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Opendate Zapier integrationAutomate Opendate with Zapier.
The Opendate Zapier integration gives you 10 triggers, 7 actions and 33 searches to link your venue's shows, ticket orders, fans and finance lines to the rest of your tools, without code, and the simple two-step cases run on the free plan.
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What the Opendate Zapier integration does for a venue
The integration plugs your Opendate account into Zapier, so that something happening at your venue (a date confirmed, a ticket order, a guest checked in at the door) starts a chain of steps on its own. It also works the other way round: Zapier can write fans, offers, tags and finance lines back into Opendate.
Three results come up again and again. A cost line on every confirmed show: New Event Confirmed starts the Zap and Create a Finance Item books the expense you always pay, so the settlement never misses it. A fan list that stays clean: Find a Fan ID by Email Address finds the Opendate fan behind an email from another tool, then Update Marketing Subscription records whether that person opted in for a given venue. A booking shortlist: Find Similar Artists by Event and Find Artist by Name feed Create Artist Offer, so the offer starts from what Opendate already knows.
Now the limits. None of the 10 triggers is instant: Zapier checks Opendate on a timer, so a sale or a check-in reaches your other tools on the next check, never the second it happens. There is no delete action at all, and most of the 33 searches only read; the two exceptions carry Update in their name. Anything that happened before your Zap was switched on stays where it is.
If you are still choosing a tool, read Make vs Zapier and n8n vs Zapier before you build.
Zapier words, in plain English
Eight words cover everything on this page. Each one is explained here once, then used as is.
- Zap
- The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
- Trigger
- The event in an app that starts the Zap. Once the Zap is switched on, Zapier waits for that event and nothing else.
- Action
- What the Zap does after it starts: the step that writes, sends or creates something for you in an app.
- Task
- The unit Zapier bills. One task is one action your Zap completed successfully; your plan counts those and nothing else.
- Polling vs instant
- A polling trigger is checked by Zapier on a timer. An instant trigger is reported by the app itself. All Opendate triggers are polling.
- Filter
- A step that lets the Zap carry on only when what arrived meets your condition, and stops it quietly otherwise.
- Search step
- A step that looks up something already stored in an app, so the steps after it can use what it found.
- Connection
- Your Opendate account linked to Zapier once, then reused by every step in every Zap that touches Opendate.
What Opendate on Zapier really costs
Opendate is not reserved for paid plans: it works from the free plan. What you pay for is tasks, and only actions count.
- Free plan100 tasks a month, unlimited Zaps
- Zap length on free2 steps: one trigger, one action
- Trigger checks0 tasks
- Opendate on freeYes, not a paid-only app
The trigger never costs a task, however often Zapier checks Opendate. Each action that succeeds is one task, so a Zap with three actions uses three times what a one-action Zap uses. An action that fails is not counted. The catch on the free plan: a Zap stops at two steps, one trigger and one action. Add a filter, a search or a second action and it becomes a multi-step Zap, which needs a paid plan. With 33 searches on Opendate, you will hit that line quickly.
Connect your Opendate account in three steps
- 01
Open the Apps page
In your Zapier account, go to Apps and click + Add connection. A dialog opens with a search box at the top; type Opendate and pick it from the results list.
- 02
Start the connection
Click Add connection. A new tab opens on Opendate's sign-in screen. Log in with the account that holds the venues and shows you want the Zap to work on.
- 03
Grant access
Allow Zapier to use your Opendate account. The connection is now saved and every Opendate step of every Zap reuses it, so you only do this once per account.
Your first Opendate Zap
GoalAdd a standard cost line to every confirmed show, but only for the shows that match your condition.
- 01
Pick the trigger
Create a Zap, choose Opendate as the app and New Event Confirmed as the event, then select the Opendate connection you saved earlier.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent confirmed events of your account, so you can pick a real one to build the rest on.
- 03
Add the filter
Click the plus icon, choose Filter, then set the field to look at, the rule and the value. This step makes the Zap multi-step, so it needs a paid plan.
- 04
Add the action
Add Opendate again with Create a Finance Item. Map the event from the trigger into EventID and fill the other required fields with the line you want on every show.
- 05
Test, then publish
Test the action and read what came back in Opendate. When the line looks right, click Publish to switch the Zap on. The Zapier training covers the editor step by step.
Opendate triggers on Zapier
10 events start a Zap when something happens in Opendate. Zapier checks for them at the interval your plan allows.
New Abandon Cart
Polling triggerIn Zapier“Triggers when a cart is abandoned”
A buyer filled a cart for one of your shows and left before paying: this trigger hands that cart to your Zap, so the follow-up no longer depends on someone remembering it.
New Event On-Sale
Polling triggerIn Zapier“Triggers when an event goes on-sale in Opendate.”
Tickets for a show open to the public and the Zap starts. This is where your launch routine belongs: the announcement, the post on your channels, the message to the street team.
New Event Confirmed
Polling triggerIn Zapier“Triggers when a new event is confirmed in Opendate.”
A date moves to confirmed in Opendate and this trigger picks it up. Booking is settled, which is the right moment for production, finance and marketing to start their own work on the show.
New Event Published
Polling triggerIn Zapier“Triggers when a new event is published in Opendate.”
Publishing an event in Opendate is what starts this Zap, not booking it. The show is now meant to be seen, so this is the trigger for anything public facing.
New Finance Category
Polling triggerIn Zapier“Triggers when a new Finance Category is created.”
Someone adds a category to the finance setup in Opendate, and the Zap receives that new category to pass along to the tools that keep the books.
New Finance Item
Polling triggerIn Zapier“Triggers when a new item is added to the Finance section in Opendate”
Every line added to the Finance section of Opendate, whether it is income or an expense, can start a Zap here. It is the trigger the people closing settlements care about.
New Inbound Submission
Polling triggerIn Zapier“Triggers when a new Inbound submission is created”
Each new Inbound submission recorded in Opendate starts the Zap, so the next step can route it to whoever handles that kind of request.
New Order by Event
Polling triggerIn Zapier“Triggers when a new order created for a specific event.”
Narrower than New Order, this one watches the orders of a single event you choose and ignores the sales of every other show.
New Order
Polling triggerIn Zapier“Triggers when a new order is created in Opendate.”
Any ticket order created in Opendate, whatever the show, wakes this trigger. It is the broad net, the one to use when every sale matters the same way.
New Ticket Check-In
Polling triggerIn Zapier“Triggers when a ticket is checked in.”
A ticket checked in at the door is the event this trigger listens for. It tells your Zap who actually came, not just who bought.
Opendate actions on Zapier
Opendate gives you 7 actions. For each one: what it does for you, when to reach for it, and what to watch out for.
Operations index
Create New Fan
ActionIn Zapier“Creates a New Fan in Opendate”
Adds a person to your Opendate fan list from whatever the trigger brought in: a form, a shop, a sign-up sheet.
Create Food and Beverage Entry
ActionIn Zapier“Creates a Food and Beverage Entry in Opendate”
Bar and kitchen sales recorded somewhere else can be written into Opendate as a Food and Beverage Entry.
Create a Finance Item
ActionIn Zapier“Creates a Finance Item for an Event in Opendate”
Writes an income or expense line against an event, the same kind of line that New Finance Item watches.
Create New Finance Category
ActionIn Zapier“Creates a New Finance Category in Opendate”
Opens a new category in the finance setup of Opendate from the name you pass it.
Create Artist Offer
ActionIn Zapier“Creates an Offer for an Artist in Opendate”
Puts an offer for an artist into Opendate, attached to the show name you supply.
Create a Tag
ActionIn Zapier“Creates a Tag in Opendate”
Makes a new tag in Opendate, of one of four types: Artist, Fan, Offer or CalendarEvent.
Create a Taggable Item
ActionIn Zapier“Creates a Taggable Item in Opendate”
Attaches an existing tag to something in Opendate, which is how a tag actually ends up on a show or a fan.
Opendate searches on Zapier
33 search steps look for data that already exists in Opendate, so a later step can use it.
Opendate has 33 searches, far more than actions. In the editor they sit at the bottom of the Action event list, under the SEARCH heading. Some action fields also offer + Add search step, which inserts the right search just before and wires its result in. Six of them come with a find-or-create twin: that is the same search with one box ticked, not an extra operation.
Find AddOns by Event
SearchIn Zapier“Finds any Add Ons for an Event”
Pulls the add-ons sold with an event, the extras that sit beside the ticket itself.
Find All Finance Categories
SearchIn Zapier“Finds all Finance Categories in Opendate”
Returns the whole list of finance categories set up in your Opendate account.
Find EventCalendar Tags
SearchIn Zapier“Finds All EventCalendar Tags in Opendate”
Looks up the tags used on the event calendar, the CalendarEvent kind created with Create a Tag.
Find Artist by Name
SearchIn Zapier“Finds an Artist in Opendate by Artist Name”
Type an artist name and this search returns the matching artist from Opendate.
Find a Fan ID by Email Address
SearchIn Zapier“Find a Fan by Email Address”
An email address goes in and the fan's Opendate ID comes out, ready for the steps that need it.
Find Fans Who Attended an Event
SearchIn Zapier“Finds all Fans Who Attended a Specific Event”
Lists the fans who were checked in at one event, as opposed to everyone who bought a ticket.
Find an Event by Opendate ID
SearchIn Zapier“Find all Event Details in Opendate by Event ID”
Brings back the full details of an event when you already hold its Opendate ID from an earlier step.
Find Events On-Sale
SearchIn Zapier“Finds all Events currently On-Sale in Opendate”
Gives you every event currently on sale in Opendate, a picture of what can be bought right now.
Find Events by Date
SearchIn Zapier“Find Events in Opendate by Date Range”
Set a start date and an end date, and Opendate returns the events that fall in between.
Find Events by Artist Name
SearchIn Zapier“Searches all events by artist name and returns all matching events”
Searching by performer, this step returns every event where that artist name matches.
Find Event Description
SearchIn Zapier“Used to lookup an event description in Opendate”
Only the description text of an event is fetched here, which helps when a later step should reuse the copy written in Opendate.
Find Event by Event ID
SearchIn Zapier“Find confirm by id.”
A close cousin of Find an Event by Opendate ID, this lookup locates an event from a Confirm ID.
Find a Food and Beverage Entry
SearchFind or createIn Zapier“Finds a Food and Beverage Entry from the POS in Opendate”
Locates one Food and Beverage Entry using the Orders GUID that comes from your point of sale.
Find a Finance Category by Name
SearchFind or createIn Zapier“Finds a Finance Category in Opendate”
Checks Opendate for a finance category carrying the name you give it.
Find Food and Beverage Entries
SearchFind or createIn Zapier“Finds Food and Beverage Entries in Opendate”
Starting from a date, this search gathers the Food and Beverage Entries recorded in Opendate.
Find Food & Beverage Summary by Event
SearchIn Zapier“Finds the summary of all Food & Beverage orders for a given event.”
Rather than single orders, it returns the bar and kitchen totals of one event in one result.
Find Notes
SearchIn Zapier“Finds Notes in Opendate”
Fetches notes stored in Opendate so a later step can quote them somewhere else.
Find Offer
SearchFind or createIn Zapier“Finds an Offer in Opendate”
Looks for an artist offer that already exists in Opendate.
Find Orders by Event
SearchIn Zapier“Find Ticket Orders by Event ID”
Collects the ticket orders of one event, located through its Confirm ID.
Find Profit and Loss by Event
SearchIn Zapier“Finds Profit and Loss by Event”
For the money question after a show, this returns the profit and loss of the event.
Find Settlement by Event ID
SearchIn Zapier“Find settlement by confirm id.”
Settlement figures for one event come back from this lookup.
Find Show Details by Event
SearchIn Zapier“Finds the Show Details for an Event in Opendate”
The show details Opendate holds for a given event are what this step returns.
Find Similar Artists by Event
SearchIn Zapier“Finds Similar Artists to a Given Event”
Give it an event and Opendate suggests artists similar to the one on that bill.
Find Ticket Types by Event
SearchIn Zapier“Finds the various types of tickets setup for a given event in Opendate.”
Lists the ticket types set up for an event, so a later step knows every ticket type you created.
Recommend Events by Fan ID
SearchIn Zapier“Recommend upcoming events of interest by Fan ID”
Opendate's own suggestion, fan by fan: upcoming events that person is likely to care about.
Find Venues
SearchIn Zapier“Finds the Venues in your Opendate account.”
Returns the venues attached to your Opendate account.
Find All Finance Items
SearchIn Zapier“Find All Finance Items”
Every finance line attached to one event can be pulled with this search.
Find a Finance Item
SearchIn Zapier“Find a Finance Item.”
One single finance line, found from its event and its own reference, is what comes back here.
Find Event by Eventbrite ID
SearchIn Zapier“Find Event by Eventbrite ID”
If a show also lives on Eventbrite, its Eventbrite ID leads this search to the matching Opendate event.
Recommend Fans by Event ID
SearchIn Zapier“Recommends a list of fans who would likely have interest in a specific event”
The reverse of Recommend Events by Fan ID: start from an event and get the fans likely to want it.
Find Ticket Details by Event & Ticket ID
SearchIn Zapier“Lookup the details of a ticket type by the Event ID and Ticket ID”
Details of one ticket type come back when you supply both the event and the ticket reference.
Update a Finance Item
SearchFind or createIn Zapier“Update a Finance Item”
Despite sitting with the searches, its label says it updates a finance line, located through four references.
Update Marketing Subscription
SearchFind or createIn Zapier“Updates a Fan's Marketing Subscription by Venue”
Filed under searches as well, this one changes the marketing subscription of a fan for one venue.
The three settings every search exposes
- Successful if no search results are found?Left on its default, a search that finds nothing stops the Zap and skips the steps that depended on it. Switched on, the Zap carries on empty-handed.
- Create X if it doesn't exist yet?Ticking it turns the search into a find-or-create. The setting above disappears and the step asks for the fields needed to create the missing item.
- If multiple search results are found?Three ways out when several items match: keep the first one (the default), stop the Zap, or pass all of them on at once.
When an Opendate Zap breaks
Zapier links no help article to Opendate, so the traps below are the general ones. They still hit venues hard.
Every Opendate trigger is polling, so nothing below happens in real time. When a Zap misbehaves, start from these, then see Zapier troubleshooting.
Past shows never come through
A Zap only reacts to what happens after it is switched on. Orders, check-ins and finance lines that already existed are not picked up; moving them is a separate job.A Zap that sets itself off
Writing into the very place a trigger watches, for example Create a Finance Item under New Finance Item, starts the Zap again and again and eats your tasks.A bulk import held back
When a trigger suddenly returns a huge batch, after an import or a migration into Opendate, Zapier's flood protection can hold it back.The same order seen twice? No
On a polling trigger Zapier remembers what it has already seen, so the same order or check-in does not start the Zap a second time.
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