Kommo Make integrationAutomate Kommo with Make.
Can Make keep your Kommo pipeline tidy while you sell? The Kommo Make integration gives you 27 modules: 2 instant triggers, 18 actions and 7 searches. This guide is for sales and ops teams who know Kommo but are new to Make, and it walks you to a first working scenario.
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What can the Kommo Make integration do for you?
The Kommo Make integration links your Kommo account to Make so that something happening in your CRM can start an automation, and so that Make can create, read, update and search leads, contacts, companies, tasks and notes for you. In Make, that automation is called a scenario: a chain of bricks, called modules, that runs without you clicking anything.
A lead that never sits without a next step. Put Watch Events at the start and pick the Kommo event that matters to you. Make hears about it through a webhook, and Create a Task drops a reminder in Kommo for the right rep. Nobody has to remember to set one by hand.
One record per company, not three. Before a web form or a spreadsheet adds someone, Search Companies and Search Contacts check what Kommo already holds. If a match comes back, Update a Contact refreshes it; if nothing comes back, Create a Contact and Link Entities build the record and tie it to its company.
Context that follows the deal. Create a Note writes what happened elsewhere, a signed quote or a support ticket, straight onto the lead, so the rep opens Kommo and sees the whole story.
Know the limits before you plan. The Make documentation for Kommo lists no prerequisites and no numeric limits, so anything the 27 modules do not cover goes through Make an API Call. Kommo can also be automated with n8n; the n8n vs Make comparison sets out how the two tools differ. For the bigger picture, read our Make review, and if you would rather hand the build over, the Make agency team can take it on.
How do you connect Kommo to Make?
- 01
Add a Kommo module
In your scenario, click the +, type Kommo in the search box and pick any module. Make then asks for a connection, meaning your Kommo account linked to Make once. Click Create a connection.
- 02
Name it and authorize
Give the connection a name if you like, something that tells you which Kommo account it opens. Then follow what Kommo shows you: either an authorization page where you approve Make, or a key that you copy from Kommo and paste into Make.
- 03
Save and reuse
Click Save. The connection now appears in the module, and Make can list the Kommo objects it is allowed to read. Every other Kommo module in any of your scenarios can pick this same connection from the dropdown.
Your first scenario with Kommo
GoalWhen the Kommo event you choose happens, Make creates a follow-up task in Kommo.
- 01
Create the scenario
Open the Scenarios page, create a new scenario and click the big + in the middle of the canvas. That circle becomes the first module, the one that starts everything.
- 02
Add Watch Events
Search for Kommo, pick Watch Events and choose your connection. This is an instant trigger: Kommo calls Make through a webhook as soon as the event happens, shown by the lightning badge.
- 03
Pick the event
Select the event you care about from the list Make offers. Choose one that has nothing to do with tasks, otherwise the task this scenario creates could fire the trigger again and start a loop.
- 04
Add Create a Task
Click the + on the right of the trigger, add Kommo Create a Task and reuse the same connection. Fill the task text by mapping what the trigger received, so each task says which record it is about.
- 05
Test with Run once
Click Run once, then trigger the event in Kommo. Each module shows a small bubble; open it to read the bundle it received, one item passed from a module to the next. Check the new task in Kommo.
- 06
Switch it on
When the test looks right, switch the scenario on. From then on, every matching event in Kommo produces a task, and each module run counts as one operation on your Make plan.
What can start a Kommo scenario?
2 modules start a scenario when something happens in Kommo. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Kommo as soon as it happens.
Watch Events
Instant triggerIn Make“Triggers when a new selected event is occured.”
Watch Events starts your scenario the moment the Kommo event you selected takes place, so the rest of the chain works on fresh data instead of waiting for someone to export anything.
Watch Events (version 2)
Instant triggerIn Make“Triggers when a new selected event is occured.”
This second Watch Events module also launches a scenario when a chosen Kommo event occurs, and Make lists it next to the first one with the same short description. Keeping both in mind lets you pick the version whose event list matches your need.
Every Kommo module, explained simply
Kommo gives you 25 modules. For each one: what it does for you, when to reach for it, and what to watch out for.
Modules index
- Create a Company
- Create a Contact
- Create a Lead
- Create a Note
- Create a Task
- Get a Company
- Get a Contact
- Get a Lead
- Get a Product
- Get a Task
- Link Entities
- Make an API Call
- Unlink Entities
- Update a Company
- Update a Contact
- Update a Lead
- Update a Note
- Update a Task
- Search Companies
- Search Contacts
- Search Customers
- Search Leads
- Search Notes
- Search Products
- Search Tasks
Create a Company
ActionIn Make“Creates a new company.”
Adds a new company to Kommo from data that arrives in the scenario, so accounts exist in your CRM without anyone typing them in. The result is a company record you can later tie to contacts and leads.
Create a Contact
ActionIn Make“Creates a new contact.”
Turns a person coming from another app into a Kommo contact, ready for your sales team to call or email. You map the details from the previous module and Kommo stores them as a new record.
Create a Lead
ActionIn Make“Creates a new lead.”
Opens a new lead in Kommo, which puts a potential deal in front of your sales team without manual entry. It is the module that turns an inquiry from elsewhere into something your pipeline tracks.
Create a Note
ActionIn Make“Creates a new note.”
Writes a note in Kommo, so the context gathered in another tool appears right where your reps look before they call. Think of it as a message left on the record for whoever opens it next.
Create a Task
ActionIn Make“Creates a new task.”
Puts a to-do in Kommo for a teammate, so the follow-up is booked the instant something happens instead of relying on memory. The rep sees it in their task list like any task they created themselves.
Get a Company
ActionIn Make“Retrieves a specific company.”
Fetches one specific Kommo company so later modules can use its details, for example to fill an invoice or a message. You need to know which company you want; this module does not search.
Get a Contact
ActionIn Make“Retrieves a specific contact.”
Reads a single contact from Kommo and hands its details to the next module, which saves you from copying a phone number or an email address by hand. It works on one known person, not a list.
Get a Lead
ActionIn Make“Retrieves a specific lead.”
Pulls the full picture of one lead out of Kommo, so a later step can decide what to do based on it. That turns a bare reference into data you can map anywhere in the scenario.
Get a Product
ActionIn Make“Retrieves a specific product by a list ID.”
Retrieves one product from your Kommo catalog, which lets you reuse its details in a quote, a message or another app. Make asks for the list ID the product belongs to, then the product you want.
Get a Task
ActionIn Make“Retrieves a specific task.”
Loads one Kommo task and exposes its details to the rest of the scenario, handy when you need to report on work that was promised to a client. It reads; it changes nothing.
Link Entities
ActionIn Make“Creates single or multiple links between entities.”
Connects Kommo records to each other, one link or several at once, so a contact, a company and a lead stop floating on their own. Your team then sees who belongs to which deal without cross-checking.
Make an API Call
ActionIn Make“Performs an arbitrary authorized API call.”
Reaches any endpoint of the Kommo API from your scenario, reusing the connection you already made. This is the escape hatch when none of the ready-made Kommo modules does exactly what you need.
Unlink Entities
ActionIn Make“Deletes single or multiple links between entities.”
Removes links between Kommo records, one or several in a single run, so a contact no longer shows up on a deal it has left. It cleans the relationships without deleting the records themselves.
Update a Company
ActionIn Make“Updates a specific company.”
Changes the details of an existing Kommo company, so an account stays accurate when information moves in another tool. You point it at one company and map only the values that should change.
Update a Contact
ActionIn Make“Updates a specific contact.”
Refreshes a Kommo contact with new data, which keeps phone numbers and emails right without a rep chasing them. It edits the person you target and leaves everyone else alone.
Update a Lead
ActionIn Make“Updates a specific lead.”
Edits an existing lead in Kommo so the deal reflects what just happened outside the CRM. Your pipeline stays truthful without someone reopening every card by hand.
Update a Note
ActionIn Make“Updates a specific note.”
Rewrites a note that already sits in Kommo, useful when the status you logged earlier has moved on. Readers of the record then see the current version rather than a stack of outdated comments.
Update a Task
ActionIn Make“Updates a specific task.”
Modifies a Kommo task that exists already, so a reminder follows the real state of the work. Instead of creating a fresh task each time, you adjust the one your rep is watching.
Search Companies
SearchIn Make“Searches for companies or lists them all.”
Looks up companies in Kommo, or lists all of them, and sends each match to the next module as its own bundle. It answers the question “do we already have this account?” before you act.
Search Contacts
SearchIn Make“Searches for contacts or lists them all.”
Finds contacts in Kommo, or returns the whole list, so your scenario can tell a known person from a newcomer. Each match travels on as a separate bundle to the modules that follow.
Search Customers
SearchIn Make“Searches for customers or lists them all.”
Searches the customers stored in Kommo, or lists them all, which is where you go when you care about people who already buy from you rather than prospects. Every result becomes one bundle.
Search Leads
SearchIn Make“Searches for leads or lists them all.”
Returns the Kommo leads that match your query, or all of them, so you can act on a slice of your pipeline in one scenario. Each lead continues on its own to the next module.
Search Notes
SearchIn Make“Searches for notes or lists them all.”
Gathers notes from Kommo, filtered or all at once, to reuse what your team wrote in a report, a document or another app. It surfaces context that would otherwise stay buried in the CRM.
Search Products
SearchIn Make“Searches for products or lists them all by a list ID.”
Lists the products of one Kommo catalog list, or searches inside it, so a scenario can reuse your products without you exporting the catalog. Make asks for the list ID first.
Search Tasks
SearchIn Make“Searches for tasks or lists them all.”
Pulls tasks out of Kommo, matching a query or not, so you can see and act on the follow-ups your team has open. Each task becomes a separate bundle for the steps that come after.
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