AI Chatbot Hub Zapier integrationAutomate AI Chatbot Hub with Zapier.
The AI Chatbot Hub Zapier integration gives you 1 trigger, 1 action and 0 searches. A form filled inside your chat can start a Zap at once, and any other app can put a question to one of your chatbots and get its reply back.
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What the AI Chatbot Hub Zapier integration actually does
AI Chatbot Hub is a no-code platform for building AI agents. Linked to Zapier, it does two things: it tells Zapier the moment someone submits a form inside one of your chats, and it lets another app send a question to a chatbot and collect the answer. That's the whole surface.
Three results people usually build with it. A lead that leaves the chat. Form Submission fires as soon as a visitor fills the form in your chat, and the next step drops those answers into your CRM or a spreadsheet, so nobody copies them by hand. An answer produced somewhere else. Send Message takes a question coming from another tool (a support ticket, a row, an email) and hands it to the chatbot you built, then passes the reply along to the following step. A conversation that keeps its thread. Because Send Message works inside a session, several questions sent over time can land in the same conversation and the bot keeps the context.
What Zapier does not do here: it can't create or edit a chatbot, it can't pull past conversations, and it has no step to look something up in the app. There is no search at all. If you need the old form answers, they stay in AI Chatbot Hub; the Zap only sees what happens after you switch it on.
Comparing tools? The AI Chatbot Hub Make integration covers the same app on Make, and the Make vs Zapier comparison is the place to weigh the two platforms.
Zapier vocabulary in one minute
Seven Zapier words, each pinned to what it means with AI Chatbot Hub. The rest of the page uses them as is.
- Zap
- What you build on Zapier: one trigger, then one or more actions replayed each time. Here, every form sent in a chat can run the chain again.
- Trigger
- The event that starts the Zap. Here, a form submitted in one of your chats. Once the Zap is on, Zapier waits for it.
- Action
- What the Zap does once started: the step that writes, sends or moves something for you, like asking your chatbot a question.
- Task
- Zapier's billing unit: one action that completes. Form Submission is never billed; each Send Message that returns an answer is.
- Polling vs instant
- A polling trigger is checked on a timer. An instant trigger is pushed by the app the moment it happens. Form Submission is instant.
- Filter
- A step that holds the Zap back unless what arrived meets your condition, for instance only forms where a given answer was filled in.
- Connection
- Your AI Chatbot Hub account linked to Zapier once. Both the trigger and Send Message reuse it, whichever chatbot UUID they target.
What it really costs to run
AI Chatbot Hub is not a premium app, so it runs on the free plan. The bill is counted in tasks, and only actions count.
- Premium appNo, works on the free plan
- Free plan100 tasks a month, two-step Zaps
- Trigger costZero tasks
- Send MessageOne task per successful run
The form trigger costs nothing, however many forms come in. Each Send Message that goes through is one task; one that fails is not billed. The free plan gives you 100 tasks a month and Zaps of two steps only: one trigger, one action. Add a filter or a second action and the Zap becomes multi-step, which means a paid plan instead. The polling grid below doesn't touch this app, since its trigger is instant.
Connect AI Chatbot Hub to Zapier in three steps
- 01
Open your connections
In your Zapier account, go to the Apps page and click + Add connection. You need an existing AI Chatbot Hub account before you start; Zapier will not create one for you.
- 02
Pick the app
Type AI Chatbot Hub in the search box of the dialog, select it, then confirm with Add connection. A new browser tab then opens on the AI Chatbot Hub side.
- 03
Sign in and grant access
Log into AI Chatbot Hub in that tab and allow Zapier to reach the account. If the chatbots belong to a teammate, make sure your login can actually read and write them, or the steps will fail later.
Your first Zap: route chat forms to a chatbot
GoalWhen a visitor fills the form in your chat, check one answer, then send it to a second chatbot that drafts a reply.
- 01
Build the trigger
Create a Zap, choose AI Chatbot Hub as the app and Form Submission as the event. Paste the Chatbot UUID of the bot whose form you want to watch.
- 02
Test it on a real form
Run the test. Zapier brings back the three most recent submissions from your account, so you pick a real one and map fields from actual data.
- 03
Add the filter
Click the plus icon, choose Filter, then set the field, the rule and the value. Use a text rule on a text answer, or the filter never lets anything through.
- 04
Ask the chatbot
Add Send Message. Fill in the Chatbot UUID, map the form answer into Query, and give a Session UUID so the exchange is stored in one conversation.
- 05
Test, then publish
Test the action once and read the reply that came back. When it looks right, click Publish to switch the Zap on. Remember: the filter makes this a paid-plan Zap.
AI Chatbot Hub triggers on Zapier
1 event starts a Zap when something happens in AI Chatbot Hub, and one of them is instant: the app calls Zapier straight away, whatever your plan.
Form Submission
Instant triggerIn Zapier“Triggers when a new user submits a form within their chat.”
Fires each time a visitor fills and sends a form inside one of your chatbots, and passes the answers to the next step. It is the only way for a Zap to know that something happened in a chat.
AI Chatbot Hub actions on Zapier
AI Chatbot Hub gives you 1 action. For each one: what it does for you, when to reach for it, and what to watch out for.
Send Message
ActionIn Zapier“Send a message to a chatbot and receive an answer.”
Puts a question to a chatbot you built and returns its answer, which any later step can reuse in an email, a ticket or a row.
When the Zap breaks
Zapier links no help article to AI Chatbot Hub, so the failures below are the general ones. They still catch most people.
None of these shows up as an error message at setup. They appear later, in your task history or as missing data.
Old forms never arrive
Publishing the Zap does not reach back: forms visitors sent in your chats before that moment stay in AI Chatbot Hub, and moving them is a separate job.One session mixes unrelated chats
Send Message stores every message sharing a Session UUID in one conversation. Map the same fixed session for every visitor and the bot carries one person's context into another's answer.A sudden flood is held back
After a bulk import or a migration, a huge batch hitting the trigger at once can be paused by Zapier's flood protection until you review it.Missing IDs stop the action
Send Message refuses to run without a Chatbot UUID, a Query and a Session UUID. A field mapped from the trigger that arrives empty stops it just the same.
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