with what changed in another tool.

When to use it
an approval or a payment received elsewhere should be reflected on the repair it concerns.
Watch out
Ticket is required; with Create Invoice set to true, the invoice is created if it does not exist or updated if it does, and Print Invoice sends it to a cloud printer.
64

Update Ticket Timer

Action

In Zapier“Update Ticket Timer”

Corrects a timer already logged on a ticket, changing its start, its end or the user it belongs to.

When to use it
a time entry edited in a time tracking app should be corrected in the shop as well.
Watch out
Ticket Timer ID, Start Date, End Date and User Id are all required, even when only one of them changes.
65

Update Time Clock

Action

In Zapier“Updates an existing time clock entry”

Shift records, the time clock entries of MyGadgetRepairs, are edited by this action.

When to use it
a shift record is corrected in an attendance sheet after the fact.
Watch out
Time Clock ID is required; Find Time Clock can return it.
66

API Request (Beta)

Action

In Zapier“This is an advanced action which makes a raw HTTP request that includes this integration's authentication.”

An advanced action that sends a raw HTTP request to MyGadgetRepairs, signed with the connection you already set up.

When to use it
no other action covers what you need and you are comfortable reading the app's technical documentation.
Watch out
requests can only go to domains linked to this app, and Stop on error decides whether the step halts when the app returns an error.
Searches

The 45 MyGadgetRepairs searches

45 search steps look for data that already exists in MyGadgetRepairs, so a later step can use it.

A search step finds a record that already exists, a customer, a ticket, a product, and hands it to the next steps. In the editor, searches sit at the bottom of the Action event list, under SEARCH. Twelve of them also appear a second time as find-or-create entries: same search, with creation ticked. Three settings decide what happens when the result is not a single clean match.

1

Find Appointment

Search

In Zapier“Find existing appointments”

Looks up appointments that already exist in MyGadgetRepairs and hands what it found to the next steps of the Zap.

When to use it
Update Appointment needs the appointment's identifier, or a message should mention an existing booking.
Watch out
a search step makes the Zap multi-step, so this needs a paid plan.
2

Find Assets

SearchFind or create

In Zapier“Finds Customer assets.”

Finds customer assets already on record. The editor also shows a Find and Create Asset entry: it is this same search with the creation box ticked, not a separate operation.

When to use it
work must be attached to an item without risking a duplicate asset.
3

Find Asset Types

SearchFind or create

In Zapier“Finds an existing asset types”

Finds existing asset types. The Find and Create Asset Type line in the editor is this search with creation switched on.

When to use it
a new asset needs a type that may or may not exist yet in your settings.
4

Find Brand

SearchFind or create

In Zapier“Finds an existing Brand”

Finds an existing brand from a keyword. Find or Create Brands, listed separately in the editor, is the very same search set to create the brand when nothing matches.

When to use it
you add a model and need the brand it belongs to.
Watch out
Keyword is required, and it searches the brand name and created date.
5

Find Category

SearchFind or create

In Zapier“Finds an existing Category”

Category lookups by keyword: this search finds an existing category, and with creation ticked it becomes the Find or Create Category entry of the editor.

When to use it
a product must be filed under a category before it is created.
Watch out
Keyword is required, and it searches the category name and created date.
6

Find Customer

SearchFind or create

In Zapier“Finds a Customer.”

Customer records already in MyGadgetRepairs are what this search returns. The editor also lists Find and Create Customer, which is this search with creation turned on.

When to use it
a ticket, a sale or an update must be attached to the right client.
7

Find Customer Groups

Search

In Zapier“Finds Customer groups.”

Finds the customer groups that already exist in MyGadgetRepairs, so a later step can use the right one.

When to use it
a message or a sheet needs the name of an existing customer group.
Watch out
whether the search wants the exact group name or something close is decided by MyGadgetRepairs; check it at the test.
8

Find Customer Purchase

Search

In Zapier“Finds existing customer purchases”

Finds purchases already made by customers in MyGadgetRepairs and passes them to the following steps.

When to use it
an after-sales message should mention what the client bought.
Watch out
when several purchases match, the first one is kept by default unless you change If multiple search results are found?.
9

Find Custom Fields Categories

Search

In Zapier“Finds existing Custom Fields Categories”

Finds the groups of custom fields already set up in your MyGadgetRepairs account.

When to use it
a setup document maintained in another tool should be checked against what really exists in the shop.
Watch out
left on its default, a search that finds nothing stops the Zap at this step.
10

Find Daily Purchases Report

Search

In Zapier“Finds daily purchases report”

Retrieves the daily purchases report from MyGadgetRepairs so the steps that follow can reuse its figures.

When to use it
a message or a sheet in another tool needs the day's buying figures without someone exporting them.
Watch out
check at the test which figures the report actually carries before mapping them anywhere.
11

Find Daily Sales Report

Search

In Zapier“Finds daily sales report”

Daily sales figures come back through this search, which retrieves the daily sales report for later steps to quote.

When to use it
a summary posted in your team chat should include the day's sales next to other information.
Watch out
the search adds a step, so the Zap becomes multi-step and needs a paid plan.
12

Find Estimate

Search

In Zapier“Find an Existing estimates”

Finds estimates already prepared in MyGadgetRepairs.

When to use it
a follow-up step needs an existing quote, for instance to remind the customer.
Watch out
Include Lines, Include Created By Info, include Updated By Info and Include Custom Fields add details when switched on.
13

Find Expenses

Search

In Zapier“Finds existing Expenses.”

Finds expenses already recorded in MyGadgetRepairs and hands them on to the next steps of the Zap.

When to use it
a budget check in another tool should look at what was already spent before approving more.
Watch out
if several expenses match, the default keeps only the first; you can stop the Zap or pass them all instead.
14

Find Expense Categories

Search

In Zapier“Finds an existing expense categories”

Finds the expense categories that already exist in MyGadgetRepairs, the headings spending is filed under.

When to use it
a budget sheet kept in another tool should use the same headings as the shop.
Watch out
a search that finds nothing stops the Zap there by default; Successful if no search results are found? lets it go on.
15

Find Grouped Tickets

Search

In Zapier“Finds Grouped Tickets Data”

Returns ticket data grouped together rather than one ticket at a time, which suits summaries.

When to use it
a summary message should show tickets grouped by priority.
Watch out
Group is required, and Priority is currently its only option, so the grouping cannot be changed for now.
16

Find Leads

Search

In Zapier“Find an Existing leads”

Finds existing leads in MyGadgetRepairs and passes what it found to the steps that follow.

When to use it
you update or delete a prospect and need its identifier first.
Watch out
Include Custom Fields adds those fields when the lead has data in at least one of them, so switch it on if the next step uses them.
17

Find Milestones

Search

In Zapier“Finds an existing milestones.”

Finds the milestones already created in MyGadgetRepairs.

When to use it
a planning message or sheet needs an existing milestone.
Watch out
a search makes the Zap multi-step, so it needs a paid plan, even for a simple lookup. If several milestones match, only the first goes on by default.
18

Find Model

SearchFind or create

In Zapier“Finds existing Models”

Finds existing models from a keyword. Find or Create Model in the editor is this same search set to add the model when it is missing.

When to use it
a ticket names a device model that may not be in the catalogue yet.
Watch out
Keyword is required, and it searches make, model and created date.
19

Find Model Group

Search

In Zapier“Finds existing Model Groups”

Finds model groups already defined in the MyGadgetRepairs catalogue, the families that bundle several models.

When to use it
a report needs the family a model belongs to.
Watch out
check at the test whether the search wants the exact family name; each app decides that.
20

Find Monthly Purchases Report

Search

In Zapier“Find Monthly Purchases Report”

Retrieves the monthly purchases report from MyGadgetRepairs for the steps that follow.

When to use it
a budget sheet comparing months needs the month's buying total without a manual export.
Watch out
read the test result to see which totals the report holds before mapping them.
21

Find Monthly Sales Report

Search

In Zapier“Find Monthly Sales Report”

Monthly sales figures are retrieved by this search, so the steps further down the Zap can reuse them.

When to use it
a review message or a reporting sheet needs the month's sales.
Watch out
if the report is not found, the Zap stops at this step unless Successful if no search results are found? is switched on.
22

Find Notification

Search

In Zapier“Finds existing system notifications.”

Finds system notifications that MyGadgetRepairs has already generated.

When to use it
a step must check whether something was already notified before sending a new message about it.
Watch out
with several matching notifications, only the first goes on by default.
23

Find Payments

Search

In Zapier“New Payments related to Invoices”

Finds payments related to invoices in MyGadgetRepairs and hands them to the following steps.

When to use it
you check whether an invoice was already paid before a reminder goes out to the customer.
Watch out
a search adds a step, so the Zap is multi-step and needs a paid plan.
24

Find POS on Hold

Search

In Zapier“Find POS Hold Orders”

Finds point-of-sale orders currently on hold in MyGadgetRepairs, sales started at the till and left open.

When to use it
a held sale must be found before Delete POS on Hold Order removes it.
Watch out
left on its default, finding nothing stops the Zap here, which is the safe choice before a deletion.
25

Find POS Orders

Search

In Zapier“Find POS orders”

Till sales already rung up as point-of-sale orders are what this search looks for in MyGadgetRepairs.

When to use it
a refund handled in another tool or a sales report needs an earlier till sale.
Watch out
Include CreatedBy Info adds who created the order; switch it on if the next step names that person.
26

Find PO Return Item

Search

In Zapier“Finds existing PO Return Item”

Finds purchase order items already marked as returned in MyGadgetRepairs.

When to use it
you check whether a return to a supplier was already recorded before logging it again elsewhere.
Watch out
check at the test whether an exact match is needed; MyGadgetRepairs decides how close a match has to be.
27

Find Product

Search

In Zapier“Finds a product”

Finds a product in the MyGadgetRepairs catalogue and passes it to the next steps.

When to use it
Create Stock, Update Product or Create POS Order needs the product identifier.
Watch out
when several products match, the first is kept by default; If multiple search results are found? changes that.
28

Find Projects

SearchFind or create

In Zapier“Finds existing Projects”

Finds existing projects in MyGadgetRepairs. Find or Create Project, listed in the editor, is this same search with creation enabled.

When to use it
a task, a tag or a message must go to the right project.
Watch out
creation asks for the fields needed to create the missing project.
29

Find Project Categories

Search

In Zapier“Finds existing Project Categories”

Finds the project categories already defined in MyGadgetRepairs.

When to use it
a report or a planning sheet needs the existing project categories.
Watch out
a search makes the Zap multi-step, which needs a paid plan. If nothing is found, the Zap stops here unless Successful if no search results are found? is on.
30

Find Project Messages

SearchFind or create

In Zapier“Finds existing Project Messages”

Finds messages already posted on projects; with creation ticked it becomes the Find or Create Project Message entry of the editor.

When to use it
you edit or remove a message and need it first.
Watch out
once creation is ticked, the setting for empty results disappears and the step asks for what it needs to create the message.
31

Find Project Status

Search

In Zapier“Finds an existing Project Status”

Project status labels, the ones that say where a project stands, are looked up by this search.

When to use it
a message or a planning sheet needs the project statuses defined in your account.
Watch out
check at the test whether the status name must match exactly.
32

Find Project Tags

SearchFind or create

In Zapier“Finds an existing project tags”

Finds existing project tags. Find or Create Project Tag, shown in the editor, is the same search set to create a tag that is missing.

When to use it
Add Tag to Project needs a valid tag id.
Watch out
with creation on, a missing tag is created instead of stopping the Zap.
33

Find Project Tasks

SearchFind or create

In Zapier“Finds an existing Project's Tasks”

Finds the tasks of an existing project; the editor's Find and Create Project Task is this search with creation turned on.

When to use it
an update, a tag or a deletion needs the Task UUID.
Watch out
if several tasks match, the default keeps the first one, which may not be the one you mean.
34

Find Registers

Search

In Zapier“Finds existing registers”

Finds registers already recorded in MyGadgetRepairs and hands them on to the next steps.

When to use it
Update Register needs a Register ID before it can run.
Watch out
a search makes the Zap multi-step, so a paid plan is needed.
35

Find Reminders

SearchFind or create

In Zapier“Finds existing Reminder.”

Finds existing reminders. Find or Create Reminder is the same search that adds one when nothing matches.

When to use it
you move or delete a reminder from another tool.
Watch out
creation asks for the fields a new reminder needs, so check them at the test.
36

Find Stock

Search

In Zapier“Finds an existing Stock”

Stock records held for a product are looked up by this search in MyGadgetRepairs.

When to use it
Update Stock or Delete Stock needs the stock identifier.
Watch out
left on its default, a search that finds nothing ends the Zap at this step.
37

Find Stock Adjustment

Search

In Zapier“Finds an existing Stock Adjustment”

Stock corrections already recorded as adjustments are what this search returns.

When to use it
a correction must be reviewed, edited with Update Stock Adjustment or removed.
Watch out
if several adjustments match, only the first is passed on by default.
38

Find Stock Serials

Search

In Zapier“Finds an existing Stock Serials”

Unit serials, the records of individual units, are what this search returns from MyGadgetRepairs, ready for the steps that follow.

When to use it
a warranty or traceability step needs a unit's serial record.
Watch out
check at the test whether the serial has to match exactly.
39

Find Suppliers

Search

In Zapier“Find an Existing Suppliers”

Finds suppliers already recorded in MyGadgetRepairs, the companies you buy parts or products from.

When to use it
a purchasing step in another tool needs the supplier record from the shop.
Watch out
a search step makes the Zap multi-step, so it needs a paid plan.
40

Find Ticket

SearchFind or create

In Zapier“Finds existing Ticket”

Ticket lookups go through this search. Find or Create Ticket, listed in the editor, is the same search with creation switched on.

When to use it
a comment, a timer or a video must reach the right job.
Watch out
with creation on, a missing ticket is opened instead, so check what the step asks for.
41

Find Ticket Invoices

Search

In Zapier“Find existing ticket invoices”

Finds invoices already raised on tickets in MyGadgetRepairs.

When to use it
Create Payment needs an Invoice ID before recording money received elsewhere.
Watch out
if several invoices match, the first one is kept by default, which matters before a payment is recorded.
42

Find Ticket Presets

Search

In Zapier“Finds existing ticket presets.”

Finds existing ticket presets, the ready-made entries used to open common jobs.

When to use it
a message or a team guide needs the list of existing ticket presets.
Watch out
if nothing is found, the Zap stops here unless Successful if no search results are found? is on.
43

Find Ticket Timer

Search

In Zapier“Finds existing Ticket Timers”

Timer entries already logged on tickets are what this search looks for, so later steps can edit or remove the right one.

When to use it
Update Ticket Timer or Delete Ticket Timer needs a timer id.
Watch out
a search makes the Zap multi-step, which needs a paid plan.
44

Find Time Clock

Search

In Zapier“Finds a Time Clock”

Finds a time clock entry, the record of a shift start, in MyGadgetRepairs.

When to use it
a shift record must be corrected with Update Time Clock or removed.
Watch out
if several entries match, only the first goes on by default.
45

Find Users

Search

In Zapier“Find or list existing users in MGR”

Finds or lists the existing users of your MyGadgetRepairs account and passes them to the following steps.

When to use it
an action asks for a valid user, such as Staff, Staff UUID or User ID.
Watch out
check at the test which user details come back before you map them.

The three settings every search exposes

  1. Successful if no search results are found?
    Left on its default, a search that finds nothing stops the Zap and skips the steps that depended on it. Switched on, the Zap carries on empty-handed.
  2. Create X if it doesn't exist yet?
    Ticking it turns the search into a find-or-create. The setting above disappears and the step asks for the fields needed to create the missing record.
  3. If multiple search results are found?
    Three ways out when several records match: keep the first one, which is the default, stop the Zap, or hand all of them on at once.
When it breaks

When a MyGadgetRepairs Zap breaks

Zapier links no help article to MyGadgetRepairs, so the cases below combine the general limits of every Zap with what this app's fields demand.

Each of these has a clear fix once you know where to look. For a step-by-step method, see our Zapier troubleshooting guide.

  • Old records are not sent

    A Zap only reacts to what happens after you switch it on. Tickets, customers or payments already in MyGadgetRepairs stay out; moving that backlog is a separate job.

  • Everything arrives on a timer

    All 61 triggers poll. Zapier checks at your plan's interval, 15 minutes on Free, 2 on Professional, 1 on Team and Enterprise, so events show up at the next check.

  • An update with no record to update

    Update and delete actions need the record's identifier. If the search before them finds nothing, the Zap stops there by default.

  • A Zap that sets itself off

    A Zap that writes into the very place its own trigger watches can start again and again and burn through tasks. Keep the source and the destination apart.

  • A big import held back

    When a trigger suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold it back.

  • The same record, not twice

    On a polling trigger, Zapier keeps track of what it has already seen, so the same item does not start the Zap twice.
Need help

Need help automating MyGadgetRepairs with Zapier?

A person reads every message.

FAQ

MyGadgetRepairs Zapier integration: questions people ask

01Is the MyGadgetRepairs Zapier integration free?
Partly. MyGadgetRepairs is not a premium app, so any Zap made of one trigger and one action runs on the free plan, which gives 100 tasks a month and unlimited Zaps of two steps. New Ticket to a chat message, or a form entry to Create Customer, fits there. But many useful Zaps here need a search step, because every update and delete action asks for the record's identifier. A search makes the Zap multi-step, and multi-step Zaps need a paid plan. So creation Zaps can stay free; editing Zaps cannot.
02How many tasks does a MyGadgetRepairs Zap use?
One task per action that succeeds. The trigger is free, and so are Zapier's checks for new items, however often they run. A Zap with two actions counts each successful one on its own, so it uses twice as much per run as a one-action Zap. An action that does not go through is not counted. The free plan gives 100 tasks a month; on a paid plan, a filter keeps the Zap from acting on events you do not need.
03Does MyGadgetRepairs send events to Zapier in real time?
No. All 61 triggers are polling triggers: Zapier asks MyGadgetRepairs for new items at a fixed interval set by your plan, 15 minutes on Free, 2 on Professional, 1 on Team and Enterprise. None is instant, so the interval applies to every Zap that starts in MyGadgetRepairs. On a paid plan, the frequency can be changed and a check can be run by hand from the editor. Actions and searches are different: they run when the Zap reaches them.
04What does it take to connect MyGadgetRepairs to Zapier?
An account on MyGadgetRepairs, plus read or write access on anything you do not own yourself and want the Zap to touch. Then the usual route: open Apps in your Zapier account, click + Add connection, search for MyGadgetRepairs, click Add connection, sign in to MyGadgetRepairs in the new tab and grant Zapier access. One connection serves all 172 operations. Several actions also ask for a valid id in a required field, such as a Brand ID, a user id or a project status, so have those values at hand.
05Why does an update or delete action fail in MyGadgetRepairs?
Check the identifier first. Update Customer needs a Customer UUID, Delete Ticket needs a Ticket UUID, Update Brand needs a Brand ID, and so on through the list. Those come from MyGadgetRepairs itself, so place the matching search first: Find Customer, Find Ticket, Find Brand. If the search finds nothing, the Zap stops by default, which protects you from editing the wrong record. Some fields also expect a strict format, like dd-mmm-yyyy for dates; the test shows what MyGadgetRepairs accepted.
06What if a MyGadgetRepairs operation is missing?
Start with the MyGadgetRepairs page on Zapier, which shows the current list of operations; with 172 of them, the one you want may simply be named differently, like New Preset Categories for ticket presets. If it really is not there, the API Request (Beta) action can send a raw request using your existing connection, limited to domains linked to the app. That route assumes you are comfortable reading the app's technical documentation, since no menu guides you through it.
07Zapier, Make or n8n for MyGadgetRepairs?
Weigh three criteria rather than a ranking. Coverage: Zapier offers 172 operations for MyGadgetRepairs, so check what the other tools provide for this app before comparing. Timing: every trigger here polls, from 15 minutes on Zapier's free plan down to 1 minute on Team and Enterprise. Shape: updates and deletes need a search first, and on Zapier any Zap with a search needs a paid plan. If most of your Zaps are lookups followed by edits, price that plan in from the start.
Same platform

Other docs you might need on this stack.

Browse all integrations