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SurveyMonkey Zapier integrationAutomate SurveyMonkey with Zapier.

The SurveyMonkey Zapier integration gives you 2 triggers, 3 actions and 3 searches, and both triggers are instant. Here is what each operation does, what it costs you in tasks, and which SurveyMonkey plan quietly blocks one of them.

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Overview

What the SurveyMonkey Zapier integration does

Connecting SurveyMonkey to Zapier means a completed survey can start an automation straight away, and that automation can write back into SurveyMonkey: add a contact to your address book or send a survey invitation. Answers stop sitting in a dashboard waiting for someone to export them.

Three results worth building first. Responses that reach your team at once: New Response Notification fires the moment a survey is completed, so your team knows a response came in while the visit is still fresh. An address book that grows from other tools: Create Contact adds people from your CRM or your forms. Invitations sent without a campaign: Send Survey mails a survey to one or several addresses whenever another event calls for it.

What Zapier does not do for SurveyMonkey. There is no trigger for a new survey or a new contact, no action to create or edit a survey, and nothing to delete. The full answers only come through New Response Notification With Answers, which works for annual paid SurveyMonkey users only. For anything else, the remaining route is the advanced API Request step.

If you are still weighing platforms, the SurveyMonkey n8n integration covers the same app, and n8n vs Zapier lays out the criteria. Everything below was read on Zapier's SurveyMonkey page (implementation SurveyMonkeyCLIAPI@2.1.0) on October 1, 2026.

Vocabulary

Zapier words, in plain English

Seven terms carry this page. Here they are once.

Zap
The automation you build: one event that starts it, then one or more steps that run each time that event happens.
Trigger
The event in SurveyMonkey that starts the Zap, like a completed survey. Once the Zap is on, Zapier waits for it.
Action
The step that does the work once the Zap has started: it adds, sends or changes something in SurveyMonkey or elsewhere.
Task
What Zapier counts on your plan: one action that finished successfully. Your monthly allowance is a number of these.
Instant vs polling
Instant: the app tells Zapier the moment something happens. Polling: Zapier checks on a timer. Both SurveyMonkey triggers are instant.
Filter
A step that lets the Zap go on only when the incoming response meets a condition you set, and stops it otherwise.
Search step
A step that looks up a survey, a collector or a contact that already exists, so the next steps can use it.
Cost

What a SurveyMonkey Zap costs

SurveyMonkey is not a premium app on Zapier, so it runs on the free plan. Zapier bills tasks, and the triggers here cost nothing at all.

  • Free plan100 tasks a month, unlimited Zaps
  • Free plan stepsTwo: one trigger, one action
  • SurveyMonkey on the free planYes, it is not a premium app
  • SurveyMonkey triggersInstant, whatever your plan

A response arriving is free: the trigger never costs a task. You pay one task each time an action succeeds, and a failed one is not counted. Each successful action counts separately, so a Zap that adds a contact and then sends a survey uses two tasks per response. The free plan gives 100 tasks a month and unlimited Zaps, but each Zap stops at one trigger and one action. A filter or a search makes it multi-step, which needs a paid plan. The interval grid below only concerns polling triggers; both SurveyMonkey triggers are instant, so it does not apply to them.

Connect

Connect SurveyMonkey to Zapier in three steps

  1. 01

    Go to Apps

    In Zapier, open Apps and click + Add connection. A connection is your SurveyMonkey account linked once, then reused by every SurveyMonkey step in your Zaps.

  2. 02

    Select SurveyMonkey

    Search for SurveyMonkey in the dialog, select it and click Add connection. You need a SurveyMonkey account, plus access to any survey you do not own but want the Zap to use.

  3. 03

    Sign in and grant access

    Sign in to SurveyMonkey in the tab that opens and grant Zapier access to the account. Both triggers, the three actions and the searches can then use this connection.

First Zap

Your first SurveyMonkey Zap: a follow-up survey

GoalWhen a survey is completed and matches your rule, a second survey goes out to the address you map.

  1. 01

    Build: pick the trigger

    Start a Zap with Build, choose SurveyMonkey and New Response Notification, select your connection, then the survey whose completions should start the Zap.

  2. 02

    Test the trigger

    Run Test: Zapier brings back the three most recent items of the account. Pick a real one, it is the record you will map fields from.

  3. 03

    Add a filter

    Add a filter step from the plus icon: the field to check, the rule, the value. Mind the rule type, a text rule on a number never passes. The Zap is now multi-step.

  4. 04

    Add Send Survey

    Add SurveyMonkey with Send Survey. Pick the follow-up survey and an email collector, then map the address to invite from the test record if it carries one, or type it in.

  5. 05

    Test and Publish

    Test the action with your own address and check the invitation arrives. Then click Publish: the Zap is on and starts at the next completed survey.

Triggers

SurveyMonkey triggers

2 events start a Zap when something happens in SurveyMonkey, and 2 of them are instant: the app calls Zapier straight away, whatever your plan.

1

New Response Notification

Instant trigger

In Zapier“Triggers a notification when your survey is completed.”

Each time someone completes the survey you pick, the Zap starts. It tells your other tools that a response came in, without needing the respondent's full set of answers.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a dental clinic that sends a post-visit survey and wants the front desk alerted as each one comes back.
Watch out
the survey is a required choice in the trigger, so create it in SurveyMonkey before you build the Zap.
2

New Response Notification With Answers

Instant trigger

In Zapier“Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.”

Same moment, a completed survey, but this version carries the whole response, so later steps can filter on an answer or copy each one where it belongs.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a software team that routes every response with a low satisfaction answer straight to the account manager.
Watch out
it only works for annual paid SurveyMonkey users; on a monthly or free SurveyMonkey plan, use the trigger above.
Actions

SurveyMonkey actions

SurveyMonkey gives you 3 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Create Contact

Action

In Zapier“Creates a new contact in your address book.”

Adds a person to your SurveyMonkey address book, ready to receive invitations later.

When to use it
a hotel that wants every checked-out guest from its booking system in the address book for the stay survey.
Watch out
first name, last name and email are all required, so a record missing one of them will fail.
2

Send Survey

Action

In Zapier“Send a survey invitation to one or more contacts and/or emails.”

Mails a survey invitation to one person or to a list of addresses, through an email collector of that survey.

When to use it
an online course that invites each student to a feedback survey when they finish a module in the learning platform.
Watch out
several addresses go in one field separated by commas, and hiding the Powered by SurveyMonkey footer requires the Premier plan or higher.
3

API Request (Beta)

Action

In Zapier“This is an advanced action which makes a raw HTTP request that includes this integration's authentication.”

An advanced step that sends a raw request to SurveyMonkey with your connection attached, for what none of the ready-made actions covers.

When to use it
someone technical on your team needs a SurveyMonkey call that has no action of its own on Zapier.
Watch out
requests only go to domains tied to SurveyMonkey, and Stop on error decides whether a failure halts the Zap.
Searches

SurveyMonkey searches

3 search steps look for data that already exists in SurveyMonkey, so a later step can use it.

A search step looks up something that already exists in SurveyMonkey and hands it to the next steps. In the editor, searches sit at the bottom of the Action event list, under SEARCH. SurveyMonkey offers no find-or-create version of its searches, so two settings matter here.

1

Find Collector

Search

In Zapier“Find a collector for one of your surveys.”

Retrieves a collector, the channel a survey gathers answers through, so Send Survey can reuse the right one.

When to use it
a research agency that keeps one email collector per client wave and wants each invitation sent through it.
Watch out
you must pick both the survey and the collector, so this search only fetches one you already know.
2

Find Contact

Search

In Zapier“Find one of your address book contacts.”

Checks your address book for a person, using the field you choose and the value you type.

When to use it
a gym that wants to know whether a new member is already in the address book before running Create Contact.
Watch out
pick the Search By field carefully; an email is a safer match than a name.
3

Find Survey

Search

In Zapier“Find one of your surveys.”

Fetches one of your surveys so its details can feed a later step, such as the invitation of Send Survey.

When to use it
a training center that picks the right course survey for each session before sending it out.
Watch out
the survey is a required choice, so it has to exist in the connected account.

The three settings every search exposes

  1. Successful if no search results are found?
    Left as is, an empty search stops the Zap and skips the steps that depended on it. Switched on, the Zap carries on with nothing found.
  2. If multiple search results are found?
    Keep the first match (the default), stop the Zap, or pass every match on at once.
When it breaks

Where a SurveyMonkey Zap breaks

Zapier links a help article called Common Problems with SurveyMonkey to this app. The cases below come from the operations themselves.

You usually find these limits when a step fails or when answers are missing. Once a Zap has actually failed, our Zapier troubleshooting page takes over.

  • Full answers need an annual plan

    New Response Notification With Answers only works for annual paid SurveyMonkey users. On any other SurveyMonkey plan, only the plain notification is available.

  • Footer hidden only on Premier

    The option to hide the Powered by SurveyMonkey footer in Send Survey requires the Premier plan or higher on the SurveyMonkey side.

  • Past responses never come in

    A Zap only reacts to surveys completed after you publish it. Earlier responses stay in SurveyMonkey; moving them is a separate job.

  • A wave of responses held back

    When a trigger suddenly returns a huge batch, after a bulk import for example, Zapier's flood protection can hold it back.
Need help

Need help automating SurveyMonkey with Zapier?

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FAQ

SurveyMonkey and Zapier: common questions

01Is the SurveyMonkey Zapier integration free?
Yes, on the Zapier side, as long as your Zap has two steps. SurveyMonkey is not a premium app on Zapier, so it runs on the free plan with 100 tasks a month and unlimited Zaps. The free plan stops at one trigger and one action; a filter, a search or a second action makes the Zap multi-step and needs a paid plan. On the SurveyMonkey side, the trigger with full answers requires an annual paid SurveyMonkey plan.
02How many tasks does a SurveyMonkey Zap use?
One task per action that succeeds. The trigger never costs anything, so a hundred responses arriving do not touch your allowance by themselves. What counts is what the Zap does next: a Zap that creates a contact and then sends a survey uses two tasks per response, because each successful action is billed separately. An action that fails is not counted. With 100 tasks a month on the free plan, a one-action Zap covers 100 responses.
03Is the SurveyMonkey Zapier integration real time?
Yes. Both SurveyMonkey triggers are instant: SurveyMonkey tells Zapier as soon as a survey is completed, and the Zap starts right away. The polling intervals of the Zapier plans, 15 minutes on the free one, do not apply to them. In the editor, a Zap built on an instant trigger shows a lightning bolt. So on this app, how fast a Zap starts does not depend on what you pay Zapier.
04What does it take to connect SurveyMonkey to Zapier?
A SurveyMonkey account and a Zapier account. From the Apps page, click + Add connection, pick SurveyMonkey, sign in in the tab that opens and grant Zapier access. If the Zap must use surveys you do not own, you need read or write access to them. Both triggers then ask you to choose a survey, so create it in SurveyMonkey before you build. To receive full answers, the connected SurveyMonkey account must be on an annual paid plan.
05Why does the trigger with answers not work on SurveyMonkey?
Because New Response Notification With Answers is reserved for annual paid SurveyMonkey users. If your SurveyMonkey plan is monthly or free, this trigger will not run for you, even on a paid Zapier plan. Use New Response Notification instead, which tells you a survey was completed without carrying the whole response. If your flow depends on reading the answers, the SurveyMonkey plan is the thing to change, not the Zap.
06What if the SurveyMonkey operation you need is not on Zapier?
Then the API Request (Beta) action is the fallback. It sends a raw request to SurveyMonkey with your connection already attached, so it can reach a SurveyMonkey feature that has no ready-made action in the list. It is an advanced step: requests only go to domains tied to SurveyMonkey, and you choose whether an error stops the Zap. Without anyone on the team at ease with such a request, compare what other platforms offer for this flow.
07Zapier, Make or n8n for SurveyMonkey?
Choose by criteria, not by ranking. Start with the operations: this page lists what Zapier exposes for SurveyMonkey, including two instant triggers, so check that your flow is covered. Then the cost model: Zapier bills each successful action, which keeps short Zaps cheap. Then who maintains the automation and which tool your team already knows. Laying the operation lists of each platform next to your real flow settles the question faster than any general verdict.
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