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Luminous Zapier integrationAutomate Luminous with Zapier.

The Luminous Zapier integration gives you 9 triggers, 3 actions and 1 search across sales orders, purchase orders, stock, products, companies and contacts. Here is what each one does, what it costs in tasks, and the two details that catch most people out.

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Overview

What the Luminous Zapier integration does for an online store

Luminous is an inventory tool for ecommerce brands: it follows stock across sales channels and warehouses, handles wholesale and keeps a small CRM of companies and contacts. Connecting it to Zapier lets its orders, stock movements and customer records reach your other tools, and lets those tools send companies, products and sales orders back in.

Three results come up most. An order log that keeps itself: New Sales Order copies each order into a sheet or a reporting tool, so nobody re-keys orders for the sales figures. A product catalogue kept in one place: Create / Update Product pushes products from another system into Luminous and updates the existing one when the SKU already exists, instead of piling up duplicates. A buying team that hears about purchase orders without asking: New Purchase Order passes each new purchase order to whoever receives the goods.

What Zapier does not do for Luminous: none of the nine triggers is instant, so every one waits for Zapier's next check. New Inventory Consumed goes further: Luminous groups that data by day and SKU, so it only reflects consumption up to the end of the previous day. There is no action for contacts or purchase orders, no delete, and the single search only finds companies.

If you are still choosing a platform, start with our Zapier review, then compare with n8n vs Zapier.

Vocabulary

The Zapier words used on this page

Eight words carry everything below. Each is explained here once, then used as is.

Zap
The automation you build in Zapier: one trigger first, then one or more actions that run every time the trigger happens.
Trigger
The event in an app that starts the Zap, such as a new Luminous sales order. With the Zap on, Zapier waits for it.
Action
What the Zap does once started: the step that writes, sends or moves something for you in an app.
Task
The unit Zapier bills: one action your Zap completed successfully. The number on your plan counts these and nothing else.
Polling vs instant
A polling trigger is checked by Zapier on a timer and keeps only what is new. An instant trigger is pushed by the app as soon as it happens.
Filter
A step that lets the Zap go on only when what arrived meets your condition, and stops it otherwise.
Search step
A step that looks up something already stored in an app, so the following steps can use what it found.
Connection
Your Luminous account linked to Zapier once, then reused by every step of every Zap that touches Luminous.
Cost

What Luminous on Zapier really costs

Luminous is not a premium app, so it works from the free plan up. The bill is counted in tasks, and only actions produce them.

  • Premium appNo, available on the free plan
  • Free plan100 tasks a month, two-step Zaps
  • Luminous triggers9, all polling
  • Failed actionNot counted

The trigger never costs a task, and neither do Zapier's checks on Luminous, however often they run. Each action that succeeds counts once; an action that fails is not counted. A Zap with two actions spends twice what a one-action Zap does. The free plan gives 100 tasks a month and unlimited Zaps, limited to two steps: one trigger and one action. A filter, a second action or the Find Company search makes the Zap multi-step, which needs a paid plan. The interval grid below applies to all nine Luminous triggers, since every one of them is a polling trigger.

Connect

Connect your Luminous account in three steps

  1. 01

    Open the Apps page

    In your Zapier account, go to Apps and click + Add connection. You need a Luminous account, plus read or write access to anything you do not own but want the Zap to touch.

  2. 02

    Choose Luminous

    Type Luminous in the search box of the dialog, pick it from the results, then click Add connection. A new tab opens on the Luminous side for the sign-in.

  3. 03

    Sign in and grant access

    Log in to Luminous in that tab and allow Zapier to access the account. The connection then shows on your Apps page, and every Luminous step in every Zap reuses it.

First Zap

Your first Zap: log every Luminous sales order

GoalEach new sales order created in Luminous that passes your filter lands as a row in your spreadsheet, ready for the sales figures without any export.

  1. 01

    Create the Zap

    From your Zapier dashboard, start a new Zap. The filter in the middle makes it a multi-step Zap, which needs a paid plan; without the filter, the two remaining steps fit the free plan.

  2. 02

    Set the trigger

    Choose Luminous as the app and New Sales Order as the event, then select the Luminous connection you added earlier from the list.

  3. 03

    Test the trigger

    Run the test. Zapier brings back the three most recent sales orders of the account, so the mapping is done on a real order rather than a guess.

  4. 04

    Add the filter

    Click the plus icon under the trigger and choose Filter. Fill in the three boxes: the field to look at, the rule, and the value to compare with. Only the orders that pass reach the sheet.

  5. 05

    Add the action

    Pick your spreadsheet app and its new-row event, then drag the order details sent by Luminous into the matching columns of the sheet.

  6. 06

    Test, then publish

    Test the action once and check the row it wrote. Then click Publish: from that moment, each new sales order adds its own row.

Triggers

Luminous triggers in Zapier

9 events start a Zap when something happens in Luminous. Zapier checks for them at the interval your plan allows.

1

Company Update

Polling trigger

In Zapier“When any company information is updated”

Runs the Zap when any piece of information on an existing company changes in the Luminous CRM. The updated company record travels to the next steps, so another tool can follow the change.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
keep the customer records of your accounting or invoicing tool in line with what your team edits in Luminous.
Watch out
a Zap that writes the same company back into Luminous can set this trigger off again and loop.
2

Contact Update

Polling trigger

In Zapier“When any contact information is updated.”

Reacts to an edit on an existing contact, the people attached to a company in Luminous. Whatever field changed, the whole updated contact reaches the Zap.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
update the matching person in your mailing tool when a buyer's details change on the wholesale side.
Watch out
Luminous offers no action on contacts, so this sync can only go out of Luminous, never back in.
3

New Company

Polling trigger

In Zapier“Triggers when a new company is created”

Fires on each company added to the Luminous CRM, whether someone typed it in or a Zap created it. It is the natural start for anything that has to know about a new wholesale account.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
open the same customer in your invoicing tool once the account exists in Luminous, without retyping it.
Watch out
companies created by Create Company also count, which is how two Zaps end up feeding each other.
4

New Contact

Polling trigger

In Zapier“Triggers when a new company contact is created”

Starts the Zap when a new contact is created for a company in Luminous. The contact comes with its link to the company, so the next step knows which account it belongs to.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
add the new buyer to the list your team uses for wholesale announcements.
Watch out
it only sees contacts created after the Zap is published; existing ones need a separate import.
5

New Inventory Consumed

Polling trigger

In Zapier“Triggers when inventory is consumed from a sale, adjustment, assembly or disassembly. Due to how the data is grouped by day and sku, the data will only be current as of end-of-day yesterday”

Reports stock that went out through a sale, an adjustment, an assembly or a disassembly. Luminous groups this data by day and by SKU before handing it over, so each item is a daily total rather than a single movement.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
feed a consumption report or a reorder sheet that works on daily figures.
Watch out
the figures only run up to the end of the previous day, so a faster plan does not make them fresher.
6

New Stock Update

Polling trigger

In Zapier“Triggers when the current stock changes for any SKU”

Goes off whenever the current stock of any SKU changes. Unlike the consumption trigger, it follows the live stock level, so it is the one to use when the number on hand matters.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
warn the team when a product's stock moves, or copy the new level to a sales channel sheet.
Watch out
it fires on every change for every SKU, which can mean many runs and many tasks on a busy catalogue.
7

New Purchase Order

Polling trigger

In Zapier“Triggers when a new purchase order is created.”

Triggers when a purchase order is created in Luminous, the order you place with a supplier. The purchase order reaches the next steps as soon as Zapier's check finds it.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
tell the person who receives deliveries that goods are on order, or log purchase orders for the finance side.
Watch out
there is no action to create purchase orders, so they can only flow out of Luminous through Zapier.
8

New Product

Polling trigger

In Zapier“Triggers when a new product is created.”

Fires each time a new product appears in Luminous, including those created by a Zap through Create / Update Product. The product record is then available to every step that follows.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
announce new references to the sales team, or add them to a catalogue sheet shared with partners.
Watch out
a product updated through its SKU is not new, so those updates never fire this trigger.
9

New Sales Order

Polling trigger

In Zapier“Triggers when a new sales order is created”

Each sales order created in Luminous starts the Zap and carries its details along. Orders created by the Create Sales Order action are included too.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one
When to use it
keep an order log in a spreadsheet, or alert the team when an order needs preparing.
Watch out
Zapier remembers the orders it has already seen, so an order edited afterwards never starts the Zap a second time.
Actions

Luminous actions in Zapier

Luminous gives you 3 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Create Company

Action

In Zapier“Creates a new company in the Luminous CRM”

Adds a company to the Luminous CRM from data caught by an earlier step.

When to use it
a wholesale account signs up through another tool and should exist in Luminous without anyone retyping it.
Watch out
it always creates; run Find Company first, or its find-or-create box, if the company may already be there.
2

Create / Update Product

Action

In Zapier“Creates a new product in the system. If a product with the same SKU already exists, the product will be updated.”

Creates a product in Luminous, or updates the existing one when a product with the same SKU is already there.

When to use it
your product data lives in another system and Luminous should mirror it without duplicates.
Watch out
the SKU decides everything; a SKU typed slightly differently creates a second product instead of updating the first.
3

Create Sales Order

Action

In Zapier“Creates a new sales order in the system”

Creates a sales order in Luminous, so stock and order tracking start from an order placed elsewhere.

When to use it
orders come in through a channel Luminous does not cover and you want them in the same place as the others.
Watch out
placed in a Zap triggered by New Sales Order, it creates an order that fires the Zap again.
Searches

The Luminous search in Zapier

1 search step looks for data that already exists in Luminous, so a later step can use it.

A search step finds something that already exists in Luminous and passes it to the next steps. In the editor, searches sit at the bottom of the Action event list, under a SEARCH heading. Luminous has one, Find Company, and adding it makes the Zap multi-step, so it needs a paid plan. Three settings decide what happens when the search does not return exactly one company.

1

Find Company

SearchFind or create

In Zapier“Find a company in the Luminous CRM”

Looks a company up in the Luminous CRM and hands it to the steps after it. The editor also lists Find or Create Companies: it is this same search with the create box ticked, not a separate operation.

When to use it
before Create Sales Order, to attach the order to a company that already exists.
Watch out
how close a match must be is decided by Luminous, not by Zapier, so test with a real name.

The three settings every search exposes

  1. Successful if no search results are found?
    Left on its default, a search that finds nothing stops the Zap and skips the steps that depended on it. Switched on, the Zap carries on empty-handed.
  2. Create X if it doesn't exist yet?
    Ticking this box turns Find Company into a find-or-create. The setting above disappears, and the step asks for what is needed to create the missing company.
  3. If multiple search results are found?
    Three ways out when several companies match: keep the first one (the default), stop the Zap, or pass all of them on at once.
When it breaks

When a Luminous Zap breaks

Zapier attaches no help article to Luminous and records no limit specific to it. The trouble comes from how Zapier works with every app.

Four cases explain most surprises with a Luminous Zap. They rarely look like an error: more often a missing order, stale stock figures or a task counter racing up. If none of them fits, go to Zapier troubleshooting.

  • Existing orders never come through

    A Zap only reacts to what happens after it is published. Orders, products and companies already in Luminous are not picked up; moving them is a separate job.
  • Two Zaps feeding each other

    Create Sales Order in a Zap started by New Sales Order fires the Zap again, then again. The loop burns through your monthly tasks fast.
  • A bulk import held back

    When a trigger suddenly returns a huge batch, after a catalogue import or a migration, Zapier's flood protection can hold those items back instead of running them all.
  • An edit that never shows

    Zapier tracks what it has already seen on a polling trigger, so the same order or product never starts a New trigger twice, even after an edit.
Need help

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FAQ

Luminous Zapier integration: common questions

01Is the Luminous Zapier integration free?
Yes, as long as each Zap stays at two steps. Luminous is not a premium app, so it runs on the free plan, which gives 100 tasks a month and unlimited Zaps. Logging each new sales order into a spreadsheet fits inside that limit. Adding Find Company, a filter or a second action turns the Zap multi-step, and a multi-step Zap needs a paid plan, whatever app it uses. The same rule applies to every app on the free plan.
02How many tasks does a Luminous Zap use?
One per successful action, per run. The New Sales Order trigger costs nothing, and the checks Zapier makes on Luminous are free however often they happen. A Zap that logs an order and then posts a message spends two tasks per order. An action that fails is not counted. Be careful with New Stock Update on a large catalogue: it fires for every stock change on every SKU, and each run spends tasks.
03Does Luminous trigger Zaps in real time?
No. All nine Luminous triggers are polling ones: Zapier asks Luminous for new items on a timer. On the free plan that check runs every 15 minutes, on Professional every 2, on Team and Enterprise every minute. Paid plans can also run a check by hand from the editor. New Inventory Consumed is slower still, because Luminous only provides it up to the end of the previous day. No setting in the editor can turn them into instant triggers.
04What does it take to connect Luminous to Zapier?
A Luminous account and access to whatever the Zap should touch. From the Apps page of Zapier, click + Add connection, search for Luminous, pick it and click Add connection. Sign in to Luminous in the tab that opens and grant Zapier access to the account. If the Zap must write companies or orders that belong to someone else, the connected account needs write access to them. Once added, the connection is reused by every Luminous step you build.
05Why does New Inventory Consumed show yesterday's figures?
Because Luminous groups that data by day and by SKU before sharing it. Each item is a daily total of what went out through sales, adjustments, assemblies and disassemblies, and the total is only current up to the end of the previous day. A faster Zapier plan changes how often Zapier checks, not how fresh the data is. For the live stock level, use New Stock Update instead. The two triggers answer different questions, so pick by need.
06What if the Luminous operation you need is not there?
Then the editor will not offer it: Luminous exposes 9 triggers, 3 actions and 1 search on Zapier. There is no action for contacts or purchase orders, no delete, and the only search finds companies. Check the find-or-create option of Find Company before concluding something is missing, since it covers the create-if-absent case. Beyond that, combine what exists, for example a trigger followed by a filter. The search sits at the bottom of the action list in the editor.
07Zapier, Make or n8n for Luminous?
Decide on criteria rather than a ranking. On Zapier, Luminous offers 13 ready operations, works on the free plan for two-step Zaps, and checks for news at an interval set by your plan. Ask how many steps your flows really need, since any search or filter means a paid plan. Then look at where the tools around Luminous already run, because rebuilding their connections elsewhere has its own cost. Both answers matter more than any general preference.